I was seen by Christa Williams and was actually uneasy at first. The last time I was seen by a dermatologist was a painful experience as a single biopsy of my skin needed to be extracted from my back. That was about a year ago and I've never been to a dermatologist since. This time, I needed to get a full body skin exam with 3 different areas that needed biopsies and it was very near painless, quite different from my last experience. I would highly recommend seeing Christa Williams if you want a professional who excels at managing patient pain levels with the utmost care. read more

Christa is very nice. But I was told I needed to schedule to have two spots excised and removed. Schedule the appointment only to show up and be told they don't have to be excised. Go to the front to get reimbursed and I'm told I still need to pay a copay. Pay a copay for what??? The doctor telling me that they messed up and scheduled me for a service I didn't need?? Ridiculous. Asked multiple times if this could be waived and was told no. Makes me not even want to come back for yearly skin checks after this. read more

My son has been coming here since 2023 for a skin disorder that peels his skin and causes it to become raw 1. it takes a long time to get an appt 2. since my son wasn't having a flare up at that moment the doctor denied him a drs note and said it wasn't "chronic enough" 3. They lost the photos I sent them nor could they locate their own, but one 4. The Doctor was very young and inexperienced and when you ask questions She was rude and condescending 5, Dr Reddy never came by to oversee the situation that was happening with his staff and the mistreatment 6. I'm going to continue posting comments for everyone to see how poorly you will get treated. They are expensive and do not care about their patients. read more

Dr. Sampreet Reddy saved my husbands life. I truly believe it. We went in for a Mohs on one area but he saw something that concerned him more. He did a punch biopsy that set in motion life saving surgery and immunotherapy. Thank you Dr. Reddy! read more

Good service with capable doctors and staff. On the negative side, extremely expensive and they want their money asap. I've received text messages every other day stating I have an outstanding balance in the meantime they are still working with my insurance. Just today they sent me a new bill due to receiving info from my insurance. read more

Dr. Stephanie Schafer was amazing. So was the assistant in the room I forget her name but she has cute earrings and necklaces. I had an amazing conversation and experience with these two women while getting an excision on my left thigh. I would recommend them any day. read more

To begin, I have held a plethora of customer service front desk Jobs and their front desk is hands down the rudest and most unprofessional front desk I have ever experienced! I understand customers can be quite unpleasant however, the lack of professionalism would usually result in termination at a vast majority of businesses. They take no real time to accurately determine the issue with your skin. I have spent a lot of money only to be in the same boat with horrific facial eczema. I would not recommend going here. read more

I needed an itemized bill for FSA. The front desk was not able to give me one and asked me to call billing. I cringed because any time I've called in the past it was at least 20 minutes before somebody answered.I did, and 38 minutes later still no answer. Ridiculous! read more

Treatment is excellent. I have no complaints about the professional expertise of the staff. Contact with the office needs improvement. read more

Giving 1 star because the system doesn't allow zero. My husband was referred to Stephanie from his PCP. Not only did she NOT listen to his concerns, read his recent blood work, but she misled him into thinking they were taking biopsies of his rash/legions. She gave no suggestions as to what may be causing the legions. She dismissed everything he asked and discussed. End result we get a call from what seemed like a call center to tell him the biopsies came negative. We already knew all this. We were told the doctor would return our call by end of day. Nothing. Completely unprofessional. Uncaring. And completely uninformed. So now he has four unnecessary scars on his back for literally nothing other than to pad her bill to the insurance company. Which by the way was informed to not pay anything. All those diplomas on the wall don't mean a thing if you can't treat a patient. Go back to medical school and try and get more than a "passing" grade. read more

I don't generally give bad reviews, but if I could rate the staff I'd give them the lowest possible rating. They overstaff patients, leaving people waiting in the lobby only to be told you need to be rescheduled. Its difficult to get an appointment with an actual dermatologist, instead they put you with an assistant. When you ask for a dermatologist, you have to wait several months to see him/her. When you call to make or cancel appointments, they leave you on hold or ask you to leave your phone number for a call back. Then it could take 48 hours to get back to you. In my case I received a text message. This office is way too busy to care for me. I will look for another Dr. Still, why a bad rating? My appointment was scheduled at 9:30am, got there at 9:15am, cruised the parking lot for a handicap parking, but wasn't able to find one, had to park far away. It's difficult for me to walk, but I finally made it to the 3rd Floor by 9:33am. I asked the receptionist if she could take my new insurance card info, she told me there are 5 people ahead of you, you need to wait. There wasn't anyone else at the front desk, just me. I sat and waited, when at 9:50am the receptionist finally told me I can take your card info now. At 9:55 a girl calls my name, she advised me I needed to reschedule since I was late. I told her I was 3 minutes late, she told me we have you checked in at 9:50am. I told her I checked in at 9:33am and asked the receptionist to take my new insurance card info, but she told me there were 5 people ahead of me. Plus I told here there was a patient named James (one of 3 James) who told us he'd been waiting for an hour. She told me that Esther had left, so we needed to reschedule anyway. I asked her why would Esther leave without looking for me in the lobby? She told me Esther had to be somewhere else. She proceeds to reschedule me with Esther, I told her why would I want an appointment with someone who may ditch me again. She tells me, then it'll be harder to find you an appointment. She finally found me one and I left very disappointed. The more I thought about it, I knew I should have just walked out and looked for another Dermatologist. I tried calling to cancel the appointment, and couldn't get through, had to resort to leaving them a message to cancel my appointment. Very disappointed in Affiliated Dermatology. Think twice before you make an appointment here. read more

Friendly staff, minimal waiting time for appointments, and clean facilities. They also offer free wifi which is nice! They have regular aesthetician and cosmetic specials on rotation, so be sure to check their website or call and ask. The only downside is if you do need to call them, they are almost always busy, and I have waited upwards of 30 minutes to talk to someone! But that's the only issue I've had with them. read more

Christa the NP didn't seem to have a lot of knowledge for the practice she works in. When I went in and explained my condition to her, she recommended me a medication I had already tried and treatments that have not worked for me in the past. When I expressed concern, she brushed me off. She also interrupted me multiple times while I was speaking to ask me irrelevant questions. I recommend she becomes more educated in this field and learns to listen and not interrupt when people are speaking to her. read more

Yes, the staff is amazing. Great Customer Service. Very kind and considerate. I love the office staff as well as the doctors. Hundred percent five. Star. read more

really hard to contact for follow-up appointment . I have been on their phone tree for hours Ihave left numerous requests for call backs without results they do provide a website for scheduling-but it is not repeated and so fast that I can't copy read more

Fantastic Dermatology office. Our whole family has been going here for years. I especially like Megan Maley she has really helped me white my eczema condition. We always feel confident with the Scottsdale office. read more

Alexis and Angel were the best!! I got some moles removed and they made me feel so comfortable and definitely take care of their patients, even held my hand because I was scared! Highly highly recommend, will be returning to this location. Thank you so much! read more

Dr. Megan Maley is the best around. Her bedside manner is superb and she truly cared about her clients. I look forward to my yearly check in with her being my dermatologist. 20401 N. 73rd st Suite 230 Scottsdale, Arizona 85255 Scottsdale location located in Grayhawk Medical Plaza read more

I have been a long time patient of this office for many years, I arrived at my appointment today to be told that I did not have an appointment, that my account was deactivated and that I had a outstanding balance and had been sent to collections. The front office staff was so rude and couldnt give me any information as to what my balance was. When I told them I had received a confirmation text, confirmed my appointment, checked in online the day before, how is it that they are telling me I dont have an appointment and my account was suspended. They told me to call collections and take care of my balance and my account would be reactivated. The only transaction I was aware of was when I paid my balance of $297.73 on 7/17/2025 which is what the online portal showed me and I paid the full balance I was given. Billing told me I had a balance of $22....... they told me I had not been sent to collections. I am shocked that as a long time patient who has always taken care of my accounts I have been treated this way for $22 which I was unaware of. I was also shocked that they would have no regard for my time and the fact that I showed up to my appointment 15 mins early and nobody bothered to tell me my appointment had been cancelled or that I needed to take care of the balance prior to the appointment. Shocking. I will never return to the office. I usually have a bill of around $1000-$1200 per visist for skin cancers and biopsies and they turned me away for $22 which had I been aware I would have happily paid. Affiliated Dermatology should really teach their front office some customer service and manners. Dont go to this practice, find a office that values you as a patient and treats you with compassion and respect. read more

Their call center never gets back to you. I called several times over the past few weeks to verify an appointment. I even left a callback, which they guarantee within 24 hours. They never responded. read more

I came over here for some dermatology issues as well as trying out one of their mole removal processes. What's extremely scummy about this place is that they do not give you quotes for their services like other medical practices. At other medical practices, you're given quotes so that you can make a decision as to whether or not you want to do something. Also, the doctor has told me some of the procedures I've done will be covered by my insurance. They flat out lied. What's even worse is that there's a brown scar where my mole was removed; this scar is as big and as noticeable as the mole itself. It was a failed procedure and they scammed me out of over $230. I got charged for services I didn't even ask for which they did automatically. This was an extreme disappointment and a large waste of money. read more

I transferred to another dermatology office. I have requested my records from affiliated dermatology on 27th Ave., no less than three times. My new doctors office has requested my complete medical file plus color photographs and received no response for affiliated dermatology. Thorough I have gone down to the office and asked them to send my color pictures to my new dermatology. They have not completed this request. They are putting my health at risk by NOT transferring my records to my new doctor. I am going to the office again tomorrow and stay there again until they confirm that the color photographs are sent to my new office. read more

if I could give a minus 10 stars I you would! Waited for I hour filling out papers that said I would be held responsible for any charges that Medicare & my secondary didn't pay. I said I only wanted covered services & they said they don't always know! I was given no choice but to sign basically giving them Carte Blanche!!!! When I finally got into the examining room, I listed the things I told them when making the appointment and the girl said well we don't know if we have enough time to address the issues since there's a time limit!!!! I explained I had communicated my needs prior and they said 'sorry'. Inexcusable actions by this practice. The only redeeming feature was the PA Victoria was pleasant. I doubt I will ever return to this facility. read more

Tried calling to make an appointment multiple times. They say no one can answer phone and will give me a call back. No on calls back. Most ridiculous way to treat patients. read more

Update for 10/7 and 10/30 --- Despite prior assurances from this provider's Operations Manager, I was improperly BILLED AGAIN on 10/7 for fraudulent appointment on 4/1. Aka "surprise bill". This is the same non-event that I was told was "taken care of " in earlier review and was given written proof then. When I called to inquire on 10/7, was told "No such operations manager worked there." Called provider again, and was told I would have "a zero balance", with no explanation. I then received an email without any apologies- that shows zero balance, YET my Insurance company confirmed this provider billed THEM again as well. My Insurance company has alerted their fraud division and added provider to their watch list. Provider's actions have also re-opened existing fraud investigation at AZ Attorney General. It is my (updated) belief that this provider is systematically, fraudulently, billing clients, without their consent or awareness. Provider stated in June-- " Do not post about this to social media and we take care of this" -- Hence my muted responses till now. It is obvious that Provider is posting fake reviews, and trying anything to cover poor service. I am now debating going to the local TV and Print Media as well as re-opening a new BBB case and posting to other review sites. Provider is very attune to social media, so READ THIS: You agreed months ago to settle and close the matter. Per that accord, I closed BBB and Attorney General Cases. You have now violated that prior agreement. You should immediately send a formal message to my email, apologizing for this recent re-bill, re-confirm Zero Balance, AND that no further billing will occur for any prior appointments. This will take less than 10 minutes. Do you really want to lose that much more FUTURE revenue from such a past poor experience which you have repeatedly stated is "taken care of" ?? read more

I came all the way from South Phoenix and they did not tell me my appointment was canceled so I got there they didn't have the common courtesy to call me or text me let me know it was canceled and I have the appointment for over a month read more

I've been to several different dermatologist over the years just for annual skin cancer checks. I like dermatologists as much as I like dentists - I consider them a necessary evil that causes pain. When I was a teen I fussed so much at a mole removal that the doctor told me to never have children because of my low pain threshold! I have never found one I could tolerate until I encountered Affiliated when I was shopping and they were doing free screenings. I kept them in mind for a future place to try for a real appointment, and have been to them twice since. My most recent visit was the best - nothing found, nothing frozen and sliced off! Yeay! I was in and out in less than an hour. The front office staff were efficient, and the medical team was friendly, professional and engaged. I will definitely continue going here! read more

I took my teen here after battling dandruff for years. The NP spent maybe 5 minutes with us just to recommend Head and Shoulders. Honestly, I expect more out of a specialist than recommending a crappy, common over the counter solution that doesn't work. There was no effort made to find the cause of the problem or a long-term solution. This is my second visit with this practice and I've been disappointed both times. Definitely not worth a copay at the "specialist" level. They could have gotten that same level of service from a free virtual visit. read more

This place is money hungry made a appointment to get 2 cyst removed and paid and they decided to tell us we can only get 1 removed not 2 after we already paid and had the appointment scheduled for both to be removed now they want us to come back in a few weeks to get it removed and we have to pay more money for copays and deposits and I think it's very inappropriate to talk crap about people in the waiting room because are upset cause the dr is running 45 minutes behind not cool read more

What disgusting dirty place this is, you can see what to expect from the waiting room. Waited over an hour past my appointment time and ended up leaving as I suspected this would just get worse the deeper down the rabbit hole i went. My appointment with Theresa Hunt so i would avoid and find a place that is clean and has respect for their patients. read more

There billing department is why I am writing this review. I have not been there in years, never received a phone call, letter, nothing. Then I received a voicemail that I was about to be sent to collections over 70$. Confused I called, they said it was an unpaid bill from a long time ago. I paid the bill with my HSA card, even though I was annoyed I never received notice. This was months ago. Today I opened a collections letter. I called affiliated, they have no history of my calling or making the payment. Ok whatever, the conversation was going no where. I called the collections company, they would not take my HSA card. Affiliated dermatology has my correct email, address and phone number yet I never received notices. I gave it a 2 star because I actually love this place and when my mom had cancer they fought to the nail to help her get insurance. read more

I appreciate the care I received while in the actual office and by the office staff and providers. But if you have questions regarding billing, medical records or need to reschedule, it be is impossible to speak to someone. They route you to an automated service and you never get through to anyone. I have never had a voicemail answered or gotten a call back as promised by the service after several attempts. I've used their automated text line with no success. Their patient portal doesn't help. Awful and frustrating. Go somewhere else if you want our sanity. read more

They forced me to take out my own stitches when they were too busy to schedule an appointment. Also, they didn't send a cream that was supposed to be sent to the pharmacy. When I asked them about it, they said I would need to pay another co- pay. PLEASE DO NOT COME HERE. They are not willing to help you. They just take your money, and are very lazy people. read more

Affiliated Dermatology - N 27th Ave - Dermatologists Near Me - Phoenix, Arizona

1st visit Affiliated Dermatology prescribed a medication that caused my rash to become active and spread. 2nd visit: Skin biopsy 3rd visit: After having a skin biopsy the Doctor handed me a non-specific report and instead of resolving my skin issue I was referred me back to my PCP to test me for hepatitis C, my fisit was 15 minutes max. No explanation of my condition or the report. My PCP did the Hepatitis test and it came back negative. My PCP referred me to a different Dermatologist!!!!!! The new Dermatologist cannot see me for 2 months. This is distressing and frustrating because of the time, health and money. I would never refer anyone to an organization that is so uncaring and dismissive. read more

I went to the Surprise location to have a skin tag removed and an overall skin check. I arrived 15 minutes before my appt, as asked, because I was a new patient. I was called back to the room 30 minutes later. A nurse came in, asked me a few questions and went to get the doctor. The doctor came in about 5 minutes later, asked the same questions, and checked out a few freckles/moles and said everything looked fine. She then asked me to roll over so she could remove the skin tag from my left leg, as that was the best position for her to remove it. She didn't explain the process, didn't tell me what she was doing or using, just told me she was about to poke me. I'm assuming that was the numbing agent because she kept asking me if I could feel anything, after the pokes and I said no. However, while she was removing the skin tag I had a sharp pain on the back of my right thigh. I jumped because it hurt and the doctor just said, "oh that was left over uh ya" and didn't say anything else. She finished up, told me the nurse would give me a list of how to take care of the original spot and left. As I was getting dressed I realized the pain I felt on my right leg was where the doctor wasn't paying attention and laid the burning tool on my skin. Like I said, completely opposite leg, no where near the original skin tag. Hopefully it doesn't scar. I opened the door once I was dressed, was handed an informational sheet, told to have a nice day and sent on my way. There was never an apology or explanation of what occurred. I will NEVER return to this place. I've attached a photo of the extra burn. read more

Affiliated Dermatology - N 27th Ave - Dermatologists Near Me - Phoenix, Arizona

I first researched doctors here on Healthgrades and WebMD, and found the doctors to be rated highly. I had no issues making appointments with the doctor a couple of years ago, however now am told the doctor that I took great steps to find, is no longer taking appointments, but only doing surgeries, and that I will need to start seeing an assistant. However, even if I'd like to see the assistant, it is nearly impossible to make an appointment. I tried booking on line but have not received a return message (after 4 hours) to confirm they even received my request. Trying to call the office gives me a choice of waiting on the line or leaving my call back #. I waited on line for 12 minutes, only to be forced to give my call back #. Last time I waited for the call back, it was over 5 hours. Unfortunately, looks like I'm forced to do new research to find a doctor's office that cares about the patients, and not the $$$$$. I feel very unvalued at this office. read more

Went in for surgery 6 days later I was in the hospital with an infection for 3 days!!!!!!!!

Doctor was very nice and helpful, but I had to wait for an hour past my appointment time.

I went to their website and requested an appointment. I did not hear back from them, so the next day I called. They suggested I request a call back and I did that. They had not called back by the afternoon, so I called back and tried it again. They still did not return the call, so I left a message... you guessed it... crickets! Now it is the weekend and I wait until Monday for the same results- call in morn and request a callback and then again in the afternoon! Now it is Tuesday. I try again in the morning. Well, they finally return the call, but at 1:00 when I am in with my general doctor! I cannot imagine how many people they may be losing. I know I am looking for another dermatologist! I also had another time when they made me wait over an hour (asking throughout the hour when I might be seen) and said nothing and did not apologize until I told them they should! read more

While their physicians are great their business/billing practices are terrible. Every bill you get there are missing payments and you have to constantly call the billing office. If you're a person who doesn't pay close attention to bills and statements stay far away from this practice read more