Easy-ish! Wasn't too bad or too great. It was ok. Immigration/ custom/passport line is chaos. Long wait. Not that great. It's clean, have a lot of pretty roosters/goodies to buy!! But that was it. In and out. Long wait! read more

Fairly easy to navigate- not one of the most beautiful or memorable airports I've ever seen but I have to admit I was in zombie mode when we first arrived. Access to the city is both simple and cheap via the mentor. I believe it was around three Euro. -----return flight thoughts: -the lines/organization was borderline atrocious but that seems fairly common in Mediterranean European airports -the food court was incredible (think gourmet bakeries, rotisserie chickens, fresh melon juice, plush and beautiful seating, etc.) read more

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As a Portuguese person living in the US, I was so excited about this layover. OMG, it was terrible. The international terminal for TAP had MINIMAL food offerings. Everything was carb heavy. If I had known this, I would have grabbed food in the central food/shops area where I bought some Portuguese trinkets for my family. Be prepared! Bring snacks! Also, the wine in the small cheese shop in the international terminal was the most affordable alcohol. So I had some illicit snacks. read more

It's chaotic, busy and somewhat disorganized. The sign posts are misleading and somewhat confusing. There seems to be some construction going on during the busiest time of year making it a bit more chaotic than normal. It's spread over two terminals and it's just always busy. Check in counters are spread all over the place and I ended up at the wrong counters twice :-) there are cafes and bars spread throughout the place and some areas have none :-) I use it because I have to. Not my favourite airport to fly in and out of. read more

Aeroporto de Lisboa - Airports Near Me - Lisbon, 11

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Besides customs taking a while, I must say the airport was fairly easy to navigate. It was clean, lots of signage, and employees who were helpful. Both my family and I were happy with the brief experience at the airport and have no complaints. read more

Aeroporto de Lisboa - Line moving but there's a wait - Airports Near Me - Lisbon, 11

Probably one of the worst airports we have been to. Their own website isn't updated so if you are checking to see which gate your flight is departing from, forget about it. Their own website said that transvania was at gate one but in fact, it was at gate two. We checked ahead of time and got the wrong gate number. We had to take a bus to get to gate two. What a waste of time. A lot of people were also misinformed. I recommend that you check via phone beforehand in case you are running late and you arrive at the wrong gate. Then we got to our gate and there was a super long line. The person working there said we would get priority bc we were traveling w our baby but then came back and said that we couldn't bc other customers were complaining too much. One of the redeeming factors of this airport was that it had a special security line for disabled, pregnant and parents w children. That was nice that we didn't have to wait too long through security. Once we arrived at our gate, there was a super line to go to the women's restroom since there were so few facilities available. Then they boarded us only for us to wait in this long line for 15 min bc the passengers from the previous flight hadn't de boarded and they hadn't cleaned the plane. Why would they have hundreds of people stand around when they could have waited comfortably in the airport. It was so inefficient to have us all stand around. Weird. All in all, have low expectations when flying out from here. Flying in is easy. The taxis are affordable and they have a special taxi line. read more

The Lisbon airport is a pretty good one if you have to spend some time in transit. I had a few hours layover and decided to stay in the airport. Terminal One has a huge food court, with a mixture of fast food, cafes/restaurants, and healthy food options. Lots of shopping and duty free stores like Hublot, Tumi, Desigual, Victoria's secret etc etc. There are huge charging station tables in The food court area but most of the charging outlets did not work. Busy airport, but you will definitely not be bored here. To note: the metro from airport can take you into town in a short period of time if you have a super long layover. read more

The Lisbon airport is the main airport of Lisbon, which we have been through a couple of times on our trips to Europe in the recent years. Compared to most European airports this is a relatively smaller one and on most occasions we have had to wait for a few minutes to clear immigration compared to Zurich or Frankfurt where we usually breeze through. Miami has a direct flight to Lisbon via TAP Portugal which is the shortest flight to Europe usually lasting 7 hours or so. Once inside the terminal the airport doesn't really have anything which distinguishes it from other airports. You have the usual dining areas along with different shops and lounge areas. We have used the ANA lounge a couple of times which is located on the 2nd floor of the departure area. The airport is a 15 minute Uber drive from the city center so it is convenient to use. Hopefully they improve the immigration mess with more employees on our next visit to Lisbon. read more

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This airport is small, easy to navigate with signs everywhere. The gate changed twice after my original flight landed. Be sure you check the boards for where your gate is or have your wifi turned on your cell phone for updates. They have their airport set up so you travel through a maze of stores after security which is clever for their commerce, a bit annoying and confusing at first for departing flights. read more

The layout of this airport is labyrinthine and confusing. The signage outside for ticketing is all over the place and often has you walking in circles. Once you're inside, it's better, but not great. The big food court is nice, but for international flights this is pre-screening, so don't dawdle too long or you might get stuck in the security lines. Overall, I've been to worse, but there are improvements that could be made. read more

This airport has 2 floors and it's really easy to find where you need to go - to the point where you second guess yourself. It can't be that simple? Well, it is. You have to look at the monitors to find which ticketing area is for your airline - it changes all the time. It's not like in any other airports where American Airlines, Delta, United, etc has their own ticketing area. You won't know until 2 hours before your flight. I'm used to checking in 3 hours before an international flight so I was standing for an hour but the airport staff was nice and kept me entertained. The arrival/ departure process were both easy. The airport is clean and modern. Each gate has tiled walls of different colors. Lots of shops to get souvenirs/ duty free items. There's a futbol store too with of course, Cristiano Ronaldo jerseys. There's also an area dedicated to fado. I did my last-minute shopping here for some port wine, chocolate filled with port wine, fado CD's, shirts, bags and magnets. read more

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I have been to Lisbon Airport before for flight transfers out of this airport. It has always been convenient. Staying in Lisbon for a few days we experienced bag claim area of this airport as well now. I like the fact they tell you approximately what time you baggage is coming right above the area for your flight. The airport food options are pretty standard. There are some nice lounges in the airport and pretty relaxing. Overall this is a good airport for flight transfers or even landing for staying in Lisbon. Side note for travelers/tourists in Lisbon: You can also buy the tourist card from the airport. That is situated near the arrivals tourism booth. The Lisbon card gives you access to tourist spots as well as transportation. You can buy 24,48 or 72 hour card. read more

Ok, all's I gotta say about this airport is that you cannot run late if you're catching an AA flight! My friend and I had about a half hour to board our plane to come back home after a long 24 day vacay all over Europe and yes we were running a bit behind schedule. What made it worse was that we couldn't find the AA tkt. window to check in! You know how in MIA AA has a whole terminal?!? Well, in Lisboa/Lisbon, AA is a tiny little airline with only two tkt windows. So to our dismay, we couldn't locate it. We asked several people and they kept giving us different directions to go into. Please, trust me on this, give your self enough time. American Airlines is not a big deal there as it is here. LOL. We finally, stumbled onto one of the windows where a very laxed attendant was patiently asking for our papers and flight info. Meanwhile, we're about to miss our flight but he had to make sure to tell someone next to him how he was supposed to go on break and kinda started an argument. I'm just looking at him like dude I need to get on this plane, but I also don't want to piss him off, cause you know I'll end up losing there by missing my flight. So what did I do, I compliment his hair and ask him if he thought we had enough time to check in and then he continued to help us. OMG! It was a close call but we made it! Thank God!!! The airport itself I found a bit confusing and not enough signs, but I was looking for something specific AA! Again, give yourself plenty of time! read more

We flew out of this airport twice for our TAP flights to and from Nice / New York. We were in Terminal 1. It's clean and easy to navigate through. T1 has lots of food spots and shops to kill some time between your flights. Not too many long lines, though there's a lot of waiting for your flight. Sometimes you have to take a bus to your plane. Free WiFi and other convenient services are great. People usually speak English in case you don't speak Portuguese. read more

Since we were flying from Valencia to Lisboa, arriving was really fast and simple. We even got to our luggage carriage bent even before my luggage arrive. There is also Aerobus that offers fast and decent connection to downtown area. However, if you are departing and leaving EU from this airport, everything can be a nightmare. Seriously, when the signs said it would take you a long long time and your gate is really really far for International departure, they are not joking. Give yourself plenty of time, if you want to keep your sanity! I wish the lounges are more spread out. At least they should have at least one or 2 in the International gate. read more

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Overall not bad for an international airport. It is modern with decent shopping options for killing time when leaving the country. Be warned that once you check in (outbound) and they finally tell you a gate get to the exit immigration line asap because it can be very slow. We had plenty of time but on this Saturday morning they only had three workers scanning passports and there were many panicked travelers who were about to miss their flights. They do employee people to keep the line moving which other airports should do. When we arrived two week earlier the inbound immigration line was reasonably long but moved quickly - when leaving Lisbon we noticed that this same area was absolutely jammed with incoming passengers and I am guessing it involved at least an hour or more wait to clear it. Also we had pre-arranged transfer from the airport to our AirBnb (and back) through our host and this turned out to be a great time savings because the taxi line was huge. In addition, the following week the taxis were on strike for multiple days protesting Uber. Not sure if Uber is going to survive in Portugal... read more

I have 1 word for this airport and it is wow! We were here on a 2-hr layover from marseille to Madrid and we didn't mind the "downtime" at all. Normally we hate long layovers because airports are notorious for being impersonal, boring and offers nothing decent to eat. Apparently, Not the Lisbon airport because in the words of my girlfriend, "this place is like a mall in West LA." Meaning mid to high end merchandise and fancy dining options...in an airport. She said not even Heathrow or JFK has the concentration of tax free brand name shopping per square feet. Lol Needless to say, she dragged me around the airport and before we knew it it was time to board. read more

Although TAP airline has the worse customer service ever, I really liked this airport. It's filled with restaurants, and clothing stores! They also have a lounge area available where you pay 40 euros and it offers lounge chairs, an all you can eat buffet, and an open bar for the day. Super convenient if you have a long layover and are looking for somewhere to relax. TSA is super strict. They only allow one ziplog bag full of liquids which I think is stupid. They're really rude in tsa. Which is why I had to take away a star. read more

Delta Airlines. I arrived to the airport 3 hours prior to my flight as I needed to go to Global Blue to request a tax refund. There was an extremely long line with only two agents checking in. By the time I arrived to an agent my flight was boardning, leaving me absolutely NO time to go and submit for my tax refund for which I was eligible. In fact. I was given fast pass access as I would need to literally run to my gate in an effort to not miss my flight. Poor planning by Delta led to unnecessary panic/anxiety for me as well as cost me my opportunity to submit for my (significant) tax refund. Fly anyone else, but not Delta or arrive 5-6 hours sooner because they can't plan accordingly. read more

If I were only to write good things about the arrival experience here then this review would be blank. We only had hand luggage but having left the plane it still took us over 45 minutes just to get out of the airport itself. The arrival experience was a nightmare. We had to walk for 10 or 15 minutes just to reach the laughable passport check area. If this is the country's way of saying welcome then they are effectively saying feck you. The passport check-in queue was unacceptably long and it was very slow moving with one bone idle officer allegedly on duty. Slo mo service. Had he moved any slower he would have been in a coma. Another two officers were talking to each other oblivious to a long queue that barely moved. While I hadn't the language when I got through the line I went over to the two conversing with each other and pointed at the ridiculous queue and my watch. They stared at me momentarily and in silence then went into booths to do the job I imagine that they are being paid for. The decor of this ugly concrete place was thousands of mini tiles on walls with a sickly green colour that reminded me of 1970's public toilets so in this case it's basically a giant latrine. Departure was better, but it's still a 20 minute plus walk to departure gate and you are forced through the shopping area. Here you get the lights and music with the usual glitzy overpriced, rip - off shops with staff who want to push their price fixed wares at you as you go by. These places amply demonstrate that duty free does not mean profit free. A coffee and custard tart (this tart is hugely popular in Portugal) are 300% dearer here than downtown Lisbon. A 330 ml diet Pepsi comes in at €2.70 - I can buy this at home for 25 cents. The passport check - in at departure was empty with only one of two officers checking departure and it was so fast I thought I should leave Portugal more often, but as we passed we could see the ridiculous queue through glass at the arrivals side in the giant lime green latrine. Seems no one had the wit to move an idle officer resting in departures to help the two officers moving in slo mo at arrivals. It's as well that breathing is automatic. Think we'll go to Malaga next time. read more

Be aware, no tax return! BS system where machines are not working and noone in the office. All you got - number you can call, so someone will tell you that there is nothing they can do for you. I witnessed how ppl were coming and trying use machines or talk to someone and they all left with nothing. Shame read more

Wait in line two hours with no verbal announcements in ANY language. Navigate the maze of customs and simply wait in line for a stamp. Nothing organized. Nothing seamless. Nothing quick. Good luck lol read more

This place will make you feel like you are at a mall instead of an airport. At least around the food court and stores area, very clean and modern. It's not overwhelming big more like just the right size, nice people working there too. You have to eat at the Pastelería Versailles, amazing pastries and a delicious vegetarian wrap and you can't go wrong with freshly squeezed orange juice. You could also get a cup of coffee at Hediard. Some of the bathrooms in this airport are not in the best shape, at least not the ones closer to the gates, so try using the ones near the food court instead. read more

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Lisboa airport has a great selection of food with French bakeries Hediard and Paul, Portuguese foods/drinks/pasteis de nata, a large duty-free area and even some American food if you really want it (KFC/McDonalds/Pizza Hut). If you are going through with a Euro passport, I'd say this is a great airport (since the process is faster). However, if you're going in with any other passport, it can be a mess getting through customs. I was here on two occasions as a layover and both times, there were long lines with less than efficient waiting times. When I was there the first time, I had asked the customs if I would be able to make my connecting flight to which she sighed and said, "sorry our customs is terrible so we will have to move you to the next flight out." The line itself took close to an hour to get through as there were literally hundreds of people in line. Unfortunately, over the course of staying in line they called other flights over the intercom for others to find out that they too would miss their flight and would have to take the next one out. Staff is great, friendly and helpful, but just wish the airport would staff more people to help move the lines out more efficiently and get people to their gates on time. read more

Flew from Sevilla to Lisbon, worked out nicely. Then after staying in Lisbon for a couple days, we flew out of Lisbon to London and back to USA. The staff was helpful in directing us to the family security lane which was shorter and kid friendly. read more

It is as if the airport vision statement is to cause as much confusion and discomfort as possible. Passport checks? Let's put that right after the sprawling food court where people will think they are done with checks and only need to walk to their gates after. Let's also make sure that passport line is as long as humanly possible. Gate seating? Let's have gestapo checking boarding passes and reserve the seats for people who are in boarding zones 1 and 2 only. Taxi's and Ubers can't drop you off in front. They have to PARK. That adds 15 minutes to the process. Signage is nowhere. There are several different check in places, none near each other. You can wander aimlessly trying to find your particular check in. The security was mercifully uncrowded but there was an airport employee randomly changing the lengths of the lines snd directing people to long lines while others were empty. I think they must have purchased retractable belts and posts for crowd control in bulk, because they are literally everywhere. The worst is the passport control line. Why on EARTH do they have it after a food court? You literally think you are done and then you turn the corner to discover you still have to climb Mt. Everest. I could add that the airport has about 400% more staff than they need, none of whom are helpful. read more

Aeroporto de Lisboa - Airports Near Me - Lisbon, 11

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This is a very big airport with a long walk from the international terminal to passport control and baggage claim. Passport control was very quick and easy and got my bag right away. I like the fact you can get a luggage cart for free. Check in for my next flight was very quick and the agents were very helpful. Security was a breeze and didn't have to take my shoes off. Terminal 1 has a great variety of stores and food establishments. Duty free abounds and my favorite place was the Tap Airlines Lounge (costs only $30) and well worth the price for a layover. read more

Easy airport to get around and find your way. Beware of the alcohol restriction to bring back to the USA. A lot of traffic coming in and out the airport though. read more

Aeroporto de Lisboa - Airports Near Me - Lisbon, 11

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Madness. Come with time, was just here in July 2022. Purchased any goods and plan on getting that 12.5-14% back. COME WITH MORE TIME. These mfs got the kiosk with the power out cords missing & pretending its "broken" gtfo bro. Worst airport I've ever encountered & I've traveled.. read more

Getting through security when we arrived from the US took MUCH longer than I thought it would. This was my first visit to a foreign country, but I still feel it was long. Thankfully when we were heading back to the US getting checked in and through security was a much quicker process. I also liked that you HAD to go through a very nice shopping area to get to the gates. I know its probably a little irritating for those who are local and use the airport a lot, but as a traveler it was nice to have some options before leaving the country. read more

Worst international airport I've experienced in my life. Poor, outdated and sad. Customs officials surly and unfriendly. Worst thing there is an company GroundForce. They handle all baggage for all airlines. The laziest, most unhelpful people I've had the displeasure of dealing with. They NEVER answer their phone help line. Tried over 50 times in 24 hours!!!! Baggage lost and no one to help or even remotely interested in helping. Portugal is a wonderful country with friendly and helpful people outside the airport but I'll never come back because the experience requires going through that hellish airport and dealing with unprofessional customs, airport and vendors there. NOT the way to promote tourism! read more

If I could give this airport a negative star I would. HORRIBLE customer service and they have something called Groundforce which is this handler for multiple airlines and they deal with lost baggage at baggage claim... TRASH. I have been waiting for 2 days to get my luggage and they haven't done a thing. I received a call from United Airlines/Groundforce and then told me that they have no update for my luggage. Once I blew United Airlines up via email and copied the company, someone finally got back to me. I'm still waiting for my bags and this airport is a nightmare. Portugal is beautiful but please, I will travel everywhere else but here. WORST SERVICE EVER. We stood in lines for hours just for them to lie and tell us they have no idea where our bags were. Do not fly here!!!!!!!! read more

Mostly the airport was pretty easy. It isn't too far from the city center so that's good. When I arrived customs was quick and then the taxi line was long but moved efficiently for the most part. The airport worker at the front of the line seemed to be there mostly to collect carts. The taxi drivers were policing each other's behavior mostly by yelling...when necessary. Arriving to leave again, I dropped my bag with my airline then go through normal security protocols (shoes & jacket off, liquids out of your bag, laptops/tablets/even my kindle separate), THEN got through customs. Whew. I'm glad I alotted 3 hours though since others were running and panicking. Once I was through all the security THEN I get completely lost because you have to walk through the shopping mall that is the duty free section. So many electronics, so much candy and perfume and makeup, yipes! Turns out there were no signs for my gate as you walked out of the mall and that it was a hard u-turn to get there. OK fine. I found my gate. Then the vending machine ate my last Euro. I guess it was the universe's way of saying "no more chocolate for you." For some reason my flight to Miami was selected for a 2nd search by the local police so we all lined back up and were randomly selected (not me) for a bag search. read more

I've found the twin airport for Luton! Terminal 2 is a mix between an overcrowded gate of hell and a transport hub which is far too small for the numbers of travellers who are forced to use it. The staff try hard, but you know how bad things are by the way they treat everyone at the security check. The bottom line is this terminal is too small for the numbers of people who are forced to use it. read more

Simply put - not a well laid out airport. Difficult to navigate. Food options are good. If traveling from the US - note there are a couple of lines you will need to wait in to get to your flight. read more

Well, at least it is clean and climatized so that you are neither too warm nor too cold. Also, the bathrooms are plentiful and well stocked. Beyond that, not the place to spend a long layover. Not much in the way of shops and dining to choose from-very limited. I asked an attendant about my flight and she got very snippy about it, indicating it was such a long way away that, of course, it would not be listed on the boards yet. As if! Then she gave me the side-eye for my carry-on, a carry-on I had flown to Europe with on another airline, American!-thank God-no problem, but here it was. I proceeded to settle in when security shows up and moves us to another side of the airport. I find a quiet area, set up my laptop, and again security shows up to move us again! I inquired if I could leave the airport and return later to which I was told yes, but I would have to go through customs--long, stuffy, and hot, and security--they made me take off my bracelets, something that never happens at other airports/airlines, and indicated I would have to go through the whole process all over again, which I understand, given security, but the length and inefficiency made me think twice. I flew this way because I heard TAP was a reasonably priced and excellent airline, which turned out to be true, so if you decide like me and have a layover in Lisbon Airport, mentally prepare yourself for the experience! Wait! I just got moved by security again after having gone the area a guard sent me to originally, Is it my fuchsia Patagonia backpack? My pink corduroy western jacket? Or has Ashton Kutcher resurrected Punked and I did not know about it? read more

Arrivals are super efficient as the airport is small. However departures are a real pain as the staff is horribly rude (primarily Air France/Joon). Good shopping if you get here during their open hours. The international terminal 2 has a Starbucks and a nice coffee shop before you get to your gate. We arrived too early to check out the priority pass lounges, but there was a lot of billboard messaging show you how to get where you needed. read more

Absolutely AWFUL!!!!!! If you can avoid this airport DO IT!!!! Had a connecting flight from Barcelona to London that stopped here & what they DON'T TELL YOU is you have to go through the ENORMOUS CUSTOMS LINES before you can get to your connecting gate. Then, once you are through and you get to the gate, thinking you're about to board your plane, they put you on an over capacity bus and drive you another 15 minutes from the airport, to a freeway, to the tarmac & then LEAVE YOU ON THE BUS with 200 people and keep the doors closed for no exaggeration 20 F*CKING MINUTES!!!!! * No room to bend your knees * Surrounded cheek to infected cheek * AND caused us to miss our connecting flight from London to Los Angeles. I'll do ANYTHING to avoid coming here again. Thought Portugal might be a great place to visit one day, but the airport conditions are so 3rd world that I'll never bring my tourism money here after experiencing this airport. Nothing could be worth enduring this. read more

Very long lines to pass the passport control! You most will likely miss a connecting flight. Choose another point of entry in EU.

I think it's exactly what you would expect from an airport. There is plenty of seating options, a lot of higher end stores( which never made sense to me, like honestly how many people are buying a new Louis Vuitton bag in the airport?) and a sky club. I believe there was only one sky club. The sky club was decent. There were finger food options and drinks. I will say, they probably had one of the easiest customs to get through than any other country I've ever been and for that.... I thank you Portugal! Ha! It was clean, and big... period. I'm really not sure what type of 5 star treatment people expect from a place where millions pass through daily to get to and from, but it serves its purpose. (yes, I am exaggerating, but you get it!) Travel guys... enjoy! read more