1. AEC Insurance Services

1. AEC Insurance Services

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Thousand Oaks, CA

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AEC Insurance Services

5.0 (9 reviews)
Open • 7:00 am - 7:00 pm

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Services - AEC Insurance Services

Homeowner or property

Car and truck insurance

Life insurance

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7 years ago

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8 years ago

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12 years ago

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11 years ago

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8 years ago

I've known Chris for twenty years or so. Can't speak more highly about his work ethic and his follow up.

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13 years ago

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11 years ago

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Was involved in an accident in Oct and the at fault driver had Untied Alliance. Its February and…read moreI've still received no Information because the claim agent refuses to respond or call back. I recieved 1 call in October for my statement and 1 in November after I filed a complaint with the California Department of Insurance. Customer service has no access to cases so the only people who you can get on the phone cant do anything. Based off their 1 star review I can see that I wont be able to resolve my claim with any satisfaction. UPDATE After my review I recieved a follow up from my adjuster. I was able to get information on the hold up and the status on my claim, and provide info. three weeks later (now it's been 5 months since my accident) still nothing. BUT I'm updating my stars to 3 due to the customer service reaching out and following up after my review

This is for Alliance and Associates in Jacksonville. Work…read morestarts at 7 am to midnight . Agents should document their sales . This is because the company will most likely take your hard earned money. Can you believe the fuel cost driving 2 hour away to Jacksonville spending gas money and lunches in the hope you will be paid for your sales. There have been many agents getting nothing in return for their work. When you ask for your fair cut of your sales they intimidate you by sending their lawyers to you. The owner of the company is rich and lucks empathy for his agents. We went hungry, my family and I because of the low pay we got contrary to the contract. They promised me residuals after a month but I never got a penny. The owner runs the company with his kids.

AAA Insurance

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Gave me wrong info. Unacceptable. Is not service. No one was rude, but told me only 1 car could get…read morea disability plate. I told the man I read online that each registered car I had could get the plates, he said no! I only wen to this place to avoid the long lines at the DMV. So I ended up going to the DMV anyways, I asked for the disability plates. They handed them to me Right away. For 2 cars. So the man at AAA was dead wrong! So be aware they may give you totally wrong info. The value of the place AAA on Wilbur that wasted my time is zero for this reason. Maybe they're good at something else, like give you travel maps or something else, but it's not cars and registrations and refused to give me the disability plates I had the right to.

AAA Has Been a Complete Disaster - Avoid If You Value Your Home…read more If I could give zero stars, I would. AAA's handling of our home insurance claim has been absolutely appalling. Since filing in March, we have been met with delays, neglect, unqualified vendors, and outright lies. We waited weeks for temporary housing, which I ultimately had to secure myself. The mitigation company AAA sent reflooded our home and then walked off the job without completing the work or taking responsibility. The general contractor AAA assigned submitted a bid so severely under budget that it left out major areas of repair. When we followed AAA's direction to get bids from licensed contractors, we submitted multiple -- all matching in scope and cost -- yet AAA refused to negotiate and continued to refer to their lowball, incomplete vendor estimate. We've been out of our home since April, with six children, including a child with serious health issues who was exposed to mold due to AAA's delays and poor contractor oversight. AAA did not take urgent action until I demanded it. No one from AAA even visited our home until July, after demo was already done -- four months after the claim started. Every vendor AAA has sent has been inadequate, unprofessional, and in some cases paid for work they didn't finish. We are now forced to pay out-of-pocket to restore our home because AAA refuses to provide fair market value or labor costs. Even after we submitted professional estimates with detailed scopes of work, we were backed into a corner -- use their unqualified people or pay for it ourselves. This has been the worst service I've ever experienced from any company, ever. We have no trust in AAA, and we are warning everyone we know: if you have AAA, pray you never have to file a claim.

AEC Insurance Services - homeinsurance - Updated July 2026

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