Michael was extremely helpful and professional. He was very responsive and explained everything…read morevery clearly. We would definitely recommend his company!

Michael is the best. He was the first to respond. His quote was the most affordable. He was able to…read morecome same day. He came exactly in the 30 minute window he said he would. He was out there for almost a full hour, fully getting every single angry hornet with no fear. Up on his own ladder, and he answered all of our questions. Not only that but he said if they came back within 3 months that he'd come back and do it again. So worth giving him a call! Very grateful we chose Pluto's Pest Control. Happy customers.

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

This company is wonderful. They are so efficient and thorough, plus extremely kind, respectful and…read morefriendly. After nine years of using them, I have never once had a negative experience.

I can't give them enough stars! Used them on a recommendation of our sons who had squirrels in…read moretheir chimney. Last Fall we woke up to noises in our attic and insulation on part of a lower roof. Nathan came and diagnosed the problem right away. Red squirrels made a home! Humanely (and that was important) trapped 2 and relocated them. These people do a great job and have a heart for the animals as well. Recommend without hesitation. Update 2/4/2026: Had them back again for a mice problems. Solved immediately. Can't recommend them highly enough. Ryan was the tech and he was also excellent!

They provided a detailed explanation of their service model. They also sent this very quickly. They…read moredid not provide an estimate, which I can understand since they have not been to my house.

We have a hundred year old house and have some seasonal pears that go along with that. I saw the ad…read morefor Rose Pest solutions on Fox 6. We wanted something pet and people friendly. I called and got talked into the maintenance package. I asked right away if I could cancel at anytime. She said yes but didn't explain there is a $150 termination of contract fee. It's important to read disclosures when you get them. We decided to do it because the monthly fee adds up to what you would spend at Starbucks for a month. And then they take care of all bug problems you have like around the exterior as well as the earwigs and any other household pests you encounter included. We have a follow up in 2 weeks. They send you a prep sheet of how to make your house ready for your service. We put our pets in another room for a hour. There was no smell or residue. Our person was professional and explained the whole process.

I wouldn't use any other company !! Spire Top Pest Control was very professional, prompt , patient…read more, and they showed compassion. I didn't have to wait 3 days for service. I made the call and within 24 hours they were at my home providing me with a quality service.

From the owner: Spire Top Pest Control has been providing the best pest control and Wildlife Removal services to…read moreMilwaukee and surrounding areas since 2015. Fair prices, superior quality and exceptional customer service are guaranteed when you work with us.

Orkin New Berlin (Bob Lee) quoted my 88-year-old mother $20,000 to remediate the attic of her home…read more During the project Orkin damaged the finished ceiling in the garage. ORKIN (bob Lee) advised to wait for an insurance claim company to call and that the ceiling repair would be taken care of. 30 days later no call from their insurance carrier. In addition, Bob Lee the Branch Manager would not respond to our calls and concerns. ORKIN (Bob Lee) also signed my mother up for financing and turned the invoice over to a loan company without her knowledge. My mother intended to pay in full when the project was completed. Bob Lee or Robert Lee (goes by both names) who is the Branch manager is not trustworthily. This guy WILL FOOL you. ORKIN MISLED and lied. We are now seeking legal to seek damages to the ceiling and will report misrepresenting financing to the BBB and others. If there are others who had similar issues, please reach me to perhaps file a class action legal against this company. jgwaldron@centurytel.net

I agree with all the bad reviews the saving grace for them is Alexander J. He is great and I was…read morealways happy to see him when he was scheduled for my service