There was literally not one person in the waiting room and we sat in the 80 degree waiting room for…read more30 minutes! There were NO patients and we sat there waiting and sweating!

We enjoyed the experience at Next Level the Drs seem knowledgeable and you're in and out quickly.read more

Dr Salako was great!! He gave a great diagnosis and prescribed medication that worked. He called a…read morefew days after to make sure I improved and gave more recommendations for care. I can never get appointments with my PC. Minute Clinic is always fast and knowledgeable

Worse service ever! Walked in sick, unable to speak, green mucous everywhere, fever and all I was…read moreprescribed was a decongestant. The NP completely walked over me because I couldn't do speak! My voice is completely gone and I think I have bronchitis if not pneumonia! All she prescribed is a decongestant and tells me to keep taking my allergy med. I could've gotten a decongestant over the counter and not paid to see a doctor. Never again! I wasn't even aware I was going to see an NP until she gave me a visit summary. She says, it's an allergy even though I had a fever, coughing green phlegm and unable to breathe. 0 stars....I could go on! Please don't waste your time, ready to sell a flu vaccine though, that was first on her list! Not feeling better at all! All this NP was concerned for was judging me about my symptoms! Lady I could show you the coughing green mucous! And the test showed I have a fever! If that ain't enough for concern, I don't know what is!

I wouldn't trust my health or the health of a loved one to this facility…read more I brought a family member here hoping to get quality care without a wait - since they were ill. The first thing they pushed for was a Covid test even though Advil had effectively haunted the symptoms they were experiencing. No further tests were performed. Just here is a Z - pack and GOOD LUCK, "Friend". The Nurse Practitioner will give you her card and tell you to feel free to call or text her if you have any concerns or need further assistance. She won't respond if you call her.At least she didn't when we reached out several times. Fortunately we were seen by the medical staff at Memorial Hermann, because a potentially life-threatening condition was overlooked. Lesson learned: When it comes to your health don't just trust anyone - especially when their standard of care and practices are not closely monitored.

From the owner: Welcome to Walk-In Wellness Family Clinic…read more  At Walk-In Wellness Family Clinic, certified family nurse practitioner Elaina Johnson, FNP-C, and the team provide preventive care and family medicine to people of all ages living in Cypress, Texas, and throughout Harris County.   Elaina earned her degree from the University of Texas at Arlington. She treats every individual as a member of the family and brings an extensive background in pediatric and adult emergency medicine. Whenever possible, Elaina uses conservative, holistic treatments that ease uncomfortable symptoms and improve the quality of life.   At Walk-In Wellness Family Clinic, everyone is welcome. The team provides a comprehensive suite of medical services on a walk-in basis, including pediatrics, sick visits, chronic health management, and lab work. Individuals can also access more specialized care, including physical exams, women's health, hormone replacement, and weight-loss guidance.   Elaina and the team strive to keep medical costs affordable without sacrificing the quality of care. What's more, each provider is a board-certified family nurse practitioner with emergency medicine experience.   To keep patients informed, Walk-In Wellness Family Clinic offers a cloud-based electronic health records (EHR) system with access to a patient portal. Individuals can manage their medical documents and message practitioners in the office thanks to this advanced technology.  ...

I have been here several times and consistently receive great, quick treatment. The staff is nice…read moreand business is very clean. Will continue to come here and recommend them to anyone.

I was seen by Rebecca Vasquez here and unfortunately feel that I was misdiagnosed twice. I had an…read moreinfection & she advised me to treat my symptoms with over the counter medication because I tested negative for three common illnesses. Despite following those instructions, my condition continued to worsen, requiring me to return to my primary care doctor. During my second visit else where, my doctor evaluated me and prescribed the appropriate treatment for the infection. The physician was surprised that I had initially been discharged from this place without any treatment, considering how significantly inflamed & swollen my throat was and how I could barely talk, swallow, or eat anything without crying. Overall, I was disappointed with my second evaluation and the lack of appropriate treatment, especially given that my symptoms continued to worsen, but immediately cleared up the second my actual doctor gave me what was needed.

2 hour wait is INSANE to me ! I would have left but they took my money at check in where they DID…read moresay it would be a wait. However I was called back not to long after that where they have you wait in an actual exam room- that was misleading to me. Maybe that's normal for this place and / or TX in general but I'm used to very quick in and out visits at places like this - just a warning to anyone. You also can't use your phone in there due to service issues so if you have work to do while you wait forget it. I do have to say the receptionist and the Dr were both very nice though.

Absolute shit show today. The provider accused me of being racist when I held her accountable. She…read morethen lied on the medical assistant. She stated the medical assistant stated you said she was to Hispanic. Like really! I never said that we never even spoke. She then came in and said I was being rude to everyone when you can clearly see on the cameras I was not. I will be contacting the board on the provider today. Beware before going to this location! She is rude and unprofessional. She is a liar and should not be working in the community!

The staff here are wonderful. It's challenging having to take a family member to urgent care, but…read morethey are great at calming everyone down, whether patient or family member. I really like the people and the facility itself. It's incredibly helpful to all of us to know that you can get ER or Urgent Care assistance in the same place, depending upon the problem being treated and its severity. How wonderful is it to have a Doctor on hand. The service is very quick. They gather all the data and quickly get you settled in a very cute treatment t room. Look at those pictures. The greeting at the front desk upon arrival is friendly and helpful. I really like this place. I'd rather I didn't need to go, but it's great knowing that there is a doctor and competent staff to see to your care.

Today we walked in to the urgent care with a broken ankle. My wife was is visible urgent pain and…read moreit's been over 1 hour and they have not tended to her. Decided to go to another facility so that she can be taken care of. Very disappointed in their service

Checked in using my phone and as soon as I walked into the minute clinic area one person came out…read moreand asked what I was here for and got my insurance and info started, he closed the door to finish with another person and ANOTHER staff walked out of a different door and asked to get me started. Both people were very polite and professional and I appreciated that they were taking care of business and getting things done so quickly! I was in the minute clinic with 2 other people (strangers) and they took care of all 3 of us quickly and efficiently. Brandon took care of my vaccine and test, he explained the process for each vaccine and test and what he was doing before he did it without me asking (which I REALLY appreciated) and answered a few extra questions I had. He also had my paperwork ready to go so I could leave as soon as I was ready. My appointment was at 7pm and I walked out at 7:07pm If I need to use minute clinic again soon I will definitely visit this location!

Dr. Amy was very helpful with the process of helping us with my brother's sports physical. Would…read morerecommend her!

I recently had an online appointment with Corinne, and I want to provide some feedback…read more It was never my intention to avoid paying for services -- I had my card ready from the start, and the payment has already been taken care of. However, during the visit, I was told that I could not be covered for an annual exam without coming in person. Since I live in Dallas and cannot travel to Houston, there was no point in continuing the appointment. What felt difficult for me was that instead of having my questions addressed, the conversation shifted immediately to payment. That left me feeling like money was prioritized over my care. I believe patients would feel more supported if their concerns were listened to first and billing discussed with more empathy. I have always paid for my visits and would never intend otherwise, but based on this experience, I don't think I will be continuing care with this provider. I hope this feedback helps improve the patient experience for others in the future.

Upon entering Real Nurturing Family Practice I knew immediately that it was a special place for…read morehealing. The conversation I had with its provider Corrine Brown, FNP proved that my instincts were correct. If you live in the area and need quality care, check this place out.

I genuinely wish I could give this place ZERO stars because this was one of the most disrespectful…read moreand dehumanizing experiences I've ever had in a healthcare setting. I walked into this urgent care facility in REAL pain, simply asking for help verifying my insurance coverage using the member ID on my card something that should be quick and standard at any front desk. Instead of receiving even basic assistance, I was met with a nasty attitude, zero communication, and complete disregard from the front desk employee, Myra. Let me be very clear: Myra was completely unhelpful, dismissive, and showed absolutely no compassion for someone seeking medical attention. She acted like assisting me was an inconvenience, refused to properly verify my information, and made no effort to guide me or even communicate what was going on. No eye contact, no explanation, no empathy just pure rudeness and attitude. What's even more concerning is that Myra is the FIRST point of contact in a medical facility. People come into urgent care scared, in pain, and needing help and THIS is how they're treated? It's honestly alarming. If this is how patients are greeted, I can only imagine how many others have been dismissed or turned away while needing care. I left still in pain, frustrated, and completely disrespected all because Myra couldn't show basic professionalism or human decency. No patient should EVER be made to feel like a burden when they are seeking medical help. If you value your time, your health, or basic respect, DO NOT come to this location. This experience was unacceptable on every level, and management seriously needs to address the behavior of their staff especially Myra because this is not okay. I truly hope leadership sees this and takes immediate action, because no patient deserves to be treated like this.

Memorial Herman Cypress has lost their focus in caring for seniors. My mother was being forced to…read moreleave until I filled a grievance for unsafe release. Had my mother been sent home she could have fell. Finally MH sent her to skilled nursing for rehabilitation. Two days later Harris County Adult Protective Services arrived at my door. I learned Memorial Herman Cypress reported me for filling a grievance. If you have a parent or grand parent do NOT send them to Memorial Herman cypress. Methodist is next door go there instead. I am totally surprised at the lack of concern for my mother's safety.

Dr- you need these procedures to confirm/rule out Crohn's and colon cancer…read moreMe- let's do it Memorial Hermann- you need to pay $2000+ up front to get these procedures Me- I can't afford that Memorial Hermann- we require $1500 deposit up front if you can't pay the whole amount Me- can I do a payment plan Memorial Hermann- no Me- cool I can't afford up front so I could just die of undiagnosed cancer Memorial Hermann- if it's deemed an emergency we can work something out payment wise. We will call you back. Memorial Hermann you don't offer payment plans/financial assistance for expensive and necessary medical procedures?! It's not like I'm coming in for some elective procedure. Shows how much you actually care for people and their health. Shame on you. I've lived in 4 different states and have always been able to make payments on medical bills.

I'm writing this review to express my concerns with my interactions with Dr. M Graham. I picked…read morethis doctor because I am black and I wanted to receive help from a doctor that looked like me. But mins after interacting with her, I started to regret picking a doctor solely off of color due to the cold and annoyed responses I received from Dr. M Graham the entire time. Mind you, I've done this before in other cities and the black doctors have been AMAZING. But the difference with all the other black doctors I went too, they had conversation with me and showed their passion for their job as well as their passion to make sure I'm well. I'm a Program Manager at a health insurance company and my team job is to educate patients about their benefits so they know the importance of following up with their Family Medicine doctor/ Internal Medicine doctor / Primary Care doctor to prevent them from readmitting to the hospital. But when a doctor is cold and makes you feel like you're getting on their nerves, I can see why to this day patients aren't comfortable speaking up for themselves. Doctors and Providers have to do better with creating environments where questions are welcomed because the patient should be invested in their care because that patient is the only one responsible for ensuring they take all the action items needed! I personally did ask all my follow up questions because I know I am in charge of my health and following whatever I need to do for myself. But I did take a few notes to make sure I was able to share with the office manager the interaction I had with this woman as a new patient. I'm leaving two stars solely because the scheduling team was nice and the front desk staff at the Fairfield location was nice and did recommend I see Dr. N Brown the next visit. But do not book with her if ask questions and would like to be sure of the information you received. Do not book an appointment with her if you expect your doctor to be friendly while you interact with them. Do not book with her if you expect to actually feel like the doctor kind of care about the concerns you bring. Do not book with her if you're not okay with someone slapping their hands on the countertop due to your follow up question about your medication. It's sad to say this because all these things in the last paragraph a patient should feel comfortable doing. But I was told that is just her personality so it seems like patients have complained and but it is what it is with her. This is the service you will be paying for.