Dr Al Hawks has been my primary doctor for most of my adult life. He is compassionate, caring, easy…read moreto talk to and he listens. He is also my husband's doctor for most of his adult life. We both feel that Dr Hawks is the best MD in the High Point area.

From the owner: Your Region. Your Physicians…read more UNC Regional Physicians is a multi-specialty group of physicians practices, a wholly-owned subsidiary of High Point Regional Health. We have been serving the needs of individuals and families in Greater High Point, Asheboro, Jamestown, Thomasville, Lexington and southwest Greensboro areas for more than 113 years. We realize choosing your doctor is one of the most important decisions you will make for you and your family. At UNC Regional Physicians, we understand the importance of establishing a professional relationship with a doctor who is attentive and responds promptly to your overall health care needs. That is the distinction we offer at UNC Regional Physicians, our physicians and providers take the time to get to know you, listen to your individual needs and provide the experience and expertise you can trust. Please know you are a valued patient and we appreciate the trust you have placed in us for your medical care. UNC Regional Physicians practices participate with most insurance carriers. Please confirm with your insurance provider if we are included in their network before your appointment.

Awful. No price transparency and most of the staff are clueless and rude with no bedside manners…read more When I was asked by a doctor what medication I was on, which I had brought with me during my visit, instead of asking me politely for the name she approached me and took the bottle from my hand without saying a word. She performed the shortest visit I've ever had with a "doctor" (I use that term VERY loosely here) with a total of maybe 30 words exchanged and taking less than 3 minutes. Made me feel as if I was a burden to her. Very awkward and quite rude. 3rd world medical care at this facility! I ended up visiting another facility with a much higher quality which actually gave my illness the attention it needed to resolve it.

Great urgent care staff! Front desk is very polite and welcoming. The wait wasn't too bad and the…read morenurse staff and providers explained my treatment well and treated me with respect.

The doctors there seem very concerned in watch your therefore to try and help you get better…read more Everyone working there was very nice and helpful.

My main complaint is the receptionist She is almost rude…read more Unprofessional and lazy. Was smacking gum the entire time I am a BSN RN and have worked in an Urgent Care Setting previously. Was seen on 5/6/2025. Only had one provider and the wait was long. Went at 0830. No MD. A NP but he was very nice and knowledgeable. Have been here a few times and will return but need to do something about that receptionist. Debbie Page

Went in today for a quick service and I was impressed how quickly I was seen. The male receptionist…read morewas courteous and efficient. In terms of paperwork, I filled out a brief form and completed some quick information on their tablet. I observed that the receptionist made sure that all customers/patients adhered to the mask policy in a kind and respectful manner. When I went back to be seen, I was treated with respect and was in and out. In terms of appearance, I noticed that the lobby was not packed, and that the seating arrangement of the chairs were spread out. In addition to the front desk, I noticed there were bottles of hand sanitizer on tables throughout the lobby! (YES!) I went early in the morning, so I was able to find parking fairly easily, but I would like to mention that this clinic is in a shopping center with a Starbucks and other businesses. Overall, great experience!

Care providers actually took the time needed to care for us well and explain things thoroughly, 2nd…read moretime here and will be back, thank you so much!

We have been patients of this office for years, however the customer service has gone down GREATLY!…read moreMy daughter had a visit with Jaime Malone today. Not only did Ms. Malone display a nonchalant, non-caring disposition, she was downright rude. Based on this visit we will search for another practice to visit.

Not very professional. Patient's are sent around their campus. Very seldom will a provider treat…read moreyou without out sourcing you. Ridiculous. I have been sent to cardiologist, dermatologist, neurologist and had CT scans, x-rays, breathing treatments, and more. Non of which confirmed a diagnosis, or improved my health or helped. I often think they do this to increase insurance income to their clinic. Also their equipment is not necessary state of the art, and the nurse giving an EKG seemed totally out of her comfort zone. Needless to say, the EKG was off. I would go elsewhere. On repeat the EKG was fine.

I went there in September 2025for a physical for DOT here it is March 2026 and they still haven't…read moreturned in my Medical card into the MVD,call and went back 3 weeks ago they gave me another card saying they had fix the problem.All to find out that never happened .Call down there several times. Why do the medical assistance keep HANGING the phone up in my face, never was I rude to them or anything of the sort nevertheless I have been off work since February 24 2026 until now March 24 all they could say sorry. Do you guys know how much money I Lost being off of work, And these people just hangs up In my face Please don't go here please

I was a little skeptical when booking an appointment based on the negative reviews. We were…read moredesperate for a doctor on a Sunday of a holiday weekend, so we took a chance. We booked an online appointment 45 minutes later and headed on our way. When we arrived at our scheduled appointment time, there were a few forms I had to fill out that I forgot to do online and we were taken back almost immediately. The nursing and front desk staff were extremely courteous and helpful. I was especially impressed with the service provider, Ashley. She talked to us using real life terms and scenarios and helped us work through some options regarding my daughters illness. I definitely recommend this place if you have an urgent care need!

I would not recommend this place unless you are facing a true life-or-death emergency…read more My wife and I came here on 5/3/26 hoping to find out if she was pregnant something that should have been one of the happiest and most memorable moments of our lives. Instead, we spent over 6 hours sitting in uncertainty with little to no communication about what was going on. To make matters worse, after the ultrasound was performed, we were told that because this is an emergency clinic, we were not allowed to see the ultrasound. We were left with more questions than answers and no clear explanation of what was happening. Every time we asked for an update, we felt like we were being brushed aside rather than informed. No family should have to spend hour after hour worrying and wondering about such an important situation while receiving virtually no information. The lack of communication, transparency, and concern for patients made an already stressful experience even more frustrating. What should have been a joyful day turned into a long, exhausting, and emotionally draining ordeal. I cannot recommend this facility based on our experience.

This review is for surgical services. I did not see a separate listing. Every staff member we…read moreencountered was pleasant. I want to give a shout out to Shamika (not sure of the spelling) in the surgical services waiting area. She was just a ray of absolute sunshine and so very kind and accommodating. She really made the experience there so wonderful. (Give her a raise, NOVANT... she's representing you VERY WELL!) The anesthesiologist and nurses were all very thorough in explaining what to expect, timeframes and such. Due to my daughter's low blood sugar, they made sure to raise it with meds before taking her back. They were very reassuring. The nurse who tended to my daughter in recovery was great. She was so polite and thoughtful, making sure to explain the discharge instructions to both my daughter and myself. Great experience!

Front desk woman with the pink scrubs!! Was extremely rude. I would not recommend this place it is…read morevery unprofessional.

I would give 0 stars if I could. This place is Horrible! It gives very much negligence. He doesn't…read morecare for his patients and waste their time. The service is terrible and the waiting time is even worse. He doesn't take you seriously when you're expressing how you really feel and the pain you're experiencing. What he's doing is dangerous! I don't understand why he can't listen and actually consult instead of just prescribing medication and signing you up for a different appointment to repeat the cycle. This place lacks communication. I don't recommend at all!! These were video screenshots but to verify the time spent there, the appointment was at 2:15, we were here for so long until they called us in the room and no one came to check in for a longgg while. The doctor came in for literally 1 minute, chatted quickly, and left and told us to come back in 3 months.