Our truck would not start in front of Publix in Freeport last week. several people tried to help…read morejump off battery, no luck. We drove to several businesses with again no luck. Looked like a tow fee was the only option until someone at our last stop suggested a mobile repair service. Before we go any further my phone service and my husband's phone service was all messed up, could not receive calls, only texts, so we would have to carry phone around and hope we heard it ding. Well anyway, within 30 minutes of contacting Juan Charles, he called us, worked us in on his schedule, and met us at Publix. (Problem was starter and battery.) He saved the day and was fair with cost and beyond excellent with cust serv and reliability. His number is programmed in my phone and should be on yours!!! 6 stars out of 5

It is my hope, that by posting this review, you will consider my ongoing experience with this…read morebusiness when considering a reputable auto repair shop. My repairs begin in June 2023 when I dropped my Jeep off for diagnostics of a knock sound in the engine bay; here is what followed. June 5, Dropped Jeep off. June 9 said engine was bad. August 5, told repairs just began. Aug 9, told oil dipstick tube was broke - this happened during the engine work. . Aug 12, told both valve covers were bad, $360 to replace. Aug 14, Juan's Auto calls about valve covers stating "I do not buy cheap parts off amazon" and he used what dealership would use at a cost of $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused at least some of the bolts because in the old engine, two of the bolts were larger and cut to size and they were reused when the new covers were installed stripping out the threads on two of threaded bolt holes. Aug 21, Juan's Auto said I needed a new AC blower motor with resister, said the entire AC system was bad and you needed an AC compressor kit and a new condenser. Aug 22, I ask Juan if they were sure AC system was bad, it was just 10 ,onths old, I ask if it was holding a vacuum, no reply. Aug 30, I ask again if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined the full AC replacement. After picking the Jeep up I took it to another shop where they confirmed in a few minutes that no part of the AC system was bad other than the compressor high pressure line which appeared to have formed a small crack where it was laid over in the engine bay during the engine work. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I'm done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply. https://youtu.be/fS8Y9-NNm1c

I have used Twin Cities quite a few times over the past 10 years. No I am not friends with them,…read morehave no idea who owns the place. But, they have always done really good work for me with no complaints. Today they replaced the fuel pump on my RAM diesel pickup truck. They got it done the same day, no leaks, no problems at all. Oh wait, you might have a problem parking in front of their shop. They are busy.

This is an update to my original review. Brandy from Twin Cities contacted me and explained that…read morethe parts houses in this region warrant both the part and the labor for replacement if the part fails within a year. Where I used to live, the parts houses would replace a defective part and the repair facility would cover the labor. Not what I'm used to, but if that's how things work here so be it. I'll be contacting Twin Cities in the next few months to get brakes done on my wife's car and will see how that goes.

Yearly travelers to Santa Rosa Beach with our fifth wheel camper...older GMC truck, ABS light on,…read moresearch for garage and found NAPA approved Mohrs Automotive...what a great find , From Kati the service rep to the head mechanic (Body Builder) to actual mechanic, they were excelllent ...easily DX repairs needed and recommended options, plus improvements for safety on my 23 yr old GMC...parts were found easily,quick insert into their schedule and repairs done before expected time frame , pricing was very fair....shout out to Kati, 10 stars plus for the whole team!!! Sandy Sandberg 5-9-2026

This local family owned business has always treated us well. Mike and crew are very knowledgeable…read moreand also fairly priced. Getting repairs, regular maintenance and new tires can be a big headache, and a HUGE bill. I have found Mohrs to be willing to work with their clients to prioritize the most important repairs/maintenance to make it a little easier on the wallet. I highly recommend this auto shop, and consider myself fortunate that we have Mohrs in Santa Rosa Beach. Thanks, Mike!

Took my Mercedes in and they diagnosed the problem quickly, called with the estimate and performed…read morethe repair in the time frame stated. They were very professional and I appreciated the great communication.

I pulled in after work on a Friday and saw a lot of cars, thought they wouldn't be able to fix my…read moretire (had a nail in it) but they were so friendly and professional and fast!! Now I can be stress free this weekend knowing my car is good to go!

I had work done on my RV at my home and the work was done professionally. The cost of the work was…read morea bit expensive. After the work was done I asked for a receipt listing what had been done. Now after over five calls and emails and with over 10 passing I still have no receipt despite being told over and over I would be getting the receipt. Really disappointing as something like that can be so easily resolved but instead I just kept being put off with no results.

A tree got in the way of my awning! Kevin the tech was knowledgeable and popped everything back in…read morealignment with no parts purchase. Dalton was very sharp and understood what I needed.

Excellent service. Highly recommend them for your pointless dent repair needs…read more On time , great communication, professional and friendly Found and fixed dents I didn't even know I had

Coastal Excellence Mobile Dent repair did an amazing job fixing dents on all three of my vehicles…read more They were very kind and explained the entire process each step of the way. They are not scared to attempt to fix difficult dents, and are very transparent about the type of results to be expected. I would absolutely recommend them to anyone.

we were traveling from PCB to St Louis. even though their break was at 11, they stopped what they…read morewere doing and fixed our tire so we could be on the road add to that, they were friendly and helping the law enforcement with their vehicle. very grateful for them.

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.

We had very minor cosmetic damage and insurance estimated repair costs at $600…read more They charged our insurance company $3000! After retrieving our car, within two weeks that section came loose and had to be returned. Reception was a bit cold and tried to look for other reasons for the problem but finally relinquished and completed the repair. The indication of inflating charges and the pushback on their failure to properly reassemble that section and acknowledge it upon return made us feel uneasy in having done busy with them. Although they made a very generous profit, they charged us an additional $15 for paying our $500 deductible with a credit card.

I appreciate classic collision and Trevor the general manager. We are from out of state on vacation…read moreand had a body damage issue. We just showed up concerned and worried. He was reassuring and professional. He was able to fix our problem and ease our minds about our upcoming trip home. He went above and beyond to help us. He was professional, knowledgeable, and respectful, and very helpful. The values of this company are top notch.