As a first time mom and someone who is new to Texas, I was concerned how my son would do at AKP. The owner and managers on site were nice enough to address all of my concerns and first-time jitters with quality concern and care. They welcomed my son and ensured he acclimated smoothly to the new environment. I love that they offer meals for the children for a VERY reasonable price, as well as allow us to bring (peanut-free) snacks. My son will definitely be back! He enjoyed his first visit so much! Thank you, AKP! -ShaRonai read more

my daughter has been coming here for years, they always call me if there's ever a problem which is hardly ever and she always has a great time. They do lots of arts and crafts and they have a nice play place. read more

We've been using AKP for almost 3 years no issues. This evening, my son was there and unfortunately had to deal with a racist child named Sebastian spewing hateful rhetoric about and toward my son. Staff didn't intervene, they called parents who kept sending them to voicemail so the child wasn't even held accountable. Floor staff informed me about prior incidents with the same child, which they should've have lol, and said that the child has faced disciplinary actions before but parents don't do anything about it. I waited for the parents to come so *I* could say something. Staff allowed it the hate speech to continue unchecked, and while I'm doing what I need to do from a legal standpoint, I'm posting this everywhere their name is so people know that AKP North Dallas is okay with racism. read more

Bad employés and poor service my bro got hurt and they didn't care food horrible and service just bad mom said it was like school nothing like school most boring hours of my life! read more

We have utilized this place for when I need to work or have so much to do and my daughter begs to come here. The staff is always very nice and thorough when explaining things. My daughter always enjoys the other kids and all the fun things they do. Such an amazing place. I'm very picky with my daughter's care and the best part is knowing I'm leaving her in good hands. read more

My son had so much fun here. He had a friend who was going and recommended it. It was a nice break for mom and a really fun time for him. They are very nice here. read more

Little adult supervision resulting in older kids bullying and getting physical with younger ones. Mgmt seemed uncaring and gave me minimal info. The info came from my daughter! Don't bring your littles here . read more

My son loved this place. He goes to the location in Plano but this one was convenient to where we were having dinner in dallas. He said the staff was friendly and he really liked the play scape and whatever activities they did while he was here. Drop off was a breeze and I used the app to make my reservation. My son now asks to go at least once a week. read more

it's great daycare my daughter loves it she has been going since she was 2 and half . Great for if you need to run errands or date night or if you have to work , I love adventure kids it's a life saver I'm single mom , Definitely great for single moms if you don't have friends are family to help with babysitting read more

A lifesaver!!! I literally have no support system here so to find this place is a God send!!! My kids loved it and it gave me an opportunity to have a girls night out while my friend was in town!! I love the flexibility of it and that your allowed to use both locations depending on the area your in at the time.Moms this is the hidden gem! Check it out if you have the chance read more

My children (5 and 1 yrs old) loved it ; so much that on the 1st day they happily joined the fun leaving me w/ no hug or kiss goodbye at 9am. Drop off was a breeze and Ms Corrie did an amazing job checking us in and explaining everything. My kid has a Peanut and Egg allergy she reassured me my child was safe and for added awareness an allergy sticker is placed on kids' shirt (backside). At pick up at 3pm my kids didnt want to leave and asked to go back next day. The center is as it says Play-care all day fun similar to a mini kids-empire w/ a theatre etc. The place was clean as the same any of those kid establishments and all staff were friendly (very nice per My 5yr old) and closely watching all the kids. Dallas location set the expectation; cant beat price for care & fun compared to Nannies & Sitter rates in DFW. read more

We have taken our older kids to different Adventure kids locations for years and always had good experiences. We have never had a good experience at this one, but tonight was the last straw. When arriving to pick up our kid tonight, there were beyond too many kids there and no where near enough adults. It took them 10 minutes to even find our kid and get him to us. I can deal with that, although not what I paid for, but what I can't deal with is the fact that our kid was there for 3 hours and had the worst diaper rash I have ever seen upon getting him home. Not just diaper rash, but cold and plastered to his butt kind of rash. I have zero doubt that no one came anywhere near him since the minute we dropped him off and therefore he was left with a poop in his pants for 3 hours that left him with a rashy bum. Call me crazy, but what the hell did I pay a damn dollar for if this is the kind of care they gave my kid. Never again. Please take my advice and just don't bring your kid here. This wasn't the first time we brought him here and I had hesitancy dropping him there tonight, but I should have listened when he was screaming about where we were when we pulled up. read more

Great place to drop your kids off too. I love that I can pop in whenever I need to and get great care. My daughter loves it here and always is excited to get care. I love that there are other kids there and lots of things to do. read more

Love taking my son here when I just need to take care of errands or work for a few hours. He loves going here. I wish there was one closer to where I live!! read more

I am very pleased with this location. I use them all the time. The staff is very willing to work with you, and I applaud management for their swift reaction to anything I have a situation arise from. Very pleased. Thank you very much Playcare. Drop in on these hot summer days for some energy burnout is great. read more

Please do not take your children to Adventure kids in Dallas.......my son was suspended for being autistic and I don't know how to handle something I've never experienced. He's there for 3-4 hours once a week since he was 2 and every week there was a new complaint when the lady Leslie started. I asked another location what was in the report and it was different from what she trolls me. I'm can't deny that this is discrimination.( my first instead to make flyers and hand them out in front of the daycare and post stickers about how autism is aggressive) I shared this in the autism moms group, he was accused of destroying property that they never provided evidence to, they said he was putting toddlers in headlocks when they wouldn't let him in the toddler room after he was 3. He plays rough but not aggressive, they said he was taking his pants off and pull up off, he's potty trained and has to use the bathroom and nonverbal and his pull-up would be full. They couldn't find his shoes or jacket one day and it was freezing cold so I wrapped him in my jacket. Leslie even admitted to me they had too many children and not enough staff, when you see her she looks like she hates kids. I would've believed it except I asked her if he was being aggressive or just rough with the toddlers he wasn't supposed to be around. She said aggressive and he's only aggressive when he has melt downs and that's him hitting himself not others.This last complaint was he tore a net because they saw him walking out of it, not providing any proof of even reaching out to me. This became a consistent complaint every week and always something new. Until he was suspended. My son does comprehend that he can't go back for 2 weeks. I couldn't even tell him he did anything wrong, if you can't watch a 5 year old that just needs to be take to the potty or change his pull-up in less than 4 hours. He's hyper and thinks it's a big playground so it was also fun for him to play. The problems began with Leslie, when you see her you'll know. She appears to be miserable all the time. She also admitted to having too many kids because Plano closes early. The other staff have always been good to him and he's familiar with them as are they.I was called away from work because he was jumping of the table hockey toy. My son became a target and he's as hyper as most kids there, he's the only one with autism that you actually have to watch . I will call everyone in my reach to have them investigated for negligence and discrimination!!!! Meet my aggressive child. I wish I could post videos especially since he can do "normal" things like swim practice or therapy, or go to school and never had any issues of hurting anyone. He use to be able to feel free there. Because he digs every to do school work, therapy or his swim lessons. His life of therapy is a job. He use to be able to run free in this big playground until Leslie decided there were too many kids to watch. Hopefully I got her name right but she's the only one that expresses constant misery and agitation. May hod have mercy on her and the owner. BTW this owner doesn't own the one in Plano and she shouldn't own anything that relates to children, Plano just couldn't fit him in a high chair when he was younger and he wouldn't eat if there was a playground also he had to be there longer than 4 hours and they couldn't cater to him as an individual because the kids are on schedule. That was understandable. But this is something more. Also disturbing. I will risk losing my job because I am genuinely scared to take him back. God works in many ways , I'm glad he was suspended for something he didn't do. But I refuse to allow them to make autism out to being aggressive. If he understood he would be hurt. But I will be sure they know!!!! AUTISM IS NOT ALLOWED. AUTISM MEANS THEY ARE AGGRESSIVE!!!!!!! read more

We have used the locations in Flower Mound, Highland Village, and North Dallas, and we've met the owners at each location. They are all genuinely nice people and I enjoy visiting with them when we drop off. We used the Plano center a few times and had positive experiences there, too. (Just have not yet met the owners.) Our child started going to Adventure Kids at age 3 and has been going for 4 years. We probably use this location once a month for a date night or after school meetings. The care providers are always very sweet, and some of them even recognize us when we arrive. That makes me feel reassured at drop off, and our child always has a great time. This particular location is very close to school, so other classmates we know use this location often. Overall, we have been fans of Adventure Kids since we moved to Texas. It is a clever idea for a business, and in my opinion, they offer a great service ... especially for parents who are new to the area and don't yet have babysitters. read more

I was so surprised to read the negative reviews. I've been taking my boys to Adventure Kids since they were babies (they are 7 & 9 now). We live in West Richardson and are right in the middle of the Plano and N. Dallas locations. We have used both locations many times and I would recommend both. The Plano location is my personal favorite because the owner and staff are especially friendly and welcoming. However, my boys prefer the N. Dallas location (I think it has to do w/ video game selection). This is a great solution for kids 3 and over. My boys have a great time every time we go and they generally don't want to leave when I arrive to pick them up. read more

Recently, for work-related needs, I had to find a drop-in care for my son. Having never used one before, I was understandably wary. I dropped my son off here no less than 10 times from 1-3 hours each time over the course of the last few months. He liked it so much he asked to go back even when we didn't need to! The facility is clean, well-staffed, in a good neighborhood, and most importantly secure! Thank you Miss Rebecca for having a wonderful place for Max to go. I am so grateful to y'all for being there for us! read more

I love this place my daughter loves it it super convenient when i a sitter my daughter loves to play with friends here the price is higher but worth evry pretty penny. I hope they open another closer to town read more

Adventure kids Dallas has been such a treat for my family, weather I need to grab a few groceries alone, run to the gym or for one of their many themed weekends, I never have to worry that the kids are in good hands. I really love the "pop in" style, as I'm not always on schedule My children are always greeted with smiles/high fives and have found friendships in their care givers miss Rebecca, miss Blanca and miss Karina. If you need trusted care, I recommend them 10/10. read more

We love Adventure Kids Playcare!! We've been taking our daughters there for years and the staff is awesome. Nikki and Lisa have been amazing and patient as we are potty training our youngest- they are the best!!!! read more

In a pinch I needed to get a few errands done and thought Adventure Kids would make it easier. Spoiler: I was wrong. I dropped off our sons (2,5) into the barely occupied play area. I was gone 2.5 hours. When I returned, i paid for the time and chose to get a $40/annual membership. Why not. Then the boys came out and told me they had the worst time ever. That they were split up and finally our older son ask to go be with his crying brother in the baby area. Then our 5 yr old said how mean the older kids were and how no adults were monitoring. Horrible. I called back to Adventure Kids and spoke with the evening manager, Ariel, to see if she had more information. She confirmed about the crying AND the older kids getting "Kinda mean" sometimes and that they "can't always monitor it." I told her i would probably need to cancel the membership. And she hoped we would return soon. The boys were/adamant about not returning. I called back to have my $40 refunded and the Director Rebecca says that i signed something- of course, for my children's safety etc. And that can be her stand. It's just not a way to handle customers even if they aren't returning. Now, I can't say anything even positive - what a horrible experience. It's a great concept with poor management. read more

I have been using this daycare center with months with no issues and my daughter has enjoyed her time there, however recently I found out the staff is not mandated to wear masks, which is despicable during this time of COVID. Every measure to keep the infants and children safe in their care should be taken. The most current governmental mandate warns that masks should be used inside all businesses. Concerning that a daycare center isn't adhering to these suggestions at this time! read more

When I came on here to leave this review, I noticed that another parent has experienced the exact same thing that I have. If you have a child with low to mid functioning autism, it would probably be in your best interest to find alternative childcare arrangements. My son was banned from Adventure Kids in Dallas as well. They used to have a very nice young lady that worked there that had experience working with children with developmental needs, however she is no longer there. When I asked if they had anyone there that had experience with Autistic children, the lady at the counter said no, and that this isn't "a great place for Autistic kids". From what I've observed, the current crop of staff was simply concerned with merely keeping the kids alive until their parents showed up. Essentially it's a business staffed with playground monitors. One complaint I received from the staff about my son: He apparently got into the first aid kit. Question: Why do children have easy access to the first aid kit? Long story short: Roll the dice on this one if you want. If your kid doesn't have developmental or social issues, they'll probably be fine. Just don't expect much more than that. read more

PLEASE DO NOT TAKE YOUR CHILD HERE! My child was burned on all 8 of his fingers (excluding his thumbs) and the staff cannot explain what happened and the center will not take accountability. Please save your child from injury and do not take your child here. Also, this center has another report on their record that a child was injured in 2011 in their care and nobody could explain how this happened. Unacceptable when caring for children! read more

Went to pick up my 2year old daughter with my friend at 6pm 05/09/14. The employees there(not going to mention names) told me someone already picked her up but refuse to tell me who. What? For I am the mother of my own daughter? For no one is suppose to pick her up except me? Unbelievable!!! Then one of the staff told me the owner will contact you, then the manager came after said the owner will Not be contacting you because you don't have an account with us. Then another staff said,"you're not on the emergency contact list." LOL What What and What??? I had no choice but to contact the police, they came right away and put them in their place. Refusing to give out info regarding a child to their parents IS against the law, I'm so thankful for the police made them understand that. Make it short. The officers were very helpful finding out my daughter's location and I was glad. What another nightmare. read more

I have been sending my two youngest kids (2, 10 months) to adventure kids for 6 months now. I'd say we're pretty regulars, we go about 4 times a month. Though neither can speak and tell me how much they love it or hate it, I always pick them up and both are in great spirits. My two year old still takes naps and even though there isn't really a nap time (there's a quiet movie time after lunch), I have seen them holding my rather beefy two year old while he naps on their shoulder. Also, their diapers are always dry and faces wiped clean when I come to pick them up. I love their staff, and feel really blessed that this place exists when I need help in a pinch. read more

Every time I have gone to pick up my 18 month old daughter, she has been by herself and sobbing. She is usually the happiest, most social baby and does well in child care settings, but not this one. No one seemed to be at all concerned that she was upset and crying. I do actually think this looks like a great place for older kids- but I will not be taking my toddler back there until she is much older. I just felt horrible for her both times, and they don't do much to make parents/kids feel comfortable. read more

Nanny was out sick and I had important meetings for work. We are new to the area and didn't have a back up plan. I quickly called around and they were open at 8 am. Bonus is they are minutes from my office. I was in and out and my son had a good time. There were only a handful of kids there so my son got their full attention. I have a feeling this place gets packed on weekends. This is a great back up plan for last minute baby sitter. We live in Las Colinas and I wouldn't dare put my kids in any facilities in Irving. This was a great option minutes from work. We will back should the need arise. read more

We dropped off our kids (4 and 20 months) so we could go to dinner and a movie. It seems to be a nice place. My 4 year old had a blast. Staff was kind and my kids seemed to like them. The number one pro of this place is you don't have to depend on anyone else's schedule to go out for the evening... no seeing if your parents can babysit or seeing if the sitter is free. Just drop and go. We will definitely be back. read more

This place is a big help for busy parents! We have taken our kids there (3, 5, 7) twice now, and they LOVE it. My 5 year old cried when it was time to leave. I felt like it was enough. Is it as ideal as having a private babysitter? No. But, when you're in a pinch, it is a very fun place for kids to run around and have a good time. We will be back when needed. read more

Love this location! We have brought my daughter here a few times and have had no complaints. They have a lot of fun activities for the kids, and even serve meals (for an additional fee). It seems like a clean facility and the staff is very friendly. They also have a yelp check in offer...yay! On our first visit, the gal who checked us out didn't apply the discount, so I called the next day and they put the credit on my account for the next visit. Awesome! We will definitely be back! My daughter has started asking us to bring her here.. lol! read more

What a great concept!! Definitely recommend for 2 and up. My girls always have a great time there and the price is right. Have been happy with everyone there. Reading the reviews, I would say people need to remember that this is a drop in daycare, not one on one babysitting, hence the great price! Keeping children safe while I'm away is my number one prior days they do a great job at that. read more

We drop the kids off here when we have evening activities in Dallas (we live up North) and it's always been fine. The staff are helpful. I don't know how they don't get completely overwhelmed with as crowded as the place can get on weekends. It meets our needs and we're glad the place exists. read more

I usually go to the location in Plano, however, out of desperation, I accessed the Dallas location and only took my daughter twice. I left my daughter there for only an hour each time. First, as soon as you walk in the door, it smells like hot mildew or wet dog (your pick). Secondly, the staff is NOT friendly. They all seem annoyed to be working there. The last day I took my daughter, the owner checked me in. She was also not friendly; being that I was new to the location, I thought she would be friendlier. She seemed ambivalent and annoyed to be working that day. My daughter was also sent home with a soiled diaper; my husband was not aware she was soiled until they arrived home. The poop was beginning to dry up, that is how long she had it on. I was furious and called the center; I spoke to the manager who told me they had specific diaper changing times (apparently my daughter didn't poop within THEIR time frame) and would relay my complaint to the manager. Well I never heard back. PARENTS-save your time and money, this is not a good location for toddlers. I will not EVER return to this location. Try the Plano location, it is MUCH better and have more friendlier/helpful staff. read more

This place is awesome!! Every time my daughter comes here, she cries when it is time to go. The staff seem super friendly, the place is clean, secure and even looks fun to me. My only complaint is that the fish tank up front has less and less fish every time we come up there. read more

Can't recommend this place enough! GREAT STAFF, GREAT MANAGEMENT! My kiddo was so sad that he had to leave. Their prices are fair and the whole place is really all about the kids. I will be bringing my kid back AT LEAST once a week. read more

Worst experience my son and daughter have ever had. This is the second Adventure Kids center we have tried in Texas and both times it was a nightmare. My son got hit in the face this trip and his head hit the floor and he passed out. The staff did not have a clue what to do and when they called me to tell me what happened it was 30 minutes after the episode happened. I called the head of Adventure Kids, Dana, and she was so rude I hung up on her. If you want a safe place for your kids DON'T go to Adventure Kids Playcare! Susan read more

Not for kids under 5. Neglectful and rude, will never return. I think they try to do a good job for your first visit to get you to sign up for membership, and then they just ignore your child. My daughter begged me not to bring her back. They also delete reviews so check out the "not recommended". If you love your small kids, don't bring them here. For this price, you could have a babysitter come to your home. read more