Excellent Service & Good Prices for Storage Units. The…read morestaff is wonderful, friendly & has an uplifting, comical & energetic personality.

I've never had a problom with this place ,, I see somone said something about bugs that's not true…read morenever seen them I've been here for a couple years now, when they add Ed more room and torn down the trailer court next to it. Yes a mouse or two but with in a couple weeks never seen them again, Chris did a good job , he even gave me a trap for my unit no bugs or mice ,it just fine , would recommend to anyone good price and well light units and safe!thanks chris!

My daughter is a Creighton student and everything about this storage was perfect. I felt the staff…read morewas helpful and protective of her, this being one of her first opportunities to "adult". The building is beautiful and old with lots of history. There were some neat old features that you don't see much anymore, and all in pristine condition. The unit was half the price of others I had researched. I had been told by other people that storage units are dirty places with pests and that my daughter needed to pack everything in plastic bins. NOT TRUE. The Storage Loft is clean and all of her items were exactly like we left them, all packed in storage bags.

Sam and the team at The Storage Loft were great. The location at Old Market Omaha was only a few…read moreblocks from our hotel and close to Creighton University. The storage unit has secured access and is climate-controlled. Reservations and invoicing could be handled online which was very convenient. I will definitely be using them for my future storage needs.

I have used Lockbox twice, now! They are honest, helpful and convenient. It is close to home and…read moreeasy to access. They even have large, flat pallet dollies on site to make hauling loads easier. Scott is easy to work with and I feel my belongings are safe in the climate-controlled storage unit! A+++

Gave notice of move out and was locked out of my unit before the month was over. There was no…read moreemergency support for this type of issue and the only thing I was told was to call back in 2 days on the last day I have to move everything out. It's not the fault of the phone representative, but this should not have been an issue in the first place and the owner should have an emergency contact number to get these things taken care of quickly. It's also very frustrating to be told that there is no record of my tenancy when I have emails documenting this whole process.

Zero stars should be a choice. Another horific large company. Typical large corporation. Prices…read morewent thru the roof. They lure you in with a great rate and expect that to increase substantially within months. Also plan to pay for insurance that you don't nee. Customer service was rude and horrible. Accounting errors continuously. I was there for 20 years when it was locally owned and it took 2 years with Storagemart to drive me out and many others by my unit are also leaving. Absolutely the worst!

I purchased one unit at full price and was locked out after 17 days so i payed for another month…read morethen a week later purchased another unit was given locks and had the unit almost full then was locked out of both units cause i diddnt e sign the agreement online and so there i was at 9:45pm in the parking lot e signining the online agreement on my second unit when the manager pulled up and i asked why i am locked out of both units if there was only a problem with my second one even though both units were already paid for and was told to submit my signature online i explained i already submitted it and she said it wouldnt be unlocked till morning and i asked why not tonight she told me they were closed i said no its open till ten pm correct she agreed i informed her it was only 945 pm she rolled her eyes and said it will be unlocked in the morning and i said im pulling my stuff out this isnt right i lost a four thousand dollar deal cause i was locked out of an already paid for units over a signature on my second unit and i proly wasnt the most pleaseant customer to deal with but the whole ordeal was unecessary and then having a manager roll their eyes on top of my loss financially i wasnt happy at all and expecteted more professionalism from a manager or understanding anything but ggetting the response i was given left me feeling unsecure about the future of my possessions as well

I have had a storage unit here for 6 months and had a problem getting into my unit since I rented…read moreit. Talked to management and they just say we'll we are working on it. They haven't done a thing but make a person mad. Go to the door all the way on the other side of the building. That didn't work either. The employee working said ok you can get in now. Nope walked all the way back over to the office, just to have him walk around and get right in. I got ahold of corporate to help with the problem and got hung up on 3 times. Yes I was mad and being very vocal. They kept transferring me to different people who had not a clue why I was transferred to them. End result im going to get out of there. No matanice no customer service no knowledge of their own property. My advice dont get a unit here.

We rented a climate controlled storage unit at this location for 4 years and just emptied it…read moreyesterday. The staff was always available, friendly and responsive. Access at any time of the day or night was super easy. The property, inside and out, was always very clean and well lit. Climate control was great. We traveled around for 30 years in the military and this property is by far the best we've ever come across. If I ever need a storage unit again in Omaha these folks will be my first call.

Honestly if giving 0 stars was an option I would! This place is an absolute joke about storage…read more Every month I have to call in just to make a payment. Manager Ryan is completely rude and downgrading to anyone. Not to mention lies about receiving my calls! No one should have to fight about making a payment or being allowed to pay online!! Public storage is so much better at convenience and never having to fight with managers.

Have rented a storage unit from Lockbox Storage the past 3 years. The facility is very well…read moremaintenance and Travis is knowledgeable and easy to work with.

This is a huge facility. It looks clean and well maintained. I bought the contents of an abandoned…read morestorage unit from them and it appeared well kept

Zach was amazing. He is very friendly and did what could do to accommodate my needs…read more So far I'm very very pleased with the service. Worth the extra drive to Blair, very clean facility

I reserved a unit online on a Sunday and the manager called me first thing Monday morning to…read moreconfirm my storage unit and complete the paperwork. The facility is managed by NPdodge and appears clear, well kept and secure. Gates are not open 24/7 but that's fine with me!