Store has great sales and selections. Austin is super knowledgeable and has great recommendations.read more

My husband and I had a wonderful experience at Jos. A. Bank today, thanks to Austin's incredible…read moreservice. This was actually our second time working with him as he helped my teenage son pick out a suit a few months ago, and his patience and helpfulness left such a lasting impression that I recognized him immediately. He has a gift for navigating indecision with grace and always finds exactly what we're looking for. We consistently choose this location for the top-tier quality, but it's the exceptional service from people like Austin that keeps us coming back!

I can't say I've ever paid much attention to my shoes, other than my running shoes, which I've…read morealways bought at JackRabbit in Morristown (I think the store has been re-named "FleetFleet"). A few exceptions to that rule come to mind: Decades ago, when I was going to meet my birth mother for the 1st time, I wanted a good pair of black shoes. I went to the Bridgewater Commons Mall (across the street from where DSW is now) and went to a store that seemed sufficiently high-end, although the name of it escapes me now. I spent a lot of money on a pair of black shoes, and I guess the impression I made was positive, although I don't remember that the shoes themselves lasted very long, despite the high price. Or that they were all that comfortable. Another time, I was going on a job interview, and I needed a good pair of black shoes. I remembered going to the Woodbury Commons Mall in upstate NY when I was going on a 1st date and wanted some good shirts. My old friend swore by Woodbury Commons, and we went up at night, just before closing time, and I got some decent shirts for not a lot of money. The romance didn't last too long, but I still have the shirts. So, remembering that, I went up to Woodbury on a Sunday afternoon (minus my old friend) to buy some shoes. Big mistake! The parking lot was a migraine-inducing nightmare (I actually did leave the mall that day with a migraine), and the shoe store was utter chaos, with no salesclerk in sight, and what seemed to be a rabid, riotous mob grabbing up shoes indiscriminately. Basically, you were on your own. I bought a pair of ill-fitting shoes (I guess the days where a salesclerk measures the size of your foot with that big metal device are long gone...they definitely are at Woodbury Commons, in any event!) that caused my feet real discomfort for a year or 2 and then disintegrated. (PS- I didn't get the job.) DSW? My old friend swears by them and comes often to browse through row after row of shoes. Often, I'll accompany him, bored out of my mind, although when a Borders existed on this same location, and I used to work in nearby Piscataway, I'd come here often on my lunch hour to browse through books and CDs. So, this huge, cavernous warehouse does bring back some bittersweet memories. I came for myself once, when I needed to buy...you guessed it...black shoes. I don't remember that there was a lot of sales help available, but I did find a pair in my size that looked acceptable. The price didn't seem all that cheap to me, but then I'm not really up on what the market will bear when it comes to black shoes. When I went up to the counter to purchase the shoes, the guy ringing me up was pretty aggressive about me giving him my email address. He didn't get it, but it left an unpleasant aftertaste (although I've gone through the same thing at virtually any Barnes & Noble bookstore I've patronized). The shoes were ok, but...once again...they didn't last all that long. A few years ago, at my current job, I had to once again purchase a pair of black shoes. At that point, I went onto the Amazon website, put in my shoe size, and bought a pair of cheap black shoes, leaving it up to chance whether they would be any better or any worse than any other pair of black shoes I've bought over the past few decades. They arrived quickly at my doorstep, they were actually pretty comfortable and fit well, and I'm still wearing them, several years later. Cheap doesn't necessarily mean worse. Which also doesn't necessarily mean I've sworn off DSW if an emergency occurs, or I've been locked out of Amazon for some reason. Amazon worked for me at least once when it comes to shoes, but I can't really say buying shoes on the website is the smartest or most economical way to go about it. Seems a better idea is to actually hold the shoes in your hands and then try them on and walk around the carpet a bit before you purchase them. And DSW does have row after row of shoes, from the front area where Borders used to display their "sale" books, to the back, where I used to purchase DVD's and CD's back in the day. DSW has never been very crowded when I've been there, which is a relief, especially when I recall the ravening hordes at the Woodbury Commons. My old friend swears by DSW and their prices (although I have to say-- some call my old friend a cheapskate; the more magnanimous might call him frugal, a wary consumer with a limited budget seeking a bargain). As for me? Let me put it this way-- I'd definitely come here before braving again the nightmarish maelstrom of some crowded outlet like Woodbury Commons. But Amazon might still be my first choice.

Neater than other DSWs I've been to and very well organized. Staff is kind and helpful. I always…read morecome looking for one thing but I almost always leave with that PLUS something else. Great selection and good sales.

Bruce couldn't have been more helpful. The best quality merchandise, best colors, and priced…read morewithin reason. I highly recommend this store. Thanks, Bruce! I went back today, three days after meeting Bruce. Today, I met his brother, Elwood and he was as helpful as Bruce. Although this is not the closest Ralph Lauren outlet to my home, with customer service like this, it is my store of choice. Highly recommend!!!

Everyone was awesome. Top notch customer service. They even gave the kids stickers which was so…read moresweet. I just wished they had the hoodie in stock that my husband really wanted. But not the staff fault. We appreciated the engaging customer service and attention.

I want to start by saying that I absolutely love the White House black market brand. I have been…read morean avid shopper at most of their stores for over 10 years. Today I must say I was disappointed with the experience I just had at this location. It was the first time I have ever experienced a store with salespeople who would not assist me. I entered and was not greeted which I would have chucked it up to being distracted or busy but that was not the case. The three sales women who were in the store immediately ignored me. I really noticed the brush off when two white women entered one behind the other and were promptly not only greeted but asked if they would like any assistance. I have better places to spend my money considering I am a legend member. I will have to say goodbye to this store and stick to online shopping. At least I know I will not experience being ignored simply for not "Looking" the part. Take it how ever you wish I know when I am being profiled simply for not being white.

Very cute clothes, but now I remember why it's been so long since I've shopped at a WHBM. I've…read morelived in other states and have always been put off by the pushy nature of the sales people. I'm sure there are people who like this business model and consider it to be good service, but I find it very uncomfortable. I went into this location today to look around. I actually was looking for an event I needed clothes for, but told the sales girl I was just browsing in hopes to keep her at bay. I ended up trying a few things on and she kept bringing more - shoes, jewelry, etc. There were several items that I planned to buy and had I have been just left alone, I would have spent about $250. But because the sales girl was all over me with suggestions and asking me to come out and model, standing outside my dressing room talking to me, I just left without buying anything. Please reconsider this sales tactic. Not everyone likes is and some of us thoroughly dislike it. Take cues from the customer and if they seem to want to shop independently, let them do so. I've now had this experience in 4 different states, so I won't be back unless I know things have changed. It's obvious the staff is working on commission l, but they will lose sales from customers like me for being too overbearing.

Little UO located by campus, closed early to avoid distracting students at night, I heard. Standard…read morestyles and the normal setup of focus items upfront and some men's items to the side (limited). Weirdly, no trash can inside - they told me to walk out to the corner to throw away my cup.

UO really isn't my style and really hasn't been for a long time (if ever) but this location is…read moreconducive to a quick browse. The layout is navigable and is also a huge departure from modern brick and mortar practice as the staff has decided that maintaining their merchandise in clean and crisp displays actually enhances the customer experience. Good for them. While I have no desire to look like I just parachuted in from a Rap video, I can occasionally find some basics that won't bring public scorn onto me or my family - that's worth five stars right there.

I always check out Famous Footwear every time I'm in town visiting my parents. They frequently have…read morea buy one get one half off promotion, which is nice. Their shoes are always on sale, and there is an awesome sale rack in the back, organized nicely by size. You can get some great deals! Today, my mom and I got a pair of Madden Girl boots, and a pair of Nickel boots for $22 total. The staff is always friendly as well, especially the manager, Paul. If you're at the East Brunswick Square Mall, make sure you check out this shoe store! They have many brands, like Sperry's, Steve Madden, and Minnetonka.

I like this store a lot. They have great selections, the staff is friendly, and greets you as you…read morewalk in. They have shoes for everyone here, and there's a great bigger selection than DSW/ It is decently priced, and the shoes have great quality. The store is large, and clean. They sure have a lot of shoes that I can find. While the location is not great, it's still great we have this store in the mall.