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    Aeromass Glass

    5.0 (191 reviews)
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    3 months ago

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    5 months ago

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    9 months ago

    Trent was easy to work with and got the job done quickly and professionally. Highly recommended for any of your glass needs!

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    7 months ago

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    6 months ago

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    9 months ago

    Trent exceeded expectations in every aspect. Great price as well. [[HIGHLIGHT]]He is very responsive.[[ENDHIGHLIGHT]]

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    7 months ago

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    4 years ago

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    2 years ago

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    2 years ago

    Highly recommended. Replaced double pane window glass. Professional and reasonable. Installation was on time and quick.

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    4 years ago

    Trent is a consummate professional. He's also a nice guy. 2 windows... done well and fast. Thank you!!!

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    6 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    4 years ago

    Highly recommend Trent and Aeromass Glass. Super responsive on our job and did a fast and great job. Super nice guy as well.

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    5 years ago

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    Page 1 of 5

    Ask the Community - Aeromass Glass

    Review Highlights - Aeromass Glass

    We had to repair a broken window in a guest bedroom and had such an awesome experience with Trent at Aeromass Glass!

    Mentioned in 158 reviews

    Read more highlights

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    Shower Doors of Austin

    Shower Doors of Austin

    4.5
    (50 reviews)

    Shower doors of Austin installed a new Cambridge frameless door with matte black hardware and…read moreshower guard glass protectant. I am really happy with how it all looks and turned out! Their sales rep came over very prepared. He came with different types of glasses and explained each option to me. I had a concern about water exiting the door and he came up with a solution that would both seal and keep the bath space looking modern. He was very knowledge about all my concerns and had confident answers to them. The communication with the office was really good. They were very detailed oriented with scheduling and works extremely well with rescheduling. On the day of install, the workers were really respectful and careful. They cleaned up afterwords and communicated well with me. I look forward to using them again and highly recommend!

    Wish I would have done a little more research than choosing this company…read more Service Requested: This has to be one of the worst customer experiences I've ever had. I would never do business with them again. Their installers were awesome, but the office staff and sales team are horrible. I inquired about an order in August 2023. Salesperson called me immediately and came to my home the following day of my inquiry to take measurements and provided a quote. Made the decision to go with them and month later I had to call them to see what the status was of my order (According to their website and from the sale guy, it will take 12 - 13 days from the date of purchase for orders to be filled). After several run arounds, they finally told me that they would be coming out to install the shower door. Came to my home to install the shower door and shower wall, and I noticed that there were several scratches on all the pieces of glass. Therefore, they had to reorder another glass (no one checked the glass prior to coming to my home). Another month went by, and I had to call again to see what the status was of the reorder. No one had a clue. Call the sales guy, and he had no clue as well after he had already come back to my home to request an expedited order due to the damage. Now, two months have gone by, and replacement glass still has not shown up. Once the glass showed up in November 2023, again, there were more scratches on all the pieces of glass. Another month goes by, and I had to call once again to check the status of the reorder and the GM stated that he would take care of the issue but once again, the GM provided false pretense and lack of the customer service. Now it is January 2024, and I finally had to call back once again to check the status of my order, and they finally told me the glass is ready. With a lack of confidence, I went out to the office to where they store the glass to check and make sure that everything was finally fixed. Finally, the glass checked out and finally got the glass installed. After 6 months of inconvenience of not able to use my new shower, they were not willing to provide any compensation after me calling, texting, and reaching out them several times and not concerned about their customers. Value: Great quality of glass, but the manufactures do not check their work. Therefore, you better check before installing. Overall: I would NOT recommend this company until they improve their customer service. Again, this was the worst experience I've ever had.

    Longhorn Glass

    Longhorn Glass

    3.7
    (53 reviews)

    We used Longhorn Glass once again recently, great mobile service to our location for another…read morecommercial vehicle. They always do a great job and make sure everything is right !

    Had some windows made by this company, had a man come out who's name started with a K cussing and…read morethrowing stuff cause he was struggling with some specialty shaped window measurements and things falling. That should of been my first sign to maybe look else where, second was told windows would be made in 10-14 days took an extra week ok a little more understandable, then when dropped off was asked for payment while my partner was taking care of this issue. Third issue is they were rude when dropping off windows saying they knew how to do their job, when we never questioned that just wanted answers so if our customer had questions we could answer them. Well turns out one window wasn't made while we had two windows extra that didn't march any size of window that was ordered. Called they looked for it and then called to have it remade best thing they did it was rushed but since it was rushed the glass was scratched, so the replacement window wasn't trying to be rushed again to possibly show up at the end of the week great but for sure Monday ok. Well it is Tuesday still no window and they haven't gotten it either and now I won't get it until Wednesday when the weather will be starting at 35 degrees. At this point I'm asking about some kind of reimbursement cause this has already delayed the project I have going on for days let alone the week extra to get started. Go in circles with the owner who makes these decisions is out of the office, the women who makes these calls isn't in, I have to take this up with the manufacturer, the owner of the company will have to get back to you on that. Yet no one has gotten back to me about it. I've dealt with a warehouse person possible the manager who doesn't like when you have. Questions about their answer or more the one question because it's nothing they can do, or it's not their fault. Told me the people who talk to about getting a reimbursement would have to be the manufacturer but then changed it to the owner of the company. Told me to call and hung up, did t give a number didn't ask if I needed or had any other questions very poor customer service. I call the office to speak to Terry I'm on hold for 5-10 mins the. Jim gets on the phone says Terry is in meeting he can call me when he gets out that was around 11:30 I had to call back around 2:40 to follow up and they said he left out of the office for personal reasons. So again I'm not having my issues resolved. I haven't gotten questions answered in the best of light and seems when you have more then one question more then just one staff member doesn't like it. I will not be working with them again and hope others will chose a company that values everyone's times. Oh and if we didn't pay in full when they requested they would repo our windows even though they made errors. Great job Longhorns!

    Alpha Glass and Mirrors

    Alpha Glass and Mirrors

    4.5
    (11 reviews)

    I had a fantastic experience with Alpha Glass and Mirrors. Cristian was incredibly easy to work…read morewith from the start--responsive, professional, and straightforward. He provided a very fair quote and clearly walked me through all the available options without any pressure or upselling, which I really appreciated. On installation day, he showed up right on time and got to work immediately. The installation of my gym mirror was done quickly, efficiently, and with great attention to detail. The final result looks excellent and completely elevates my space. Cristian made the entire process smooth and stress-free. I've saved his number and won't hesitate to call him again for any future glass or mirror needs. Highly recommend him to anyone looking for reliable, high-quality work.

    I contacted Cristian to request an estimate along with two other glass companies. My daughter and…read moreher husband used Alpha Glass & Mirror company and they couldn't say enough about the exceptional experience they had working with Cristian and the beautiful shower doors they received. Cristian spoke with confidence about his workmanship, quality of his work and the quality of the glass material. I thought glass was glass but Cristian explained the options for my shower glass and shared the link to his website. During my review process, I had four categories (price, company reputation, warranties, and turn around time to complete) I used to select the company I was going to use. After speaking to Cristian, I added a fifth, glass quality and options. Alpha Glass & Mirrors exceeded my expectations and was selected to do my shower. His price was in the middle of the other companies but his professional, responsiveness, and presentation made a big difference. In the end, I am so grateful for selecting Alpha Glass & Mirror company due to the quality of his work, the mirror quality, how he treated my home, and so many other attributes that made my experience exceptional. Cristian took such pride in his work and paid attention to every detail. I love the towel hook and the clean lines. Beautiful, absolutely beautiful. I would highly recommend using Alpha Glass & Mirror for your projects and I'm confident you will also be pleased. I attached photos before and after. Thank you Cristian for exceeding my difficult expectations.

    Affordable Screens & Glass

    Affordable Screens & Glass

    4.3
    (32 reviews)

    I had pretty much all my window panes replaced using Affordable Screens and Glass. I have a…read more5000sqft house so I spent several thousands of dollars with them. My main point of contact was Cassie who I found to be friendly and easy to talk to. Even the guys that did the actual installs were freidnly, easy to work with and flexible with times. I had no problems in terms of customer service. However, after about a year some of the panes started fogging up, Cassie had them replaced for free under warranty. Then several more and once again they were replaced for free under warranty. As of now (2.5 years later) I have some 14 panes that are completely fogged up, unfortunately it looks like Affordable Screens and Glass has gone out of business. What sucks is I replaced a lot of panes because they were showing the initial signs of leaking (these are 20 year old panes), what I have now is significantly worse looking and did not even last 3 years.

    Affordable screens & Glass did phenomenal work for us on a couple occasions. First off, they were…read morethe only glass company I could find to fix our glazing bead that was damaged from the hail a few years back. They gave use a great price and did a top notch job on it. We contacted them again to replace our master shower enclosure as the hard water of Austin hadn't treated it kindly over the years. They did a beautiful job at matching the existing style and hardware of the rest of the bathroom. Great work and great price! Highly recommend.

    Door Services of Texas

    Door Services of Texas

    4.2
    (21 reviews)

    BLUF: they quoted me to remove my existing entrance door and install a new one. sent me a quote for…read morematerials and labor which i accepted (i have all records of communication). After i paid for the materials, it was a struggle to get them to show up and they never finished the job. timeline: paid on December 1st and was told installation would be done by December 19. They said they would prep the door (paint, etc.) and have it ready for the 19th. The week of the installation i never received an update. when i called i was told that they could not be here because of weather. Next, they said they would come on January 2 to do the job. They showed up only to tear up my entrance and leave it unfinished (See pictures). They took multiple measurements of everything they could find but not made any real progress. They left and took the door and materials (that i already paid for) to paint them (didnt do it the first time) and said they would come back the following Friday (1/9/26) to finish the job. when next friday came, they never showed up, i received no communication from them. After calling multiple times for several days with no response, i was able to connect with them by calling from a different number (they thought was a new job). I was finally able to get Rene to at least return my door and materials that i paid for (which they overcharged me for). They finally showed up a few days later to deliver my materials, but the job was never finished as originally contracted. This is not the first time this happens. Please see this complaint in the BBB by some one else. (https://www.bbb.org/us/tx/canyon-lake/profile/doors/door-services-of-texas-0825-1000237233/complaints). Be careful with this company.

    Requested Install of Bi-folding door purchased through Wayfair. Quoted flat rate and it was the…read more2nd lowest but much less than 3 other quotes. These guys are professionals and did a great job. I'm very satisfied, well worth every penny.

    Aeromass Glass - windowsinstallation - Updated July 2026

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