Absolutely no help that a brick and mortar bank that I've had accounts with for many years won't…read moreprovide a signature guarantee - literally directly me to a credit union. What terrible service. Probably a corporate decision. May want to rethink that when are other opportunities at every corner. Awful customer service for a lifelong customer!

This branch is closed The ATM does not work and the lobby…read morewindows have "branch closed" signs.

Capital One Café…read more Bring a sweater... and your mom with all her financial questions. Let the employees do the heavy lifting and repeat themselves 14 times with a smile instead of you having to. Honestly, it may even keep you in the will. Pro tip: the shelf items are not discounted, but made-to-order drinks are 50% off for cardholders. My mom ordered 2 coffees, a latte, and a pastry to share (some pastries are huge) for the three of us and it was only $10.50. In this economy? Practically a public service. I could sit there all day working or just hanging out. Celebration, Florida desperately needs one because Starbucks is looking a very weak after this experience. They serve Verve Coffee from California -- a roaster that actually knows its way around coffee beans. Smooth, strong, and doesn't taste like it's been sitting on a burner since 7 a.m.

I've found my drink for the summer, it's a verve nitro with soy milk. Delicious, low calorie with a…read moresplash of protein. The people who work here are always exceptionally friendly. We usually come right when they open at 9 AM on Sunday so there's never a long line. But even while we're there never seems to have a super long line. Inside is very clean and spacious. This looks like a great place to work. As always bring one of your Capital One card so you can get half off. There is a parking garage that has a pedestrian exit right next to this café, so if you want the closest parking garage use the one that is by Sesame and make sure you exit on the side that's closest to the Hyde Park interior.

Can't say they're the worst but it's an hour plus wait to notarize a one page document…read more According to my pst experience, notary is done in less than a minute: you provide a government issued photo ID, such as driver's license and sign in front of her or him. Then s/he signs and also puts her and his seal, to certify to have witnesses me or us signing. Here, however, works differently ... in terms of time. After walked in, I didn't see a greeter or front desk to direct the traffic. But half the cubical are filled with people. So I walked toward one, and asked if they offer notary service. Mind you, not every Chase has notary service. The staff said "yes we've two notary here, just take a seat. We'll be right with you." 38 minutes later, the same man said, he's one but he has someone to see. Other notary who's counting the shipments will be free after 20 minutes "You can wait or make an appointment." Isn't this the thing he should have told us 38 minutes earlier??? And making an appointment to notarize a document seems excessive. An hour into waiting, the same man came, asking us to see the one page document. He spent a few moments to finish reading the page, then said, "if she isn't still available, then I'll do it. Just give me a moment." He then walked off. Given the few moments he has spent with us, two or three more notary could have been done. Yet, we're still waiting, at 1:28 mark. Finally, the man came for us, after 1:39. He talks a lot and asks us where should he put his stamp ... as we're leaving, he says "... sorry about the wait. Next time make an appointment." Is this Jamie Dimon's new directive or strategy?

Never answer their phones. So don't bother trying to call. Also, they have thee slowest moving…read moreteller lines ever! I have never seen such an incompetent bank!

The Navy Federal Credit Union Team,…read more I hope this message finds you well. I want to take a moment to express my deepest gratitude for the incredible customer service I received at your branch located at 301 Riverview, Florida. From the very first interaction, your professionalism and genuine care were evident. Gisselle, your ability to navigate my concerns with such expertise and understanding truly made a difference. You took the time to listen to my needs, answering every question with patience and clarity. Your attention to detail and commitment to ensuring my satisfaction made me feel valued as a member of Navy Federal. I also want to extend my appreciation to the entire customer service team at your branch. The collaborative environment and the support I witnessed among staff members further highlight the culture of excellence at Navy Federal. Each interaction with team members was marked by warmth and a willingness to assist, which made my experience not only easy but enjoyable. Thank you once again for going above and beyond in providing exceptional service. It is rare to encounter such dedication and professionalism, and I feel fortunate to be a member of an institution that prioritizes its members' needs so highly. for excellent customer service experience in the best product Navy Federal is a place to go to.

They closed my account with no explanation or contacting me to help keep my account open, even…read morethough I deposited money twice a month for many years. Now I have to hunt for my money. So it doesn't matter who you are your money isn't safe anywhere

We've been with them for over 20 years. Yet denied a home equity loan (which another credit union…read moregave us later). I applied for a used car loan yesterday...denied. I make good money..we have great credit. Whatever. Connexus(?) said they would come through for us again. It's to much trouble to switch everything over but our daughter is with them just because we are. I'm telling her to move to something else. Shop around. There is no benefit to staying with ANY company for a period of time.

I've been banking here for almost a year and honestly regret not checking the reviews sooner. Every…read moresingle time I come in, I end up waiting what feels like forever just to speak with someone. The service is consistently slow and inefficient. After finally checking Yelp and seeing the rating isn't even 2 stars, it made complete sense. I would personally give this place 0 stars if that were an option. On top of that, the $1,000 monthly Zelle transaction limit is extremely inconvenient. I opened this account specifically because my boss uses this bank for printing checks, and it was supposed to simplify getting paid. Instead, it has made paying my rent a complete headache. Overall, very disappointing experience. I would not recommend this branch if you value your time or need flexible transaction options

closing my account, started it December 2024 called to unsub…read moreto sharing my info. the woke guy gave me a hard time. Thats #1 They stopped an auto payment to my storage TWICE, Never contacted me #2a and b Stopped me from buying ice cream at 711 no contact #3 Stopped my car insurance payment that i have been drafting since the beginning, no notice #4 The Fruitvale location is ok, but no one else is. Have to pay valet parking $20 in Tampa had to drive 82 miles round trip to find a branch to get a wire sent to close on a house Spoke on 3 occasions to get a debit card replaced that was compromised and 3 different reps told me i didnt give correct password when 1) i have it written down and 2) was told its different by 3 reps So instead of driving to Fruitvale AGAIN, i just transferred $15k to another bank. waiting for a check to clear and thats 1 way to sk!n a cat.

Love my bank! No matter where I am they are always pleasant and easy to use. I went to another bank…read morefor help with an estate and they told me that there was no banker! No banker in a bank full of people! Not at SeacoastBank, I always have my needs met. Especially to my branch at Lantana and High Ridge! You guys are the best

I couldn't figure out if this was the fifth bank or the third bank, so I'm going to go with the…read more4th. This is officially the 4th bank. Ever. Maybe. Beautiful shimmering towering glass structure in downtown Tampa which houses the bank and its headquarters - and it's pretty decent inside too. So they were friendly enough and I was able to get some money when I needed it (I go through my ATM money fast and end up with zero so often!) so I appreciate that. And I just really love the building that it's in, a beautiful structure. Minus 1 star for the ugh ATM fee.

This organization after closing my accounts, (see my earlier review) has now started sending me…read moremarketing emails, even after I unsubscribed from all. I never heard a peep from them, when they closed my account. Literally 0 communication. When I opened the account, there was no customer support available on the weekend, and had no access to my account, and no one to help me. only after normal business hours resumed, (3 days later) did someone tell me initially I needed to use something different than the pin that I set up, for initial account access. I called four times on that day, first person just reset my password after 40 minutes on hold, then didn't even wait to see if that resolved the problem, which it didn't. 2nd call, they put me on hold and never came back 45 minutes, and third call I requested a call back, to which no one called back, I called 5 hours later and finally got someone who was able to help me. During that 5 hour I had to scramble to make sure my direct deposit didn't go to an account that I didn't have access to. Can you imagine, my paycheck going into an account, with no account access, and no way of getting any support until 3 days later? The next day I got a call back from someone at a local branch introducing herself as my personal banker, and I explained the difficulty I had the previous days, she just said, well you can come into the local branch, and we can help. nothing else, but I don't even know what I would have expected, maybe an apology, maybe hey we will let the customer service team know they need to improve. that's it, nothing but "have a nice day!" It was too late to have a nice day. As consumers we have nothing left but to take our business elsewhere. It's our only tool that gets the point across that this is substandard customer service. We have choices. I for one, have chosen to never deal with this bank again.

I have been a client of Wells Fargo since 1996. They have never been stellar. They have never had…read morewhat other banks have as far as technology and perks is concerned but I was loyal and gave them a pass. I was scammed out of $3k from my account and called them within 10 mins of the activity to notify them. They said nothing could be done because Zelle was used. Ok, they make me waste my time and open a claim. They denied the claim 2 mins after it was filed. I got the denial claim letter a day after the we received your claim letter was received. No internal investigation or even inquiry or documents were requested just denied. Okay. I call them they admit to me on the phone they know it was fraud they know it was a scam but passed the buck to Zelle. During the same time I was being scammed so was my husband at his account at Bank of America. Guess what BOA did?! They sent texts, blocked the account and SECURED our money! Also through ZELLE but BOA did what a REAL BANK is supposed to do and to protect your money. Not the clowns at Wells Fargo! Do not keep your money there they are years behind on security technology! I am closing all my accounts and opens up new accounts at a credit union! Avoid this circus at all cost!

Walked in today to re activate my dormant account and everyone from the tellers to the bankers were…read moreso awesome. They helped me out from start to finish and definitely resolved my issue. They called, changed, updated, a bunch of information for me and all I had to do was sit there and sign a few docs. Another big plus was that the bank allowed me to bring my frenchy inside!! Of course she is super well behaved so everyone was complementing her on how good she was. Well back to the bank haha. Right now they are re modeling certain areas and painting so the entrance might have signs for wet paint etc. Don't pay attention to it and just walk into a very welcoming bank and staff. Thank you very much for fixing my issue and also for being so kind and helpful.