Very unorganized I scheduled an in-person initial…read moreconsultation, and during that visit the receptionist -- I believe her name was Kerry, a woman with long reddish wavy frizzy hair -- took and scanned both my medical and dental insurance information into the system. However, when I arrived for my actual appointment, this same lady was completely unaware of who I was and stated that I was "nowhere in the system," despite the fact that I had an appointment card in hand. She then told me they could "try to fit me in" and that I would need to wait about 30 minutes because the doctor "had an appointment." Ironically, that appointment was supposed to be she sarcastically said, "It's your choice," while throwing her hands up in a dismissive manner, as if she truly did not care whether I stayed or left. I responded that if this is how new patients are treated, then no thank you. I also informed her that I would be leaving a review, to which she simply Hiring people who genuinely care about professionalism and patient experience makes all the difference.

These people really care about their patient. I've been going here for about three years now and…read moreevery experience is great!

This has been the worst experience for my teen's braces over the years. They have no idea what they…read moreare doing. I would have changed had I not paid them already to finish the work. Looking back I should have, I just kept hoping they would get better and assumed they had to be reputable based on location and experience. Get a second opinion if you're unhappy here, I wish I had and just eaten the cost. For your child you want the best and it definitely is not happening here.

Orthodontic associate is always very quick and very thorough in their work. My son actually enjoys…read moregoing to the orthodontist. We have been to the Catonsville and Columbia locations and both Are easy to access and very professional. Prices are reasonable and they will work with you on financing. If there is a problem they will get you in quickly and fix the problem. Overall we are very happy with Orthodontic Associated.

Dr Maxine is nice but her business practices are horrible they charge you and your insurance…read moreconcurrently for the same charges and often spring unknown miscellaneous charges to your account that are not on your original contract and make you pay for it.

The reviews warned me but against better judgement, I went with this business anyway. Not even a…read moregood two weeks after braces put on my son I called to advise one was loose. They swore it was okay. Next day, called and told them it fell off.... Still okay as long as he's not in pain they say. At his FIRST follow up appointment he gets a report of EXCESSIVE BREAKAGE. How the heck is there EXCESSIVE anything on the FIRST follow up. Anything falling off after just two weeks is a sign of poor workmanship. As I explained to staff, I've had braces. I know the do's and don'ts of wearing braces. As I told them, my son is eating rocks. On top of that you knew he had a missing bracket, time should have been built in to reapply it on that visit, especially when i called TWICE to say it was loose then fell off. Instead, we had to make another appointment to return to put ONE bracket back on. I'm really not trusting their work and thinking this is going to be a long two years of my son having to see them. I really wish they could take them off, give me Refund and let me go somewhere else.

Alot of these seem to be reviews from several years ago. It looks like they have done their best…read moreto improve services and dentistry. The receptionist was amazing. My case was more involved so I had to be referred to an oral surgeon. I kept losing my paperwork or getting it damaged. She replaced it not once, but 3 times without ever a complaint. I have been there before and needed a basic extraction. The dentist was friendly and made the entire experience as pleasant as possible.

Receptionist and Dental Hygienist are really nice and do their job well however if you need a root…read morecanal don't even waste your time coming to this place, I came here and was told by a DENTIST that she couldn't do a root canal and wanted to refer me by. What was she learning in school all that time.

I have been a patient here for 20 years. The two times I went to different dentists (insurance…read morechange and location), I regretted not sucking up the cost and the drive to just come here. Dr. Levitas is a great dentist and has a wonderful bedside manner. Dr. Molinaro whom I know because it's his office and from personal reference, has given me advice and a reference that gave me the right information to make the best decision for me. Both providers have been genuine in their recommendations and haven't led me wrong in 20 years!

I'm new to the area, live nearby, selected this dental office for convenience and saw some decent…read morereviews. Was to have a filling redone, and came with the expectation that we would remove a wisdom tooth. He had seen my X-rays and I was prepped mentally for this procedure (very important to me). The extraction was the purpose of my visit and was agreed up on a brief prior "survey" sort of visit. Then he looked at the x-rays again, said the root was on a diagonal or something, and he would refer me to an oral surgeon. What? Wait a minute! Why am I here if you can't do what you said you were able to do - you had a chance to look and agreed. Confidence undermined!!! Pretty sure I don't want you to do anything! Why does the office website say oral surgeon but I got a referral to somewhere else. And the deep cleaning we also agreed on, got an appointment for a cleaning and maybe then do a partial deep cleaning but it was in three months!!!! Not happy. I was so hopeful. But if this office can't give me a new associate, I'm going to have to go shopping again....

Initially I wanted braces so I scheduled an appointment with Bryant Orthodontics for a…read moreconsultation. During the consultation a process called Brius (behind the teeth) orthodontic treatment was recommended and I accepted. It was painful but did straighten my teeth in a decent amount of time, less than 12 months. However, I still had to wear the Invisalign every day after the brius was removed. Fast forward one year, my teeth have shifted and I am getting the braces I initially desired - from another provider. I'm a sales person and I got sold on a new procedure that was not sustainable. That was my fault. This rating is for those who are talked into "new" procedures. Just stick to the tried and true.

I had the worst exp. at this Orthodontics office and would never ref. anyone to them. The office…read moremanager Celina was very rude and told me that my daughter wouldn't be approved for her braces but you didn't even submit to my insurance when my child has 2 different insurances. We defiantly were discriminated against when the dental asst. stated to us my daughter needs braces but I guess the office Manager knows more I guess she the one with the DDS.