We basically just use them now for routine pill refills. We do online doctor services when we are…read moreill because this office now REQUIRES you go out and buy a flu and covid test and take it same day as appt. If I had the money and will to go purchase those for a sinus infection to tell me if I have the flu or Covid, I wouldn't need a doctor's appt! Right? Site staff is sooooo nice. Phone in staff (except Rosie) are rude.

Office Staff won't work with me. I really needed to see the doctor. We seemed to have a…read moremiscommunication about appointment time. They called me the day before and I swore they told me 8:20. My wife had it written down as 9:20. I called them at 8 am the day of to confirm. She told me that it was at 8 since I was considered a new patient. I said I could make it in 15 minutes and she said no and made me reschedule for a month later. They made me wait three months to schedule this appointment. Apparently it is Adventist Health policy to 'scan the documents' I fill out before seeing the doctor so it was just impossible to let me come 15 minutes late. Unbelievable. It's like working with a person with the empathy of Lord Voldemort. You could be dying on the floor and they wouldn't let you see the doctor until they scan the docs. I should note that I have already been a patient here and doctor Horowitz is good. The office staff is a nightmare. They switched to Adventist Health from Sierra Family Care hence the whole "new patient' debacle.

As someone who has clinical medical experience this place is the definition on a horror story. For…read morestarters I have had Omni for three years and loved them till now. Office staff has demonstrated repeatedly how unprofessional and unapproachable they are... It is very clear that communication between staff and providers is limited. Every provider is dismissive and doesn't listen to patients. Applying to all services provided here dental medical and ob! No way of contacting with your direct providers if any questions or concerns. They do not get back to you in timely manner. Given all these reviews and factors this facility constantly provides poor patient care and needs to be formally reviewed.PLEASE CONTACT THE STATE MEDICAL BOARD!

I have been waiting for Omni health in Tehachapi to correct and order for my Ultrasound at…read moreAdventist health imaging. It has been almost a month now and when I call them, I get forward to their referral dept somewhere oversee and tell me the same thing they will get back to me in 72 hours and they do not. I must call them again and they repeat the same thing that they will call you in 72 hours. This is the worst medical provider in Kern County. I recommend you do your homework to find a Health Provider that cares about their patients. I am in process to find a quality health care provider that cares. Bye the way I called to complain and they never called me back.

A good little thrift shop. The selection is small but its a small place. They do, however, have…read moreawesome prices! Also, the ladies who work here are super nice and I always try to stop in because they're so sweet and you'll never know what you'll find!

Haven't been in here in while. Mostly because I have no time and the ladies are rude! They don't…read morewant to help you and are constantly on your ass if it's close to 2pm when they close. I know they're volunteers but still.

My boyfriend just had his first appointment with Michelle and we loved her! So easy to talk to and…read moretook the time to listen to us. I was so happy with all of the staff, I even booked an appointment to make her my new GP. Going to move our kids and entire family to her as well!

We love the staff and Michelle! The office is always clean, the staff is always friendly, and…read moreMichelle always takes amazing care of my family. We have had the worst luck with doctors out here and feel very blessed to have found this office.

This doctor told me to take 3000 mg of acetaminophen a day for moderate to severe back pain. That…read moreamount can destroy your liver.

Adriana was booked, and I needed to get in before the weekend, so they scheduled me with Porsche…read more She was wonderful and listened to everything that was going on. We came up with a game plan that we thought would work for the situation. I feel like I received excellent care from her, just like I do with Adriana. You can't go wrong here. 10/18/25

Our care is provided by Adrianna Brewer and Doctor O'Conner. If 10 stars were available, My…read morehusband and I would rate our care as an 11!. The only constructive criticism we can think of is that Dignity Health will not submit Medicare Part D paperwork. They submitted my husband's RSV vaccination as Medicare B, and refused to resubmit as Part D. We had to finally do the resubmission under Part D, and it took about six months to get that approved through Medicare. Finally, Medicare paid the bill (nearly $700). Bottom line is: If you're on Medicare, get your vaccinations at a Pharmacy.

It really sucks to be sick, but at least I have an amazing PA I go to when I am. It's always nice…read moreto see her, but I wish it was always under better circumstances. I feel I receive the most amazing care from her. Her MA's are great too! 1/12/26

Terrible. First it was weeks to get into see him. The initial visit was bland telling me I may have…read moreadult asthma after explaining my family history of allergies. I have difficulty breathing and mucus for most of the winter until Spring. Had a test run in office to add to charges, and the results were vague. Told me to come back in for follow up in which the office made an appointment for valentines day, 6 weeks latter. The day before the appointment the office called to cancel saying it was the doctors birthday on the 14th, then said it was another 6 weeks until they could make another appointment, so 24 weeks and then I imagine another 6 weeks if I had made an appointment. He plays games.

I was as patient of O'Connell's for several years when he found a problem on an x-ray. It was a…read morespot on my lung. He ordered some tests and the insurance company asked more more information. He wouldn't respond to the insurance company and, instead, sent me a letter saying he didn't want to be my doctor any more. What??? Who does that? I thought this thing on my lung was serious and might even kill me. O'Connell, in as many words, said go die somewhere else. Never ever ever recommend this jerk.

I made an appointment 3 months in advance and I arrived on time. After waiting for almost 2 hours I…read morefinally left in disgust. So, I can't really rate her as a medical practitioner, but keeping a new patient waiting that long to be seen doesn't reflect well on her work ethic.

Just called to see if they are accepting new patients and the receptionist stated "it depends on…read morethe insurance." I then asked if she took Tricare and she immediately became defensive and said is it Tricare Prime, Tricare for life.. I unfortunately don't know as we just signed up for it & I asked if they were able to check by the main subscribers social.. she said with their new system they aren't able to. Doesn't make much sense if you have to submit a claim after a patient is seen as well as verify if the patient is active prior to their first visit. The receptionist in any office is the first stop to patient care. If you are unwilling to help a potential new patient with a few insurance questions, you shouldn't be in that field. Patients should know their coverage correct, but to flat out not be willing to help isn't very beneficial to the practice or the potential patient. I also don't want to go to an office if the first thing stated is "it depends on your insurance." What if I was a cash paying patient? Might as well choose to be out of network with every insurance so you can charge whatever fee you'd like per visit. This office came highly recommend but because of the one receptionist, I will be looking elsewhere. Must be hard to find friendly and warm employees in this sleepy little town.

Bummed I have to write this review. This has been my medical office for many many years. I was…read morehappy to start going to Dr. Sanchez after my doctor stop taking my insurance. Unfortunately, Dr. Sanchez has already left Oaktree. The amazing PA's left also. When I called to make an appointment, I then found out the only person I could go to would be Anziano. There is no way I would ever be a patient of hers. My poor daughter was the victim of her rudeness. She actually laughed at my daughter who was very upset and never seeks medical care. So my suggestion is reach out to Adriana Brewer or Megan Ascado that have left Oaktree and went to different places. Also, the wonderful phlebotomist Sessy is no longer there. Not sure what's going on at this place anymore. Happy to have found amazing care elsewhere. They have basically got rid of patients that have PPO's. 1-7-24

They literally kicked us out, of being patients there, without any warning, for being too healthy…read more I'm not kidding, a doctors office won't see us anymore because we are too healthy...WHAT?! Do not go here unless you are sick all the time. But then again, if you are sick all the time maybe they aren't doing their job? Or maybe that's the plan? You'd think a doctors office would reward you for living so healthy, not punish you, good old American health care system at work in this office!