Fellow citizens, Beware excessive charges by AFC Urgent Care at 161 Boston Ave, Bridgeport, CT. I questioned the charge. Yet I gave AFC my Visa card because when you are feeling sick, you want to know what's the matter so you can do what is necessary to get well. That's exactly the emotional state they want you in when they charge you four times what their participation in the medical program of your insurance company stipulates. Alert your insurance company, which will work with you to contact AFC's accounting department. Call your Visa or Mastercard and put the amount in dispute. Did I say I went to AFC to get a second opinion? Sunday afternoon, I checked in at the Emergency Department of Bridgeport Hospital, where they told me what I had. Yet, I wanted a second opinion. I went to AFC Monday morning. Also, the supervisor nurse at Bridgeport Hospital Emergency rang me later on Monday to inquire how I was feeling. No such call to date from your beloved Kinslow Kirsten, a certified Physician Assistant (PA-C), at American Family Care (AFC Urgent). She's not an M.D. Beware, predatory capitalists, exhibiting traditional American values. read more

I went there for my 2 year old and was seen pretty quickly. I thought the check in process was pretty smooth and the office was clean. They discovered what was wrong with my son and called in the prescription very fast. It was available when I got to CVS. Good experience this time! read more

Had a visit last week Wednesday and it is now Friday afternoon and still no results available and my situation worsened. Wish they cared more to have a better lab affiliation. read more

AFC america Bridgeport Shemesha, MA I received amazing and friendly service Thank you read more

Came in with daughter visiting from florida not feeling well and we were called in pretty quickly . The MA Shemesha had such patience and was super sweet with my daughter I couldnt believe she let her do everything that needed to get done . I'm glad we came here to get her better . Everyone was a pleasure to speak with and helpful. read more

I had to get my leg drained today & Dr" Page"was wonderful,she was very patient with me and kind , Also the nurse who assisted, unfortunately I didn't get her name. They were both wonderful . I'd just like to say thank you very much again Janette B read more

me and my daughter came in recently and the staff here was great we had lorina the nurse she was so profesional and kind and made my daughter feel special and great we will definitely be coming back here read more

Called this morning With a few questions and the woman who answered the phone was very rude. She was speaking to me as if I was upsetting her day. She had a nasty attitude. I asked her name I could tell she was lying because it took her a whole 40 seconds to tell me what her name was. She said Ashley but I Definitely will not be visiting this location. If the phone etiquette is this bad I can imagine in person. read more

Service at AFC urgent care on Boston Ave in bridgeport is very poor staff is very rude. I believe that staff at AFC in Bridgeport needs training especially how to deal with customers. I would not even give them two stars poor poor poor poor service read more

Completely messed up my booking. Took me back 20 minutes late. Didn't save info that was submitted ahead of the time. Asked that I wait an additional hour in the waiting room which was set at 63, I had fevers and chills and aches. read more

This clinic literally needs more help because it seems they lack doctors who are capable of seeing patients in a timely manner. Every time I come here it's always an hour wait or more just to be seen for five minutes so the time never adds up in why they don't see more patients. I've been to other clinics and this has to be by the worse one in the waiting period. This can't be consider an urgent care because they do not see patients quick enough. read more

I've amended my comment to remove the insults and low blows and replace them with pure facts of my poor experience here. This place only gets 1 star for the sheer convenience for their location. Otherwise, they run a slow moving ship. Your wait time has everything to do with how fast you complete your paperwork and how soon they process your papers. So if you are there before other people, if for some reason your paperwork takes longer to process over someone else's, guess who is on the bottom of the list. You guessed it. So you if see an influx of people come through the door as you do, do yourself a favor and get that intake done. I came here for a PPD test, and it should not take over an hour to read it on my arm. The process completely lacked common sense. If you have time to spare, by all means come here. But if you have places to go and know how long a PPD reading should take, take an extra 20 minutes and go to the urgent care in Monroe. You'll thank yourself later for the time saved. read more

I went to this place and I seen the older Lady at the front desk Yelling at the front worker who walk away to help a Pt because nobody was helping her and then the older lady yelled at her and ask to leave very unacceptable and unprofessional i would never go there again I waited 45 min just to get tested crazy place read more

I took my son to AFC Urgent Care because he had badly hurt his ankle, he didn't want to go to the ER, so I took him here. Staff up front was pleasant, so was the nurse that took his x-ray. But the attending doctor, Waseem Shahid, MD was the best. He took care of my son and made him feel comfortable and made him really laugh. He had jokes and everything and my son really liked him. My son wants to make him his primary doctor. I have to admit he was great. It was a he very nice and understanding. Turned out my son's ankle wasn't broken, just badly sprained and only needed a ankle brace and crutches. THANK YOU DR. SHAHID FOR MAKING US FEEL COMFORTABLE AND WELL TAKEN CARE OF!!! THANK YOU! THANK YOU! read more

Thanks to the entire staff at AFC Urgent Care for seeing my dad yesterday for an emergency visit. Everyone there was extremely nice and there was no wait time. They explained to my dad what was going on and was prescribed antibiotics. He was so worried and they helped calm him down and feel at ease. I would recommend everyone to AFC for any type of visit. Thanks again, I really appreciate it. read more

This Urgent Care walk in clinic is HORRIBLE!!! Since Thursday night I had an extremely bad headache, sore throat, body aches and chills. It continued until Saturday when I decided to go to this walk in clinic to get medical attention because of how servere the flu is going around I was afraid. Unfortunately I had this young 25 yr old looking "License Practioner" who literally looked at me and told me that I didn't look sick! I made her test me for the flu which thank God came back negative but she didn't want to do any other test because I didn't look "sick". She sent me home saying that I had a common cold and to take Tylenol and Motrin every 4 hours. Going into Monday I couldn't take it anymore everything got WORSE I went to the ER and sure enough turns out I had Strep Throat and an abscess in my tonsils!!! They quickly put an IV on me giving me steroids for the swelling and antibiotics for the infection!!! Had I not gone to the ER I probably would have been in a worse condition, all because of the shitty ass practitioner in this walk in!!! read more

I am giving this place 1 star because the place was clean, it was a quick process, and the triage nurse was Nice. otherwise not much was done and the staff really need Diversity training.. Here's why: When I first arrived, the 2 staff at the front desk asked me what insurance my mother had, When I told her, she quickly responded " well, that's no longer an insurance." with an attitude. I kindly told her that it is in fact in insurance because we just used it on Friday in NY. Then she said, well not here anyway. ( With attitude) As I handed her a different insurance and ID, we sat down to wait, all they were talking about was ugly people with big noses and big glasses and using profanity. As we were called to enter the Triage, the Triage nurse was kind and friendly, but for some reason she couldn't understand me. She even told me " I'm sorry, I can't understand your accent". That's a big NO NO... she should have asked me to repeat it or tell me that she didn't here me. ( Needs Diversity training) But again, she was the sweetest one there. She escorted us to the treatment room to wait for the doctor. Doctor came in, and started asking my mother questions. When I started to translate to my mother, she said " English please" . I said Hello, I'm her translator.(She was like oh, I was wondering why she didn't answer me) ( No apologies) she asked my mother 2 questions then walked out, I thought she was coming back to examine my mother but NEVER DID. She sent another nurse with 2 prescriptions and discharge papers. ( even that nurse got rude. when I asked her questions about the prescribed medications she told me that it was on the discharge papers and I should read it. How can you say you examine someone when you DID NOT TOUCH THEM? she did not listen to her chest, check her mouth/ throat, NOTHING AT ALL... She Simply asked her 2 questions and walked out... WORST EXPERIENCE EVER!! read more

I called the facility around 7:30pm and asked the receptionist what time they closed. The girl exhaled deeply and with an attitude told me 8pm. I had just gotten out of class and really needed to be seen, so despite the attitude, I went. I arrived to the facility at 7:40p and when I went to pull the door open - it's locked. The receptionist sees me at the door and looks at me with an "oh well" expression on her face. I could understand if I arrived at 7:55p but this was ridiculous and rude. I will not be attempting to come here again, rude staff! read more

Went to AFC Doctor's Express Urgent Care when I was told my Dr. was out of office for another week and the other Drs. were booked. There was one person waiting to be seen at AFC when I got there. Note that Compared to an ER visit this was a lot shorter time spent- 2 1/2 hours. But they should really consider the wait you go through being processed from room to room 1/2 hour waiting in each.....I was treated for Bronchitis. The Dr. was great! Problem was I got a small bottle of cough suppressant with no refill from Walgreen's. The Bronchitis wasn't letting me get rest with the coughing. Medicine finally helped me get a couple of hours sleep. But it didn't last the weekend. I called AFC for a refill Monday morning and was told I couldn't get a refill. I'd have to go back and be seen again! WTH!! Sooo I would have to go spend another $35 to be seen for a prescription refill that will also cost me more money and time!! They need to change their policy on refills! Seriously! read more