Luis Alarcon was my service writer at this location. I needed some work done on my 2015 Hyundai…read moreand he was exceptionally helpful and got my work completed in a blink. Great 5 star

We totally got ripped off. They, of course, sold the lemon as is so we are left with a $13,000…read morepaper weight. It didn't even make it home. We noticed some damage to the vehicle during negotiation because it had been in an accident. Car select took it into their shop and said that they had fixed the damage. However, the car repair shop we towed it to said they could tell no work had been done. The entire engine seized up right after purchase. No compression.

This location is terrible and well know for weak customer service; it's below 10%. Long line, ATM…read moreout of cash (often), no teller and if there's they have only one. Expect a wait even if you have an appointment. All in all terrible service.

Having the unfortunate pleasure of being forced into a relationship with this company for years, I…read moream free. Suncoast in my opinion is a heartless, customer unfriendly entity. During a global pandemic the true colors of this place were displayed. One word of advice. Never ever ever ever have financial challenges after a long union with them. They show zero pity. The members solutions department is staffed with incompetent, vindictive, and poorly trained staff ans managers. Again, Just my opinion. If you have other options other than this place.....go there. Not here.

I came here for routine service. During my visit, they recommended several additional services…read morethat would have increased my bill to around $750. Fortunately, I'm familiar with my vehicle and knew many of those services were not necessary, so I declined. I also told the service advisor that I was preparing to take my car on a road trip, which was the main reason for bringing it in. As I was leaving, he wished me "safe travels," and then made another comment that left me feeling uneasy. Five days later, as I got on the freeway for my road trip something very unusual happened--my radiator suddenly collapsed inward toward the engine without any visible external damage. I can't say for certain what caused it just yet, but the timing made me question whether my vehicle had been handled properly during the service visit. Now I'm facing an expensive repair that I wasn't expecting. My biggest concern with this shop is the aggressive upselling. I felt pressured into services my car didn't need, and that left me with very little confidence in their recommendations. Based on my experience, I won't be returning, and I encourage others to get a second opinion before agreeing to costly repairs.

Every time I stop in to get my EV6 taken care of and checked out they have accommodated me…read moreimmediately...were extremely informative and helpful. I would totally recommend this dealership and the service advisors here.

I have tried to get in touch with the owner, Bill ???(not sure if he really exists). I have nearly…read more2 months of attempts to contact him documented. Horrible situation. Two salesmen have been completely unable or unwilling to help me with this. Honestly, he doesn't even know what I want to discuss because he has not had the courtesy to make any effort to contact a customer. The salesmen show no interest in this matter since one already got paid for his part of my transaction and the other was not involved in my transaction. To any future customers. If you buy from this dealer do not have any expectation of any customer service after you have signed and paid.

Bought a vehicle from Pasco Auto Mart on August 22nd and finally getting it back from mechanic…read moretoday, September 26th. Knew it was a mistake before I ever made it home from the car lot. Transmission fluid was covering my back window! Had to pay $4000 in parts and labor to fix. On top of new transmission valve body, had to replace the radiator, replace catalytic converters and more. Mechanic says there is no way that they were not aware of the many problems with this vehicle! If you are even thinking about purchasing a car from this place, DON'T! They must have seen us coming...Me, my mother and my best friend. 3 trusting females who didn't know any better. WOW! Shame on you Pasco Auto Mart!!!

Great customer service and they really seem to care about the customer. I have been a member for…read morearound 30 years.

You have to maintain $5,000 in your checking account and their locations are sparse I think the the…read moretellers inside have a specific pitch for new customers I don't like that being that I have sold everything from books to homes. The prose is it's easy to get a checking account and don't have to worry about your credit and their lacks on that which is a good thing for those of us that have low credit scores

Credit unions are the way to go for military members and their family…read more They have lots of features on their website and mobile device. They have a few investment products for retirement they sell life insurance which is what I actually do for a living.

UPDATE: 9/23 - No card, no tracking, no idea where the card is. Was it ever printed? Was it ever…read moresent? Guess we'll never know. Went into the branch a few days ago and asked for the manager -- 2 hour wait. I was waiting for the joke, but guess what...it's me, for trusting that a reputable establishment would resolve an issue regarding my money, idk. Definitely should've checked the reviews before driving 40 minutes to this branch with the expectation that I'd get my issue resolved in real time. I'd like to start by saying a 1 star is generous. I went to get a replacement debit card on Friday, 9/6, because my chip malfunctioned. Before verifying that a card could be printed, Dillon both deactivated and destroyed the card that I had. So, printer is broken, I either have to wait indefinitely, or he can "do me a favor" and overnight it, I'll receive it on Monday, 9/9. Today is Wednesday, 9/11. No card. No tracking number. No record of it being sent to me. And, to add insult to injury, he didn't even properly reset my pin, so I'm walking around with a digital card that's getting declined because Dillon failed to do his job. Imagine having to go through all of the accounts your card is attached to, change the number, then find out the physical card doesn't exist, so the customer service line offers to "waive the fee" to send you a new card, thennnnnn, you have to do it all over again. I trust Navy Federal solely based on affiliation, which I now know makes me an idiot. Update from NFCU: Card wasn't even PRINTED until Monday 9/9, by someone with whom I didn't even interact when I went into the branch. Who is Diamond? Certainly not the white boy I dealt with...Not only was it not printed until Monday, they didn't even have the decency to expedite it, so now USPS has it and it will possibly be delivered by SEPTEMBER 19th. Approximately 9 business days after I was assured it would be overnighted. Imagine how pleased I am. I'd highly recommend NOT going to this branch, and based on the reviews, it ain't just me.

Almost an hour and a half for a tire rotation. No reason it should take this long. Very…read moredisappointed with Maus Care services the one time I decide to use it. Everyone was kind and courteous but I don't see any excuse for having to wait this long for a simple tire rotation. You are forewarned, and I definitely won't be getting my car serviced again here. I'll go elsewhere, and just pay the price and not have to wait an absurd amount of time. Not to mention finger smears along door and fender wells, and just low quality of work in general. Edit: I now drive further than necessary to get service at Maus Acura in Tampa. We'll worth it.

If I could put no stars I would. I took our 2017 murano there after I noticed water coming from the…read moreroof. We have a sunroof and took it to maus 4 years ago to fix a leak. $1300 later they said it was fixed. Now it's happening again and they said someone had messed with it and broke the track. They gave me an estimate of $3800 to fix this problem. The only person that had touched that part of the vehicle was there service person 4 years ago. I was looking around for another vehicle on there lot before they gave me the estimate however, now not only will I not buy from them, I will also let my family and friends to not buy from them.