We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

Hosted family in town for a few nights and this is still the easiest five star in the city to…read moredefend. The suite was legit big by Manhattan standards, four people and their luggage never felt stacked on top of each other. Globalist breakfast was the sleeper win, they let you take it as room service and the lobster scramble held up every morning. The 25th floor saltwater pool is 65 feet and actually swimmable, not a decorative puddle, and they just moved Spa Nalai right next to it in the reno. Service sharp without hovering. Sure, the base of One57 on Billionaire's Row has zero street charm, but Central Park is five minutes and the Aman two blocks east charges triple for smaller rooms. Family left happy. Hard to argue.

We decided to choose this hotel as it was next to Times Square and seemed like a nice boutique…read morestyle hotel. The staff was extremely friendly and accommodating. The rooms were comfortable overall and had a decent amount of space. The bathrooms were nice and spacious. The common area was very comforting and inviting. They have snacks that are available 24/7 which was great when wanting a quick bite. The free breakfast in the morning was also delicious. We would absolutely recommend this hotel if looking for a more personal experience and friendly staff. We would return again.

Amazing vintage hotel in the middle of Time Square. We parked next door in the public garage and we…read morereceived discounted parking. We were greeted by the amazing front desk staff. The suite was exactly as described and was soooooo spacious and clean. The beds were soft and fluffy and so was the sofa bed. On the second floor there was unlimited water, seltzer, tea and pastries. There were slippers and robes in our room. Upon check out we had brunch reservations and they held our luggage I will recommend this hotel to anyone visiting time square. It's central to everything NYC!

All Marriott hotels start at 5 stars for me and then I just notice the things that are not as good…read moreas other Marriott I've stayed and start removing stars from the review bars on where this Marriott stacks up too. For this Marriott the location is excellent if you are going to watch a show on Broadway. Very convenient for the play and also get a subway to anywhere else you have to go. The rooms are generally very nice and this hotel also has everything connected and controlled through a tablet which is very appealing to me. They also have a nice bar right in the hotel that is open till late. The only downside is the size. Now hotels in major cities like this like New York or Tokyo are small and pricey. Two things that can sort of negatively affect your opinion but considering they are all like that in the area, you have to compare accordingly. The only real downside for me is that the toilet is literally next to to the shower to the point that you could shower while using the toilet (I took a picture of my hand holding the shower handle on top of the toilet seat as a joke) and the sink is outside to wash your hands after using the restroom. I feel that they could have done a better design for this to avoid it. It didn't appeal to me and it's the only thing keeping me from giving this hotel 5 stars. I will probably stay here again when I go to watch another play.

I only went to Citizenm to meet coworkers and got a matcha latte and it was such a pleasant…read moreexperience! The lobby has so many coworking tables and the bar in the lobby has a self serve water with cups! And a cafe where I ordered a matcha latte. The staff are so nice and extremely welcoming! The WiFi is also free!!! No need to ask front desk about password nothing! What a great experience here! Despite only for a latte! Would absolutely stay there next chance I get!

We really enjoyed our 4 day stay . We were so close to Rockefeller center and the lovely shops on…read more5th. Check in was a breeze, we stayed on the 24th floor. It was not noisy and we had no complaints. Our suite was so spacious and there was so much space for our toddler to run around. She loved building a fort with the sofa cushions. We loved our spacious dining table. We requested for a microwave and they brought one up. They have a Toto toilet which made us soooo happy. They have black out curtains so we had good sleep. Their mini fridge is spacious and they gave us 8 waters. We got to watch people working across the street. They had a business center in the lobby, you just have to ask the reception area and they will set up the keyboard and mouse. It was a very nice stay, definitely recommend. Staff was friendly and very responsive in the app. Will stay again.

I've stayed here twice in the last month due to work trips. The staff is friendly and professional,…read morethey want to make sure you are enjoying your stay. Central local to a lot of things so I would consider it again when coming into the city. This is a timeshare resort so if you're a Hilton member I would be prepared to be asked if you wanted to purchase one.

My family really enjoyed our stay at 1 Hotel Central Park. I love the sustainability and…read moreeco-friendly features. More than that though, the hotel exuded such a serene and peaceful atmosphere. The check-in area and lobby is a great example of this: I love all the plants, wood, and how there is a pleasant cedar or sandalwood scent. My kids and I really liked the water infused with cucumber (or lemon-lime another day) by the elevators. It's a great transition from bustling Manhattan to walk into this hotel. The restaurant Jams on the first floor is also great, and nice to be able to have a delicious meal right at the hotel. Excellent food and coffee - we went for both breakfast and dinner here. We were celebrating a birthday, and the staff helped make the stay feel special. The front desk and door staff were consistently helpful and welcoming. Our rooms were excellent, with a great view, comfortable beds, and a lot of thoughtful sustainability features. I especially liked that all of the water in the hotel is filtered. I did not use the fitness center on the second floor, but I looked great. The location is phenomenal, just steps from Central Park. With our kids, we were able to easily get to the Central Park Zoo, Heckscher Playground, and the Billy Johnson Playground, and my wife and I were also able to walk to a Broadway show in the evening. It was a great hotel for a family trip, and we hope to be back for our next NYC trip!

I would not stay here again. The rooms are very dark, the elevator is slow, there are no towel bars…read moreto hang hand towels, no stool or bench in the bathroom despite it being spacious, no counter space for toiletries. There is a faint smell in the room that feels toxic. While eating at Jams downstairs, the maintenance crew started vacuuming ductwork to fix a leak in the ceiling and they blew black debris all over us that landed in our clothes and food and similarly for several other diners at the restaurant. There was no acknowledgement, apology, or refund. On the plus side, the location is great. Subway stop for the M train is nearby, and it is close to Central Park and Columbus Circle. It's too bad the hotel was a bummer.

Loved the service, (thank you Rayaz) loved the view, loved the room but not the price. Ouch…read more We had a very nice corner suite, spacious, with decent amenities. The bed was comfortable. The views phenomenal!

BEWARE! Me and my colleague both had room service enter our room when we had do not disturb signs…read moreon. Fortunately my colleague didn't have anything stolen but I had a $110 stolen from my bag. Brought this attention to the supervisor and was told "loss/prevention doesn't work weekends" I checked out on Monday and they swept it under the rug. Highly disappointed and will have cameras set up for now on. Update: Alex the general manager finally contacted me and apologized about the whole situation and refunded me money plus a inconvenience gift for the situation. This has left a sour taste in my mouth and will be more cautious about leaving my stuff in the room.

I recently stayed at the Renaissance New York Midtown Hotel during a trip to NYC, and it was a…read moregreat experience. The hotel features a very chic, modern design throughout. One of the biggest highlights was the room and bathroom layout--both were incredibly spacious, especially by New York standards where square footage is usually at a premium. The location is highly convenient, sitting just a short, easy 10-minute walk from Times Square. I really appreciated their SkyLounge, which is accessible 24 hours a day for water and soft drinks. They also serve a decent breakfast selection there in the mornings. While I didn't get a chance to check out the on-site restaurant and bar, I loved that they partner with the Planet Fitness right next door, making it super convenient to fit in a workout. I don't typically stay at Renaissance properties, but I would highly recommend this hotel to anyone visiting NYC!

Renaissance New York Midtown Hotel was...fine. I survived my one night…read more The hotel has a bit of a strange layout after its renovations (which may or may not be finished). You enter on the first floor, but the lobby is on the sixth floor. I was having flashbacks to Tokyo... There are four elevators, and when I checked in, the place was packed. Some event must have been going on because getting an elevator was an adventure (a sad one). It didn't help that everyone had to take an elevator just to reach the lobby, then another to get to their room. Fortunately, I was only on the ninth floor...so I got my steps in. The room itself was mostly ok. One thing I really didn't like was the air conditioning. It wouldn't cool below 68 degrees. I despise hotels that throttle the A/C. I'd get warm, the air would finally kick on, I'd be comfortable for about ten minutes...then the cycle would repeat all night. Another thing that caught me off guard was the ceiling. Maybe they're going for an industrial look, but it was basically unfinished concrete. Other than those complaints, everything else in the room was perfectly acceptable, and for a one night stay, it did the job.

I recently had the pleasure of staying at Hotel Chelsea, and it was truly an unforgettable…read moreexperience. From the moment I arrived, I was struck by the hotel's unique character and rich history, which blends seamlessly with modern comfort. The staff were incredibly welcoming and attentive, always ready to help with recommendations or any requests I had. My room was beautifully designed--stylish, clean, and thoughtfully appointed, with a cozy atmosphere that made it feel like a home away from home. One of the highlights of my stay was the overall ambiance of the hotel. There's a creative, almost artistic energy throughout the space that makes it feel special and different from typical hotels. The common areas were just as inviting as the rooms, perfect for relaxing or soaking in the vibe. The location was also fantastic, making it easy to explore the surrounding neighborhood and enjoy everything the city has to offer. Overall, my stay at Hotel Chelsea exceeded all expectations. I would absolutely recommend it to anyone looking for a memorable, comfortable, and inspiring place to stay.

That it WAS a historic, interesting Chelsea landmark is for sure. For a hotel stay, it's not the…read moremost comfortable, convenient, or enjoyable. The historic charm and association with cultural icons of art and music seems disjointed from its current realty as an overpriced and underwhelming "luxury" Manhattan hotel. It felt like staying at one of those big amusement park all-star music resorts, or a sort of mausoleum to a long-gone New York. The room was basic, loud, uncomfortable, and nearly $1k. It's not actually in the middle of any of the fun things going on in Chelsea and still a walk aways from any of the classic attractions like Chelsea Market, the High Line, etc. I have no idea why anyone would choose to stay here. I will not be doing so again and wish I didn't in the first place.

As a librarian, you know I had to stay here…read more I went in fully expecting a fun, book-themed hotel and secretly wondering if it might be a little gimmicky. I was so happy to be wrong. The Library Hotel is every bit as charming as people say, but what really makes it special is the team. I arrived by car while the building was hidden behind scaffolding, and the front desk was incredibly kind and patient, helping guide me to the loading area so I didn't spend my afternoon circling the block. Housekeeping was so gracious and helpful throughout my stay, the bartender at Bookmarks very kindly helped my friend carry our drinks down to the room, and checkout took less than 30 seconds. Every interaction was warm, thoughtful, and genuinely welcoming. The themed rooms are such a fun touch (I loved seeing how each one was inspired by a different subject), but I also have to give a shout-out to the practical things. I took a few work video calls from my room on the 12th floor, and the Wi-Fi was ridiculously good - honestly stronger than the Wi-Fi in my own house when I'm sitting five feet from the modem. Not a second of lag. The TV also had a ton of premium channels, which was such a fun surprise after long days exploring the city. And finally, a standing ovation for the real MVP: the air conditioning. New York was basically a sauna while I was there, and every time I walked back into my room I was greeted by the most glorious arctic blast. It was so good that my friends ended up wanting to hang out in my room and order dinner instead of going back out into the heat. Perfect stay from beginning to end. I can't wait to come back.

I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.