Aeroporto de Lisboa Photos
Recommended Reviews - Aeroporto de Lisboa
Start your review...
Reviews With Photos

All good at the airport till passport controls. Lisbon's Humberto Delgado Airport is a busy international hub with two terminals, 1 for TAP Air Portugal and other major carriers. It has one notorious problem and that is the processing time for passport controls into and out of the EU Schengen zone. Travellers without young kids should use the e-passport gates to process & enter into the country so that you can exit out the same way. Otherwise you can be stuck in line just because of insufficient staffing and potentially miss your flight! Keep this delay in mind even if you're transferring to domestic flight after arriving internationally. If you're just entering the airport, plan also for the lengthy queue for security especially during the morning peak. For some reason, security tells you to extract all liquids into one small bag although we saw later that many passengers didn't bother. Furthermore, our luggage scan didn't save properly in their system and we had to wait in line for a rescan. The airport itself is quite spacious with plenty of amenities including a large food court that features many local restaurants and fast food options, as well as souvenir, sports and clothing shops. Within the EU Schengen area, there is also a busy central seating area with escalators that lead up to several premium lounges along with a row of hidden recliner seats away from the bustle. The plastic seating at the gates show signs of stain from many passengers sleeping across these seats with their shoes on. While there are gates directly to some planes, all of our flights required taking a bus sometimes with a long wait to get to our planes, adding to the wait-time. One positive while you're waiting at the airport is their wifi which streams quite fast. The airport is conveniently serviced by the Lisbon Metro red line about 40 minutes from city centre. Ask Me Lisboa kiosk is located at the entrance where you can pickup the Lisboa Card to cover transit and sightseeing up to 3 days. Skip it or hit it? Lisbon Airport can be pleasant if you get there 3-4 hours ahead of time to make it through security and passport controls.

Experiencing Lisbon as a primarily English speaker is one of the best non-primary English speaking countries I have visited. The people are warm, welcoming, and go out of their way to speak English when they recognize a visitor is struggling. Cascais, Sintra, Belem, or Lisbon itself all delivered this experience during my stay. All of that went out the window when I arrived at the airport to depart. Limited or non-existent signage (even in Portuguese) remotely attempting to inform travelers what direction to walk created chokepoints at every stage. The staff working the airport seemed like a totally different Portuguese citizen than all of the amazing people I interacted with in the cities, restaurants, hotels, and excursions. They gave the impression that they had no interest in helping direct the flow of traffic to make things easier on the travelers, or themselves for that matter. That combined with the poor operational engineering made each required step difficult to navigate, right up to the point of locating the physical departure gate. Part of me understands why their demeanor appeared to be miserable. Proper setup and staging with clearly labeled signage completely removes the need to speak with a human at the majority of major European cities and hubs. As a career operator, a small investment in signage would change the entire experience. That would likely improve the staffs outlook on spending day after day speaking to lines of travelers all asking the same question in a row. In closing, I STRONGLY RECOMMEND you add Lisbon to your list of cities to visit as an English speaker. Especially if you love the ocean, outdoors, history, and topped tier cuisines from all over Europe, North Africa, and Asia. Just prepare yourself to have your overall experience take a dive upon arrival to the airport.

This is the kind of review that will save you from a total meltdown that will ruin your experience in Portugal. First off this airport is notorious for its dated infrastructure, confusing signage, totally illogical layout and mostly unhelpful staff (outside of the airline ground staff). This is well known if you simply look it up anywhere on the internet. The one thing that is really what causes mass chaos on a daily basis is the demented way the terminal is set up where passport control is located AFTER the security/duty free/shopping area in the terminal. When you depart from the main terminal (1) you will check in and show your passport to ground staff and go through a screening where they scan your boarding pass you will pass security. After that you will walk through a long and winding duty free section that opens in to the area where stores and restaurants and lounges are. What many people don't realize is that after all this there is a gigantic line where you have to do the actual passport control process to get to your actual gate. So here's the issue, the line is often overwhelming and can be as long as 1-4 hours long. My personal experience at 10am was a 1.5 hour wait. We barely made it to our gate in time. But many people don't realize this and show up with like 15-30 minutes to go and end up cutting the line, pushing people around and even get into open fights with people. (During our time the police actually arrived to break up one fight). It is absolutely lawless and there is almost nothing being done by the staff to corral anything. There are stories about this that circulate on the internet and it is due to obviously this being an aging airport in the middle of the city with no meaningful way to expand. While there's talk about the new airport being developed, the timeline is still years away so unless they do something drastic to renovate internally (which seems unlikely given the limited space) or to get more of those automated machines working, I don't see this changing anytime soon. Also even though the lines are delineated by EU and all passports all of the lines were pretty long but the all passports line was definitely overwhelming. Point being, you'd better budget a crap ton of time, because you have no idea how long it's going to really take to get to your gate

Very subpar experience here. First, there's no actual gate at least not for TAP. You arrive and deplane via a staircase right onto the runway like you would at a small private airport. Then you board a shuttle bus to arrive at passport control. INSANELY long lines, we are talking hours. There are no bathrooms in sight. So you just got off a 6+ hour flight and now need to wait in line for hours with no bathrooms. If I ever come back to Portugal I'd probably fly into Spain and take the train here because this is ridiculous. I had seen horror stories online and be assured they are true! In Spain we literally walked up to passport control with no line! Additionally, it was impossible to get an uber. I waited over 25 minutes and could not connect with a driver. I got frustrated so just started walking out of the airport. I walked about 20 minutes and then called an Uber to my accommodations. After the walk the Uber was only 4 euros compared to the 15 quoted at the airport. The only positive thing I will say is that this airport has some really nice shops for buying souvenirs and duty free items. They have a nice Longchamp store and beautiful offerings of wine and cheese.

AEROPORTO DE LISBOA - Hubby's birthday trip last month was a blast but this airport was quite the experience . We landed on a Thursday afternoon from calm and organized Frankfurt and when we got here it was hot , over crowded and felt like there was no air conditioning in the building ! We got our duty free goods and trying to find our bolt car was like being in a zoo because there were sooo many people just congregated in the area with no demarcations. Bad signal too. Leaving were on a 5am flight and we got to the airport super early and there were all these closed counters and people sleeping through out the terminal. By the time they opened the security line it was literally a herd of travelers ! Not many options for food and it was quite an adventure arriving and leaving Portugal!!! Just be Ready!!!
7 years ago
Where is the zero star when it's necessary?! The equivalence to the TSA here is horrible. Threw your belongings around as if they are trash. I have a full reusable bottle of water, the TSA won't allow me to dump them but to consume. So I returned a favor, standing there and drank all.. SLOWLY. Well, at least now I'm hydrated. This happened in the terminal 2. Guess, for budget travelers, this is the budget treatments you will receive. read more
One customs worker working the international passports on the weekend!? We spent nearly an hour waiting in line to get our passports stamped at this airport while multiple people had to run to their gates because the lack of workers. Both times I went to this airport I almost missed my flight. They also seem to board flights 45 minutes in advance so make sure you are at the gate ahead of your boarding time. They will not wait for you. Other than that, they had a nice selection of restaurants and shops while you waited- if you had time. Long story short. Come early if you are not a resident. read more
9 years ago
Sardines aren´t drink! Their counter-argument that they are forbidden because the contents of a tin is over 120 ml is an idiotic excuse and it doesn´t matter how many times the magical sentence: "That's a rule!" is repeated!!! I hate Lisbon airport - people who drink fish are weird! And their toilets are dirty! And their wi-fi doesn´t work! And their beer is overpriced - five euros for half a litre is a rip-off!!! It´s even worse than in Prague !!! Sardinky nejsou pití! Jejich protiargument, že jsou zakázané, protože obsah plechovky je větší než 120 ml, je úplně hovadský a je úplně jedno, kolikrát magickou větu: That´s rule! zopakují!!! Nesnáším lisabonské letiště, lidi, co pijí ryby jsou divní! A mají špinavé toalety! A nefunguje jim wi-fi! A mají předražené pivo - pět eur za půllitr je zlodějina větší, než v Praze!!! read more
9 years ago
Doesn't seem super well organized. If you are there for a car rental, that whole area is a fluster cluck and a half. Signage could be greatly improved. At least the bathrooms seemed clean. And there was a Starbucks. read more
8 years ago
What a mess!!! No one to ask for directions, whoever you ask doesn't seem to know and the way they treat people once you think you find someone is awful! What a bad experience! If you traveling from this airport please make sure you come with enough time as the drop off baggage process is the longest I ever seen.. have been in line over an hour and it barely moves.. I hope I don't miss flight because of this read more
8 years ago
Nice airport, but a little confusing because of lacking of signs. Because of many people browsing around, pay close attention to your luggage. The passport control is fast, if you have European passport, otherwise the line is quite long. read more
8 years ago
Flying internationally from here is a bit of a pain because the secure area beyond passport check is a glorified cattle yard. There are bare bones amenities, vending machines instead of restaurants and it is extremely overcrowded. This situation brings out the worst in people and everyone is on edge and hangry (regretting not getting snacks at the multiple nice cafes and restaurants on the other side of international security). Beyond this the airport is nice, clean, well-located and has nice amenities. Just eat or get to-go before your international flight and be sure to bring headphones to drown out the constant griping of other passengers. read more
The airport has free WiFi (both inside and outside the immediate area). The bus ride/taxi from the plane to the terminal took a while, the bus was pretty crowded with everyone standing. Walked to the customs area took awhile - have your passport ready. The customs area moved pretty quickly for a Tuesday afternoon, they had about 14-15 officers there. The baggage claim carousel had the wrong flight information on it. Overall, not a bad experience. read more
Lisbon I love your people, your culture and your food but I do not care for your Airport at all, Terminal 2 especially. It has a really weird layout and the security lines are such a joke. They didn't do anything about people who were cutting to the front of the line. My wife and I must of have fifteen people cut the line. Compounding the problem they had no one working to get passengers through customs. Just one person working! One!!! We almost missed our flight because of all these reasons. We came three hours early, but since it's so disorganized I recommend coming at least four to five hours ahead of time for international flights. read more
We flew in here today from CDG in Paris. As huge and full of traffic as CDG is, this airport is small and manageable. We were met w/ wheelchairs pushed by two lovely young people who helped us retrieve our luggage and pushed us out front to meet our driver. The woman helpful me had worked on a Disney cruise ship for a few months and we spoke about how hard the crews work and how long the hours are. It was a nice conversation. As we were driving out of the airport our driver commented on how much traffic there was. Alan and I chuckled to ourselves, as the traffic was a tiny fraction of what we'd seen at CDG this morning, but we said nothing. read more
7 years ago
All the security jobs in Lisbon airport should have been automated away a long time ago, and the entire immigration and security team should've been human centipeded straight Into the Atlantic ocean. I've seen vending machines with more empathy and free will than the people who work there. As I starved for 20 hours behind the immigration area of the airport (no food, water from bathroom taps), all the security staff could do was a shitty impression of cheap monkey toys that shake their heads and bang two cymbals together. Not to mention the hilarious amounts of time it took the immigration staff to solve basic problems for the poor passengers stuck there through no fault of their own. You've heard that if you leave a bunch of monkeys with a typewriter long enough, they would eventually write Shakespeare? Well I found that room, but it was one monkey, filing immigration paperwork. read more
7 years ago
I wish the airport had better and simpler design. It's probably the most confusing airport I have been in. I was tired and lost for 1 hour in there. Also ended up losing all my identity documents at the airport and I still had no clue where to get out/which is the right exit. Also, beware of the taxis outside the airport. Stick to uber or use another taxi app that you can trust. Otherwise you wl get scammed into paying more. Also, always check before sitting in the taxi if the car has a meter and the driver accepts cards in case you don't have cash. Try and get a receipt too from the driver. Mishaps happen and you lose something in the taxi; precautions like these will help. There is some kiss and fly zone somewhere outside the airport where all the ride sharing cars wait. I couldn't find it for the life of me during the 30 mins I spent running on the roads outside the airport. So navigate Lisbon and its airport carefully read more
10 years ago
I have been to this Airport many times and it is ok. CONS: 1) There are way too many shops from the moment you enter the airport to the point you board your plane. 2) The airport has too much free space (long, wide empty corridors) 3) Strikes happen regularly, contributing to overall flight delays or cancelations. 4) Wifi does not work well. PROS: 1) Close to the city center (15 minutes away by taxi). 2) Easy to locate gates, many signalling signs and monitors which display gate info. 3) Fast customs and border control 4) Wide variety of restaurants. read more
7 years ago
I've traveled all over the world, and LIS airport is not a good representation for such a beautiful city - long lines, surly staff, buses to/from international flights. The incident that lingers most in my mind is the customs official who snapped his fingers at me. Who snaps their fingers at adults who are visiting a country to spend money? read more
An OK airport altogether but just frustrated with the lack of organization. Check in lines take a bit long, even while being a business class passenger. During my check in, they didn't seem to monitor if you actually had business class access or not, so quite a few passengers joined the line in an effort to bypass their standard lines and were still well received by the attendant despite their difference in ticket class. It also took me a while to navigate the airport and find the lounge, not much was in English and the general layout of the gates and shops was a bit confusing! Also as a side note, the pastel de nata's I bought from duty free were stale ..an FYI if you're enticed. read more
12 years ago
It's a huge, modern looking and clean airport with many small shops and eating places like McDonald's,sushi place, bistro, and souvenir shops. It has a very nice atmosphere, free wifi, a lot of space and looks very modern which is awesome. Also taking the bus to the other terminal you can see the wonderful landscape one last time. This airport is surprisingly awesome and has very coordinated staff who also speak English. The airport is right across from the train station which makes things easier and things go smoother. I would visit again any time soon. read more
Security is a joke. They lost my parents luggage. Took 2 days to get our bags. Ground Force moves at slug speed. Don't fly around lunch time. Everyone is on a break at that time. The whole world stops for lunch. Plenty of shops. You'll be walking for miles to get to your gate. read more
Mediocre airport. It's possible to check in and tag your bags. If you do that, you are still standing in a huge queue. Lot of check-in desks but people there busy with a lot except checking in. When you are helped it takes actually under one minute. Security check seems to be at least a 5 mile walk. Friendly staff though throughout whole security which is a nice change from other airports. After that, expect a long walk to your gate and a slightly chaotic boarding process. read more
We got to the airport in the nic of time, and security was quite fast which we really appreciated at the time. The airport isn't too big and it's not too new or clean looking, but it gets the job done. Take the metro if you're going to the airport, as it drops you off right inside the airport. Not too far away from the city center either, which is nice! read more
I was not so happy with this airport. The proces for food where insane. Lisbon is not an expensive city but the proces in the airport were more expensive than I would pay at airports in more expensive cities. Also, if you are not flying with TAP, it takes a very long time for them to display which gate you need to go to in order to board you plane. I found that a bit annoying. After going through security, you are forced to walk through the duty free free store. This is not handy if you are in a hurry (luckily I was not.) While the airport building was nice and transit there was easy (just hop in the Metro), it are the details that matter when traveling and I think those really need to be looked at by the airport owners. read more
8 years ago
Flew in from Seville, and things couldn't have gone any smoother. It's such a nice airport and easy to find your away around.
Very interesting airport experience. Even though we had already checked in, we had bags we needed to drop off. Upon entering the airport, we noticed a sign for our flight that told us to proceed to desk 68-82, or something like that. When we finally made it over to the area, we realized it was a long queue of several flights all being checked in at the same bank of desks. Interesting concept. Was a little concerned as we drew closer to the start of the queue when I was noticing how many times the queue snaked around. Thank goodness for the agent standing at the entrance to confirm if we had already checked in. Yes, yes we did! Our line was much shorter. Phew! We left one bag with the desk agent & dropped off our odd shaped bag (aka Wine Check) with the baggage handlers. Now it was time to make our way to the security checkpoint. Even with the large crowd of people (Friday morning in a capital city airport), we made it through security - no stripping necessary! - rather quickly. Another win! Now time to walk through the large duty free area and to the food court area. I needed coffee stat. After grabbing a cup of disappointing coffee, we decided to find our way to the gate. Felt like we walked to a whole different wing of the airport. Now it was time to make it through Customs. Another winding queue. YAY! This one didn't move as quickly, but it wasn't horribly slow. We eventually made our way to our gate and found a much better cup of coffee. This is where I started to have horrible flashbacks of the Miami airport. When it was time for us to board, we took stairs down to a holding pen to wait for a shuttle to the tarmac. Not my favorite way to have to board a plane. Makes me respect the traditional American (not the airline) boarding pattern. For a foreign airport I had never been in, it wasn't as bad as I feared and of course we allowed ourselves PLENTY of time so we weren't running like crazy people through the airport. I don't know how often I'll have a chance to fly into/out of Lisbon, but I'm ready to board whenever I do. read more
I had a couple hour layover here. Didn't get a chance to eat but walked around a bit. There really isn't anything too special here. Its just OK. The seating by the gate was a bit too small I thought but otherwise all OK. read more
7 years ago
Poor security! Watch out for your physical security and your suitcases. Within 1 hour of being on that airport, I saw a man be attacked by another passenger TWICE and security was nowhere to be found both times. Waiting for our suitcase I saw a suitcase thief taking his pick as he lined up with passengers who got off the flight. Here too, no security in sight, no one to question the situation. read more
When I arrived in Lisbon, I was surprised! I found this airport very pleasant! Honestly, I was so excited to discover the city that I l immediately left the airport to take the subway! When I came back to the airport (T2 - "low cost flights" terminal) to head back to Brussels I was a little bit disappointed... the terminal is very cold and industrial and there are only 2 or 3 shops and snacks (Mc Donalds FYI). If you have to wait for 2 long hours for your flight in this terminal: I wish you luck my friend! So boring and so illogic! Shops should be build in the departure terminal instead of in the arrival one! Maybe T1 is more attractive... who knows? read more
I love shopping while traveling internationally. I especially love shopping in the airports. It has nothing to do with being duty free but everything to do with being able to find pieces that I can't find back in the US. This was a shopping Mecca for us. We were especially fascinated with the Porsche Design store and it took everything not to drop a ridiculous amount for a purse. Anyway, I'm sure you're reading this because you're more interested in the airport itself and not the shopping, so here's by breakdown. It's busy! Be prepared and ready so you don't hold up the queue. Security was well managed and moved smoothly. It's a fair sized airport so I would wear comfy shoes so you can haul it to your gate if necessary. Good food options and cafes to stop if you need food. read more
Good airport when not on busy days. If your flight is on a Saturday morning go with 3 hours of time! The checkin/baggage drop is on the same counters and is chaotic! 300 person line, I am not joking. The security line is again insane. Almost missed my flight even arriving 2 hours before flight and with online check-in done. EU flight, not intercontinental. read more
10 years ago
Two stars for the shopping --- but -3 for the functionalities of the airport -- it took us 15 minutes and numerous requests for direction to find our check in -- and another concentrated attempt to get to the gate -- in between these two points, we were asked for our passports about six times. Once inside security, expect duty free heaven, a disneyland for adults looking for alcohol, tobacco and perfume -- or the last chance to snatch something local for their peeps at work. The traffic here is directed much better than at the entrance hall as if that's what you came to the airport to do. read more
9 years ago
Nice modern airport. Very close to downtown. Within 10-20 minutes of most hotels. Easy access via subway, bus, and taxi. Great stores and eating places. Feels like a mall. On arrival, check out the Vodafone kiosk for reasonably priced local sim in the arrivals area. read more
Huh. I feel like Gandolf: I actually have no memory of this place. That must mean I liked it and nothing stood out, right? Yeah, I'm pretty certain that's exactly what that means. I flew from Lisbon to Barcelona, so since I can't remember anything about it, that must mean I had no trouble getting there with the metro, had no problem checking in, and easily boarded to Spain. Alright then, good stuff! I'm apparently a fan of Aeroporto Lisboa! read more
11 years ago
Flew in and out of here for vacation from the US. Flying in, no problem. Deplaned, made it through customs fairly quickly, but ended up having to wait an hour for bags to come out. They were coming out 3-4 bags at a time, which was messed up. Taxis at the front. Be careful with the taxis. They can't charge you a fee for baggage, it's considered fraud/stealing. Also, they must have the meter on while going. Anyways. When flying out, especially international, it's confusing. First get your tickets, you have to use these little kiosk things for your ticket. Then find your airline, especially when your checking bags. If your flying international, you'll get the typical security questions pre dropping off your bag. Some airlines had lines that looked like they were 1/2 hr long minimum, ours was 5-10 minute max. Then it's a maze of getting through security and finding your correct gate. Give yourself plenty of time to get to your gate, it can take awhile. read more
8 years ago
Personally, I felt like this was the worse airpoet I had been to when traveling in Europe. It is not a clean airport. The worse thing about this airport was bathrooms. They smelled of stale urine and you can smell them all over the airport. It took me two days to get that smell out of my nose. On top of it the staff is very unfriendly and they treat you bad too. read more
15 years ago
I liked how close to the city the airport is situated. Check in was quite straightforward too. My main gripe is that the food available in the airport is shockingly bad. It was to the point that my partner and I were almost tempted to go to McDonalds as their food looked more apetizing which came as a shock, considering how good the food we had experienced was on the outside. read more
7 years ago
I dont understand all the bad reviews on this airport, already used it for several times and have the feedback from other collegues that never had a problem with Humberto Delgado airport. People complain that they forgot things at the plane and that the workers didnt let them to go back.... what was supposed to happen? The flights to get delayed because someone needs to go back to get it? People complain about being a busy airport... ?!?!?!?! Busy airport? What are the airports supposed to be? Long lines at the security control? If you buy fast pass, you get over it fast.. ;) About the passport control I dont know how long are the lines since I always used my portuguese ID card. It's an easy airport and everything is close. The departures zone is close to the entrance of the airport and the arrivals you just need to follow the signs... read more
8 years ago
Do yourself a favor and avoid this airport at all cost, especially TAP Portugal airline. My flight from Lisbon to Venice got cancelled for no reason, staffs are rude, electric outlets at aiports do not work. I mean there are 20 about outlets right in the food court area and 1/20 seems to work. ONE out of freaking TWENTY ya all. Also, the design of the outlet is dumb. Whoever set it up must had been on crack. There is a pole of multiple electric sockets at the end of a row of seats. So whoever sits at the end of this row get all 6 sockets to themselves. Others get none. WHAT!!!??? People are expert at cutting in line here. They cut in line left and right like there is no tomorrow. I assume that is their culture here. How rude! On top of that, restrooms are dirty and smelly. This is the worst international airport I have been to. Waiting for a transit flight here was a nightmare. This was my first and would be my last time stopping here. I would rather pay extra couple hundred $$$ to avoid this hell hole. read more
4 years ago
worst f'ing airport in the world. i went through 5 security checks. wgat a nightmare!!! get there 5 hours early.
8 years ago
Terrible airport. If I could give it less stars, I would. Terminal 2 is incredibly small and can not accommodate the volume of passengers. There's no where to sit, not even the floor, as every possible spot is taking by weary passengers waiting for the two boards within the entire terminal to finally update with their gate number. Oh, and that won't happen until about 10 minutes prior to boarding so make sure you're paying attention. If at all possible, avoid this airport. read more
More info about Aeroporto de Lisboa
Alameda das Comunidades Portuguesas, s/n
1700-007 Lisbon
Portugal
Olivais
Directions
218 413 500
Call Now
Visit Website
http://www.ana.pt
Hours
What time does Aeroporto de Lisboa open?
Aeroporto de Lisboa is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Aeroporto de Lisboa close?
Aeroporto de Lisboa is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun Open 24 hours
Other Amenities
Does Aeroporto de Lisboa have free WiFi?
Yes, Aeroporto de Lisboa has free WiFi.
Aeroporto de Lisboa Reviews in Other Languages
Review Highlights - Aeroporto de Lisboa
“;) About the passport control I dont know how long are the lines since I always used my portuguese ID card.”
Mentioned in 31 reviews
Why does Yelp recommend reviews?
23 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
8 years ago
The good, the bad, and the ugly! My family and I made 4 trips either into our out of this airport within the last two weeks. The airport is small-medium in size which should make it easily navigable. There's a good size shopping area for both foods and duty free purchases. Baggage claim after your arrival is easily found and pretty timely. Getting out of the airport is where it gets tricky. Uber picks up on the departure "kiss and ride area" while taxis and buses are outside of baggage claims. There are no signs to tell you where Uber drivers park-we had to learn this the hard way. To access the Metro, you have to go outside of the building and then enter their station-there's no direct hallway. Flying out is where things get ugly. Checking-in kiosks are non-descript and serve multiple airlines. We printed off our Delta boarding passes on Sunday yet we still had to wait in the same line as everyone else to just drop off our luggage which took almost 45 minutes!! From there we hoofed it to the security line that was backed up to the entering hallway and it too took almost 45 minutes to get through. You have to RUN through all the shops to make it to the passport confirmation area. Now to be clear, I had already shown my passport at the airline counter and again through security. There are several different automated kiosk areas to go through depending on your originating country. None of us U.S. citizens could use the automated kiosks because they would not work. When we finally waved someone down, all they said was to go to the "all passports" line... and again...we waited..with all the other U.S. passport holding travelers. The line grew rapidly and we were starting to get frantic. They finally pushed us over to the non-U.S. passport side to get us through, but that still took 20 minutes! We arrived to the airport 2+ hours before our flight and were among the last dozen people to board. The airport is not prepared to deal with the influx of passengers and our Saturday flight from Barcelona was parked out in the back lot with a dozen other planes and everyone bussed to the terminal. This was after we had to circle the terminal several times before landing. Lisbon is a beautiful city. Their airport needs to grow to keep people coming back. read more
12 years ago
Lisbon Portela Airport, also known as Lisbon Airport (IATA: LIS, ICAO: LPPT), is an international airport located in the city of Lisbon, the capital of Portugal. In Portuguese, it is called Aeroporto de Lisboa, Aeroporto da Portela, or Aeroporto da Portela de Sacavém. It takes its name from the neighbouring parish (freguesia) of Portela in Loures Municipality, formerly known as Portela de Sacavém. The airport is the main international gateway to ×Portugal and a major European hub. It is one of the largest and ×best equipped airports in Western Europe for maintenance, navigation and air traffic control, and passenger service, having been nominated as Europe's Leading Airport for five consecutive years in the World Travel Awards. In 2013, the airport handled 16,024,955 passengers and 88,459 tonnes of cargo. The airport is the main hub of TAP Portugal and its subsidiary Portugália, a focus city for easyJet, Ryanair and SATA International and also the base for charter airlines euroAtlantic Airways, Hi Fly and White Airways. The airport is run by ANA - Aeroportos de Portugal which has been concessioned to the French group Vinci Airports in February 2013. read more
3 years ago
Humberto Delgado Airport in Lisbon is a great airport with excellent facilities. The airport is very clean and well-organized, with clear signs and directions throughout. The cafeteria in the airport is particularly noteworthy, with a wide range of food options available and delicious coffee. The airport also has a good selection of shops and duty-free stores, making it easy to find souvenirs or last-minute essentials before boarding your flight. The staff are friendly and helpful, which adds to the positive experience of traveling through this airport. Overall, I highly recommend Humberto Delgado Airport for anyone traveling to or from Lisbon. read more
12 years ago
It is an OK airport. There's often big delays when they deliver our baggage, but other than that the staff is nice and helpful. There connections to central city are good now with the metro. Also, the wi-fi is limited to 30 minutes, which isn't exactly nice, considering we often need to wait a lot more than that. read more
8 years ago
The police and lost and found workers here are the worst people I've ever come into contact with in my entire life. Truly horrible, rude, disgusting people. Avoid at all costs. Should be ashamed of themselves. read more
2 years ago
Thieves will cheat you out of your money Do not use your credit card I called customer service and they hung up on me Portugal is the worst place I have ever visited I will not be bat ever read more
8 years ago
Aeroporto sem condições para deixar passageiros, pequeno para o tráfego que tem, uma verdadeira aventura tentar sair ou chegar a Lisboa.
7 years ago
C'est un aéroport ou le centre ville est facile d'accès pare le métro (1,60€ le ticket ou par taxi comptez environ 12,00€).
11 years ago
If you want to feel like a Portuguese sardine check out terminal 2. I've spending 2 hours here - not a great experience.
9 years ago
Aeroporto bastante congestionado o que não permite elevados níveis de qualidade de serviço
5 years ago
Passport check gigantic lines, even if just connecting flight. Terrible
13 years ago
Nice aeroport. The kids playrooms saved us. 5 hours vent very fast
10 years ago
very confusing... i got lost twice and missed my flight :S
12 years ago
Espetacular do ponto de vista estético e do conforto.
12 years ago
Senti um bom serviço prestado e um lugar agradável.
12 years ago
Lugar concebido para o trafego aéreo. SEGURO.
12 years ago
Excelente localização, muito perto da cidade.
8 years ago
Um dos piores aeroportos de Portugal.
13 years ago
Waiting time for baggage was too long
12 years ago
Maravilhoso, trabalho lá
























