I recently bought an old house and during reno, discovered I had Chimney Swifts. I called Complete…read moreAnimal Control because my Ace Exterminating guy recommended them. They came out and explained how they could solve the problem. It was a process and it would take 2-3 visits. During one of the service calls, because of a mistake or oversight, a significant mess was made in the basement in which I had just built white shelving, laundry area structures and a concrete folding table. They were working on the roof, so they probably weren't aware of the mess in the basement. I called the office to alert them to the mess. They sent someone out to assess the situation and he determined, yes, they were at fault and this was on them. After he consulted with the manager, I was told that they would take care of the clean up, but they didn't want to attempt it themselves for fear of making it worse. (soot). So the manager calls around to find a restoration specialist to do the cleanup. They contracted Service Masters who did an excellent job of putting things back in order. But that came out of the pocket of Complete Animal Control, so I'm positive they lost money on the job at my house. Colin - the manager - called me several times throughout the process to let me know the actions they were taking to fix their mistake. He went above and beyond to make sure I was happy and satisfied. The actual work getting rid of the Chimney Swifts was great, just this one hiccup that could have been a customer service nightmare for me. But I cannot say how much they went above and beyond to make sure I was happy with the outcome. Look, stuff happens. People make mistakes. But, this company owned up to it and made sure they fixed it. I haven't experienced customer service this excellent in years. It was very refreshing. I will definitely call them again if I need their services. I HIGHLY recommend Complete Animal Control. They do great work, and they will make sure you are happy. Please give them a call when you need help with critters!

Woodpecker holes in a wood house - we needed help. Each…read moreperson who helped us did a great job, communicated well, and made sure our woodpecker & squirrel holes were empty and closed up. Wayne took my input and gave me choices as he went along, and I appreciated that.

While this business was not cheap, I was very confident that it would be done properly. I have been…read morebasically putting a Band-Aid on repairs here with squirrels and raccoons getting in every year through a different location. The attic was a complete disaster with animal poop all over and insulation ripped up and torn all over. Additionally in the basement rats had gotten in. They knew the place to come during the winter to stay warm. I'm confident with the year guarantee that this will not happen again.

Excellent service provided by Wesley and his crew. They provided a fix to my problem with ease…read more Highly recommend them.

This is the wrong business. I've made a mistake and I'm…read moretrying to rectify it. Please excuse my mistake.

I called him yesterday & he came out right away today! Even texted me before he was "on the way" to…read moremy house (always appreciate a heads up). Found the dead animal underneath our porch & was quick and professional. Thanks!

These guys were awesome and removed a mother skunk and her babies from my crawl space. They were…read moreprompt, experienced professionals with a fair price. They inspected everything and ensured we would have no more visitors! I would definitely use them again!

Wayne is awesome! Very accommodating to my schedule and a thorough inspection. He is extremely…read moreknowledgeable and provides great customer service!

They are responsive to calls and texts. They are professional. They are kind and they are punctual…read more I highly recommend this pest control company.

Great service! Very knowledgeable and through, responsive, locally owned (Brad) with a strong…read morereputation. They came highly recommended to me and glad we called them. No contract!

Easy to book an appointment, very responsive, and the technician that showed up was very…read moreprofessional and kind. Glad I made an appointment with this service.

Great service! Everyone who has come to the house has been very pleasant and professional. The…read moreprices are reasonable and they're always willing to leave extra traps for you. They spray for all sorts of bugs and even removed a wasp nest for us. We can't recommend them enough!

EVERYTHING NEEDS TO IMPROVE!! Service is terrible…read more Techs argue with me about where we need to locate bait stations and try to remove them when they are mine anyway I'm going to be looking for another company if anyone has a good referral

Casey and Mathew came out to my house in Murfreesboro and did a wonderful job taking out the old…read moreinsulation and replacing it with a new one, also cleaned up afterwards. Were very polite and professional. I would highly recommend them Thank you H.Sarafin