Easy check in, MA was very helpful, we were quickly assisted by physician, she was very kind and…read morehelpful, and she helped with a resolution and action plan with a referral appointment for the follow up care we needed that day. My son had got something in his eye (they were not able to remove it there however could confirm the object and then get us connected with who could).

After a very bad experience at Adventist in Sandy, we drove here. This place was amazing! Exactly…read morewhat an Urgent Care should be. The woman at check in, the MA who took our daughter's vitals, and the PA who saw her were all genuinely caring! We are traveling from out of state and they all made sure we knew where to get Rx's filled nearest to where we were staying. I hate that our daughter got sick on vacation, but so thankful this place and staff were here to help her feel better! Thank you!

This is the closest to my home, I've gone in for multiple reasons and I usually have a good…read moreexperience and good service.

I came here in the throes of pain and nausea. I was seen within about 30 minutes and given an…read morex-ray, diagnosis, prescription, and some non-narcotic symptom relief. However, later I had to go to another hospital for an ultrasound, and again the next day had to go to the ER for a CT scan, referral to a specialist and proper pain relief. So lesson learned, I should have gone straight to the ER and saved myself 3 trips. The benefit of coming here though was that I was able to get the symptom relief very quickly which would have taken hours in the ER until someone could see me. Everything was quick and efficient and I was treated kindly, just wish that they had more equipment and were able to administer stronger pain meds.

Nicole and Dr. Hansel are a dynamic duo! Get you in and out in a timely fashion. Dr. Hansel really…read morelistens to your needs!

Recommended ----------------------…read moreVery approachable, accommodating medical office. My situation was very unusual and different from the normal daily cases. However, Dr Hansel heard me out and tried his best to custom tailor a solution for my specific need with discount coupon for my prescription. If and when I'll need medical help I'll return to his office. Thank you!

Got in got out Great service and nice doctors the bad reviews are probably lies because I just went…read moreand was able to be discharged quickly and they helped solve my issue quickly

All round very poor experience with the G.I. clinic. Medical appointment just barely average…read more Extremely poor administrative communication and below average website presence.

This one we've always had a problem at. The new doctor guy really doesn't know what he's doing. My…read morehusband went in with an ear infection and the guy prescribed nasal medicine and said he didn't need any anti biotics for the ear infection. I went in recently with strep throat my entire throat was completely white swollen and hurt and he said I had a cold and throat stones and no strep. But I went and got a second opinion because it hurt so bad and it was infact a form of strep that got way worse due to no antibiotics for two days because of trying to believe the guy. This is only 2 examples recently: we've never had a good experience with him I think he just guesses. I highly recommend any other location he shouldn't be practicing there.

This is the second time I've been in to see their NP, Corie. She is a fantastic clinician, and this…read moreis hands-down the most efficient urgent care around. I think their appointments fill up fast, so don't count on just being able to walk in. I made my appointment in the morning to come in at 5:00. When I arrived, it showed there were no walk-ins available for the rest of the day. Second place goes to the Providence Immediate Care down further east on Sunnyside, which will bring you longer wait times for walk-in, but they also has more equipment (X-ray, etc) than this little clinic. I've been to both, and there's a time and place for either clinic. However, if you're in need of a straight forward exam and possible Rx, this place is super convenient!

Very pleasant UC experience at Evergreen. Same day appointment for Nasal and throat congestion …read more Was seen in Minutes after arriving. Staff and Medical Professionals were all very Friendly and helpful. Got what I needed to try and feel better. Clean Waiting Room,and Exam Rooms. Just happen to find this place while searching for a New Urgent Care facility because my local one closed Months ago. Coincidently, it's directly one floor below my Dentist in the same Complex. Close,so will be my new Urgent Care go to. Oh, and you can't beat the Free Parking Perk.

Went there with my boyfriend who is currently on OHP after being laid off. He has an eye infection…read more They straight up said they don't take OHP and his OHP only works at OHSU. That's completely untrue. This clinic just wants to send you a huge bill, that's the impression I'm getting after that and reading other reviews. Shameful.

7 hours and counting. It absolutely doesn't have to be like this . Poorly ran hospital , ER waiting…read moreroom not full , but people aren't being seen and to make matters worse, you can hear staff laughing and joking around . I hope karma takes care of this unacceptable treatment of patients. Absolutely ridiculous, probably 1 doctor on duty ?

This is the worst hospital/Dr. Offices in the country! I've lived on both coasts and in between…read more Absolutely trash! It really should be investigated. At this hospital and this one only are you a patient by phone when at the actual real live appointment. If you're that under staffed don't make appointments! Especially at 7am on a Saturday! I knew it wasn't normal to do it at that time. Get her and I have to call a Er nurse to get directions on what to do... Excuse me? I'm here for a live appointment... Just horrible... STAY AWAY FROM THIS PLACE!

ALERT Very unprofessional experience…read more Patients come to urgent care to understand what is wrong with them and what needs to be done. At this clinic, you will not get that. After having an abscess incised, I returned two days later because my condition had not improved -- there was still pain, swelling, and poor drainage. Instead of receiving a proper medical evaluation, I was asked what I wanted to do and offered a different prescription. That is not medical care. Patients are not expected to diagnose themselves or decide on treatment plans -- that is the responsibility of the provider. This place showed a clear lack of professionalism and clinical judgment. I would not recommend this clinic to anyone looking for real medical help.

The PA we saw, Allie, was absolutely wonderful. My son is four and she was so lovely with him. They…read morewere helpful and prompt and considerate.

Honestly funny to read some of these. It's an "Urgent Care" not a hospital. Limited with what they…read morecan test and/or treat..... duh. Came in for a UTI and didn't wait to long. Didn't know I could reserve a spot online and will do in the future. Two people came in after me who saved a spot so I waited till they got in a room. Rooms were all taken when I got there. Been to both spots in Gresham and here is the deal. They are busy. Was curious and was told they have spots every 15 mins or so.... saw only 3 ppl on the main floor and randomly someone from the back. So those 3 ppl are dealing with everyone with new ppl demanding to be seen now... even though they plan on seeing a person with a spot every 15 mins. Saw a guy yell at one of the girls claiming this was a walk in clinic and should be seen now for something that happened 2 days ago. Obviously his problem was more important than the other ppls who made an appointment. SMH. Dude needed a work note after admitting he called out for fun.... didn't want to wait or come back. Honestly I would have laughed if he wasn't so scary and loud. The phones ring a lot. And when the chicks did answer, they were long phone calls with lots of repeating the same info. Sounds like work note guys relatives must have been calling and asking the same stuff and not listening to the answers lol. Made me laugh to see why the phones ring when the main floor ppl are busy doin work with someone in front of them and checking them in..: and can't answer the phone since it stops everything and takes so long for the answers to get thru. Reading some of these reviews makes me smh at ppl and there expectations. It says urgent care on the sign. Not we treat you like a celeb just bc you came in. They don't have a lab there, I asked bc I wanted to know if I had a UTI for sure and they send the tests out. Someone came in bleeding and they got helped right away once. Ppl were complaining of the wait time but seriously? If u were bleeding, that is urgent dude! Lots of these hilarious reviews are ppl crying that they didn't do anything and not to waste your money cause you'll get sent somewhere else. Use your common sense. Can some small labs or xray alone determine what's up with you? Are you going to cry bc they can't hook you up to a machine and tell you exactly why your not feeling good? Smh.... lazy ppl want easy answers and are unwilling to put in any effort like calling their dr or doing tests that take time. Acting like these chicks have a magic fairy wand that says all and does all. Lol! I waited like 45 mins. But they also had me pee and let me know they didn't forget about me while I was waiting. They were busy. And ppl there were rude as hell. I don't envy them at all. And if I wasn't in so much pain, I would have spoken up to some rude ppl and there god like expectations. Saw 5 rude a** ppl there. And those girls were busy and didn't get rude themselves. Take a look at yourself before you start complaining. If you put it off like I did, you have no one to blame but yourself. I didn't have to wait 5 hours like I would have in the ER. And work note guy had the option to go about his day and come back at a set time to be seen instead of waiting and not being able to leave at the ER. Bless these chicks and give them all a raise. Or some extra ppl lol. Great staff and very friendly under the circumstances.

I would give this place less than a 1 star if I could. I had an appointment for what I thought was…read morea bad sprain, but turns out I broke my ankle. I had been wearing a boot for several days since it had almost been a week and the pain was progressing. Below are some picture a contraption they tried to mold to my leg and foot and then wrap with ace bandages. Of course they gave me crutches, but I kept falling and hurting my ankle work worse since this thing had no sold bottom and I shifted around in it. Went back to boot when I got home. The room was very small so they asked my husband to wait outside while they fixed me up, what a joke, and asked about my medical history. The list of medications they had was grossly outdated which I tried to explain so they could update my chart, but they didn't believe me which meant no updates. It showed I was taking the same opiate in two different doses 3x a day. I told them I hadn't taken those in 10 years, but they didn't believe me and told me I can use the pills I have at home for the pain in my ankle. They even asked my husband to come in the room and asked how long I'd been taking the pills. He looked confused and said I have no idea what you're talking about. I made a fuss so they graciously gave me 5 pills to get over the weekend and into the next week to see my primary care doctor and a foot doctor. The notes a person named Brittney L. Tice, FNP wrote for my for my office visit were also interesting. About the only truth to her notes said I broke my ankle. She told me to stop taking a medication I WAS NOT taking. Claimed I was already taking opiates at home 3x a day (which she listed twice in two different places). Her notes also mentioned she spoke to her supervising doctor on the phone, Dr. Mones. She must have been talking to this person when I opened the door to use the restroom and she yelled at me to stay in the room. I provided the same tone and told her NO I'm going to use the restroom. I left the waiting room before my husband since I knew it'd take me some time to wobble to the car on crutches, he stayed back and asked for the after visit summary. Brittney told my husband he should have been in the room if he really had questions. OMG people, they asked him to leave because of space restraints. I realize it was 7:45 and they close at 8, but come on. No one should be treated that way. I couldn't get into see my primary care doctor for over a week, shocker! So I'm seeing someone I've never seen tomorrow, brining in Brittneys notes so I can point out her gross negligence. I also printed a list of my current medications so they can compare it to the out dated list the urgent care has on file. This place has 17 prescriptions listed that I don't or never heard of, maybe because it's been so long. I NEVER write reviews and I know this one is long, but it had to be said. I also hope whoever reviews these (if they do at all) will see the names I've list so the lack of respect, rudeness and unprofessional is addressed. Not taking time to look for typos sorry :) UPDATE The response seemed computer generated so I checked out the website given. It says the domain is being sold and redirected me to buy health insurance. I just heard of zoom as an urgent care. Perhaps they're better.

Do not go here! My son broke his arm and this was closest place to our house. We walked up to the…read moredoor at 7:50pm. As we approached the, literally about to open the door and the nurse comes up and locks the door. I am sure I gave her a terrible look because she inched open the door and said the doctor seen his last patient for the night. Even though the door says they are open until 8pm. I said are you serious? This kid has a broken arm and your door says you are open until 8pm. She said you'll have to go across the street..they can help you and shut the door. Obviously I was appalled! Really, turn away a kid in that condition! Needless to say the urgent care across the street did help us! This place does not care about people...choose a different place.

I will never be taking my family here again. The staff here are VERY unprofessional and lied to me…read more So on 2/24 at 4:00 PM, I drove my wife and my daughter to this urgent care, since my daughter needed a physical exam for her high school tennis team. As one of the practitioners called my daughter to begin her physical, my wife went inside the room with them and I waited outside in the corner of the waiting room/lobby, just minding my own business. I could hear what they were doing at the reception desk, but the receptionist's computer blocked me, so they couldn't see me from where I was sitting. One of the first things they did was an eye exam on my daughter, and I only know this because this practitioner, named Christina, who examined my daughter's eyes, came back out to the reception area and said OUT LOUD to the receptionist: "This girl's eyesight sucks!" Her co-worker responded, "Her dad's waiting outside," knowing that I could hear everything, since the waiting room is not that big. I obviously couldn't just sit there, so I got up and looked at Christina, asking her, "Did you check my daughter's eyes?" Christina said, "Yes." I then asked, "Did you just comment something inappropriate about her eyesight?" And she flat-out gave me a "No." I asked, "Are you sure?" And once again she said, "No, I did not." I then looked at the receptionist who knew I was sitting in the waiting room, and asked her, "Did you hear your co-worker say something about my daughter?" The receptionist said, "No" and again asked her if she was sure, and she again told me, "No." I clearly heard everything, and BOTH the practitioner Christina and the receptionist LIED to me. This is not the way you talk about your patients, your customers, and especially children. This was unprofessional of them, and I am NEVER coming back to this clinic and will never tell anyone to go here ever again.