Since the management change two months ago, this facility has unfortunately gone downhill. My 2-year-old has come home with more unexplained injuries in the last few weeks than in our entire two years here. These wounds are often not treated properly, and there have been multiple times where no incident report was filed -- and neither my husband nor I were informed by staff. The assistant director, Vanessa Ortiz, has extremely poor communication skills. It often takes more than a full school day to get a response to emails about serious issues like injuries. When we've tried to address concerns in person, we're met with excuses, not answers -- and certainly no sense of urgency. Also, if you have an issue and ask for the teacher's names (since we don't know their names due to so much turn over), don't expect to get them without the director reaching higher above her and then telling you to reach out to the area or regional director :) Shockingly, some teachers have even stepped in during conversations with other staff and *yelled* at us while trying to defend one another. The stories we're told rarely add up, and it feels like there's a serious lack of transparency and accountability. Supervision in the classrooms is clearly lacking, and poor communication seems to be used as a cover-up rather than a fix. There has also been an alarming amount of turnover among staff and students in just the last two months alone. That said, I want to give a huge shoutout to Mrs. Margie, Mrs. Wanda, and Ms. Jasmine. These amazing ladies are the only reason we're waiting until summer to pull our son. We truly appreciate the love and care you show our baby -- thank you from the bottom of our hearts. read more

This place is very unprofessional and doesn't properly supervise the children in its care. It has workers who are ineligible to work in childcare and improper documentation/training. read more

Mrs. Hannatu Coker is the best teacher. She has been very helpful with my daughter ever since she has had her. My daughter is always saying amazing things about her. Thank you so much! read more

Love this place my son goes here and they show him nothing but love. He's so much more active and learning new things everyday. I appreciate all the teachers and staff they do a great job. read more

As a first time mom this school is very reassuring and communicative to parents and teachers to provide a peace of mind. Very understanding. Made sure Covid guidelines were addressed. My daughter knows her colors, shapes and social skills have increased within the last six months. read more

I am happy to say that the Phoenix Children's Academy (f/k/a Peanut Gallery - Galleria) has gone through a transformation that is almost magical. My daughter is currently 17 months old and has been attending the pre-school since she was 3 months. When she first enrolled, the school was known as the Peanut Gallery and even though it had some decent perks (connected to the office tower I currently work in), it also had a lot of things that needed to change. I am happy to say that over the past 6 months, since the new Director and Assistant Director came aboard, Phoenix Children's Academy has really morphed into the daycare/pre-school that I want for my child. The transformation has not been in name only. Sherri and Linda have brought professionalism and education back into this daycare/preschool. From the caregivers/teachers being educated, nurturing and friendly to the fact that the place looks fantastic has really made me happy that my child attends. I love the benefit of being able to check on my daughter at any time on any given day. This is a must for me and I feel good knowing that I have never once felt uncomfortable popping in whenever I feel like it. Her current caregiver, Margie, is great with the kids and my daughter has really taken to her. My daughter's vocabulary has increased since being in her class and she is learning so much. I believe she is engaged and that makes all the difference. I hope PCA will continue on this positive path and I plan to keep my daughter here as long as it does. read more

Cadence Academy Preschool - Child Care & Day Care Near Me - Dallas, Texas

I cannot say enough good things about Cadence. We've had our daughter at Cadence since she was 12 weeks old, and as a new parent it is a stressful experience transitioning to daycare for the first time. Casey, Ms. B and the amazing infant teachers (Ms. Isabel, Ms. Silvia and Ms. Katie!) made us feel comfortable and at ease with the process. They provide lots of feedback during the day (including photos) and we could not have felt more reassured that our daughter was in good hands during the day. When I drop my daughter off in the morning, every teacher and staff member knows her name and welcomes us in. They take the time to know each student, regardless of their classroom, and I can tell they are passionate and love what they do. We cannot say enough good things about Cadence and recommend them fully. read more

Cadence takes such great care of my two boys. All of the teachers- Miss S, Miss L, Miss W, Miss M... we are so confident in their care, learning, and development each and everyday at Cadence. We recommend highly to any parent who wants a safe, FUN, and educational daycare with diversity and the opportunity to watch your child thrive in early development. read more

My son is 9.5 months old and has been attending Phoenix Children's Academy since he was 6 months old. I feel that I lucked out because they had openings for his age group right when we moved to Dallas. His teachers (Ciboney, Zainab, Angela and several other afternoon teachers) have been amazing. As a first time mom, I have not known exactly how to implement feeding schedules or other little issues that come up but I know that I can ask any one of his teachers and they will help me; give advice; and help get a structure or plan started at school. I often tell them that without them, he would probably still be drinking only milk and not yet sitting up! I can honestly say that they have helped me tremendously and I love that each of them love my son as well. His diapers are changed every two hours; his feeding schedule and nap schedule are consistent; he never cries when I leave (yet he does get excited to see me when I pick him up--which I love!); and they are interested in his entire family. What can I say--I love his teachers. As for the rest of the school, even teachers that are in other classrooms know the kids by name that aren't in their class. When we walk in, everyone will say "hi" to him and call him by his name. It is so nice and makes me feel so comfortable. The building is very clean, smells nice and has a very comfortable, yet sophisticated look to it. The director, Linda, is so sweet and very nice. And, from what I've heard, several teachers followed her to this school so that speaks volumes about her character. The assistant director, Emily, is so accommodating and helpful and even helped me decide on a convertible car seat when we needed to transition my son. I feel like I have several partners that are helping me navigate this thing called motherhood. Since I don't have family in town, this is HUGE. I would recommend this school to everyone! It's been amazing. read more

I have had nothing but good experiences with everyone who works at Cadence! It didn't matter that my child wasn't in their class every teacher knew their name and would say hello and goodbye. My child was more than prepared for kinder and breezed through with ease. Knowing that everyone cared for my child made it easier for me dropping knowing they would be loved and safe. read more

There is nothing that makes a mom more nervous than leaving her child in someone else's care. Mrs. Leshia Magee has help me leap over that hurdle tremendously. She makes sure to treat each child as if they are special, and my child has been no exception. I admire her for such attention to detail, her open communication about the children to the parents, her professionalism, and her nurturing, caring spirit. She treats the kids as if they are her own. The way the children are cared for and learn is very important to her. She is always willing to lend her expertise to the teachers and always looking for ways to improve the program. She is always willing and able to listen--and it's genuine. The way she greets each and every parent and child by name and with a smile each and everyday shows how she takes the time to get to know them. Mrs. Magee represents the school well. Parents who want their children in the best of hands when they are away appreciate her. I look forward to value-added and the positive impact that Mrs. Magee will have on the school when she evolves into other roles. Mrs. B, the Director, has made a huge difference in school since her arrival. The teachers' morale has increased tremendously and turn-over has stopped. She is very personable and always positive and professional. She aims for improvement. She takes the time to listen to parent's concerns, and that is very important. Mrs. Harrell read more

Our son has been attending Phoenix Children's Academy since he was 12 weeks old. He's now 13 months old, and we are still very happy with our decision. There are several day cares closer to our home, but none impressed me as much as Phoenix. He is so happy to see his teachers each day. I love that they have an app where they keep me updated on his activities throughout the day and occasionally post pictures of him. He is learning sign language, which he now uses as home too. I am 100% confident that my son is well taken care of when he is at school. read more

They have done a great job taking care of my little one. Nancy and Mrs. Marjie do a great job with the kids and are patient with my son. Linda and Emily (front office) are always very sweet and understanding. I really do appreciate that they know my family and I and are always happy to help us. I would recommend this daycare to all my family and friends because they do so well with us. Thank you!! read more

My daughter has been going here for about 6 months, since she was 6 months old. She's been in the infant room and I can't say enough about her caregivers. She adores Miss Lois and starts wiggling and jumping in my arms when she sees her. She never cries when I drop her off and I see progression in her speech and learning every day. This place is fun and affordable, and the caregivers are always friendly and engaged. I'm glad I found Peanut Gallery! read more

I can't speak highly enough about our experience with Phoenix Children's Academy! My baby boy is in the infant room, Brilliant Beginnings, with Ms. Lois and he absolutely loves her! She is amazing with the babies. I have dropped by at various times during the day and it's always the same - she is singing, dancing, playing, cuddling with the kids. Whatever it takes to make sure they are engaged and happy. The directors at PCA are phenomenal as well, so easy to work with and really cares about the children. The facility is very well kept and I can see all of the classrooms when I walk through - all of the kids are engaged in activities and the staff all seem to be on their A-games. All around great place and I'm always confident my boy is being well cared for when here. Highly recommended by these happy parents! read more

Ok seriously the best school ever... I am so happy and super happy that my daughter loves her new daycare. The ladies are so nice and will work with you... I call them heaven sent. I feel comfortable and 100% confident that my baby is well taken care of when in their care. I will recommend this establishment to everyone absolutely one of the best experience by far. read more

My daughter has been attending Phoenix since October 2016. Let me just say...her teachers Ms Kandace and Ms Lauren are THE BEST! My daughter was potty trained within a few weeks of starting daycare! She had just turned 2! We are so happy! I am one of those parents who is super picky and do not like leaving my kids with strangers haha...but they really take care of all of the kiddos in the class. Overall, these two ladies are wonderful and I feel comfortable leaving my baby girl in their hands. She looks forward to going to school everyday and I love that! read more

Phoenix Academy is one of the best out there! Our son (21months) loves it there and is extremely well taken care of and loved. We feel so comfortable each day at drop off and pick up just knowing how great they are to him and to his development! Linda, Britt, Nancy, and Miss Margie have been such a Godsend to our son, we brought him from a sister Peanut Gallery that he loved and feared it would take a while for him to transition... it was like it never affecting him at, in cases I know he loves it better than the last! Thank you Phoenix Galleria for not only taking amazing care of our son, but also giving us a peace of mind while we are away at work knowing he's in amazing hands! read more

Our baby started here when he was just 3 months old! Just like any new mom, I cried my eyes out but we are very happy about our decision to send him to this school! We really enjoyed our baby being cared for by Ms. Maria, Ms. Carrie and Ms. Silvia. They were great! His new teacher Ms. Katie is amazing! God bless this woman! She is so loving and will go out of her way to make you feel comfortable! We are so touched and amazed by her! All the other teachers are super nice and always greet us. The directors (Ms B and Ms Leshia) are wonderful. They listen to our concerns and make sure we are happy. I'd definitely recommend this school! read more

Can't thank the staff enough, we all are so happy and satisfied with their services, everyone is very warm and friendly , our baby girl is doing so well at school and loves it!! Would recommend them hands down! read more

Phoenix Children's Academy has been incredible. Our daughter has been attending since September and we couldn't be happier with our decision to bring her here every day. It's evident how much her teachers love the kids, as well as the directors. There are teachers from older classrooms that know her by name as well. Our daughter loves her teachers back just as much - she lights up when I take her to "school" every day. Also, her development has been impressive since she started. Even in an infant classroom, the teachers engage them in art, story time, music time and more. If you're searching for a daycare, I highly recommend PCA. read more

Absolutely awesome preschool! All the new upgraded look amazing and the teachers and management team are great.

I can honestly say I've never been as happy with child care as I am with Phoenix Children's Academy - Galleria. My child started here last year at 2 1/2 years of age. It has since been a full year and we have come leaps and bounds from where we were before. My child start at PCA speaking only about 15 words. She is now speaking in complete sentences and can communicate effectively with her classmates, teachers, and family members. I know she is well-cared for, loved, and is able to express herself at this school. No matter what time of day I visit the school, it is always clean and well-maintained. The location is great - it is attached to the Galleria. There is a code to get into the center and a staff member is always in the front to see who is coming in and out. The playgrounds are fenced in and they get plenty of outside time every day! PCA has recently rolled out a new nutrition program and it's been awesome! The program focuses on whole grains and fresh food items. I am very pleased with this new transition and my daughter really enjoys the new food options. Communication between the staff and families is really great, too. Each week we receive an email that shares the meals and snacks that will be offered. Newsletters are also sent out with upcoming events, recently added items, and a brief curriculum they will focus on during the month. I also receive updates from the teachers and areas we should work on at home. Overall, I could not have asked for a more positive environment to send my daughter to everyday. Linda, Benishue, and Gina have been amazing for our family. Thank you all for being so wonderful. read more

This center is ok. My son just moved up from the preschool classes and I feel as if my son has not learned very much of anything here. It's more like a daycare! The teachers and directors come and go so frequently also which I hate, soon as you or your child gets use to someone they are replaced. Now that they have went up on their already high rates I'm pulling my son out very soon. It's not worth the money nor the time! read more

My son attended phoenix and became very dissatisfied over the next few weeks and I'll share with you why. I am a very particular parent when it comes to my childs daily routine and school. Phoenix has had a noticeably high turnover in staff which is a red flag to me, he has had 6 different teachers in the 3months he attended Mrs. Leisha was by far the most loving and attentive others were noticeably miserable just being there, I don't want to bring my kid around these miserable looking people. Another thing was the daily reports..... if the report mentions he ate at 330 and had a nap at a certain time I sure as heck expect that to be accurate and it was NOT accurate multiple times he hadn't been fed and the report said he was when he wasnt same with nap time, not good. I had high hopes at first but that was gone quick, he is finally settled in another day care full time, the right school can make a huge difference in your child's well being. read more