Such a caring and professional staff and a superb dentist. I have often wondered why so many people…read moredread dentists. Never fear a visit to this amazing team in Towson.

Cleanings, very comfortable and quick, they're very personable And they will work with you.read more

This dental office has become the only place I will trust with my oral care. They are respectful,…read morecaring, understanding and treat you as an equal individual. They always listen to any concerns and answer all questions you may have. Today I had Mindy and she was nothing but AMAZING. She was personable, kind, funny, and made my experience even better (I didn't even think it was possible). She had great attention to detail, gentle and you could tell she really cared and loved her job. Dr. Snyder is one of the most amazing and personable medical professionals I have ever met. He has always taken any of my concerns seriously and I never once felt belittled or disrespected in ANY way. The ladies at the front desk have also been welcoming, personable and friendly! This office is the only place I will ever go to receive my dental care. If I could give them more stars I would!

Love the atmosphere and the lovely employees are very helpful and nice. The free coffee with great…read moreflavors was just wonderful. Mindy the hygienist was the absolute best

Called them to book a new patient appointment and the receptionist was Slow, Rude and…read moreUnprofessional. Took all my details and in the end asked me if I was having any problems, when I told her yes, she tells me they don't have anything available until mid-December. When I told her she should have asked me that first we could have saved us some time, she's like you should have told me that first. Seriously? That was really rude. On a side note, before calling her I tried to make an online appointment on their site and after filling out the form the site breaks and throws an error. Time wasted there too. I understand technical problems happen but when you got a human receptionist with an attitude like that, there's something wrong. Hope this saves people some time.

My husband and I have the best dentist. Dr. Shires has been taking care of our teeth for many years…read moreand we couldn't be happier with the dental treatment we receive. We love our smiles. Also, his entire staff is wonderful.

I just had some dental work done by Dr Boulus. He did a great job! I'm satisfied with the work. It…read morelooks great. He however will be leaving the practice 7/2. Too bad! He recommends Dr Tory.

Over the years, I have received reliable, consistent and honest quality care from both the dental…read morehygienist and the dentist at Towson Smile Care.

I initially went to the Owings Mills Office for an emergency appointment last year, and after great…read moreservice - I decided to return for my annual cleaning and overall check up. I scheduled, and due to my own fault, I missed the appointment. I called the next day after realizing it, and was met with the MOST rude office manager. She told me that I was blocked from making a new appointment because I missed my "new patient" appointment. I told her I'd been in once before and she said b/c it was an EMERGENCY appointment that I was still considered "new" (mind you this isn't my primary dentist but I was thinking of switching over) so they basically BANNED me for accidentally mixing up the date of my appointment. I went in the office to personally speak with someone in charge and to my surprise, the office manager didn't give the same energy she had over the phone once I dropped in- she then offered to speak with someone to see if I "could get rescheduled" which I later found out SHE could've easily done the reschedule. I don't know what type of games this office is playing, and everytime I've been in there they are empty- they should want the business. I called to the Towson office was promised a call back by the owners and that NEVER happened- that was a week ago. So, I'd say take your business elsewhere if you can.

This office provided sealants on my daughter's teeth. A year later, my daughter had two cavities on…read morethose teeth. When I questioned Dr. Anglin about it, he looked at me crazy and walked out of the room. I knew after that visit that we wouldn't return, but I wanted to take care of my daughter's teeth before discontinuing my appointments (especially since it would be a different dentist). When I came to get the cavities filled, I encountered more rudeness and impatience from Dr. Ajayi. When my daughter didn't do exactly what she asked her to do, she walked out of the room. The hygienist offered ways to help - smaller inserts for my daughter's mouth, cushions for my daughter to sit on to raise her, etc. Dr. Ajayi walked out of the room seven times!!! She spoke negatively about me and my daughter to the dental hygienist in front of my other daughter!!! I have never seen this type of unprofessionalism from a dentist! I am terribly disappointed by their lack of courtesy, compassion, and professionalism.

Dr. Bonnie is a great dentist. She is thorough and fair. She never cuts corners, is expert in her…read moretraining and sincerely cares about her patients. I highly recommend Dr. Bonnie Culbertson as a superior dentist and person.

I've been as patient of Dr. Bonnie's for a year now. Out of all the dentists offices I've been to…read morethis is definitely one of the better ones. THE GOOD... -dentist is friendly, personable and comes across like she really cares about her patients -office staff is friendly, accommodating and helpful -hours of very flexible and work for all schedules -office is clean -they follow up for all upcoming appointments and will easily reschedule you if need be -plenty of parking in lot THE BAD... -this nitpicking a bit, but I have to always make a u-turn to get to office -elevators appear very old (I take the stairs anyway) Overall Dr. Bonnie and her staff are very caring. I would recommend this dental office.

Been going to Dr. Shelton since I can remember. I truly believe you won't meet a kinder person, nor…read morecompetent dentist. I have since moved from Baltimore, but will still travel home when possible to get my bi-yearly cleaning. Everyone else in the office and dental hygienist are always super friendly as well. 10/10 service

I'll first start by saying that we are pleased with the experience we have had with our dentists…read more The service is great, and our boys have had positive experiences which is important as they are young. With that said, the front-end experience has been poor. A little background. I received an Explanation of Benefits from my dental insurance company (Delta) along with a check. I asked if my ex-wife had paid anything out of pocket, and I was told no, she hadn't. I called the dentists' office to ask why I received the check. I was told that my boys saw Dr. Shelton that day. I was then informed that Dr. Shelton doesn't take Delta while Dr. Gibbons does. Weird, but ok - I know doctors carry their own insurances, but I find it odd that the practice doesn't carry the same insurance for all providers. I did confirm that their appointment was with Dr. Gibbons, but when they showed up, my ex-wife was told that they would see Dr. Shelton that day since Dr. Gibbons was out. No big deal. But, at no time was she informed about the lack of Delta insurance coverage with Dr. Shelton or what would happen if she saw someone who didn't cover their insurance (end result is not a big deal as you will see, but ugh to the lack of communication). I digress - back to the check I received. I was told that I would need to endorse the check and return it to their office. Ok, also not a big deal. I then asked if they could make a note in their system about the insurance coverage so that in the future this wouldn't happen. This is where things go off the rails. I was told that it was MY responsibility to understand which of their doctors carried Delta and that it was my responsibility to ensure that I was seeing the correct doctor (wild). I asked how I was supposed to know that Dr. Shelton didn't cover Delta and why that would be my responsibility. I was assured that they told my ex-wife about it at some point. I won't go into "she said-she said" said details about what the receptionist and my ex had to say, but their stories differ. The receptionist began to get very short with me to the point where she said our conversation was unbelievable. She even asked if I would be cancelling the boys' future appointments so that I could create two openings for other customers (excuse me?). I explained as calmly as I could that I wanted to prevent this from happening again as driving the check and EOB to their office was inconvenient to which her retort was that I could just mail it in instead (also inconvenient). We ended the conversation without cancelled appointments but some frustration on both sides - I don't think she liked her (their?) quality practices being called into question. If you're still considering this practice (which you should in my opinion), take the following tips - 1) Know if both doctors take your insurance so that if something unexpected happens, you know who you can and can't see 2) Call ahead to make sure that you and/or your children will be seeing the doctor they are scheduled with that day to avoid an unexpected switcharoo like we experienced It's worth repeating- we have had very good experiences with this dental practice in general; however, I'm reviewing the practice as a whole. The lack of communication and the front-office rudeness I experienced are being taken into account. I'd give it 3.5 stars if I could, but I'll round up to 4 since it's been more good than bad.

I went to Dr. Whitecar when two other dentists, over the course of 2 years, could not identify why…read moreI was having pain on a tooth. Both said, there is nothing there and I even went so far as to have a root canal on another tooth which one doctor thought caused the pain. Dr. Whitecar had state of the art equipment and easily identified a significant crack, albeit difficult to see with lesser equipment. I was scheduled for a procedure within days of the initial visit. The pain finally resolved. The staff was amazing as well and accommodated my initial visit within a day of my call. I highly recommend this practice.

NO THANK YOU !!! I WISH YOU KARMA !!…read more I had been a patient of this practice for 35 years. I left after the founding Dr retired and my hygienist left. Since I left, I've gotten bills that were from claims not submitted from past years. I tried to resolve the balance with the office manager. I left messages that were never returned. I sent a check and was still sent to a collection agency. I would NOT recommend this practice to anyone!!!!

Dr. Pattanashetti and his staff are the best! Best dentist I ever went to. His staff is just…read moreawesome. The knowledge they all have is incredible. Thank You Dr. Pattanashetti and your staff.

I would strongly advise anyone against visiting this practice. While initially impressed with Dr…read more Pattanshetti's bedside manner, his recommended treatment plan seemed overly aggressive. I ended up getting a second opinion, and the other dentist confirmed that my diagnosis was significantly overblown. They also discovered that a crown I had done here wasn't fitted properly. You live and you learn!

The new dentist is awful. He consistently runs behind--/and hour or more for the first appointment,…read moredoes not show up in time and is not nearly as knowledgeable. Don't bother.

Dr Krupp is amazing! The office is beautiful and all the staff is amazing! The care is also…read moreamazing. I went in for an extraction and I never felt pain after!