PLEASE BEWARE. They will try to get you to pay $500 if you don't go forward with their service which is insanity compared to anyone else. Joel very politely states, "we have a $500 service charge." Oh really for 5 min visit who actually does that? Look for help anywhere else, these guys are clowns and scam artists at best. Do NOT WASTE YOUR TIME to be lured into their nonsense. read more

Currently speaking to a lawyer about this business. I purchased a drip system that's under warranty, currently it's damaged and not working and my calls and texts are not being returned. I've been reaching out for months with the hope to fix the drip line. I highly recommend you stay away from Joel and this company. read more

Joel is avoiding me now, I suggest he makes good on his promise. I thought he agreed it was an accounting mistake but now I am not sure. Jay G Santa Monica, CA 90402 read more

-Overcharges for work -Doesn't finish the job agreed upon -Offers rebates that are not real. I've followed up on rebates many times with no response -Didn't provide proper receipt until requested many times over -Joel does not come out to do the work. The people that work for him do a great job! read more

My sprinkler system was not working. The timer box had electrical power but the sprinklers weren't coming on at all. I called Angie (formerly Angie's List) and they gave me names of a few companies to call. Prior to me calling anyone, Aerations Plus called me. I spoke to Joel who stated he would send someone out for a no cost inspection. David came out and checked out the timer unit and also the valves. He manually got the sprinklers to work but said the valves needed replacement and also a few sprinkler heads as well. The cost would be $975. I had two other companies coming out on a no cost inspection so I told Joel I was going to see their bids for the job. Joel stated he was the best reviewed sprinkler company with the highest ratings and the most five star reviews. That wasn't true at all, as I checked out a few other review sites. Joel stated most of the bad reviews were from his competitors. But a gentleman named Nathan responded to those reviews and stated he was the owner and he apologized to those poor reviews saying he recently purchased the company and they were having certain issues at the time. Joel later told me he was the owner and sold half the company to Nathan. It just gets more convoluted as Joel is still there working as an owner. Nathan makes it seem as if Joel is not there anymore. Plus when I was checking the revues I saw on one site that Joel himself using his full name Joel Soper left a five star review on his own company that did not mention his affiliation with his company. Very deceitful! Another company did come out from Angie and determined the timer control box was just set incorrectly and when he reset the timer everything worked properly except for a few bad sprinkler heads. He also noticed I had exposed wiring from the control box to the valves. He gave me a very inexpensive estimate to fix the wiring and replace the bad heads and reset the timer. I said ok and about an hour later with his helper the system was working perfectly. I am giving Aerations Plus a failing grade as my valves never needed to be replaced and for David to not see that the timer unit was not set correctly. I would not recommend this company. read more

Outstanding! Joel was very quick to reply to my inquiry. They were able to do more than I asked at a very fair price. I had them do a quick sprinkler line repair and then they tuned up all of my individual sprinklers. No more over spraying and leaks! Repairs were done the same day as the quote and the lawn is already looking better. Very appreciative I was able to get this project taken care of and happy with the service. Highly recommend! read more

Very fast response time. They replaced and upgraded over forty sprinkler heads in our front and back yard as well as added some new ones. Also repaired some valve wiring our new puppy had chewed up. Eddie was fantastic. He did an incredible job. Looking forward to having a healthier and more water efficient yard. read more

Excellent experience! My husband and I needed lawn aeration. We called Aeration Plus and spoke with Joel: nice guy. He sent his guy Eddie: very pleasant, very professional, arrived at the scheduled time with all his equipment and ready to tackle our lawn. He did fabulous work for a reasonable price. Based on the foregoing, I highly recommend this company. read more

Not one to usually write reviews... but when a company like Aerations Plus comes out and goes above and beyond I feel it's my responsibility to to let others know - especially seeing there are so many crooks and companies more concerned with squeezing their customers for a buck than they are about quality and honest service these days. With that said, we had leaks/issues with our 10yr old sprinkler system and it wasn't working properly.  With a system that old we were expecting the worst... replacing the old system with a new one.  We've had contractors over to look at the system and their quotes/recommendation was always to replace the whole system vs coming up with a solution. After being burned so many times with outside recommendations, we decided to roll the dice and go on Home Advisor....  that's how I found Aerations Plus. After filling out the form we were immediately contacted by Venessa who was great and set up a service call for the next day. That morning I was met by Israel who did a thorough walk through of the property and said he would get back to us within one hour with an estimate.. Right on time -- about an hour later -- we got a call from Joel who was amazing (felt like I knew this guy forever). Super cool guy very honest and straightforward -even worked with us on the price. We agreed on a quote and within a few hours -- the team was back on the property getting to work.  They went through and fixed the leaks, overhauled all the sprinkler heads, fixed two broken pipes which we had no idea were leaking (which was running up our water bill), they installed a new pressure regulator, fixed the drip system etc etc. All in all it was a pleasant surprise to have a company show up and not only do the job for a fair price, but their professionalism and honesty was a welcome change to the clowns we've had to show up here! Can't recommend Aerations Plus enough! EK PS - Joel, call your dad. ;) read more

We had an urgent issue with our sprinkler system and asked Aerations to help. The work got done quickly but for a very high price... that we agreed to with Joel as he promised we'll get an offsetting rebate... months later, after chasing multiple times, no response. Be careful before using that company. read more

Sorry I did not read reviews all the way to the bottom (Pete R.). I had a very similar experience. Joel was very charming and joked that it would cost a million dollars. The original quote was to replace TWO Rainbirds with a brass Huntington (?) system. That was approximately $5K. It was a lot of money but I was desperate to fix the problem. Plus the $200 up-front fee was also a factor. The next day the workers found that there was a crack in the main water line, which would require a day-and-a-half labor. I understand it was a good deal of work, but to offset the cost I said to just replace ONE Rainbird. The final cost was close to $8K. I was interested to see how the bill was calculated but to date I still haven't received an invoice. I liked Joel but I won't use them again. Sorry. read more

Found them on HomeAdvisors and they gave me a reasonable quote to move my sprinkler box from location to side of house because the power line was killed due to corrosion. Could not have asked or better work. They buried the line and capped the old location. read more

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Joel at Aeration plus seems like a good guy over the phone. Says up front that it will be $300.00. My sprinkler's were not coming on when programmed. they worked manually, but not at times I needed them to work. He sent out three workers. The first person said he fixed it. Then, when it was time for them to work, they didn't work. I called Joel, he said they were very busy, but sent out a technician the following week. I was not home. Joel called me and said the technician said everything was fine. Then, when it came time for the sprinkler's to turn on, they didn't work. He sent out a third technician and I watched the technician the entire time, suggesting things for him to trouble shoot, etc... He said everything was fixed, then, again, when it came time for the sprinkler's to turn on. Nothing. I called Joel again and he is not answering. read more

I've used Joel and Aeration Plus three times, and this most recent time is the last. Joel did show up when he said he would, and was available quickly, that's the good part. But he takes advantage of situations and overcharges. And he knows it. Specifically, he informed me that a job would be a 2 hour job, and, since I was a repeat customer he would give me a discount. His guy was here for 15 minutes! He was over and done before I could go inside and get a soda. Joel was easily $200 more for this small fix -- because I did get another bid, after his. Joel "won" because he was fast. The worst part is that I trusted him, because I've used him previously. And he took advantage of that trust. And, yes, he did try to upsell me his Water Wise program and try to add on to the sprinkler system that didn't need it. Finally, in our final communication to settle up the tab, I candidly, nicely, and professionally, told him I felt taken advantage of in a text communication. He didn't even have the decency to acknowledge my frustration, human to human. My advice -- be wary of Joel. He's a charmer. But he's not to be trusted -- and the fact that he didn't even say something like "I'm sorry you're frustrated" is really saying something. read more

My girl made an appointment for our house which has a very large landscape area. We've been working on it for a year and wanted a water drip/sprinkler etc evaluation and adjustment. After having been frustrated with no shows and incompetence by other companies, we were pretty excited to have Joel's company come out. After all he told her he's the best. The appointment was changed a few times as he's very busy. So 6:30 am Thursday, I make a cup of coffee, open up the garage to the system, turn off alarm and wait. 7 am go out to meet the tech no service. 7:15 am go out , 7:30 am I'm scanning the street for a lost driver, 7:45 am I go yet again to look outside....you get the picture. 2.5 hrs I'm a jackass waiting for the invisible man. At 9:30 am, I slam my car door and drive off to a biz appointment (which I confirmed with my cell at 9am and was perfectly on time at 10:00 breakfast meet). No call from Joel, no apology, just a no show. My girl calls at 10 am and Joel forgot. End of story. read more

Aerations Plus - The invisible sprinkler service. - Irrigation Near Me

My husband wrote this. Picture an office manager sending their technician for an estimate on your project. You agree on the time and date to meet at the job site. Before the time to meet that day, the office manager tells you the appointment at 10:00 AM is a "go." But, believe it or not, the time to meet keeps changing, is re-set four times... to 2:00 PM, finally. You call the manager what time their technician is arriving for the 2:00 PM re-set, and she responds the appointment is CANCELLED: no apology, no alibi, and puts the phone down. At that point, felt like throwing up. This incident and personal experience with Aerations Plus was totally unnecessary. It was like baby talk. The company does not mean what it says, does not say what it means. The great American poet Maya Angelou wrote, "I've learned people will forget what you said, people will forget what you did, but people will never forget HOW you made them feel." How true! read more

I had multiple issues with my sprinkler and drip system that needed immediate attention. They were out in a few hours and were able to complete the project in a timely manor. They did a really great job and were very informative and professional. I would most likely hire them for future projects. read more

We had a considerable amount of work done by Aerations Plus and as long as we were buying products and service, the customer service was great. When we had an issue, the customer service failed and we were left with a significant leak in the sprinkler system that we had to get repaired by another company. read more

Aerations Plus has the contract for the townhome community in which I live. Their contact is expiring and are not being rehired. I would have given zero stars but that option is not offered. They were supposed to come once a week to mow and take care of trimming and shrubbery. They kept to no schedule. Sometimes they came - sometimes they did not. Work was shoddy and calling their office did no good whatsoever. I had weeds growing almost two feet tall in my yard which they just kept "overlooking" even when I showed them when they were on the property. They still did not take care of it. We have a monthly maintenance fee we pay for this service, so we still have to pay even when they don't do their job. PLEASE DO NOT HIRE THESE HACKS! THEY PROMISE TO DO THE WORK THEN LEAVE YOU HANGING. read more

Fixed water leaks and issues with coverage. Good work done and reasonably priced considering the quality

They came out to fix a leak. I noticed that I still had a leak. I called and the owner said that he would talk to his technician and call me back. He never called back. I called the owner a second time and he said he would call me back in 15 minutes. I never heard from him again and he blocked my number. I went to better business bureau website and another customer had a very similar experience. read more

They never showed up or re-confirmed the date we agreed on via Phone. Hence I am unable to comment on how they deliver IF they deliver.

Highly recommended going with this company. After having multiple problems with my lawn and going through many gardeners through the years Joel and his team saved the day. The work was all completed fairly Quickly and he even provided after care service which is amazing. I will continue going through aerations plus for any other lawn needs! read more

Rep. did not show interest, the job ( maybe too small) never got back to us with an estimate. Waste of their and my time. read more

My garden has never looked better thanks to Joel and the good people at Aerations Plus. Not to mention my water bill has reduced drastically. 5 stars plus read more

Aerations Plus - Appreciate the service. - Irrigation Near Me

They responded very quickly to our calls. They seemed very knowledgeable super friendly and really determined to fix our problem. The prices were reasonable too read more

I just had Aerations Plus do an overdue update and tweaking of my sprinkler system and I couldn't be more satisfied. The crew worked hard and was very professional. All tasks were completed on time and budget, and cleanup was terrific. read more

I've been using Aerations plus for a few years now. Grass always comes out great after they are done. Joel has always been responsive and tries to get the service done as quickly as possible. Here is a photo from day of aeration and 2 weeks later. Results speak for themselves. Dan and Jen P. read more

Aerations Plus - Right after aeration - Irrigation Near Me

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I called to get a quote for some work to get water conserving nozzles and just some general maintenance on my existing sprinkler system as we just bought the house. The man that came to the house (Vincent maybe?) was super nice and helpful and did a great job showing me the issues and talking about what could be done to make our system better. He said he'd call Joel and Joel would call me back with a quote. I never heard back from them. I received a missed call with their number, with no voicemail. I figured they'd email me a quote or maybe call back later, but that was it. read more

Use caution using this service. I was charged for work that was not completed and upon multiple requests for an explanation/refund, Joel, the owner was unresponsive both via email and by phone. read more

Don't waste your time. This guy is a flake. Didn't show for an appointment, couldn't reach him by phone (mailbox full), wouldn't respond to texts. Makes a big deal about how great he is in the initial call but then shows his true colors. Can't understand how he'd have any positive reviews. read more

I called Joel for a quote on some broken sprinkler heads and leaking pipes. He had someone at my house the next morning to give me a quote, and 2 hours later that day was working on the job. By the end of that day, I had new nozzles, 2 new valves, capped one pipe, and flushed the whole system. After, I was walked through all the work and was able to see everything they did. The entire team was so quick, responsive, professional, and overall easy to work with. I'm definitely using them again. read more

Had a problem with one of my irrigation valve. Once I posted the service request, these guys called me right away to get more detailed info. and they came out the same day. Very professional, explained the problem so easy to understand. Honest people, quote to repair was reasonable and fair, Will only do business with these guys in the future for lawn related issues/projects. read more

Nothing but easy.....this company is fast, efficient, professional and super nice! The whole experience was easy from the first phone call. They are very reliable and easy to contact. Extremely knowledgeable and helped me with all of my needs. Even ones I didn't realize I needed! Highly recommend this company to anyone who wants a very reputable and fair company. I plan on using them for all my future needs. read more

What a shame. We needed to upgrade our irrigation system and hired Aeration Plus for the job. The actual staff who provided the estimate and did the work were fine, the work was performed and we were satisfied. That's when all the BS started. 10 days after the work was completed two zones failed to come on automatically and or manually. I explained to the Aerations owner Joel that it was probably a quick and easy fix and not a warranty issue but I assumed he had appreciated our business and would help us out quickly. Which he promised to do. The first appointment at 7:30 Am came and went without explanation or apology... let's just say Joel kept scheduling us but no one came and this whole process cost us hours of waiting and calling, honestly I don't believe Joel ever intended to help us out. My wife and I grew two million dollar service businesses so we know how important recurring revenue is the key to success. Sometimes that means not making as much (Profit) money on every sale. We recommend you find a better run company for your irrigation needs read more

After buying our home we found tthe garden and lawn were totally neglected. I searched around and was lucky enough to find Aerations Plus LA! The team they sent out was knowledgeable, friendly and super helpful. They didn't try to upset me or anything. They looked at my antique system,d were kind enough to suggest a new drip system. They not only were able to save my garden, but they taught me how to get rebates from LA DWP! After that, they also helped me with landscape lighting! So now our home is green, and looks as great at night as it does during the day!! The low power lifting system looks amazing at night! read more

Very thorough job. On time and priced right. Excellent customer service.

This is the first time I've ever given 5 stars. I never give 5 stars. Not even to myself. And I'm perfect. But these guys are better. The workers are friendly, cooperative, respectful, accommodating, knowledgeable, expert, and nice. And they did a great job; some unexpected things came up along the way (like a pine tree root breaking an old pipe) and they worked around it. Good stuff. read more

Amazing service!! Neat, efficient and great with explaining what we needed! Very excited about the new system.

ok, i was very lax in writing this review since the work was completed in sep 2019. my bad but now i really have the time due to pandemic... first, both consultation and repair work were great. joel and ingrid were prompt and thorough in their assessment and delightful to chat with. no pressure tactics! caesar, who did the actual repair, went beyond call of duty. the busted water pipe (for drip sprinkler) had already created a wet muddy trough on top of the hill, and the repair of one revealed 2 other leaks (oiy vay), which tripled the costs! but joel gave me a reduced rate!!! yay!!! great experience - easy to schedule, pleasant and professional people, and no problems with sprinklers since then! read more