On time service. Right price. Saved me thousands of dollars. Now I can have my beautiful carpeting…read moreback to life. TY Danny. Great job. Deedee.

Thanks Danny for doing such a fast and great job of stretching my carpet and cleaning it! You came…read moreat the agreed upon time, which nobody does anymore I find, and were a pleasure to work with. I will be referring you to all of my neighbors and friends! Thank you so much! Thanks again Angie Danehy

Patricia is very nice and friendly. She's polite and very passionate about her business. She made…read moretime to come to my home several times to give me all the info and show me samples. I really appreciate her approach and that fact that her complaint can also provide remodeling at the same time is wonderful

Terrible customer service. i used them once in the past and I had to cancel today's install…read morebecause they said they were on the way and then 3.5 hours later, I couldn't even get a time window. One of the five CSR's I spoke with interrupted me every time I would try to answer and then screamed at me when I asked her to stop interrupting me and put me in touch with a supervisor. then she got back on the phone and said that she couldn't cancel the install because the address that I was giving didn't match the address they had. And the next person I spoke to said that they were not available to come at all today so they would give me a discount if I wanted to wait another day. They are a circus.

Company is not good to do business with . I've done several jobs with them and I always have…read moreproduct left over . My last job I had a box and a half . My previous job I had a box and a half . They measure the rooms but their measurements are so off in their favor so they can charge more . Rather than do the right thing and come get their extra flooring and credit me , they say no. Yes you need extra flooring for cuts but not this much extra . When I used a handyman for my other properties to install flooring we never have this much left over . He doesn't do floors for a living yet gets it right . Unfortunately he moved out of th area . Don't do business with Empire unless you don't mind being overcharged .

I got flooded by hurricane Helene. So I hired a contractor and they were the absolute worst I've…read moreever used. 2 week job turned into 8 weeks and even before they were done I fired them but they ordered the carpet for my bedrooms. They ordered from Carpet Barn and to that I say thank God for a business that communicates, shows up when they say they are, and does great work. Thanks to Michelle for good communication and to John and Shea. They did the job professionally and were clean. They were done within an hour and a half. More than I can say about the construction people. Thank you Carpet barn

If you are moving , looking for renovation ideas, need a new floor look, or are just on the market…read morefor great carpet deals, I would give Carpet Barn a chance. They have precut carpet remnants outside the shop ranging from $5 to $15. Saved me some cash from buying a rug at the store that would be twice the price.

STAY AWAY. They have a high employee turnover rate, I've had to deal with 3 different "project…read moremanagers" since my project started and no one is on the same page. Communication is very difficult with them. They tell you their work is warrantied and but then find any excuse to not fix their mistakes. We had LVP laid and twice they've had to replace the transition strips and they're still coming up because their team doesn't know what they're doing.

hired Perfect Choice Flooring to replace the carpet in my bedroom with tile. The experience was…read moreincredibly frustrating from start to finish. After paying a 50% deposit on July 10, I was told I would be scheduled immediately. That didn't happen. I had to follow up multiple times just to get a start date. Communication was poor and unprofessional, with broken promises and missed callbacks. The crew finally arrived on July 29. The tile was installed with an extremely thin grout line--something I was never asked to approve but chose to accept. They said they would return the next day to grout and then come back the following day to move the heavy furniture back, which was the agreement I had in place with their representative. Instead, they grouted the next day and replaced the furniture less than an hour later, ignoring the recommended 24-hour grout curing time. When I called the project manager, his dismissive response was, "What do you want them to do?" The crew came back to remove the furniture, clearly annoyed, and became argumentative and disrespectful in my home. One even said they used a thin grout line specifically so they could move the furniture sooner. Later, I was contacted by someone in management, Jonny Sibrian, whose tone was equally rude and condescending. I explained I was arranging a third-party inspection to ensure the tile wasn't damaged due to rushed furniture placement or the use of vinegar (an acidic cleaner that can harm uncured grout). Instead of understanding, he accused me--twice--of trying to avoid paying my bill and even made a veiled threat. I've always paid for quality work, and I fully intend to pay the balance if the job passes inspection. But the lack of professionalism, poor communication, and disrespect I experienced with this company were unacceptable. I would not recommend Perfect Choice Flooring to others based on how I was treated or the quality of their work.

Joe, Dalton, Wyatt and Tom did such an amazing job! I they had four types of flooring to remove…read morebefore they could begin laying down the Vinyl Planks! It looks incredible! Even the baseboards! Everything and they left if so nice and tidy when they were finished. I cannot recommend them enough! I love my new flooring!

I'm very happy with the work they did on our master bedroom and bath. Our floors look beautiful and…read morethe work was done quickly and efficiently. They're also very friendly and easy to work with. We will use them for our future flooring plans.

We had severe hurricane damage - our terrazzo floors were a mess. One of our bright lights was…read moreDimas and Shines King. First his wife and Dimas came out to looks at the floors. A thoughtful couple! Knowledgeable, kind, professional. They gave us hope that our floors would be beautiful again. They were correct. My husband actually cried when he walked in and saw the floors. It has been a long long journey in fixing our house from the hurricane and there are only a few people I will ever recommend from our experience, I can say without doubt Shines King is one of them! Responded quickly, reliable, honest & quote was extremely reasonable. We even gave them a bit more for the work. Please give them a call - you will be happy you did. Can't thank Dimas & team enough.

We had some terrazzo floors that were very stained and ugly. I wasn't sure if they could be…read morerestored and was looking at our options for the floor. We contacted Dimas and he was very responsive and came to assess the floors. He treated a small spot and showed us that the floors were white and could be restored to their original condition. We were surprised at his very reasonable price and accepted his quote. When we saw the completed results, we were pleasantly surprised! The floors came out beautifully bright and shiny! We also had a poorly tiled bathroom floor that was in need of removal. Again, he quoted a very reasonable price and actually removed the tile manually so as to not damage the floor underneath. Again, beautiful results of the terrazzo floor underneath! I can't recommend Dimas and Shine's King enough! They were reliable, honest, fair and a pleasure to deal with. You wont be disappointed!