I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

I'll summarize everything I'm going to say about these people in the long narrative below in just…read moreone sentence: If you are a business owner seeking honest, reliable, informative and focused support -- you'd be CRAZY not to give ITCSNY a try. I don't write reviews often -- much less raving reviews like this one. I own two businesses -- one bricks and mortar in a more established market, and the other a newer, internet-only biz. When we reached a point where it was time to upgrade our computer equipment, Dan was there to help and guide us with an assortment of options that met both our needs and our budget. We're now fully up to date and loving it. Further, with the continued explosion of the internet and its capabilities, I had no real idea of how to promote my business on-line so that more customers could find us. And here's where the real distinction lies for these guys. There are any number of companies out there willing to take your money to help improve your internet presence -- but what I found time after time as sales reps sat across the desk from me was that they were in the "telling" mode -- with very little "listening" going on. What I mean is that these companies may have good ideas to improve your internet presence -- but (as the founder and owner of my company for 26+ years now) I think I have a better understanding of who my customers are and what they want. So someone "telling" me what I need is not as valuable as someone who is able to LISTEN and work hand in hand with me -- building on both our experience bases to make improvements. ITCSY does just that. How do I know? 60 days after we started working with them, my service provider contacted me -- we had so much traffic to our site we had to DOUBLE the amount of space we'd been using before. More importantly, this translated directly to increased sales. I'll stop gushing now. These guys do a bangup job. I'll never go to anyone else.

These guys are great. My office has been dealing with an on going slow down on our computers. We…read morecalled one of those quick fix guys and basically was like throwing money out of the window. These guys came in and found out what the issue was quick. We decided to enter into a support deal with them and with their recommendations, our systems have been working great. L.R., Mellville, NY

I was provided an exceptional computer service. Mike is highly skilled and knowledgeable,…read moredelivering prompt and efficient solutions.Overall, I will recommend MTI Unit as a top choice for anyone seeking professional computer repair services.

I went to MTI to get my computer repaired. I ended up getting great service from the tech (Mike)…read moreand he was very descriptive when keeping me up to date and letting me know why my operating system got corrupted and the steps he was taking to repair my issue. I received a great unbeatable price compared to other shops I went to for a quote. I will definitely be coming back to this place and will recommend it to all my family and friends. 5 STARS FOR ME!

It takes a lot for someone in the IT field to admit when they need IT help, but I am glad I did…read more Nader and Chris are the ultimate techie dynamic duo. Nader and Chris assisted me with future proofing my new home. They designed, configured and hard wired a home network for me that exceeded my expectations. From the get go, Nader and Chris were great communicators, set clear expectations, timelines and provided high quality service in what they delivered. They even took the time to evaluate my home wifi coverage and installed additional access points where needed. they ran ethernet cables cleanly through my walls, attic and basement. the install and cable management was clean, organized and with everything properly labeled. install could rival amazon datacenter; something any OCD client like me can really appreciate! Would highly recommend these guys for any of your technology needs. As an IT manager in the industry, could tell right away that these guys are the real deal in tech. Thank you NICE Technology!

Nader & Chris are very professional. They helped me with multiple projects and were always helpful,…read morethorough, and available. The work they've done in my office helps keep our day running smooth without any problems. They always listened to my needs and delivered the work needed on time. Highly recommended.

CTS has been my company's go-to service firm in NYC for more than 25 years. As a smaller company…read morewithout an in-house IT dept, we have relied on CTS for everything from hardware sourcing and installation, software subscriptions, web management, overnight cloud backup, cabling for new locations, even telephone solutions. They have done it all. We get an immediate response time, thorough analytics and diagnostics followed by a presentation with numerous options to resolve the situation. A relief to know that there is a firm in NYC eager to help despite our modest size.

Excellent service. Forthright and honest and courteous. No fluff. Gets right to the point…read more Does the job and at a very reasonable price.

I had delayed fixing my computer for the longest but I ended up needing a computer next month and…read morewas going to look at buying a new one for 1k and I'm glad I reached out to AZ tech. Very responsive and the fact they pick up and drop off made things super convenient for me because that's why I've delayed fixing it cause I couldn't find time to get it done. They told me the costs upfront and upgraded my screen to a touchscreen. Accepts payment after through venmo which made things easy and I got it back within the week. I would highly recommend them to anyone and wish I used them sooner.

Geroge and his team did an amazing job moving in to our new office. I called on Tuesday and they…read morewere able to fit me in the same week. The communication was easy and they answered all of my questions and most importantly they showed up right on time. Highly recommended