I was referred by my oil change guys. I had an issue with the thermostat on my car (2010 Focus). I got there when they opened (730 am) and I was out by 1140 (am). Price was good for the fast service. I took my laptop to do work as I waited. Clean waiting room. Bathroom is clean. TV available to watch. Coffee and water is complimentary. They will transport you within a reasonable distance if you need to get somewhere. As a single woman, I did not feel like I was bamboozled. I will definitely go back when I need work done. I would recommend to family or friends. read more

Have you ever done business with a place for a small inexpensive job that when all was said and done you felt good about your choice and you might even trust them enough to go back ? OK, so skeptically you go back for a more expensive job hoping your trust (and luck) was not misplaced and guess what, your trust and luck went from a 5 to an 8 ! So I think I hear someone thinking "What about that really BIG Expensive job you've never had any experience with, and the car is sitting at the side of the road inoperable so you have no choice but to Trust that you won't be taken advantage of, I mean what do you know about fixing a major job like that ? "So you take the leap and go ahead with their estimate. Well what do you know about that. Trust prevailed ! Car fixed completely at a reasonable price and TRUST enshrined for Steve and all the people at A&E ! P.S I didn't really really want to write this review in fear that A&E would get so busy that I would have to book an appointment months in advance but what's life without taking a few chance"s ? read more

Took my car in for tire inspection and possible alignment. Said nothing wrong when I went to pick it up I noticed my tire's looked low. Measured my tires they didn't even put air in my tires. Paid $70 for absolutely nothing. Poor service will not be going back read more

They've done a STELLAR JOB with a 2022 Audi A5. Everything by the book. Love 'em Dondo read more

I love this place. I worked in car dealerships for years so I'm a relatively good source of information when in comes to knowing when a facility has quality work and employees who actually care about their customers. They have been on the north west corner of 6mile and Middlebelt for years same owner. No job is too small and they treat you with respect Wow now that is refreshing!!! read more

I have been going to this place for years & years. Never been disappointed. They try to accommodate my work schedule. I have my tires under warranty at costco but can never get them to honor that warranty. How do you schedule leak by nail days ahead? AE crew fixed quickly. I not have time for coffee. They dont say you need something repaired that does not need it. Very very great service. read more

I've known the owner for 20 years. His business did nice work for us in the past. Fair prices. Punctual work. Plus Art's a good guy. We lease now, and don't typically need repairs. But AE is a strong recommend. read more

I have had both my vehicles serviced by A & E Auto repair in Livonia MI. From the young lady in the office to mechanic's are all courteous and friendly. Both of my vehicles were fixed in a very timely manner. I highly recommend them. They are very good at there job.​ read more

Art and his entire team are the only ones that I will ever use for any maintenance on my vehicle. They are honest, reasonably priced, and do exceptional work. read more

Had a bearing problem in the front right side they got it in right away took a couple hours fix it and I'm on my way and good to go amazing price great work nice people great attitude read more

Honest, knowledgeable mechanics. I've been going for years. Good place for used car inspections also.

I wound up picking this place to take my car to because it had very positive reviews in google. I am happy to say that so far, I agree with those reviews. I brought my car in for a noise in the rear wheel and broken A/C, and they called me this morning and spent 15 minutes on the phone with me explaining everything they had looked at and what was necessary to do, what might be necessary in 7-8k miles, and what was not important to fix at this time. The price was very fair for what we decided to do today, and they are rotating my tires as well for free (some might argue that this is not a big deal, but I'm sure there are places that wouldn't even bother to mention it) What I liked is that they worked to form a relationship with me - I'll bring my car back in a few months to see where the freon is leaking out of my A/C with the dye they're inserting today and I'll be back again in 7-8k miles to change my brake pads. To be fair, I have not actually PICKED UP my car yet, so if the repairs themselves somehow get totally frakked up, I'll edit the review later, but somehow I have the feeling everything is going to work well, and really I just liked their communication and willingness to explain everything to me in great detail. Editing to make this a five-star: I picked up my car and everything has been great so far. Going back in a month to check for the A/C leak, maybe I'll get my oil changes here while I'm at it! read more

Thanks to Art ,Steve,Steve and Lynn for their excellent customer service. They were able to fix my air-conditioner the same day before our trip up north for the holiday weekend. I highly recommend using this company for your automotive service needs. read more

My grandmother has been going to AE Auto Care for several years and each member of the staff have gone above and beyond standard service, with every single one of her visits. When she walks in the door, they greet her by name and treat her like they would their own family. Initially, she had gone to them for a second opinion for an expensive fix on her Cadillac. Come to find out, the place she had gone to beforehand was trying to charge her for something she didn't need. The staff let her know it was unnecessary and provided the services she actually needed. She now has a Lincoln and only uses AE Auto Care for any and all services she needs. I'm grateful for their honesty as my grandmother is not well-versed in the automotive world and they could over charge her for any of the services she requires, but they never have. They've gone so far as to ensure that anything she ever needs she gets the most fair price and will call around for parts to make it so. They are truly an establishment that concerns themselves with the customer first and that is why they have such an amazing reputation around the city. I trust that each time my grandmother goes in she is in the best hands in Livonia and the surrounding area. They are as honest as they come, in this industry, and you would be remiss to use any other auto service. read more

I found this auto repair on the recommendation of my oil change folks. I'm sorry to say I don't know anything about cars.....and mine has LOTS of mikes on it -- nearly 300,000!!! So it would be easy to find a lit if repairs to perform on it. Both times I have taken my car here, the staff have made appropriate recommendations, have advised me on things I do NOT need to repair and the repairs have been VERY reasonable. I would highly recommend them!! read more

Good work at a fair price. Itemized invoice so you know exactly what your paying for. Will continue to take my cars here in the future.

I couldn't be happier with the service that I received at AE Auto. I brought in a car and Steve called to tell me that the repairs it needed wouldn't be worth my money based on the age and condition of the car. I am happy with their honesty because seeing that I know nothing about cars I was relying on their expertise and it would have been easy for them to do repairs and make money off of me. They just gained a forever customer. read more

I have been taking my cars here for probably 10 years. When a car is brand new I figure the dealers might have the most up to date knowledge but after that I take them here whenever I have a problem. For about the last 7 years I take my my cars in once a year for an inspection. They have gained my trust and many times find no issues. The repairs are done on time and have never had to bring something back because it wasn't fixed correctly. read more

I was told by a transmission repair shop that I needed to have two of my solenoids in my transmission replaced and it would cost almost $700.00. I brought it to A E for a second opinion. I told them what I had found out and what they thought and if they could check it out. They said they could do it for $300.00. They took me in right on the spot so I dropped my vehicle off. They said it would only take about 2 hours so I waited. About 1 hour and 45 minutes later they said it was finished. They ended up charging me $350.00. I asked if the problem was fixed. They said they are not sure, all they did is replaced the parts. So kind of upset they did not diagnose the problem first, but on their behalf they did do what I asked quickly and for half the price of the other shop. read more

Car broke down so I decided to try a place closer than my usual mechanic. I come back the next to see what they have found when in fact they couldn't locate the problem and only had a suggested solution which would take a few days to repair. I said I would rather take it to my mechanic I usually go to in which they said they were charging me a fee which wouldn't even go towards the repair even if I stayed at this location. They then lied and said they told me about the fee from the beginning which is completely untrue. The supervisor was condescending to me over the phone when I was asking questions as well. Took it to my mechanic and had the problem diagnosed in an hour and fixed by the next morning. read more

Not only did they not fix my problem of my car being loud the first time, but I tried to make an appointment Friday evening, and Saturday to be told the person making appointments is out? I get my car in and they finished the same day. I can imagine from them not taking any appointments for the entire weekend. Then I was charged again for labor. Then I asked to speak to a mechanic, and who would've guessed there was no mechanic there at the time. Just a terrible experience. read more

AE Autocare has always been fast, honest and transparent. I will trust them to work on any vehicle I have and highly recommend them to friends & family. read more

My family has been going to AE for at least 20 years maybe more. I have been a customer of theirs since I got my own car 13 years ago until I moved out of the state. They do excellent quality work at the best price. What they quote you is what you will pay. They don't tack on extra work that isn't necessary, and if something doesn't need to be repaired or replaced they will not let you waste your time or money on it. They are guys of integrity. They remember their customers and are friendly people. read more

Excellent customer service, top notch mechanics at a fair price. What's not to like?

Great customer service, excellent workmanship and fast turnaround. Honest estimates and they treat your vehicle like their own.

Steve is very honest in providing details on what work is required and what is not. He will not recommend unnecessary work as told me by a dealer and one other shop. He saved me a lot of money for my rotor and brake pad repair on my Honda Accord. These guys are very reasonable and know what they are doing. read more