Dark,crowded spaces, narrow hallways, old outdated equipment. I was there for 1 hour and saw…read moredentist maybe 3 minutes. He did not even know the information posted on their website, which was reason I came to them. They were no help, yet wanted to charge me for wasting my time.

First of all, I am terrified of dentists. Dr. Gregory Sabino has an amazing bedside manner! His…read morecalm demeanor and precise attentiveness to my care put me at ease. Before I relocated, seven years ago I was a previous patient at North Jacksonville Complete Dentistry, when I came back presenting severe pain, the staff was empathetic and fit me into the schedule right away.

The information is misleading I contacted them about emergency dental work and they can't take me…read moreas well as the times suggested that they were open the first time I reached out they didn't get back to me until the next day

I have recommended this office to anybody I hear needing emergency dental care. The best prices I…read morehave found in Jacksonville, FL. I have gotten two tooth extractions at this location. The first time I came into the office in tears and was assisted immediately. I hope to get all my work done at this location.

I had a great experience when o was here. My retainer came loose they were able to get me in at…read morethe last minute. They knew I was new to the area offered additional services if I needed them an only charged me 30.

My first visit was a nice experience! They accept my insurance "in-network" which is a priority…read more Everyone was great and made me feel very comfortable! Right in my neighborhood too! Checkup went well! Next stop in will be cleaning! More to come....

Apparently this business is not longer. No website, no phone, probably not there. Thanks to my…read moreinsurance company for keeping this one on it's list of dental providers. Just going down the line finding out who is or is not still in business. Really, they should be updating their provider list more often rather than toss me a list of names and say here you try it out.

The dentist. It's just one of those things you have to do that is never going to be "OH YEAH FIVE…read moreSTARS" unless they just give away free laughing gas or something like that. I've been to a few dentists in the past that have made the experience more tolerable, but in general it is what it is. Dr. Desai was the only reviewed dentist that my insurance carrier could definitely verify was in network, plus he's right up the street. Off the bat, the staff was helpful and although someone dropped the ball with calling me back after my initial phone request, once this was discovered by the office manager she offered a full explanation and apology. As a matter of fact, of all the dentists I called, she was the only one who took the initiative to check with the insurance company to verify my findings. The kindness and lighthearted approach extended to our visit, and I felt welcomed and wanted. The whole family needed cleanings and X-rays so we all went together. Although they don't normally take 5 year olds, they made an exception for the boy since he's been to the dentist several times before. This is what he had to say about the experience: "I didn't like how they tried to hurt my teeth. They were all nice to me. I want to go to a place with toys and also I want to watch a show while it's happening." My wife says: "You get what you pay for. they're very sweet and nice. It's not upscale but it gets the job done." We're used to a much more updated office setting, something we enjoyed in NJ -- but Dr. Desai's office is a throwback to old school equipment and methodology. There's nothing wrong with that, it just doesn't take the edge off of your discomfort while sitting in the chair. HOWEVER, there is a nice Krishna tapestry on the wall you can stare at for a while and imagine better times. Overall, it's a standard dentist practice with kind people running the office. Until and unless we can find a more child-centered place that also accepts our insurance, we'll keep going back.

Very nice experience, considering it's a visit to the dentist. I can't wait to get back and finish…read moremy follow up

My husband isn't a fan of dentists, and having VA benefits you typically don't get the best care…read more After having to reschedule due to surgeries my husband finally went to his appt and was met with unprofessional behavior. My husband had a community care plan in Vegas but when he asked Dr Patel about discrepancies in his care plan vs the one in Vegas, he said "if you want that go back to Vegas" which was pretty rude to say to a person trying to understand the difference in treatments. While i was waiting for my husband the front office staff hung up with a patient and then proceeded to bad mouth her loud enough for me to hear. If you don't want to take care of veterans, don't accept VA community care plans. It's truly a disgrace to wait so long for an appt only to be talked down to when you ask questions. He won't be back. And maybe Dr Patel/his staff should take some classes in how to care for patients.

The wait was pretty long, but the dentist and the higenist were caring and informative.read more

as a new patient, it was not a good experience. my gum were soar from the extensive xrays they…read moreneeded to do, for days. as a FYI, this dentist is not in network with United Concordia. even if they say they are, you will be billed $200+ as a result of

I can't imagine a better Dentist than Dr. de Bonis. She is very skilled & meticulous, demanding a…read morevery high standard of work from her staff and herself. My visits have always been pain free.

The main focus at this location is generating as much revenue as they can and financing patients…read morefor procedures they don't need and scaring you into thinking you have issues that you don't . If you come here and they say you need something like a root canal, I urge you to get a second opinion ASAP!!! The cleanliness is lacking as well. I feel so bad for the people that have fell for these unethical business practices. I will never recommend Aspen dental to anybody.

This was a terrible experience from the start. They got all mixed up on my first visit. Gave me a…read morefull x-ray and new patient even though I paid for a limited. They said since they did it all, do I want to switch over? I said yes, they didn't charge me, and then when I went back to get a filling the next month that they missed, they said that they had to do it all over again because they didn't do a full even though they did. I was on hold for 20 minutes for them to even answer the phone and then 45 minutes for them to figure it out and they refused to have me go in to fill a simple filling without getting a whole new set of x-rays that they already had taken the first time. All they wanted to do was upsell me on everything else instead of fixing the problems I came in for. Stay away.

Had a teeth cleaning done & they made me feel comfortable. Dentist was very personable & did an…read moreamazing job on my cleaning. She explained everything very thoroughly & will most definitely be back. Highly recommend!

I really don't know what to say. They were referred to me by my insurance company, but claimed not…read moreto know whether or not, they took my insurance. I looked up all the information before I came, and had a printerout of benefits and they still claimed they couldn't guarantee that those prices would be the exact prices I would be charged. So then I started asking them what supplemental insurance do they take and they couldn't tell me any list of insurance that they actually had and claimed it the only way that they would know was whether I came I had the procedure done and then they ran the cost through computer! Very very sketchy Office experience the doctor I saw was extremely nice but the office is ruining her practice.