We basically just use them now for routine pill refills. We do online doctor services when we are…read moreill because this office now REQUIRES you go out and buy a flu and covid test and take it same day as appt. If I had the money and will to go purchase those for a sinus infection to tell me if I have the flu or Covid, I wouldn't need a doctor's appt! Right? Site staff is sooooo nice. Phone in staff (except Rosie) are rude.

Office Staff won't work with me. I really needed to see the doctor. We seemed to have a…read moremiscommunication about appointment time. They called me the day before and I swore they told me 8:20. My wife had it written down as 9:20. I called them at 8 am the day of to confirm. She told me that it was at 8 since I was considered a new patient. I said I could make it in 15 minutes and she said no and made me reschedule for a month later. They made me wait three months to schedule this appointment. Apparently it is Adventist Health policy to 'scan the documents' I fill out before seeing the doctor so it was just impossible to let me come 15 minutes late. Unbelievable. It's like working with a person with the empathy of Lord Voldemort. You could be dying on the floor and they wouldn't let you see the doctor until they scan the docs. I should note that I have already been a patient here and doctor Horowitz is good. The office staff is a nightmare. They switched to Adventist Health from Sierra Family Care hence the whole "new patient' debacle.

Bummed I have to write this review. This has been my medical office for many many years. I was…read morehappy to start going to Dr. Sanchez after my doctor stop taking my insurance. Unfortunately, Dr. Sanchez has already left Oaktree. The amazing PA's left also. When I called to make an appointment, I then found out the only person I could go to would be Anziano. There is no way I would ever be a patient of hers. My poor daughter was the victim of her rudeness. She actually laughed at my daughter who was very upset and never seeks medical care. So my suggestion is reach out to Adriana Brewer or Megan Ascado that have left Oaktree and went to different places. Also, the wonderful phlebotomist Sessy is no longer there. Not sure what's going on at this place anymore. Happy to have found amazing care elsewhere. They have basically got rid of patients that have PPO's. 1-7-24

They literally kicked us out, of being patients there, without any warning, for being too healthy…read more I'm not kidding, a doctors office won't see us anymore because we are too healthy...WHAT?! Do not go here unless you are sick all the time. But then again, if you are sick all the time maybe they aren't doing their job? Or maybe that's the plan? You'd think a doctors office would reward you for living so healthy, not punish you, good old American health care system at work in this office!

i want to thank Adventist hospital in Tehachapi, CA., for taking very good care of me after having…read morea colonoscopy done . at first i was nervous but they treat you so good and explain everything like it is. thank you doctors, nurses, the anesthesia guys. God bless

Everyone here is so kind and caring. They are all very patient and sensitive to the needs of their…read moreclients.

my experience with the physical therapist was amazing but they have the worst and most…read moredisrespectful staff working at the front desk. If you can avoid this place, I would.

It was time for my annual body check to make sure nothings brewing. Jim found two spots and did…read morebiopsies. Waiting to hear if we need to take more out. Fingers crossed we don't. If I haven't made it clear in past reviews, I absolutely love Jim. He is so amazing and thorough. He makes me feel so comfortable. They did hire a female PA that my friend goes to. She mentioned I should try her. I would if Jim wasn't in, but for now I can't imagine seeing anyone else. *** I don't like that you have to leave a credit card on file. Only negative! 6/18/25

Jim Reith PA-C...is the best. From eye contact to a welcoming handshake. Explaining all that he is…read moredoing. Sometimes a crowd and a wait but he is well worth it. And the staff are all lovely. Thanks

This is a great little faculty inside Oaktree Medical Center. They just do X-rays in this location…read more But it's great to have in town, hate driving down the hill for something like that. The girls that work here are amazing. The front desk girl Jennifer is always nice, friendly and helpful. The X-ray tech is Sabrina and she also is friendly, caring and it helps that she is very funny. So happy they opened up in my medical center. Just a side note they do close for lunch between 12-12:30 and closed for an hour.

I had a basic x-ray done here and that part all went fine. However, I was charged at the time of…read moreservice and my insurance was also billed. The billing department here has kept both payments. I have spoken to them on the phone 3 times over the last 6 months and each time I'm told a refund will be sent out. Blue shield has also called them and been told the same thing. I finally filed a complaint with the state board of insurance. If you have a visit here I would ask to be billed instead of paying up front like I did.

It really sucks to be sick, but at least I have an amazing PA I go to when I am. It's always nice…read moreto see her, but I wish it was always under better circumstances. I feel I receive the most amazing care from her. Her MA's are great too! 1/12/26

Sarah on the night shift (you know who you are) she is amazing and made my experience so much more…read morecomfortable then I could have ever asked for. I was super scared of getting my blood drawn and I can say that she was the most gentle I have ever had draw my blood. Thank you so much for your kindness and understanding about why I was visiting the hospital you rock!

I have a family member that had to be admitted for several reasons. In order for him to return home…read morehe needed to gain strength and endurance for his safety. He has VA and Private insurance. He prefers to keep his stuff within the VA. The social worker assigned to him told us she was struggling to find a facility that would take him under his VA insurance. She stated she found one facility that might take him pending approval. When she told us the name of the facility, we immediately told her, NO. I have had extremely horrific work related issues with the facility she was suggesting. I explained the issues and told her to stop anything related to this facility because it was an absolute, NO. He was not going there. She said she understood and would continue searching. A few days later, she called and said there was nowhere else for him to go and if we didn't agree to the previous facility, we would possibly be charged for the last couple days at the hospital. She made a statement that she was not going to be calling every facility and have her phones ringing off the hook when she already had this one approved and ready to go. She said she was able to get the place approved, that she called and talked to them personally, they have fixed all their issues and are much better than they were before. I know this is unacceptable and completely BS. Thankfully this woman had the following day off and a new woman had to assist while she was off. The new lady was not only able to find a new facility by the next day but had all arraignments made and we were transported within a day. This second woman and the nurses are the only reason I gave any stars. No human should have to be bullied into a facility that they are uncomfortable with no matter what the circumstances. And my reasoning for not wanting him at that facility are not minor they are extreme.