I made an appointment with Affordable Dentures and Implants at 3481 Poplar Ave. in Memphis, TN with expectations of the same professional care I had received previously with Dr. Randy Bagay, he is a wonderful dentist but no longer works at this office.
To my misfortune I was being treated by Jesse McKinney, I won't use Doctor or DDS. He does not deserve the title.
Jesse McKinney's behavior was both inappropriate, unprofessional and without compassion for my well-being. Jesse McKinney was dishonest and demonstrated deceptive practices.
Let's start with the x-ray. The x-ray girl had no idea what she was doing (I can't call her an x-ray technician, it was obvious she was not professional) and I was popped in the mouth with a metal mouthpiece. Pulling on my jaw, the metal piece snapped up and hit me in the mouth with very hard force. The metal bracket literally bounced off my face. I cried out in pain after getting hit hard on the mouth. She turned when I cried out but, didn't even look where she hit me, she just walked away.
Much later, Jesse McKinney came into the room, I told him and the dental assistant several times that I was in severe pain. At which time both of them just kept trying to figure out the computer system. They were making me wait in pain while they were trying to get the computer to devise a treatment plan for future dental care! I needed this tooth out, not a sales pitch! I was so sick I spit up in the garbage can and had to run to the bathroom to vomit. I came back from the bathroom and sat back down in the dental chair. I told both of them (McKinney and the dental assistant) I had vomited in the bathroom. He said it was because of the infection. I told them again how much pain I was in and that I really needed to get this tooth out. At this point I've been in this chair for 3 hours!
They left me there, the numbing had worn off and I finally decided to get a refund and leave. I was extremely afraid of him hurting me. So I got out of the chair and told the dental assistant that took my x-ray that I just wanted to leave. She then proceeded to get the office manager, who came in with two other women saying I can't leave. I just needed to sit down and relax. I told her that the numbing had worn off and I wanted to leave because I was afraid that McKinney was going to hurt me. I was crying at this point. She gave me a tissue and told me to sit back down and he would be right in. He came in and I told him I was no longer numb and I just wanted to leave.
I have been here over 3 hours at this point. He said he would numb it again. He did not use the cotton numbing agent again to numb my mouth before he put the needle in the roof of my mouth twice shoving it in and it was extremely painful. I tried to get him to stop, I was grasping the arms of the chair so hard and mouthing for him to stop. He would not stop.
I wanted to leave. After this he quickly grabbed his instrument and began pulling at my tooth. Shaking my entire head back and forth and up and down using brute force. He was using my jaw as leverage and was applying heavy pressure on my front bridge. Jesse McKinney had bruised my jaw bone and my bottom and top of my lips were swollen and hurting from him pushing on my mouth with aggressive shaking and pulling. It really felt my lip was cut and bleeding. He had in fact cut my mouth open on the inside not the outside of my mouth. I tried to touch his hand so he would at least stop pushing on my jaw and lower lip. He would not stop. The pressure he was applying was way to much for my jaw. I have been in this office for approximately 4 hours now. Jesse McKinney had finally finished pulling my tooth and I was getting ready to leave. I asked for the antibiotic and pain relief prescription and he said he would not write a prescription for antibiotics or pain relief.
This information is absolutely paramount for patients to know when choosing a practitioner. I definitely would not have gone to this guy if I had known he was a former/current drug addict and would not be able to provide complete care for me.
I did call him after a few hours of being home, to tell him I was sick and still in great pain, Jesse McKinney made himself clear that I was at his mercy. He's the dentist and he makes my health decisions for me with no concern for anything I said or asked. No concern for my welfare.
Jesse McKinney said to me. "I am the doctor! I make the decisions! No matter what you say I will not write you any prescriptions!" This is what he said verbatim. After explaining to him that I was in extreme pain and sick and that I needed him to help me. He had a little laugh when I was telling him about my pain. He also told me that I was only uncomfortable and not in pain! Who is this guy to gaslight me and invalidate my pain! This Jesse McKinney is bad news.
I was at his mercy. And he is void of mercy. I remained sick, and violently ill for a week and lost work. Save yourself and your money. read more
