We have visited here twice. Definitely recommend if you need a quick urgent care spot. Both times…read morewe have needed x-rays so make sure you check to see if the x-ray tech will be there as they are not there all the time. Thankfully both times an x-ray tech was available. Very kind and helpful staff. Straight to seeing how they can help and letting us know options. This is a million times better than legacy. Save yourself the headache and try them first. Worst case they will refer you somewhere else, but so thankful for this place.

The folks at this office are very friendly however we have had billing issues since January and…read morethey still aren't resolved. I did the tele visit in January and the operator insisted I pay more than my usual co pay, which I agreed to because I was sick and needed to see someone. Next issue from the week prior was my wife's visit. She paid in person yet is still receiving notices that she has an open balance. Typically if you have an open balance for more than two months you get sent to collections. This is my biggest concern. We went in person to show our receipts to the receptionist, Jolene, who seemed very helpful. She told us someone would be giving us a call in the next day or two. The people were very friendly when my wife went to urgent care, but having these billing issues still unresolved two months later is unacceptable. I can still recommend going to get decent care here but if this isn't resolved and we are incorrectly sent to collections, this will easily slip into nightmare territory. Lastly I want to note that my previous unflattering review was removed.

I've been to two legacy go health care since here in WA for two completely different reasons...The…read moresalmon creek and now the Camas... The care given from front desk to walking out is so friendly and caring... I couldn't ask for more care from the Office team to the assistant... to the Dr!!! California urgent cares need to step it up!!!

Front desk employee less than pleasant. I understand that I'm a walk-in, but felt entirely…read moredismissed and that I didn't have the right to seek medical care.

The Vancouver Clinic system is great and I feel well cared for there in any of their clinics…read more HOWEVER, they recently DOWNGRADED the seating in all the clinics I have visited. There are new chairs which are reasonably comfortable, but there are FEWER in all locations. They have defaulted to backless benches in most locations. Even with the benches and chairs seating is awkward for two people, and places to sit are fewer. I will, of course, continue doing business there but I am NOT HAPPY with their recent furniture purchases. I will rate this 2-stars for furniture. 5-stars for care.

Came I'm to establish a primary to help with some of my health concerns. Paid completely out of…read morepocket, no insurance. Felt like I was completely wasting everyone's time and had to negotiate bloodwork to be done because they didn't feel it necessary, and they stated they do not typically help in this area. Got the bloodwork done, primary didn't help, asked for a referral and got denied. Now I use the internet to buy my prescriptions and hope they are pure. All I wanted was some help...

Legacy is the worst. I'm 62 years old and have never been to a worse health care provider... Here…read moreI am 2 years older and things have gotten better. Changed drs. Dr. Biscaro is awesome. Actually listening and providing accordingly. I hope you don't get the PA I had before.

A small hole on my shoulder, quickly widen & symptoms visibly spread which were ignored. The nurse…read moreinstead stated that there was nothing to treat & nothing that she could do to help me & advised that I take DELUSIONAL MEDICINE. I began to video my situation & she is heard mocking me. Her negligence was inhumane & demeaning, showing no compassion, professionalism or integrity.

Honestly never had an issue here They always see me in a…read morefair amount of time. One of the nurses could use more practice on making a brace for a broken arm, and perhaps cover the "69" tattoo on her forearm lol but other than that they're usually pretty great fast and efficient

Right before Christmas, I was tasked with bathing my cat due to necessity as she's overweight…read morebecause to a medical condition. She was not appreciative of the attention, and proceeded to chomp my finger most ungratefully. (I still love her. It's never the critter's fault.) The next day, I went to urgent care and was given antibiotics. A few days later, after noticing my finger could not bend, I returned to urgent care where they performed a series of x-rays to see if perhaps my finger was broken. Thinking she saw a fracture, the urgent care doctor sent me to the ER where they performed even more x-rays. No fracture, but they advised me to consult a doctor in Vancouver Clinic Sports Medicine office, which I dutifully did. The Sports doctor was concerned, and advised me to consult a surgeon, then his assistant made an appointment for me at the Vancouver Clinic Surgery Center. Up until this point, I was reasonably satisfied with the care I had been receiving, and truly felt that the professionals involved were doing their best to help me. All of that meant nothing after a five minute consultation at the Surgery Center. The first thing the doctor said to me when she entered the room was, "I don't know why you're here. " I was there because I was instructed by her colleague to consult a surgeon. I was following the recommendation I was given. She made me feel silly for being there, stupid for not having the medical Insight to know instinctively what my ailment was, and foolish for having spent the money for the luxury of waiting 45 minutes for her to be rude to me. No apology for the long wait. She didn't even want to sit down and look at my finger. I would love for someone to listen to her recorded notes of the visit. If only her eye rolling was audible. She numbered the 5th doctor I consulted regarding my injury. I followed every order, went to every appointment. For her to be so dismissive and impatient is exactly the reason why it is difficult for me to not only trust medical professionals, but to even consult them at all. I'm not confident that I'll be quick to seek medical care In the future due to the fear of being demeaned again. She was under the impression that my bite was from a normal cat. It was not. The cat in question is a behemoth and the bite was very hard and prolonged. The issue with my finger not bending was instant the second I pried her off of me. I asked her about that and she said, "It's scar tissue." How can the issue be scar tissue like she said if it was instant? A question that will remain unanswered, it seems. The only advice she could give me was to go to physical therapy. In fact, she said I should have been in physical therapy from the beginning, yet the 4 doctors before her didn't present me with that option. The meat of the matter is that sometimes it's not what you say to a patient, it's how you say it. There are a hundred different ways she could have presented her diagnosis to me without making me feel like a schmuck. You see, thanks to her, I now realize that I spent $300 in unnecessary appointment co-pays that I'm not very happy about. This final visit regarding my saga of the bite of the fat cat was the very definition of adding insult to injury. No, I would most definitely not recommend the services of the Vancouver Clinic Surgery Center at Salmon Creek. As for my finger, I'll handle physical therapy on my own with the help of Google and YouTube, because the trust is gone.

I have had Urgent Med Center (in Salmon Creek) as my primary care clinic for about 5+ years now…read more.. I now live in Oregon and still travel to Washington to be seen by this clinic. During this Pandemic, me moving, my insurance changing, and a brand new baby...doctor appointments seemed quite stressful! However, UMC has been a relief through it all, with friendly and personable staff & doctors. They are always quick to answer any questions I may have. I appreciate everyone at Urgent Medical Center!

Always did a good job. I had an appointment, didn't have to wait long…read more Had no problems grate job.

I have been a patient at Ridgefield Family Medicine since 2017, and I absolutely love them. My…read moredoctors listen to me and take their time, so I never feel rushed in my appointments. Bliss is my primary doctor for everything except my hormones, which I see Dr. Drew for. I highly recommend them.

I recently started healthcare at RFM after poor experiences with a Naturopathic Doctor at a small…read moreclinic and with an MD at a clinic affiliated with a local small hospital. I've been happier with the results from RFM to this point in time. I have seen my primary care provider at both the Woodland and Ridgefield locations. So far, my care has included bloodwork and blood pressure checks, follow-up care from a hospital ER visit, and urgent care for a repeat shoulder injury due to a trip-and-fall accident. When first getting set up with RFM, it took 3 business days to get a return phone call due to staffing issues. I learned that the clinic is not accepting new Medicare and Medicaid patients (so I will have to change clinics in less than a decade), and that some of their physicians are not taking new patients. I wanted a male provider and currently am assigned to a certified Physician Assistant instead of an MD. (I don't have an issue with this; two recent trips to an ER gave me data points that even hospital emergency rooms have a PA handling most of the patients instead of an MD.) I've found that test results, referrals, and visit notes are available quickly in the Patient Portal. Phone calls with test results seem to take longer to get, and I've opted to use the Patient Portal for now. Billing - as some have pointed out - can be an issue. I retired recently and changed insurance, and due to a problem at the new insurance company, I was not "covered" at my last visit (though within 72 hours, this was addressed by the insurance company). Getting the billing people to bill insurance took 3 attempts over a 3 week period. There is always room for improvement, hence the 4 star rating. I do think the providers are trying to improve.

Had the absolute worst experience ever. I went back to get test results from some blood work they…read moredid. First, the "receptionist" read my results to me in the lobby. Second, when I asked for a printout to take to my PCP, he got annoyed. Then when I had questions about the results and what was included as recommendations, he said "you need to find thst out on your own. Thats what adults do. Thats what being an adult is about." I literally was doing just that. Asking questions about my medical diagnosis and his response was "go find that out." Seriously? I could not believe how rude he was. Oh. And the reason I had to go in was because they were calling the wrong number. BUT they were able to text me reminders about my place in line? WTF?

ZERO STARS. AWFUL CUSTOMER SERVICE. WHY DO U GUYS HAVE 7:30 APPOINTMENTS IF YOUR GONNA TURN AWAY…read morePATIENTS??? SOME WHO HAVE TO LEAVE WORK EARLY TO HAVE AN APPOINTMENT. NEVER come here if you have an evening appointment. Staff is unbelievably rude and couldn't be more of a hurry to get home. I work in the healthcare field and it's a standard to treat all patients with care and concern. No matter what mood your in. I came in 8 MINUTES LATE for my 7:30 appointment because I needed to leave work early. The nursing staff working tonight 4/17/23 at 7pm are awful. But the actual provider was nice enough to step up to the desk and actually communicate like an adult, not a spoiled child who needs a nap and yelling from back "WE CLOSE IN 10 MINUTES. WE CAN SEE HER-- WE CANT SEE YOU." Will be sure to get both grumpy Greta's name next time :)