I had an appointment at 2:30pm on a Monday in March and finally got into the room at 3:33pm. I've…read morebeen here before cause of how convenient it is from home, however, this time is last here. Walked in for appointment and notice how messy the waiting area was. Like half cup of water sitting on the ground next to chairs, dust caked on floors in waiting area, and the places looked like crap honestly. Nice finally called to take me tli the room, rude as heck, did my swab for covid and Influenza etc.. NP came in did a quick check of my ears, throat etc... got results, no meds for Influenza A or no suggestions other than drink liquid IV for youll habe to go to the ER for dehydration ‍. Next time I'll just go to Vital. Thanks for nothing.

I took my daughter into 305 SE Chkalov Dr, Vancouver, WA 98683 on Saturday for severe pain in her…read moreback and side. We walked into an EMPTY urgent care and explained to the woman behind the desk why we were there. She states they were getting ready to go to lunch and we could come back at 1:15. I asked 'we need to make an appointment at urgent care'? And she said well it's first come first serve so it's not necessarily an appointment. I looked at my daughter and said forget it we will go to the emergency room and we walked out. Disgusting behavior from an 'urgent care' that says you accept walk ins. Having to go to the emergency room cost me a 400 copay. Your staff should be ashamed of themselves.

Zoom care here is top notch! After being turned away at the urgent care clinic in Camas Wa. We took…read moremy son to zoom care In Vancouver. Here they treated my son who had poison oak all over his body. They didn't hesitate to provide him relief and care. His body is now healing well from the poison oak. Urgent care was not willing to treat someone who really needed it, Plus they wanted to charge us 200$. After talking to staff we were able to get out $ back. So dissatisfied with them. Thank you Zoom Care we appreciate you! You actually care about the people you are serving!!

ZoomCare is always handy in a pinch, and this year, I was definitely pinched: I wasn't able to get…read morein to see my PCP by the end of the year, and I needed to do a Annual Wellness Exam for my employer's insurance plan, pronto! Thankfully, ZoomCare allows you schedule an appointment at a moment's notice, so I was able to get in to be seen, get my paperwork filled out and in order, at the eleventh hour! Big thanks to Dr. James Stupfel, PA-C, who was friendly, welcoming, helpful, knowledgeable, assuring, and personable. If I didn't have a PCP, I would absolutely visit him for everything, based on his calm, professional demeanor. Very recommended for anyone who unsure of using a fly-by-night, last minute healthcare provider. People like him give credit to ZoomCare, and the healthcare industry in general, at a time when people have begun to (rightfully) question our broken, predatory system. I would recommend him to others, in a (calm, steady, measured) heartbeat!

There Should be negative stars for this one. Exactly How…read moreBadly does sea mar Co. treat their employees, that these employees are so consistently disorganized and unprofessional? They don't keep track of their work, and they never complete a _simple_ cleaning in 1, One, visit. The scheduling and communication here are the worst I have ever experienced. A dentist/Dr here actually lectured me, ME, The Patient, for 20 minutes while I was in the chair, because I did not know exactly which of my teeth were not cleaned during the first visit, at which time the work should have been completed in the first place. There was also Much loud complaining about co workers in front of me by Dr Temper Tantrum. Somebody with a doctorate should be more mature than this. Today, visit #3, somebody in back decided my cleaning was completed during the first visit #1. I went to appointment#3 today, and they said the job was completed, and sent me home 20 minutes after scheduled time still sitting in the waiting area. THE CLEANING HAS NOT BEEN COMPLETED, AND I KNOW THIS BECAUSE THE DR YELLED AT ME ABOUT IT DURING VISIT# 2.-just sent me home angrily without finishing the job. I always show up on-time. I am in good standing as of this review. I am an excellent patient. I have been Too Nice. It feels as if they are perhaps using tactics to over-schedule, then turn away patients for some reason, even though they know they are not supposed to...? SHAME ON YOU SEA MAR. Reader, Pick another organization, save yourself a lot of trouble.

was seen by a gynecologist from urgent care. Who then told me to call and make an appointment with…read moremy doctor for bladder cancer that it was urgent. When I called to make the appointment at Seymour, told that it didn't matter if I had the potential for cancer, they could only get me an appointment for July. They didn't care there was no emotion no feeling about somebody who has had cancer prior who could have it again. Good job a way to help our community by letting everybody die because you don't care.

This review is based on my visit to the Ophthalmology clinic in October 2025…read more The doctor was fine, and the care provided was ok. It seemed like she did a lot more screenings and tests and retests than my previous ophthalmologist. The office was comfortable. One issue with the office, though, was that the Medical Assistant wore the strongest cologne. It was very out of place in a healthcare setting. My chief complaint is that the front office and the ophthalmology biller in the office insisted on collecting a $100 fee instead of running my visit through insurance. Had they run it through my insurance it would have been a $30 copay. I have called the Vancouver Clinic and this ophthalmology office multiple times to get the $70 difference returned (or at least get the visit billed to my insurance), to no avail. The Vancouver Clinic never returned any of my phone calls. This is par for the course at Vancouver Clinic, in general. I have had great experiences with the clinicians. But when it comes time for billing or scheduling, I am always very disappointed. I won't return to TVC for ophthalmology specifically due to the front office billing problem.

VC patient for 30 years,the last 10 I've seen a steady decline in service and care,now while…read moremaking a payment over the phone I told the associate I could only pay half,she then proceeded to charge my card the full amount which now im short on prescription money.this is not only illegal but unethical. She admitted she made a mistake and would refund the over payment. 5 days later no refund!! Time to find another provider.

They recommended an initial pregnancy consultation, but failed to provide any consult during the…read morescheduled session.

Had to go here on a Saturday for an urgent-ish appointment. The staff was so friendly, there was no…read moredelay in my appointment, and the office itself is beautifully designed. So happy to have this option!

Easy appointment scheduling right through MyChart, the service was fast and they listened to my…read moreneeds rather than just telling me to get rest (went in for sore throat/strep test). Very good experience

The medical provider Carrie is fantastic. My contention is with the medical assistant Brenda. This…read moreindividual made racist comments and was extremely inappropriate when I was there to receive care. I have given management ample opportunity to address my concerns but they have been completely unresponsive. I will not return nor recommend due to this not being a safe place for POC. I expected more from providence. Shame!

Seamless process to pick an appt and add my insurance details. But the thing that was most…read moreenjoyable was how amazing the entire care team was. The front desk staff was fast to sign me in. Even with one physician on site and lots of patients Jonathan the PA was phenomenal. He was warm, listened to my concerns and came up with a plan for treatment. Tony the MA was also very kind, easy to speak to and was up front that timing was running behind. From start to finish I felt heard, respected and had all my question and desired outcomes met. I've been to the Vancouver Clinic a number of times and had pretty poor experiences. Really pleased and grateful that AFC was different. Thank you to the team!

Tried calling and got IA or a Bot. Website and IA advise walk ins are welcome. I sent my 90yr old…read moremom over around 5pm on 7/24/26 and she was refused care!!!!!!. Walk-ins are really not welcome!!!! It takes a lot to get a 90 yr old wheelchair bound lady out and since it is advertised all over as "walk ins welcome" I did not expect to be refused!!!! Additionally upon internet research it reads "not busy" at this time.

So I checked in here today with actual registration people since the kiosks were full. Interesting…read morething was that my receipt was going to my wife's e-mail address which is different from the kiosk which send it to my e-mail address. Possible HIPAA violation if the person wasn't paying attention. I called this to the attention of the person that registered me and the person did ask if it was okay. I did ask the person to create a change request which was basically ignored. Privacy is everyone's responsibility.

Have had many years of care here and there are many reasons I'm still here. I use the on line…read moreservice to send messages and order medication which prevents me from having to navigate the phone systems. My primary care doc is so helpful and thorough and I would not trade her for the world. The lab is fast and easy and the X-ray department is great also. The pharmacy gets busy sometimes but the staff is always kind and helpful too.

I went to Vancouver Clinic - 172nd/Tech Center. due to a lingering cough. I was pleasantly…read moresurprised that there wasn't a long line. I did still have to wait about 20 mins before I was called back to a room. Then waited 10-15 mins before seeing a doctor. To me, that seems reasonable -- I was a walk-in. The environment is clean, calm, orderly, welcoming. Bathrooms in hallways are kept very clean. Seating areas are kept very clean. Dr. Erik Andru Martin is who took care of me that day. I was very impressed with him stopping in to apologize for the long wait & checking to see what my specific needs were before needing to leave to complete other patient care. When he returned, he was a good listener, asked good questions, he didn't seem to be rushing at all. I appreciated that he heard what I've tried in the past to deal with a lingering cough & he didn't try to insist on one method to help -- he gave several suggestions. I also appreciated that while he did prescribe a medication -- he also gave suggestions of some very practical ways to address the cough at home. Thank you Dr. Martin for your excellent care.

I called before my appointment specifically to verify that my insurance was accepted and was…read morereassured that I was in network. The very next day, I was told I owed hundreds of dollars because the provider was actually out of network. When I explained that I had called in advance and was explicitly told otherwise, the response I received was shockingly dismissive and condescending: "It doesn't matter," followed by, "You owe this amount, and we don't negotiate." No one should be treated this way, especially when they're already dealing with health concerns. The lack of accountability, compassion, and professionalism was incredibly disappointing. Be sure to verify everything yourself before receiving care--I felt this was a classic bait-and-switch experience.

Melissa Cosgrove RN was extremly patient with me, having to go in 3 times; over 2 weeks; for my DOT…read moreexam for my CDL. Having 'white coat syndrome', my BP held me back from passing. She gave me advise I needed & working with my Dr. I was able to bring my BP down to a passing score. Diane B. Vancouver, WA

Ordered a test through a third party. Tester at this office failed to retrieve/put my mailing…read moreaddress on my consent form so I can receive my results & when I called to get it added the woman I spoke with was extremely rude. I asked them to add my mailing address to the form and she informed me with a lot of attitude that they "wouldn't be doing that" then hung up on me. When I called back she refused to even look at the form to see if there was a space for a mailing address. I'm really not sure why the attitude or the refusal to help a customer. Inexplicably unprofessional and incompetent behavior.