We basically just use them now for routine pill refills. We do online doctor services when we are…read moreill because this office now REQUIRES you go out and buy a flu and covid test and take it same day as appt. If I had the money and will to go purchase those for a sinus infection to tell me if I have the flu or Covid, I wouldn't need a doctor's appt! Right? Site staff is sooooo nice. Phone in staff (except Rosie) are rude.

Office Staff won't work with me. I really needed to see the doctor. We seemed to have a…read moremiscommunication about appointment time. They called me the day before and I swore they told me 8:20. My wife had it written down as 9:20. I called them at 8 am the day of to confirm. She told me that it was at 8 since I was considered a new patient. I said I could make it in 15 minutes and she said no and made me reschedule for a month later. They made me wait three months to schedule this appointment. Apparently it is Adventist Health policy to 'scan the documents' I fill out before seeing the doctor so it was just impossible to let me come 15 minutes late. Unbelievable. It's like working with a person with the empathy of Lord Voldemort. You could be dying on the floor and they wouldn't let you see the doctor until they scan the docs. I should note that I have already been a patient here and doctor Horowitz is good. The office staff is a nightmare. They switched to Adventist Health from Sierra Family Care hence the whole "new patient' debacle.

I made an appointment 3 months in advance and I arrived on time. After waiting for almost 2 hours I…read morefinally left in disgust. So, I can't really rate her as a medical practitioner, but keeping a new patient waiting that long to be seen doesn't reflect well on her work ethic.

Just called to see if they are accepting new patients and the receptionist stated "it depends on…read morethe insurance." I then asked if she took Tricare and she immediately became defensive and said is it Tricare Prime, Tricare for life.. I unfortunately don't know as we just signed up for it & I asked if they were able to check by the main subscribers social.. she said with their new system they aren't able to. Doesn't make much sense if you have to submit a claim after a patient is seen as well as verify if the patient is active prior to their first visit. The receptionist in any office is the first stop to patient care. If you are unwilling to help a potential new patient with a few insurance questions, you shouldn't be in that field. Patients should know their coverage correct, but to flat out not be willing to help isn't very beneficial to the practice or the potential patient. I also don't want to go to an office if the first thing stated is "it depends on your insurance." What if I was a cash paying patient? Might as well choose to be out of network with every insurance so you can charge whatever fee you'd like per visit. This office came highly recommend but because of the one receptionist, I will be looking elsewhere. Must be hard to find friendly and warm employees in this sleepy little town.

I went to meet my pcp in person. The staff and Dr are amazing kind people. I am so happy to find a…read moreplace that takes care of my every need. Convenience and comfort all in the same place.

As someone who has clinical medical experience this place is the definition on a horror story. For…read morestarters I have had Omni for three years and loved them till now. Office staff has demonstrated repeatedly how unprofessional and unapproachable they are... It is very clear that communication between staff and providers is limited. Every provider is dismissive and doesn't listen to patients. Applying to all services provided here dental medical and ob! No way of contacting with your direct providers if any questions or concerns. They do not get back to you in timely manner. Given all these reviews and factors this facility constantly provides poor patient care and needs to be formally reviewed.PLEASE CONTACT THE STATE MEDICAL BOARD!

i want to thank Adventist hospital in Tehachapi, CA., for taking very good care of me after having…read morea colonoscopy done . at first i was nervous but they treat you so good and explain everything like it is. thank you doctors, nurses, the anesthesia guys. God bless

This office is horrible. You call there and they don't answer, there is an answering machine or…read morethey leave you on hold. Customer service is horrible, they don't even say their name when they answer the phone, so you never know who you are speaking with. I am VERY glad that I am not a patient there.

Dr. Abraham is a talented, caring and brilliant physician. If you are fortunate enough to have her…read moreas your doctor you have the best doctor Kern County has to offer. I had severe respiratory problems, my physician was out of town and I was referred to her. Dr. Abraham saved me! She really knows medications and has amazing diagnostic skills. She uses technology to track your medical information, progress and follow up. She is very careful not to over extend her practice and therefore limits how patients she will see and I have rarely waited more than ten minutes to see her. Can't say enough good things about her! You will not be disappointed.

Dr. Selva has been my doctor for 30 years. Even though I now live next to UCLA medical center which…read moreis 1.5 hours away, I'll still drive to Lancaster to visit Dr. Selva. My parents are long-time patients as well.

DOC is the best HE is so good he got my MOM who hates doctors and hospitals NEVER trusted doctors…read morebut she LOVED going to see DOC bcz he earned her trust and recalibrated her meds to lower doses we had several extra years added to our time with her before she passed away this extra time was QUALITY time too and she wasn't totally "out of it" like she was when we brought her back home from back east. I can never show enough GRATITUDE for Dr ALI for gifting her clearer awareness and memory just with dosage changes to her meds.

I go to the Rosamond office and I just love Dr. Ali's and his very nice & helpful staffread more

To Dr Friedman, you and your office are thieves and your staff is unprofessional !!! I made an…read moreappointment at Dr Friedman's office, gave my information over the phone and the admin failed to inform me that my insurance was out of network. I showed up to my appointment and they told me at my appointment time that I was out of network. I want to see a doctor who is in-network so I told them that and left. I never signed anything nor filled out any paperwork. I get a bill in the mail for a no show appointment of $250! I call them to figure what this was for and they said it was a no show fee even though I showed to the appointment on time. Wow! What scammers! We will be contacting our lawyer and making a complaint to the board for fraud!

It doesn't surprise me that this doctor has bad reviews. They are total scammers. They didn't tell…read moremy mom that she was out-of-network until the day of her appointment. So she SHOWS up to the appointment and the admin then tells her she is out-of-network. She obviously wants to utilize the insurance she pays for every month, so she politely tells them she is going to find another provider that is in-network with her insurance and leaves their office. She then later receives a bill from their office for a NO SHOW ($200 and she never even saw the doctor, she never even got past the reception and was in the office for less than 5 minutes) even though she showed up to the appointment. TOTAL SCAMMERS! I am reporting this to the medical board as well!

Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

Love Dr Pam DeSilva and her wonderful team. I have been a patient of hers for a decade. She is very…read moreknowledgeable and caring. She has kept me in good health and it's very much appreciated.