I have used Lockbox twice, now! They are honest, helpful and convenient. It is close to home and…read moreeasy to access. They even have large, flat pallet dollies on site to make hauling loads easier. Scott is easy to work with and I feel my belongings are safe in the climate-controlled storage unit! A+++

Gave notice of move out and was locked out of my unit before the month was over. There was no…read moreemergency support for this type of issue and the only thing I was told was to call back in 2 days on the last day I have to move everything out. It's not the fault of the phone representative, but this should not have been an issue in the first place and the owner should have an emergency contact number to get these things taken care of quickly. It's also very frustrating to be told that there is no record of my tenancy when I have emails documenting this whole process.

Have a great experience with this storage unit reasonable prices for a unit and the gentleman who…read moreis the manager does a really great job and is reliable and very knowledgeable in his work

I had a great experience with Armor Storage on Ames Avenue location…read more The company representative Tanya was very nice, professional and very helpful with all of my questions and concerns. I didn't have use of the storage unit for very long but I would definitely recommend this location to anyone looking for safe and affordable storage space for personal belongings.

Zero stars should be a choice. Another horific large company. Typical large corporation. Prices…read morewent thru the roof. They lure you in with a great rate and expect that to increase substantially within months. Also plan to pay for insurance that you don't nee. Customer service was rude and horrible. Accounting errors continuously. I was there for 20 years when it was locally owned and it took 2 years with Storagemart to drive me out and many others by my unit are also leaving. Absolutely the worst!

I purchased one unit at full price and was locked out after 17 days so i payed for another month…read morethen a week later purchased another unit was given locks and had the unit almost full then was locked out of both units cause i diddnt e sign the agreement online and so there i was at 9:45pm in the parking lot e signining the online agreement on my second unit when the manager pulled up and i asked why i am locked out of both units if there was only a problem with my second one even though both units were already paid for and was told to submit my signature online i explained i already submitted it and she said it wouldnt be unlocked till morning and i asked why not tonight she told me they were closed i said no its open till ten pm correct she agreed i informed her it was only 945 pm she rolled her eyes and said it will be unlocked in the morning and i said im pulling my stuff out this isnt right i lost a four thousand dollar deal cause i was locked out of an already paid for units over a signature on my second unit and i proly wasnt the most pleaseant customer to deal with but the whole ordeal was unecessary and then having a manager roll their eyes on top of my loss financially i wasnt happy at all and expecteted more professionalism from a manager or understanding anything but ggetting the response i was given left me feeling unsecure about the future of my possessions as well

sketchy place at all times of day. rates are good but no one felt comfortable so we movedread more

Don't believe Cubesmart's telephone message that it won a Best Customer Service Award. I have been…read morea customer of Cubesmart on 90th and Fort Street for almost 4 years. During this time my rent has doubled but the vast majority of the 4 years, the lighting above my unit flickered. I was told time and time again that it would be fixed but it wasn't. Finally it was fixed a few months ago but very soon the lights burned out completely and have yet to be fixed as of today, March 19th. When I asked for some compensation for the very dark state of my unit, I was refused. I do not recommend renting space at this facility.

Honestly if giving 0 stars was an option I would! This place is an absolute joke about storage…read more Every month I have to call in just to make a payment. Manager Ryan is completely rude and downgrading to anyone. Not to mention lies about receiving my calls! No one should have to fight about making a payment or being allowed to pay online!! Public storage is so much better at convenience and never having to fight with managers.

Have rented a storage unit from Lockbox Storage the past 3 years. The facility is very well…read moremaintenance and Travis is knowledgeable and easy to work with.

I have had a storage unit here for 6 months and had a problem getting into my unit since I rented…read moreit. Talked to management and they just say we'll we are working on it. They haven't done a thing but make a person mad. Go to the door all the way on the other side of the building. That didn't work either. The employee working said ok you can get in now. Nope walked all the way back over to the office, just to have him walk around and get right in. I got ahold of corporate to help with the problem and got hung up on 3 times. Yes I was mad and being very vocal. They kept transferring me to different people who had not a clue why I was transferred to them. End result im going to get out of there. No matanice no customer service no knowledge of their own property. My advice dont get a unit here.

We rented a climate controlled storage unit at this location for 4 years and just emptied it…read moreyesterday. The staff was always available, friendly and responsive. Access at any time of the day or night was super easy. The property, inside and out, was always very clean and well lit. Climate control was great. We traveled around for 30 years in the military and this property is by far the best we've ever come across. If I ever need a storage unit again in Omaha these folks will be my first call.

I needed to know why my units went up almost $200 per unit, with a two week notice of increase…read more when all this happened they never said anything about how much more it would cost so you could prepare for the increase. And if you know anything about storage facilities they are quick to assess you a late fee. Then when I called the company and got someone who has been there less time that I've been renting and refused to transfer me to a supervisor or manage. and said from a$400 increase all she would be willing to do is $100. Then when I told her that the next renter over with the same size unit is paying 1/3 of what they're asking me to pay. Then she got defensive and tried to tell me that she didn't know what size unit he had or what he was paying. Abusing people and blaming the market, really!

I planned on stopping at this location on Saturday but decided to stop in earlier. Mario was super…read morehelpful. Smiled the whole time and was very friendly. I'm very happy I stopped in and reserved a unit.