I visited Paramount Urgent Care on a Sunday morning due to pain behind my right ear. Upon arrival I…read morehad to fill out the normal paper work that only took a few minutes. The office was very busy with only a few empty seat. I was called back to the examination room after only 5-10 minutes. Then was seen in less then a minute by the nurse to get my vitals. The doctor was in less than 3 minutes after I was brought back. It was determined that I had excessive wax in my ear. The doctor had it cleaned out. Dry quickly, gave me a prescription from their on site pharmacy and had me on my way in less than 30 minutes after I arrived. Everyone I encountered was super nice and polite. This was probably the best experience I have ever had from any health care provider.

i called they told us we didnt need an appointment to come right in. we drove from Winter Garden in…read morea storm because My husband was symptomatic for Covid. We got there and were greeted by a clearly annoyed women. We were told to go stand in the rain, we waited for 7 minutes in the rain to be told they were done with the rapids for the day and Could not be seen. The two women at the door were rude, short and clearly couldn't careless that my husband was feeling ill. I am a nurse and I would never ever treat a person this way. Get out of the healthcare business ladies. You have no place in this profession.

This was one of the best perks of being a student. They…read moregave basic clinic help and services to the students. I came here once as a student for a cough and ear ache. They checked me out and gave me a script for antibiotics. It's a nice perk to being a student. The doctor was very helpful and made sure I was well taken care of. The wait wasn't long either the day I went. There was only one other student ahead of me. I highly recommend using this perk as a student.

My father was a patient of Dr. Gavin Van Staden. We arrived at his office on Wednesday, July 2nd,…read moreexpecting to check in for an 11:00 AM appointment. Instead, we were informed by the office manager that the appointment had never been confirmed on their end and that my father was being discharged from the practice due to an alleged no-show on 6/9 and rescheduled appointments on 6/26 and 6/30. To clarify: - My father never had an appointment on 6/9. Neither he nor I scheduled one, nor were we ever informed of one. - On 5/30, he was hospitalized at AdventHealth East Orlando and was later transferred to PAM Rehab Hospital in Winter Garden, where he remained through 6/13. He was physically unable to attend, or even be aware of any appointment during that time. - It turns out the 6/9 appointment was made by AdventHealth during his hospital stay without our knowledge or consent. - I called the office on 6/26 and 6/30 to reschedule due to my father's recent hemorrhagic stroke, which has left him with significant daily challenges. At no point was I told of a rescheduling or cancellation policy, nor was I warned that his status as a patient was at risk. I was simply given a new appointment for 7/2. To then arrive and be told that his appointment was unconfirmed and that he had been discharged, with no prior notice was shocking and deeply frustrating. The communication breakdown was unacceptable. I strongly advise against seeking care from this office, especially if you or your loved one is living with a disability. Managing a disability is hard enough without the added stress of poor communication, indifference, and a lack of compassion from a healthcare provider and their staff.

I had a few questions about keeping up with routine care and what I should actually be doing at my…read moreage, so we went over the basics without making it complicated. I liked that the advice felt practical instead of a giant list of things to worry about, and the office had a pretty welcoming feel overall.

As a healthcare professional, I understand the challenges involved in finding quality care. Based…read moreon the experiences of my patients, excellent primary care may be the most challenging to find. Here, I've found an excellent physician in Dr. Velez. I came in as a healthy, young male for a pre-employment physical. Working in healthcare, I get physicals at least annually, among other tests and screens. She could have easily performed a cursory physical exam, asked me whether I could physically work, and signed my form. Instead, Dr. Velez provided a complete physical exam, obtained a full medical and surgical history, and screened me for a few health conditions based on my intake forms and family history. Needless to say, I was impressed with her approach this visit. Not only does she provide comprehensive care, she also knows how to build rapport. She entered the room with a friendly smile, used little medical jargon, which improves communication for many, and was very approachable. If I were to stay in Orlando, she would be my primary care physician! Velez Family Health is located in Dr. Phillips in an office building. It's not visible from the parking lot, but if you walk down the hall of the north building, you'll find this clinic on the first floor past the restrooms. The place is clean, and the front desk staff is affable. Want a doc who truly cares about your health? Come here!

My primary care giver Dr Yudiel Torres unfortunately moved to this location permanently but many…read morepatient in this area are very lucky for that, he is the best doctor I've ever had. So even it took me almost an hour, I prefer to come here instead because he's really so amazing at his job!

I've been looking for a doctor like this for years. Dr. James and its staff are just everything you…read moreneed from a primary care physician and more. I finally was able to find a doctor that listens to you, explains all the strategies, and follow modern science-based guidelines to suggest what's appropriate for YOU. The concierge (pay-by-month) model makes a lot of sense, and it is the future of medicine. If you are seriously looking to take your health and well being into your own hands, under an expert doctor's guidance, this is the best place in Orlando!

I can't recommend this place enough, the check in experience is very pleasant the girl in the front…read moredesk is so kind and pretty, I had a few treatments done including IPL and laser Genesis treatments to help restore and revitalize my skin to boost collagen production and improve pigmentation it didn't hurt, Xeo is the brand name for the laser and I love the results I also get a HydraFacial experience every month with my favorite Esthetician YAHDI . I recommend you get the membership so much savings and free stuff

The people DaVita medical group of Kissimmee could not be any nicer. I'm a new patient and I was…read moretreated with dignity and respect even before my appointment date. I was called by nurse Cindy to see if I needed an appointment before my scheduled time. Physician's assistant Ammari saw me and listened to all of my concerns and took notes. He asked questions and got a full picture of who I am before he checked me. I was also referred to specialists for all of the issues I had that needed specialized doctors. I'm looking forward to my future appointments and hope to see the coordinators who helped me with the referrals.

To see so many positive reviews of this location is frankly infuriating. This is not an urgent care…read moreyou should take yourself nor your loved ones too. They are not there to give you an earnest diagnosis, they want to get you in and out the door as quickly as possible to cash in on your insurance. My brother in law went in with severe abdominal pain, extremely high blood pressure and heart-rate, a fever and several other conditions that were obviously severe in nature. They sent him home within a few minutes of looking at him despite the severity of his symptoms. Within 24 hours, he was dead. The hospital was shocked and confused as to how appropriate medical attention was not taken a day earlier. Keep in mind he was very young (40) and in good shape-- it was determined he had experienced organ failure over several days which ultimately killer him. How a "urgent care" could be so shockingly obtuse is more than incompetence or negligent. It's genuinely evil. I will be telling everyone far and wide to avoid this location at all costs, if they had done their job he would still be alive. Horrifying.

I have serious concerns about the safety and well-being of the patients who seek treatment here…read more After several days of complaining of abdominal pain, nausea and occasional fever and chills, and very rapid resting heart rate, my son stopped in on a Friday afternoon to have it checked out. When he was discharged, he was given a prescription antacid and recommendation to see a Cardiologist. He worsened overnight. In the morning, he was convinced to get to a proper Emergency/Trama Center. When his mother and I arrived at the ER, the attending Doctor explained that he was exhibiting signs of Sepsis. As they began the process to confirm with lab work, his heart stopped and the ER staff were unable to resuscitate him. MiniER's web page contains the statement, "The miniER in Waterford Lakes is not your typical urgent care." This seems ironically accurate to me. I believe that most typical medical providers would have immediately recognized the seriousness of our son's situation and called for an ambulance. Instead, he was treated for an upset stomach and released. It is an insult that this webpage requires at least ONE STAR rating!

If I could give zero stars I would. the Front staff is rude and unhelpful.They wouldn't let me…read morespeak to the provider when trying to tell me I would need to spend a whole other 90 dollars to get a better prescription. genuinely annoying experience.

I went there this morning to get a rapid COVID-19 test the staff was outstanding very caring…read moreconsiderate and very knowledgeable if you need a rapid test and wanted to be treated with respect this is the place to go I highly recommend and thank the staff at this location.