Crash! That's the sound we heard from inside the house late Monday afternoon. We quickly scrambled around to find the cause of the issue. My daughter had just come inside after closing the garage door behind her. The spring snapped while the door was closing, slamming the 450-lb wood garage door to the ground. Attempting to raise the door was pointless, so both cars were stuck in the garage. The former owner of our house had used another company for garage repairs, and there was a sticker by the garage opener, so I looked them up on Yelp. 3.2 stars? No, that won't do. I did some quick searches and came across Affordable Door Co. Their 4.9 rating with more than 100 reviews told me what I needed to know, so I called and left a message. Mary Anne texted a short while later, asking for a pic of the inside of the door. She then called and was able to tell me the size of the door, give a base cost for the repair, and let me know about other potential repairs that might be needed once everything was broken down. Ok, fine. Let's talk about how soon someone can come out. We settled on Leo arriving early Tuesday morning, which then would've given enough time for my wife to get her car out of the garage for an important announcement. An hour or so later, around 6:30 on Monday night, my phone rings. It's Leo, wanting to know if it's too late for him to come out and do the repairs now. I was caught a little off guard, but yes, that would actually work well. Leo showed up around 30 mins later. I showed him into the garage, and he gave me a brief overview of what he'd be doing. Less than an hour later, Leo let me know he was done. He walked me through what he did, showed me a few other pieces that needed to be replaced, and also talked to me about following up in a few years for maintenance and to have the metal rollers (which were still usable now) replaced with nylon rollers. Service by both Mary Anne and Leo was top notch....better than top notch, if such a thing exists. I didn't price compare, but I'm guessing what I paid is comparable to what others charge...and even if it's a bit more, you definitely get what you pay for. Affordable is the company I'll go to for all future garage door maintenance and repairs....and their sticker is now near the garage door opener. read more

Jeremy was amazing! Very fast and efficient, knowledgeable, easy to communicate with and delivered the services as priorly discussed. Within less than an hour our springs were replaced, hardware tightened ,bearings lubed, missing nuts and bolts replaced, garage door opener adjusted , and our wall controller reolaced and reprogrammed. Friendly and courteous . If hes got stuck in traffic, dont u worry, he will show up and deliver! Outstanding performance, im very very happy. Our garage door stopped working on friday and we really needed the service ASAP to get it repared. Job well done! read more

We experienced a broken spring on Tuesday afternoon and were back to normal with a new spring installed by Affordable Door Co. Inc. by Wednesday Noon, within 24 hours, at a price that was one-third the price of a competitor (Don's). In researching on Yelp!, I found this company has multiple 5-star references and so I contacted Affordable Door. The owner picked up the phone immediately and even gave me a mobile number to communicate via text during the scheduling process. The technician (Leo) arrived at my home less than 24 hours after my call, was very organized, knowledgable and professional. He finished the work in less than an hour and even gave some suggestions about ways to extend the life of my existing 20-year old garage door. I am delighted to see local contractors that are committed to customer service, provide excellent quality, on time and at a very very affordable price. Please shop around for garage door service, I bet you'll find this company beats them all. read more

Affordable Door Co - Broken spring on left side - Garage Door Services Near Me - Castle Pines, Colorado

I've had issues with my garage door for months now, and have been dragging my feet calling someone for a tuneup. (Any other homeowners exhausted by needing to address a hundred things around your house at any given time?!) I finally looked around for a good repair company, and found this one. I called to set up an appointment this morning. Maryann answered, and I explained the issue I've been having. She walked me through realigning the sensors so we didn't have to override the safety system to close it anymore. Just one phone call, and boom - our issue is solved!! I'm stunned to find someone who is happy to freely walk me through an issue I can fix myself. How rare is that?! I will gladly bring all my garage door business here in the future. Companies like this are few and far between these days, and I'm so happy to have found them! read more

I wanted a garage door that was a little different from the others in the neighborhood. Working with Maryanne, she showed me this Clopay insulated door with scrolls in the windows, which I loved. But I needed to see it first. So she ordered one of the panes of glass, and she came by herself with it to show it to me. I loved it, Maryanne ordered it, and a couple weeks later Leo (and his co-worker) came and installed it in a few hours. (A 2-car garage door, a 1-car garage door, and 2 new motors, sensors, and everything else that comes with it.) A couple days later I thought that I had a problem with my door, I texted Maryanne on a Sunday morning, and by that afternoon Leo was over adjusting the "eye" and I haven't had a problem since! Last week it was so hot one day, but working inside the garage (with the doors down) was very comfortable, because of the insulated doors. Also, it is super quiet, especially compared to my old doors. Absolutely love my new doors, but I'll let my pics do the talking for me. Thanks Maryanne and Leo!! (Oh, one of the pics is of Leo and one of his co-workers putting up the decorative handles to see if I wanted them installed. I decided not to do it, but if I change my mind, I might try the (decorative only) magnetic ones you can buy on Amazon.) read more

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What an amazing experience. Right before Christmas and our garage door breaks!! I looked on yelp and came across Affordable Door. Saw the 5 star reviews and decided to make the call. I was answered immediately and scheduled within 1 hour! Leroy was excellent, very communicative, detailed, and didn't charge us for unnecessary things. Make this the only call you won't be disappointed read more

The springs on our garage door broke late one evening, we called around 9pm thinking we would just leave a message for someone to call in the morning. To our surprise we quickly received a text message asking about what happened and to send pictures. They provided all the information for what needed to be repaired with a quote and scheduled us for the very next day. Their team is very professional! Mary Anne was amazing to work with! read more

I've had problems with my big, heavy garage door over the 10 years I've owned it. Maryanne provided wonderful guidance over the phone and a way to get more help from LiftMaster. I finally understand the balance issue that caused the problems. This company's approach is much better than most who just want to schedule an appointment and send out a technician. read more

Such a great company; Pete and Mary Anne are the best! Unlike most other garage door companies (I'm looking at you, Don's) their service is unmatched. Last year we took advantage of a "coupon/sale" to have our door serviced. Don's was not transparent about pricing, and we ended up paying far more than we'd planned. Even worse, they promised to return the next week and replace the bottom seal on our door. Not only did they not return, they ignored my calls. Affordable Door has been the exact opposite. Mary Anne did everything possible to accommodate our schedule, and Pete came by today to look at our issue and promised a prompt response. I'll update this once they're done, but I don't think you'll find better quality and service from any of the other companies out there! read more

Hands down, 5 stars! This company made a very stressful time (as our garage door had completely broken and was totally not usable) super simple and easy. I was given lots of choices on different garage door options and the install was remarkably quick. The garage door looks fantastic and the service was above and beyond. Thank you, Affordable Door, we couldn't be happier! It was a pleasure to work with you. read more

Affordable Door Co - Garage Door Services Near Me - Castle Pines, Colorado

Excellent service experience!! I received a quote over the phone and my door was repaired in less than 24 hours. Quality work at an affordable price. read more

Door broke at 6pm last night and they came out and had it fixed by 7:30. I have used them before and they are always courteous, prompt and reasonably priced. Smaller company but nice to deal with same technician vs bigger ones with more employee turnover. read more

Just had a broken spring on my garage door replaced by Peter. Scheduling was a breeze and I was updated as to an estimated time of arrival. Their pricing was competitive and the install of the new spring didn't take much time at all. I would definitely recommend this family owned business. read more

Perfect. Call them with confidence. My garage door stopped working. I called Affordable. Mary Anne was knowledgeable and helpful, and knew what the problem was when I explained it. Leo was on time, knew just what to do, and got things working in good time. And he explained to me the things I needed to know. The beauty of a small firm like this is you are talking to the owners and can trust them to provide great service. (The picture below is the old, 24-year old, opener) read more

Affordable Door Co - 24 year old - old opener - now replaced! - Garage Door Services Near Me - Castle Pines, Colorado

We needed a new garage door and Affordable Door came thru from A-Z! Customer Service, Quality and Pricing! We highly recommend them!!!

Great customer service, professionalism and quick. Called and spoke with MaryAnne and got a next day appointment. MaryAnne was able to understand the issues with the door over the phone and give me an accurate price to repair. Sam arrived early for the appointment and quickly fixed the door, and answered all my questions. The is the exact same service we received when we needed repair on our other door last year. Great customer service, professionalism and quick. My first call for all garage door needs! Thanks Affordable Door Co! read more

My garage door broke in the middle of the day. I was able to open it manually long enough to get our cars out but I was unable to budge it after that. We've had some problems with cars parked outside so I wanted to get the door fixed on the same day. Mary Ann was able to help me out and her guy Leo was able to swing by in the late afternoon. He had me back up and running within an hour. Great response and excellent service! read more

I've had to use this company three times in the past and each time they have been amazingly prompt and efficient. Impressed with their service and care. read more

I called this morning and talked to Mary Ann. I explained the situation, with the door, and she actually offered to help me over the phone! Any other company would have made me book an appointment to have a tech come out. Although my problem was simple, she offered to stay on the phone with me, to fix the problem, and to help me avoid a $299 fee! That truly amazes me! You do business the right way and I now can clearly see how you get 5 star ratings! A+ read more

Called 8/23 for quote for new LiftMaster door opener, spoke with Maryanne at length, who explained my options, didn't try overselling unwanted features and gave me an immediate quote for full service install, no hidden fees/costs on totally new LiftMaster unit, with exterior keypad, extra remote. Worked me into schedule quickly as I had a rush job and Leo, installer came out next day to perform work. Leo did a great job, professional, explained all his worked as he progressed along with system features. Completed install quickly, cleaned up after himself and did a full check on on double door springs, rollers. Everything was done as promised and well done! Thank you! Definitely a go to company if you want it done right! Would always use them for our garage door needs! read more

Affordable, friendly, punctual, professional work . My wife and I are very happy with the new garage door and opener that was installed . Thank you Maryanne and Leo you rock! read more

Great experience. Spoke with Mary Anne last night about replacing a broken spring on our garage door, and, after sending her some pictures, she gave me an immediate quote and scheduled a repair person for the next morning. Jeremy arrived promptly in the morning and was friendly and thorough, and finished the job within an hour. He replaced both springs and oiled the door and opener, and now it works like new. Highly recommended. read more

I wouldn't call anyone else for a garage door or garage door services after having new garage doors installed by Affordable Door Co. I wanted to replace the non-standard size garage door at our townhouse and Affordable Door Co. was able to find the right brand in the right color, special order it and have it installed. The new, insulated door was much nicer than the remaining door so we ended up replacing it, too. I contacted Mary Anne and we worked together, including providing digital photos to her (because of COVID) to start the process and avoid contact. Leo (great guy) was the one who came out and did the final measurements. He also replaced and installed both new garage doors. The old doors were so noisy that the dogs always knew when we were home because of the doors. The new doors are so quiet in comparison that there have been a few time even the dogs didn't hear them open up. Thank you Mary Anne and Leo! read more

There's nothing worse than a broken garage door...you don't quite realize how much you use your garage until you can't get into it anymore. Back to the Stone Ages. Front doors are for people to have a place to put those flyers you don't want, or where we greet "company" when they come to visit. But there we were...broken spring and no garage access. We all searched for our house keys and figured it would take days of trudging up the sidewalk to the front door before we would be able to find someone to fix our garage and restore balance to the universe. So I'm on Yelp and send a message to Affordable Door Co. It's like 11pm (yes, the 'nighttime' one). The next morning at around 9am I get a call from Affordable Door Co. and she's apologizing for not calling sooner. Seriously...in this day and age where it's difficult to get anyone to actually return a call there she was saying she was sorry she didn't call me 'earlier'. It was 9am and she was responding to a message I sent just shy of midnight with "I'm sorry I didn't call you before now." That's what customer service used to be about...helping the customer as quickly as possible. And that's exactly what they did. They dispatched the technician who was at my house before 10:30, and in no time my garage door was fixed, tuned up, and working better than it had in years. Fair price, great service, super fast, and above all FRIENDLY!! You can't beat that combo!! I highly recommend Affordable Door Company!! read more

Pete and Mair are awesome and totally professional. Highly recommended. Had my door installed by them and it stood the test of time with no maintenance whatsoever. Thank you Pete and Mair, you guys made getting an insulated door at a bargain price easy and a terrific experience. They were responsive to questions, via phone and email, timely, and fast. They were able to quote us and install within two weeks. read more

Leo came out and replaced our springs on our garage on a Sunday. I called and talked to Maryanne who was extremely responsive on Saturday. Sheho asked for a couple photos, provided the estimate, and made an appointment for Monday. She then followed back up on Sunday and said they could do it early if I was available. Amazing service, Leo was super professional, wasted no time, and did a fantastic job in no time at all. A+ service. read more

Called Pete and Mary for a busted garage door at one of my rental properties. They worked with my tenant and got the necessary repairs completed at a reasonable price. Will definitely be putting these guys on my list of go-to contractors. read more

We have had some more garage door issues over the years. MaryAnne is always there to help. She will give advice over the phone that sometimes solves issues for free. If onsite service is needed, be prepared to pay the minimum of $189. But compared to other door repair shops we have tried, this one seems the most honest and dependable. read more

I sent out an estimate request and MaryAnne was quick to write back. She gave me her phone number to call her as she had a few suggestions prior to sending anyone out. With these suggestions, I believe we found the issue and solved the concern without needing a service repairman to come out. If anything else comes up I will be sure to contact them again. She was extremely helpful and nice to talk with. read more

Wonderful customer service! I have used this company twice and each time I was very impressed. One of our springs broke recently on a SUNDAY afternoon and I called figuring I would leave a message and wait for a return call. I was greeted after just a few rings and had an appointment scheduled for the next morning! Everyone I spoke to and interacted with was professional and very kind. They do their very best to accommodate busy schedules. Hard to find quality service anymore, but this company is outstanding! read more

We have a great opener but an older door that was loud when it opened and closed. Mary Ann quoted me a fair price for a tune-up and new rollers. The technician was at my house within an hour, replaced the roller, lubricated the other parts, did some adjustments, and now my door open and closes whisper quiet and smoothly. Super fast service, great prices, nice people, what more could you ask for? We'll be using them in the future for any garage door issues we have. Thank you for your help! read more

Well deserving of each and every 5-star review they've earned! I reached MaryAnne yesterday morning after my garage door didn't go up completely and I unwittingly backed into the bottom panel. MaryAnne asked me to text her some photos of the damage and the sticker on the door panel with make/ model/ size info... several hours later she had located a replacement panel and got me on the books for the next day to install it. Leo was the tech who installed the new panel, and he adjusted and lubed that door and the other one. He was super efficient and knowledgeable... it was truly a great experience working with this company, from start to finish. read more

Our garage door essentially fell apart on a Friday evening. I called their number and left a voicemail and they responded that very same night. They went through our options and we decided it would be best to replace the garage door. She sent over our options quickly, and even stopped by our house over the weekend to look at the damage and drop off samples. Once we made the decision to move forward, they scheduled us right away for Monday morning. The two gentlemen who came were very professional and got the job done incredibly fast. At no point did I feel any pressure but wanted to get it done quickly. After the fact I did some comparison shopping and found that prices were very reasonable. The customer service we received was on point! read more

I highly recommend Affordable Door. They responded to our request quickly & were extremely knowledgeable. We were able to discuss solutions without any heavy sales pitch. They came out quickly to install our new garage door opener and were very flexible. Don't call anyone else! read more

Such a pleasant and wonderful experience. Had many other quotes, but they made the extra effort as I had a very old garage door and motor. MaryAnn was very communicative and worked around my schedule to get someone out for the install. Price was very reasonable and the installation was easy. read more

Great service. I called mid afternoon on Sunday about my garage not opening. After a quick phone call and a couple of text messages with some pictures I got a quote and they were out the next morning. The whole repair took less than an hour on my garage door. read more

They called letting me know when they would be arriving as they were going to be a few minutes early and asked if that was ok? The technician surveyed the garage door and quickly determined the cause. He fixed the problems. Tuned up the garage door, lubricated the hinges and reset the opener. The total time was less than an hour. The technician was very knowledgeable about the door and the cause of the problems. Resolved them. Very reasonable pricing. No further issues. I will use them again and recommend them to family and friends in the area. read more

Hired them to replace spring, crew made recommendations to fix wheels. I thought it was an up-sell yet trusted them and the results are amazing. Quiet! Smooth! I never thought I would love my garage door but I do now! Responsive, timely, and friendly staff! read more

My garage door cables became unattached. Mary Ann got Matt to come out in an hour. Well, the cables came off due to the spring having broken. the door was old and the bottom panel was bent and the tracks were loose and bent. The cost to repair would be 2/3 the cost of a new door, so I ordered a new door. We got my car out of the garage and Mary Ann had a door the right size and color. Three days later, on my day off, Matt came and installed it. The installation and the product look fantastic! Very professional job. Can't recommend these folks enough! read more

Our rental property has a detached garage that is goin on 30+ years old. The tenants called stating the door had been acting funny and not closing. My wife found Peter and Marry Ann on Yelp! What I hoped to be a simple adjustment turned out to be a major rebuild and fix. The technicians were amazing, funny and hardworking. The door was old and out of whack requiring some tweaking to get it back to running smoothly. At time it was frustrating, however, they persevered and got it going again. A great experience with a great company. It is hard to find good people that are willing to work and make things right. I highly recommend this company and their people! We will be keeping them on file for any future problems. read more