We had a wonderful experience from start to finish. This was our first visit to this office and it…read morewas my 4 year old daughter's very first eye exam. All of the staff was so kind, patient and helpful throughout the whole process. Dr. Stacie was amazing and she really took her time when working with my daughter. She did a great job of explaining everything to us and answered any questions we had. You can tell that they really care about their patients and I couldn't be happier to have found them!

If you have a medical concern with your eye other than glasses or general vision then I WOULD NOT…read morerecommend Prosper Family Eyecare. I visited Prosper Family Eyecare as a walk in for medical care for my left eye and learned a valuable lesson. There is a BIG difference between an Optometrist and an Ophthalmologist. An optometrist IS NOT A MEDICAL DOCTOR and is not qualified to assess anything other than sight testing and management of general vision changes. If you are in need of glasses or general vision then this is what an optometrist is qualified to assist you with. However, if you are in need of medical attention for your eye then you need to see an ophthalmologist (a medical doctor) with experience diagnosing and treating eye and vision conditions. What is disappointing is that Prosper Family Eye care accepts walk-ins to treat issues beyond the scope of what they are qualified to access as there are no medical doctors (Ophthalmologist) at this facility i.e. they are Optometrist. I called and set an appointment to go in due to having serious discomfort in my left eye, bloodshot, increased sensitivity to light, poor vision. This office does not bill insurance so the out of pocket is $155. I came in for a foreign object or debris in my eye yet during my visit my eye was not flushed out. Other than a general eye exam I was prescribed Tobramycin and sent on my way. During my visit, the affects and dangers of Tobramycin were not explained. There are serious complications of this medicine, blurred vision, blindness etc. This medication is to treat bacterial infections, it will do nothing for a viral infection and will only make it worse. It is imperative that a proper evaluation of the eye is done to be sure the infection is bacterial to prevent the eye from regressing further. What I find especially troubling is how an Optometrist (not a Medical Doctor) can prescribe this medication for a patient with a medical concern. Optometrist should not be prescribing this type of medication unless it is related to a patient experiencing an infection from a contact lens or something of that nature within their general scope of practice. Prescribing this medication to a patient with a medical concern unrelated to general vision issues is something only a Ophthalmologists (medical doctor) is truly qualified to do. Bottomline, if you have a medical issue with your eye that is unrelated to wearing glasses or contact lenses then spend your money to go see an actual M.D., an Ophthalmologist. Even Proper Family Eyecare won't refute this, as after they took my $155 and failed to treat me properly they simply referred me to an Ophthalmologist so I could get proper treatment. #LessonLearned

Loved the atmosphere of the office, the staff, and the efficiency, friendliness and professional…read moredemeanor of each of the personnel with which I had contact. My husband was very interested in booking an appointment in the coming days. Thank you all for GREAT service!! Gayle

One eye has given me fits for 18 months; torn retina, then detached, then cataracts set in. TVLC…read morewent to work and patched me up. Thirty days later I'm back to 20/20. Staff here makes you feel very comfortable and confident. Kudos to everyone in McKinney and Frisco

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Best service and completed best exam I've ever had. The front desk was Great and extremely helpful…read more!! The Doctor and her support staff for the exam was great This will always be my go to for Vision .Jo A.

After being a patient here for a few years and referring my family here as well I am not going…read moreback. My eye exam back in November felt rushed and a bit haphazard. I did get new glasses and when I went in to pick them up I was again rushed, no fitting at all, just a printed card they had me read to see if I could see ok. The eye glass techs were busy on their phones and I felt as though I was bothering them. The glasses did not seem any different than the ones I had as far as prescription strength. I did speak to the office manager after the fact and she did offer me a refund if I returned the glasses which I did. Fast forward to today, I called as I had sudden onset floaters in one eye which alarmed me. I was told no appointment availability this week and was referred to 2 other places, one that had terrible reviews and the other that told me all there docs were out of town for the week and had told other offices to not refer to them this week because of that. I know offices are busy but this was somewhat of an emergency and the ladies answering the phone could not be bothered. Happy to say I did find an office who saw me same day and they were wonderful. I will be taking my business and my family to that office from now on.

Dr. stacey has been our family doctor for almost 5 years…read more Easy scheduling, check in Process. They do extensive and thorough testing and then Dr. Stacy does testing with Lenses and provides detail information. Convenient ordering process with Gracie as well

I called and scheduled a visit for Saturday morning. I arrived on time and completed some medical…read morehistory and insurance information. A couple of minutes passed and was in an exam room. The offices are clean and the technology is up to date. I was offered a digital scan for pupil dilation instead of the drops. So - if your don't like those drops, there is an alternative option. I met with optometrist Stacy Turner and she was very nice. She was also very thorough with her explanations. She was very willing to answer anyone of my questions. I was then handed of to another person to explain my insurance benefits. Overall, the staff was very welcoming from start to finish. I'm very surprised to see so many negative reviews. I think this is a great place to get an eye exam.

I had a wonderful experience at socialeyes . The entire visit was smooth and welcoming from start…read moreto finish. I had my eye exam with the new optometrist, Dr. Dugas, and she was fantastic--very thorough, professional, and easy to talk to. She took the time to explain everything clearly and made the appointment feel comfortable and not rushed. I also really appreciated the extra level of customer service from the team. I wasn't able to make it back to the office to pick up my glasses, and they kindly overnighted them to me with a thoughtful handwritten note. That small gesture truly meant a lot and shows how much they care about their patients. Great service, great doctor, and a great overall experience. I highly recommend this location!- Rebecca Londono

I was a patient of Dr. Dugas in Keller. I was heartbroken when she left. After months of…read moresearching I found her!! It was my pleasure to drive nearly one hour to Social Eyes Studio to see Dr. Dugas! She is so very personable and very thorough in her exam of my eyes! If you live near the Prosper area and need a phenomenal eye doctor, go see Dr. Brooke Dugas!

Dr Hollingsworth is the best eye doctor in town. He is Knowles, friendly, professional and takes…read morethe time to get to know you and your eyes. We have been coming here for years and are so happy to have found someone as caring as him. Appointments are easy to get and they let you know upfront how much everything will be. Do your eyes a favor and go...see him!

Great, thorough care! I appreciated how much time the doctor took to explain everything to me.read more

Everyone was friendly, I did not have to wait long between various eye tests…read more They explained my eye insurance better than previous providers. Good experience.

Had a great experience here when bringing my girls in for their first eye exam. The techs were…read moregreat at explaining to my girls what they were doing so they wouldn't get scared. The female doctor we had was amazing with kids. They thought it was a fun experience overall. They also have a decent selection of kids frames to choose from.