Wow, I honestly can't believe how quickly I was in and out. The other reviews almost scared me off,…read moreand I'm so glad I chose this location anyways! Writing this in the parking lot now at 10:10, I walked in at 9:55 AM on a Friday, fully expecting to wait a few hours. The kiosk was easy to check in with, and I was offered a spot at 10AM with the option to wait in the lobby or go walk around until they were ready. I brought the book I've been meaning to read and didn't even get half a page in before they called me back. The gal working with me was super kind and friendly, and I actually felt super relaxed despite my medical anxiety. She answered all of my questions and got me in and out in minutes. I never leave reviews for anything, so I mean it when I say take the negative reviews with a grain of salt. All of the employees were very quick and kind, and it sounded like they worked well as a team to get people in and out. I wish I caught the gal's name, but if we talked about the tulip festival- thank you for providing exceptional customer service and care! You rock!

Obscene wait time with scheduled appointment…read more My husband scheduled his blood draw appointment for Saturday at 10. We arrive here promptly and find out people have been waiting since 8:30am! There is an 85 minute wait. No, thank you! Can you imagine all of these people, including my husband, had to fast for 12 hours and now have to increase their fasting time due to the lack of staff today?! How hard is it to draw people's blood?! My husband is rescheduling his appointment, but wow, I hope this is not normal. This shouldn't happen.

Made appointment online, paid, but they didn't show up. They didn't respond via phone, text, nor…read moreemail. They might not actually exist anymore? Call and see before making an appointment, and good luck!

On 10/13 Stumptown did a blood draw and delivered the results to LabCorp for processing. Since…read morethat time and despite repeated desperate attempts on my part and on the part of my doctor, no results have been forthcoming. I've contacted Stumptown and the one time I got thru to a person I was assured they would fix the problem. Nothing happened. I've tried to contact LabCorp and they are also unreachable and unresponsive. For both companies, the online app is a barrier not a portal. I cannot recommend these companies. Their online apps are incomplete. And their followup service is totally missing.

Generally the staff is competent, friendly and my waits for my appointment are not long. However,…read morethe problem is communication with my OHSU clinic. 100% of the time I am told by the staff that I have no order from my doctor. This is because my clinic and their medical organization fax orders to labcorp instead of using an electronic system. This means that labcorp staff need to know the day the order was received and then search through all the faxes received that day. I don't really know when the order was received by them. Last time I had to get my clinic to fax the order again, and had to wait around for that. This time I'm going to bring a paper copy of the order. The communication is broken on the other end as well. My clinic never sees the results since they come via fax to a phone number they don't check, or at least not regularly. So, I download the results from labcorp's site and attach them to a mychart message. I fault primarily labcorp, but also my clinic and their organization, my insurance company (who requires me to use a lab that doesn't communicate well with my medical provider) and myself for not making more noise about this. (I'm trying to remedy that with this review.)

Not very nice staff, I arrived at 4:05pm and I was a walk in and they said they stop taking walk…read moreins by 4 and even though I asked nicely to just have me in because it's literally just peeling in a cup they said no! Not to mention the employee drug screening was over $200! Labcorp must be raking it in with how many people show up to do this every day.

For 20 years whenever I need bloodwork, this is where I come. Co-located with Providence Medical…read moreGroup, which is where my Primary resides, it is super convenient to walk across the hallway to get bloodwork done. My doctor initiates the order and it's there when I arrive. Everyone working here is friendly, professional, caring and most important, take vials of blood without causing pain or needing multiple pokes! So important. After visiting so many times, I realized I never wrote a review. I want to give a shout out and thanks to everyone who works here. Thanks for the service you provide and the care in how you deliver it. Appreciate the sense of humor, too! Thanks!

Feliria H. is absolutely wonderful. She was professional, efficient, warm, and incredibly…read morecompetent. She got the needle in quickly and drew my blood so efficiently that I barely felt a thing--which is pretty much the dream when you're getting blood drawn. She also has such a wonderful personality and immediately made me feel comfortable. You can tell she really knows what she's doing. I honestly wish I could request Feliria every single time I need blood drawn. She's exceptional at her job and deserves to be recognized!

Very slow service. I've been told before that Labcorp wasn't the best company & I wanted to give…read morethem the benefit of the doubt but it seems to be true each time we come in to get labs done. The wait is over 2 hours.... & even if you have appointments, they're running behind. They're always low on staff. The person at the desk does not have great customer service when interacting with patients. You can't expect everyone to know how to use the kiosk? It's the most stupid way of checking patients in. The front desk should also be able to check patients in if they needed... unfortunately, this is the new lab service around... but def a horrible company. They do not have professional staff.

I'm sure the lab itself is fine but they have been recommending Hunter Stohosky (Stohosky Sons…read moreServices LLC) if you need somebody to come out for onsite testing. I believe he is related to the JSE Labs Owners. I wanted to warn people to avoid using Hunter for any testing or reporting. Our results were incomplete and incorrect and we have spent several thousand dollars to correct his work.

Came here on the recommendation of my home inspector (Red Wall Home Inspections, check them out!)…read moreand boy I'm happy that I did. Super easy transaction. They quoted me me 2-3 days on the analysis (which was fine) but had something for me 24 hours later. Way to over-deliver! I also called them about how to best take samples and what they needed. As a residence owner, not a contractor, their help and reassurance was very valuable. Had 3 different samples tested and thankfully only 2 of them had asbestos in them. So that's one less job I have to contract out for. ;-) Thanks JSE!

I spoke with a women who's name I'll keep private, but she was extremely sweet and helpful. My…read morethree year old niece kept talking over us and instead of getting frustrated she took the time to greet her and make her feel included all while still pprioritizingthe needed information. It made the littles one day and made me glad I called. Phone calls are awful but this one was wonderful and fast but not rushed. I will never hesitate to give them a call when I need! And to the person that spoke with Zero, I hope you see this and feel as wonderful as you are! ​​​​​​​​​​

Don't go to the E.R. unless you've been brought in by an ambulance, or helicopter! I went to their…read moreE.R. with a serious infection in my toe, after waiting 6 hours, and seeing others being seen that came in way after I did, decided something is NOT right here. A man came in with a burst appendix after I did, and they told him to have a seat in the waiting room like me (he was still there alive when I left) another women came in, and said she had Meningitis, what? She wasn't even wearing a mask, so they gave her one and told her to sit in the waiting room just like me. After 6 hours of waiting I got the hell out of there. They better not send me a bill!! Typical Oregon, they should shut that place down!

Had a last minute request for asbestos testing for some work we were having done for our house…read more Frantic, I found and called Atlas. The woman on the phone explained what was needed and gave me recommendations on what to make sure was included and how to provide the samples. Dropping them off was a snap and my results arrived by email later in the day. I was a little worried about whether my samples would make it that day since there were a lot in the queue. A work invoice was sent by email after the results and was a quick and easy way to pay (through Quickbooks). There are several different turnaround windows you can opt for, the quickest is naturally the most expensive (~47$ at this writing). Same day samples have to be received by 2pm that day for processing.

I needed some flooring tested for asbestos and found Atlas Labs on the DEQ website. I called and…read moretheir price was very reasonable, so I took in my samples this morning. This afternoon I received the results via email. The service and turnaround time exceeded my expectations. Well done, Atlas!

I had to call four times to make sure they received my order for the first 18 tests I got done, my…read moredoctor had to fax it twice. Finally they confirmed and I went it. I tried verbally verifying they got everything. I have chronic illness so I'm used to messed up orders. I asked if they had 18. The person verified without physically counting but I took their word. I had tests slowly trickle in. The two I was most concerned about hadn't come after two weeks. I called. They accidentally missed entering those two. The two labs they messed up... scheduled my appointment, my doctor noticed they left off another he wanted done. He faxed it two days prior to my appointment. I checked in with the lab and they said I could bring a copy of my lab just in case it hadn't reached them yet, which is rad. They clarified it could be physical or virtual. I went in. Had to cab there. They didn't have the order. I showed them my copy as they told me I could. They said I had to email it to client services which is an entirely different department. I waited 20 minutes. I sent a PDF and screenshots, I checked the email address four times. They called me up. Client services hadn't received it. I sent it again. They didn't receive it. They looked at my copy on my phone. Said they couldn't do it without a physical copy. They dismissively suggested I go to the library to print it. Library was a 20 minute walk both ways. I can't do that. I got a cab and went back home. Had a little cry tantrum. Being chronically ill sucks because it sucks but also because of constant shit like this... Avoid legacy LabCorp at all costs.

I had a great experience today as a walk-in client. I showed up right after opening at 7:30a on a…read moreMonday and waited maybe 10 minutes before being seen. I was back in my car at 8a. Angela was awesome too! Friendly and super efficient. The entire experience was smooth and painless.

I was leery about walking into a Safeway store (Quest is located inside) to get my blood drawn…read more Months before I was reading reviews from this location and one name kept appearing with stellar reviews, 'Angela'. It was my lucky day, Angela was working the day I went in... YAY!!!! I can now say, ALL of the 5 star reviews that mention Angela are absolutely true. She's fantastic at her job (professional, friendly and efficient). Thanks Angela!!!