This auto shop has been an immense blessing! Our family mechanic of almost 20 years retired a few…read moreyears ago and we struggled to find true and honest mechanics. As a female, I know how I have been scammed by mechanics. So I found true value in Christian Brothers Automotive-Peoria, Lake Pleasant Pkwy! I found this establishment via word of mouth from all the way in Michigan. Their reputation precedes itself. They are honest, knowledgeable, fair and they provide quality service. Tom, and the entire staff served with a smile. Overall, I would highly recommend this Christian Brother Automotive to anyone. We'll stick with them!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Pleased historical customer, visited your Glendale, AZ location, for the first time, today. Must…read moresay, your biz model works for me. Thoroughness, Honesty, Informational and Accommodating. Experienced customers know car repairs cost, no problem, that's on customer. But employee, Emanuel, made process alot less stressful, with his personable personality. That, plus the comfortable waiting area you guys provide, is key reason why I will continue to refer. Suggestion? My backup repair place, has a popcorn machine, next to the beverages, hint, hint, lol! If you ever expand, into motorcycle repair, I would be your first customer!

So i went into Kerry's because my car was stopping mid flight, i was told by the manager Jason that…read moremy car was stopping mid flight due to oil leaking on my alternator and my battery was no good so all the repairs total he was charging me 1,900 dollars i told him i had warranty on the battery so he charges me 1700 instead ,me not being a mechanic i took there honest quote, i paid the amount and have my mom pick up my car bc i was at work, i get in my car and it still feels off to me i take it for a short 2 mile drive and it shuts off on me mid flight again, i return my vehicle back jason says ill be first priority for my car issues i give them a week no call, no text ,(nothing) i figured, there figuring out what the exact issue and cause is as soon as i call he says you are having a misfire and your spark plugs and coils need to be change all that with labor its going to be 2300 dollars , i wait till friday bc its my only day off, i walk in greet them stay cordial polite i say "something doesnt feel right ,why is it you guys didn't catch this issue before hand " he says "the code wasn't popping up beforehand because your alternator wasn't giving your battery the juice to give the codes" i say "well if i paid you guys for everything to be new how is it when you took it on a test drive after the mechanics couldn't firgure out something still feels off' i felt it right away when i started my car back up and so he says" we checked it again once we added all that and no codes for your spark plugs or coils came up until you brought it back the next day" yet they took a week to tell me ,thats what the issue was," only because i called THEM", so im saying "my car was misdiagnosed " he tells me "no bc we didnt do anything wrong and that was something that needed to be fixed in order to find this solution coming up now" so i tell him "so i was misquoted bc i was told this will get my car going and it didn't so how are we going to move forward with this bc right now i am not a satisfied customer" now he is telling me the price total is 2553 dollars when he intially said it was 2300 over the phone but the only help they can do is go half on parts with me which is still going to cost me 1900 dollars , so i tell him" if i knew my car was going to cost this much i would have never paid to start the first service and just traded it in and get the lil money they would have gave me for it as a down payment on another car" but now he is saying that changing the spark plugs and coils wouldn't exactly fix the issue bc of my coolant thermostat and now he is just throwing all these things that could go wrong and why all these steps are necessary and i get it i have an old car but why was none of these issues communicated before so i tell him" my coolant and all those issues where in my last invoice so why did you not communicate that before with me "he says "well your spark plugs and coils just popped up "and i said so is that going to fix my issue and he says" idk bc your coolant" and now we are just going in circles and getting nowhere but i tell him" i feel i was mis diagnosed misquoted all the above bc there was no communication on your end with the customer" the payer "who keeps your business thriving" so i feel like im taking a major L bc point of the story is he said the first service would fix my issue and it didn't now he saying he doesn't know whats wrong with it and if any of that will fix my issue so it feels like it was wasted money and i literally got nowhere with my car not even 5 miles which is funny that they test drove it for 10 miles lol im keeping my sense of humor just like i laught when he said he had mutiple mechanics and a team checking my car yet none if them caught the issue my car wasnt running well afterwards lol , so i reached out to my credit card company to ask for my money back bc i feel like the work and service did not satisfy me and im out 1700 dollars ,if they have any motto about treating customers fairly then i would hope they give me my money back since i was not told the initial total cost it will be to fix my car ,and they are standing by that they needed to fix those parts in order to find the next issue i can go on and on, but my credit card company is going to reach out for my money and if it that doesn't work im also filing a bbb complaint and a small claims report bc nones of this is sitting right with my not to mention my friend and uncle own there own shops in california and they said 2500 for spark plugs and coil is a ridiculous amount they are scamming and being untrustworthy, im not a mechanic so idk the ball game but i will leave you all who go there with this advice be aware of what they are fixing and and if it will fix your issue bc i was told it would and it didnt and now im left 1700 dollar

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

This is my new go to shop. Nice people and good work. I had a defective part and they called me and…read moretold me. They picked up a good part and replaced it. I was on my way the next day.

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Family owned and it shows. I truly appreciate being able to bounce ideas of concern off their head…read more& bring them "second opinion" questions that most places will never be honest enough to tell you. Easy to call and txt information when your car is in the shop as they do the diagnostic & call you prior to doing the work. Fast service

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.

Great at educating on my vehicles needs and recommendations, I came back for another maintenance…read morerequest and am grateful these guys are here to help. Great service. Coffee and water available while you wait inside. Bless this auto shop business and those hard workers getting the job done.

In March 2923 I had my damaged 2022 Kia Soul towed in for repairs. I was very pleased for the…read morequality service rendered. Lee went above and beyond to repair the car and make it drivable. The value of the repairs was fair; who knew a new car would be so difficult to get parts for. He treated me fairly! And I thanked and thank him! I have been driving my car for nearly 2 years. I know where to come for repairs now.

Tried to get a repair done on the weekend and Brent reached out and was not only able to get my car…read morefixed but explained that I didn't need the more expensive repair I thought I needed. During inspection they found a minor issue and had my car repaired by early Monday morning. Absolutely stellar experience.

Very knowledgeable and very helpful person good trust young me at this shop I trust them not trying…read moreto take advantage of of anybody very good people too I recommend them anytime ...