In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

Messaged Jay after office hours about my AC not cooling as well as it should. He responded within a…read morehalf hour and came over the next morning to add refrigerant to the system. Easy peasy. Service with a smile, that's Jay. He's dependable and knows his craft. Will always use his service. Thank you, Jay. Now back to a cooled house.

Prompt, honest, good work. Jay and his team are excellent communicators, priced competitively, and…read moreshow up without delay. Highly recommend!!

Luis and his crew did an outstanding job. They diagnosed the issue quickly and gave me a reasonable…read morequote. They didn't charge a fee for coming out and didn't force me to sign a quote on an iPad or enter into a long warranty. When I agreed to the work, they came back the same week and had it done in a single day. I will use them again for all my HVAC needs. Highly recommended.

Over the last 19 years I've used many HVAC companies. Mr Freeze was hands down the best I've ever…read moreused. I got 7 offers for installing a new Furnace, and theirs was the 2nd best price. Beyond that they seemed most knowledgeable of all the companies, and above board. Some of the companies suggested things that didn't need to be done (such as drilling a vent through the wall instead of pulling the air inside the large garage), or shady things like not pulling permits. The company I used for my Air Conditioner misdiagnosed what was wrong. Mr Freeze determined the correct solution and told me what I needed to tell the other HVAC company to fix it (it was under warranty by them). They didn't believe me, and wanted to do their own diagnostics, which ended up shorting out the furnace. It ended up Mr. Freeze was correct. They were also very friendly and prompt. I don't see myself ever using someone else again.

Having a commercial space, made up of four separate office areas, we needed a whole new heating &…read morecooling system to replace the old inefficient one. In my search for HVAC providers I count myself fortunate in finding Valley View to have offered the best overall solution and a sincere interest in our need for high quality and timely work. Scott and Dave are the best! I will be recommending Valley View to anyone who seeks the best.

So, I hired them to do a "tune up" on my AC unit on…read more5/20/21. Long story short, my AC went out 6 weeks later. I called them to have them come back out and repair what needed to be repaired. It has been 2 1/2 weeks and zero return call. I ended up taking my business elsewhere. Please call people back, it doesn't have to be the same hour, but at least within 24-48 hrs. Also, we received an invoice but nothing itemized, no details to what was done or looked at. I thought that was weird.

We just had a new heating and air system installed, and Woodward did an outstanding job, from…read moreestimate to installation to follow-up. They showed up on time, worked efficiently, answered all of our questions, and were friendly and respectful. Will absolutely use them for any future needs and would recommend them without reservation.

I am very disappointed with the installation and the subsequent customer service I received…read more The new faucet that was installed became extremely loose shortly after installation, began leaking, and did not function properly. I have a video documenting these issues. Since the faucet was clearly not performing as it should, I purchased a replacement faucet and contacted the company to ask whether it could be installed as a replacement. I was informed that I would be charged an additional $325 for the installation. I found this charge unreasonable, particularly because I had paid $472 for the original installation just one day earlier and the faucet installed by the company was not functioning properly. I ultimately hired another plumber, who charged $150 and completed the replacement in approximately 20 minutes. During that process, it was discovered that the original faucet had been installed with plastic disks that restricted the water flow. Additionally, in attempting to tighten the faucet to prevent it from becoming loose again, the original plumber cracked the underside of the fixture. Unfortunately, the damage resulted in the faucet being broken, and I was therefore unable to return it. Given the cost of the original installation, the problems that developed immediately afterward, the additional charge requested to correct the issue, and the damage to the fixture, I am very dissatisfied with the quality of the workmanship and the handling of the situation. I expected a significantly higher standard of service and workmanship for the amount I paid.

From start to finish, our experience with Salem Heating was absolutely fantastic…read more Scott, the estimator, was extremely helpful as we were choosing the equipment. We really appreciated his low key approach. He really heard us, rather than trying to sell us, and patiently answered all of our questions. Next came Ed, who prepared all of the calculations, list of supplies, etc. that would be needed by the installers to efficiently do their work with no snafus or need to leave for supplies. He also patiently answered all our questions. Based on Scott's recommendation, we decided to have our ducts cleaned prior to installation and he set up an appointment with Oregon Duct Cleaning to do so. ODC was a great recommendation and we're very happy with the job they did. They too, patiently answered all our questions. Finally, Mike and Mitch did the installation. We hit the jackpot with those two. What a GREAT team! They were professional, tidy, patiently answered all our questions, and obviously took pride in the quality of their work and the quality of the Lennox products they installed. Mike went a step further and went into a VERY tight portion of the crawl space (he literally had to shimmy in and out) where he discovered a major section of the ductwork had not been properly installed. He fixed that and thoroughly sealed the ducts to the vents. We are so grateful to him for going that extra mile as the problem wasn't visible until he got inside the area. No wonder that part of the house was, depending on the season, either hotter or cooler than the rest of the house. He deserves a bonus for his effort.

They came to repair my old furnace. Fixed it then it broke in a week. So they came back. Service…read moreperson said because it's an old model, he'd have to look for parts on eBay, etc and to wait to hear from them, the service person also told me to wait to make the payment when they left the second time because it was not fixed the first time and they would charge me after they got the missing parts. I called back after not hearing for a while. This was happening during spring when it was still cold. Finally someone responded to my calls that they had no parts and I'd have to change it altogether. When I was finally told they could not fix it, I sent them a check for the full amount for the second service call. Now months later, I received an invoice in the mail for 49 cents. I called to see what was up. The lady who answered the phone said it was the interest for late payment. Mind you this is the first invoice I received since I sent the full payment. I reminded her I waited to pay based on their advice. And it would cost more to mail a check with stamp being more expensive: she basically said I could pay over the phone to her (which I don't like giving my cc info to people directly) or mail it. I will mail it but will never do business with them. After years of being a customer, $0.49 will be the value of service I received.

From start to finish the Advantage Heating & Air Conditioning team were very empathetic and worked…read morequickly to help us get our HVAC system replaced and running smoothly during some of the hottest times this summer. They worked with our schedule and had the job done in one day. They were respectful of our space and cleaned up before leaving. The HVAC unit looks clean and updated. It has been running very well this summer. Looking forward for it to run smoothly during winter time.

we purchased a Daikin system to replace our 20 year old Coleman system. the salesman showed me a…read moremodel in the middle of the brochure. promised I would be saving about 40% on my electric bill. on the contract beware because they state but they don't guarantee any savings. our system was improperly installed and it took 3 years before that was diagnosed and fixed countless phone calls to have them out. are kilowatt hours have went up as high as 69% more than my broken system. it was the worst decision of my life to replace my broken Coleman system. to be fair advantage did offer me a refund, I wanted a system that was properly installed and working right from the beginning but they would not honor that.

Freedom Heating and Air, from start to finish were absolutely fantastic! Excellent customer…read moreservice, starting with everyone in their home office, to Phil in sales and finally Jarod and Matthew who installed my new unit, they couldn't have been more professional and kind! What a great team they have. I never once felt pushed into getting a complete new system, they did come out a few times to do everything they could to keep it running but alas, it was time. I am truly happy with the results! I was taken through my whole system, once completed they went over everything, left my house as clean as they found it. I highly recommend this company to anyone who needs work done on any furnace or air conditioning! The cherry on top is that Freedom Heating and Air was less expenseive than other bids I had previously received.

Freedom Heating and Air has serviced our commercial property for several years…read more I contacted Jason (co-owner) to see if he could recommend a company who services the Portland area. He advised they service the Portland area by appointment. I asked if it would be possible to schedule an appointment while I was in town. He was accommodating and worked with my schedule. Nate (technician) showed up during the scheduled window. In fact, he was 30 minutes early. After an hour or so, Nate identified the cause of the problem. He had a suggestion on how to remedy the problem, but advised he wanted to confer with Jason. I received a call the following day from Jason with a quote that I felt was very reasonable. The quote included both labor and materials. The work has been completed. I am very satisfied with how quickly they were able to resolve the issue. Jason offers very personalized service. Thanks Jason! Thanks Nate!