Smile Design Ocala: The Dental Dealership Experience…read more You know how car dealerships lure you in with a shiny sticker price, then by the time you're signing paperwork you've somehow agreed to pay for undercoating, a nitrogen tire package, and a "documentation fee" that exists purely to make a grown adult cry in a cubicle? Dentist offices have cracked that same code, and Smile Design in Ocala is no exception. I called ahead. I asked the right questions. I was told, clearly, that my out-of-pocket cost with no insurance would be $150. That number lived rent-free in my head the entire drive over. One hundred and fifty dollars. I had budgeted. I had mentally prepared. I marched back to that dental chair with the confidence of someone who had done their homework. You can probably guess where this is going. Somewhere between the bib and the bright light in my face, a $49 fee materialized out of thin air. For what, exactly? Great question. The explanation was the kind of vague, practiced non-answer that suggests they have given it many times before. It had the energy of a car dealer explaining what "market adjustment" means - technically words, technically a sentence, completely devoid of useful information. Look, $49 is not going to ruin my life. But it is going to ruin my mood, my trust, and my willingness to recommend you to literally anyone I know. Transparency is free. Surprises at checkout are not the flex you think they are.

They went through a full years worth of coverage in two visits. I had two dental policies and they…read moreused all my insurance money.

I hated my CPAP machine and they set me up with a dental device that is so much more comfortable…read moreand fix the problem completely. Plus, super easy to travel with instead of having to take that huge bulky cleaner with me. They really worked with me to make sure the fit was just perfect. The people in the products were the best I could've hoped for.

I went to Dr. Chandra for bad TMJ pain. She treated me painlessly and very caring. I'm now pain…read morefree. She and the office staff make you feel so comfortable and greet you with a friendly smile. I didn't feel like I was just another patient, but a friend who needed help. The office is calm and beautiful. Check out all the other treatments she excels at. A highly educated and amazing woman. Again, all the staff are top notch.

I went to Aspen as they are in my Dental Plan , I needed new set of dentures as mine were really…read moreold and out of shape. From the first visit I knew this was a good decision to come here. The staff was excellent and very friendly , I never waited more than about 15 minutes if that . They fit me in right away if I had a problem. They knew I had a deadline as we were going away and made time for me for adjustments and they were always smiling. Just 5 days before we were supposed to leave my daughter in law's top plate broke. She did not get her teeth from Aspen she got them from Affordable Dental in Gainesville and had nothing but trouble from the first day she got them. I called Aspen and they said come right over and we will see if we can fix them for now . Unfortunately they couldn't fix them as to where they were broken. They made me a deal for the very cheapest they could do the plate for and since I had the money they gave her impressions right away this, was on a Friday, Monday she had her fitting and Wednesday she had her teeth by Friday were were on the road for NJ. They bent over backwards to accommodate us.The whole staff and the customer service were EXCELLENT !!!! I would recommend Aspen to anyone who asked,

I took my husband there to get a cap put back on. Never again will we go there. The dentist who say…read moremy husband could not help him due to the fact my husbands dental work was way above his scope of ability, they kept pushing services we didn't want or need, a real lack of quality care, the office/front desk woman misinformed us by saying there was 'No charge', but got billed (as expected) anyway. She didn't seem to comprehend the English language. Since my husband needed more dental services, he WALKED IN to Aspen Dental to request his records be sent to the next office. He took time to fill out their requested application to have the records sent to the new Doc and lo and behold- NOTHING. They failed to send the documents. Way To Go Aspen Dental! You succeeded letting us down. We expected it from this office. Total waste of time. Our experience is - ZERO.

Best team EVER. Don't waste your time with other dentists like I did. The office has REAL…read moresedation through Nitrous for any procedure, and if you're like me, that's a requirement. I was allowed to watch on a big screen as Dr. Harper examined my teeth on my first visit! It sounded scary to see up close, but it was really neat! He is the most gentle dentist, and thoughtful. He doesn't hurt you at all. Other dentists have shamed me for crying, even yelled at me as a kid. He fixed a temp tooth sitting on an implant that an Oral Surgeon put on too tight. It was put in so badly by the other doctor, it broke and loosened the real tooth next to it. Dr. Harper recemented it and shaved it down to fit properly no charge, after my cleaning. The hygenist is really nice, and patient as well. People who are afraid of the dentist should def. go here. Everyone from front desk, to the back team are friendly and make you feel welcome, when other dentists treat you like you don't know your own mouth, or that you're an annoyance for being afraid. They completely understand at OcalaSmiles. I drink a lot of soda, like lots of people, and every office I've been to it's "Just stop drinking soda all together"... and left it at that. Of course, I love my soda and didn't stop. By the time I found Dr. Harper, the soda had done damage. Instead of shaming me, or trying to browbeat me into quitting soda, I was given an explanation of HOW soda works and work arounds to prevent more issues. Now, I drink my soda through a straw and swish with water many times a day after having a pop. I know it's not the best way, but the improvement in my mouth health has never been this good since I started swishing all that sugar out of my mouth. They treat you like a real person, and they listen. When I gave them my nitrous number, they said "Ok, let's try it and see how it goes." They made me feel SO comfortable, that I didn't want as much nitrous on my second visit. I'll NEVER be a patient elsewhere. After avoiding the dentist for a decade, Dr. Harper has changed that.

I am 68 years old and have had a lot of dental work over the years. Some of my experiences were…read moregood and some not so good but I always took care of my dental health. In my early sixties I had a terrible experience with a tooth extraction at a "clinic" that was part of a chain. It took three visits to get the tooth removed and I was unable to be numbed completely. I was so traumatized I didn't want to get my teeth cleaned for fear of getting in the dentist chair again. I got up my nerve and started asking about dentist recommendation and Dr. Harper's name came up often. Dr. Harper was recommended to me by a woman I worked out with at the gym. She also had fear of going to the dentist until she started going to Dr. Harper. I have been going to Dr. Harper for many years now. He has filled teeth, put on crowns and referred me out when I had root canals and needed a tooth implant. I now have no fear of the dentist. Dr. Harper is kind, respectful and skillful to the point of having an artist for my teeth! Recently I decided to get veneers since my teeth were thin and grey looking from age. The process was not difficult. I had very little sensitivity during the temp stage and once the final product was placed there was no sensitivity. The entire staff at Dr. Harpers are warm, friendly and out for your best interest just like Dr. Harper. I wish there was a 10 star category because that is what I give Dr. Harper!!

I have been coming to Grand Oaks for several years now. They have always been patient and kind…read more They offer great treatment plans, it's up to you if you choose to do them. They gave never been pushy. I would and HAVE recommended them over and over to close friends and family.

This is my 5th year using Gran Oaks Dental and it's my 3rd year at the SE 17th St. location in…read moreOcala using Dr. Jaclyne Herrera.I have found that Dr. Herrera and her staff to be completely committed towards helping their patients feel comfortable and confident in the care that they are receiving and that whenever they are in need of assistance with their care they are able to provide the knowledge and support needed so that you are understanding of what services you need and the quality of care to expect. Dr. Herrera goes above and beyond her duties to reassure and provide the best services available to her patients. The staff in the office front and back I have found to be really helpful and extremely kind and caring. Being a patient of Dr. Herrera's has made going to the dentist a positive experience! Wheelchair accessible. There is plenty of parking. Walk in and make yourself a up of coffee. Here is the information and website: Dr Herrera is at Location #2 Location #2 https://grandoaksdentalcare.com/ (352)656-6453 2710 SE 17th St. Ocala, Florida 34471 Email: frontdesk@smileocala.com The 1st Location phone is : (352)656-6504 Address: 2575 SW 42nd St. Suite 104 Ocala, Florida 34471 Email: frontdesk@smileocala.com Office hours: Saturday Closed Sunday Closed Monday 8AM-4:30PM Tuesday 8AM-4:30PM Wednesday 9AM-3PM Thursday 8AM-4:30PM Friday 8AM-3PM

I was in research mode for over a year in finding the right provider for dental implants. I had…read moretalked to a total of eight different companies from Florida, Georgia, Texas, Puerto Rico and Mexico, I visited four of these companies in person and Dental Implants of Ocala twice. This is the place that you want to go to. The entire staff was professional and attentive to my needs. Miss Denise, the Office Manager, was a pivotal person in my decision making. Her knowledge of the process and display of that knowledge was the key. On to Dr. Moye. An awesome individual that is changing lives one smile at a time. He is proficient, knowledgeable and carries a passion for his craft. The procedure was planned, calculated and carried out with precision. With eighteen teeth removed, there was unexpectedly no pain. So don't be anxious like I was. If you're still deciding where to go... you found it.

In all my life I have seen so many dentists but I can honestly say that I have never seen one as…read morekind and caring and as thorough as Dr. brand. From the moment you walk in the door you feel comfortable. There is even fresh coffee and freshly baked cookies! The staff is absolutely amazing and goes above and beyond to make sure that you feel the most at ease that you can. Dr. Brand is truly a compassionate human being and I have decided on a very complex treatment plan that I would not feel comfortable doing any where else! I know that Dr. brand will do everythingPossible to make it so that for the first time in my life I can truly smile, not just on the outside but also from within.

I am extremely disappointed with the service I received at this dental office. Not only did they…read morefail to follow up with me regarding the remaining balance covered by my insurance, but they also sent my $39 bill to collections without any prior notification. The customer service was terrible and I would not recommend this office to anyone.

I must say I was impressed with their facility, very cleaned and modern. Also from the front desk…read morelady that greats you, to the hygienists and the last lady that sets up the next appointment, all are friendly, helpful and knowledgeable. The hygienist and the doctor explained everything really well and took the time to answer my questions and concerns. From the first appointment to the cleaning appointment the wait time was more than reasonable. I would recommend this business. And I'm not one of those people that they pay to say nice things, I'm a real patient. Thank you Advance Dental Care, keep up the good work! We need more places like this. On the down side, it did take 6 months to get an appointment. But we don't regret it.

I had a wonderful experience, starting on day 1 when I visited Stickney Dental as a new patient. I…read morehad not been to a dentist in over 20 years, and I was expecting a lot of work to be done. The front desk was very nice, as was Dr Stickney, his assistant, the 2 dental hygienists and Dr Robin (his wife). They took ex-rays, came up with a game plan and gave me the estimated cost to me, after my insurance was applied....so I would be shocked at when I paid for the work done. The one thing they told me is it won't be higher than the estimate and might even be lower, once the work began. Guess what, it was lower! I began my work - had 2 cleanings (1 week apart), then received my temporary crowns, which he makes in house! A few weeks later, I received my permanent crowns (again, makes in-house). Let me remind you that I had 8 crowns put on my upper teeth and I had to get used to them. There was some discomfort after the temporary crowns were installed (about 4/5 days), yet Advil and Tylenol helped a lot. Then had the permanent crowns put on 4 weeks later and I was feeling great the next day. I would definitely recommend Stickey Dental, just as it was recommended to me by friends!

Bait and Switch is the name of their game I had two…read moreimplants done. I was told when it was ready I would pay 50% then the rest in 4-6 weeks when the final was ready. The day before my appointment then reminded me FULL payment would be required $6700, really!! Then after I waited to have all the funds, I paid the full amount upfront, even though my insurance confirmed payment of $2250. They submitted it to my insurance, to be paid to them!! How could they make such a mistake. They always get everyone's money up front. Now 5 months later I still have not reimbursed by my insurance company, STICKNEY office staff says they have requested my refund but now blame the mail inefficiency for my refund not being delivered yet. I will not be returning. SAD to be so dishonest. Truly a BAIT and SWITCH. I plan to file a formal complaint with the state of Florida.