I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

My spring in my garage completely snapped! I called and Bob promptly responded and got a repairman…read moreover to my house the same day. The garage guy was extremely professional, polite, and worked very thoroughly. My garage door is working better than it ever has. Definitely will be a repeat customer.

They were prompt, but in my opinion, they were excessively expensive. The garage door opener at a…read morerental unit that I own quit working. Their diagnosis was that the garage door opener was old (yes it was approximately 21 years old) and tired. Tired? They recommended replacement. They installed a new Chamberlain 3/4 hp garage door opener for $1,138.50 which included a "service fee" of $38.50 which I assume was for inspecting the door and lubricating it, which it needed. They did not break out the cost of the opener and labor so here is my analysis using Lowe's for a comparison. Lowe's has two Chamberlain 3/4 hp openers. The lesser valued one is $279.00. The higher priced one is $319.00. Both have battery backup for opening when the electricity goes out. Lowe's will install for $139.00 per their ad, so highest price for the Lowe's Opener is $319.00 plus $26.32 sales tax plus Lowe's installation cost $139.00 labor being a total of $484.32 if installed by Lowe's. The installer contacted me at 10:03 AM, being the start of the job I assume. I do not know what the inspection and lube job cost as the invoice is not itemized but they installed, inspected, and lubricated the garage door opener by not later than 12:14 PM being the time stamp on "Garage Door Service & Repair('s)" email conveying the invoice to me, being a total of 2 hours and 11 minutes per telephone and email records. That is approximately $299.63 an hour. I note that the identification headers recorded on my telephone list "Garage Doors & Gates", "Garage Door Service and Repair", Yelp lists "Accent Garage Doors", and the Invoice lists Garage Door Service & Repair". So I suppose the Vendor was "Garage Door Service and Repair". So is this one business operating under several names? Comparative estimates I obtained by telephone after the fact for the job were between $600.00 (Lowe's $484.32 online) and $1,200.00 so they were at the top of the upper range. That said, I would go with Lowe's deal next time and likely save between $400.00 and $600.00.

Check LOTS of places before going with them! My experience with "Accent Garage" wasn't pleasant…read morethis past year. Mitch (who I spoke to) was attitudinal, and tried to force us to pick a time that was convenient for him. He also wasn't quick to respond. He picked up the phone around 9:30 am, listened to what I had to say, and then told me to call the number back and leave a message, and that he'd call back once he got to the office. He did not call back until over 24-hours later. I found him to be rude, curt, easily aggravated, and unprofessional!

Amazing service! On time and accurate service from a friendly, good looking veteran! Highly…read morerecommend!

Great service! Pricing was manageable. Answered questions clearly and knew what he was doing.read more

I contacted several companies on Yelp around 7PM about a broken spring on my wind-rated garage…read moredoor. Deb responded quickly, requested photos, and estimated the repair cost. The price was reasonable, service prompt, and the technician was friendly. I recommend them for garage door repairs.

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

This company contacted my fiancé and I after he asked a question on Yelp…read more They were very detailed in their response, so we booked an appointment with them for the next day. We got an earlier time due to a cancellation. Isiah P. arrived promptly within the timeframe and got right to work. He diagnosed and gave us an estimate on the repair for our garage door. We gave him the authorization and he had the repair and inspection of our garage door done in about 15-20 minutes. Isiah was very kind and explained everything that he did. He also explained their warranty service on the repair as well! The pricing was fair and we highly recommend this business! Thank you Isiah!

From the owner: We offer free service calls seven days a week, with same-day service available throughout the…read moreDallas-Fort Worth Metro area. All of our technicians are company employees who are fully insured and bonded, ensuring reliable and professional service with every visit. Our team specializes in garage door repair, service, and installation--including fixing doors off track, loose cables, spring replacement, opener repair, new door installation, and routine maintenance or tune-ups. We only recommend the services you actually need and are always available to answer any questions. Local, same-day service is available every day of the week, and we also offer emergency service at no additional charge for nights or weekends. All labor, parts, and installations are backed by a full warranty, with lifetime warranty parts available. In addition to Dallas-Fort Worth, we proudly serve Texas City, La Marque, Dickinson, Santa Fe, and Hitchcock.

When I hit the button to close my garage, it closes half way then opens back up. So over about 3…read moremonths I been manually closing it. I put in a project on the yelp app and veteran garage doors replied within seconds. Technician TJ gave me a free estimate and I was satisfied with the price. He finished in about 20 mins while had a little small talk, then he cleaned up and had everything squared. They only take cash, check or card payments. Receipt is emailed with inspection notes and general information and warranty.

I had a torsion spring break Friday evening on my garage door. Veteran quickly responded to a…read morerequest for a quote with a fair price. Tech showed up on site the next morning at the agreed upon time. Tech was friendly and was even nice enough to answer some questions from my 3 year old. He checked out the problem and gave options that were priced like the online quote. Gave opinions on a couple other issues he noted but was very clear that those were optional. They were issues I was aware of already and they were minor. He gave a fair price on them and I took him up on one of them. Was not pushy at all. Did not try to upsell. Work was completed within his estimated time frame and was done well. This is how every repair should go. Cannot recommend them enough.

They are the best! Fair, honest and great communication. Quick repair and maintenance.read more

Had my garage doors completely taken down,new springs,rollers,guides,the works…read more First I had 3 estimates.They gave the best and in my books was the best.Super quality work.Fast.Effecient.Highly recommend.

Gabriel was kind, informative and fixed my problem promptly. I will definitely use this company for…read moreall my garage needs.

The top of our garage door broke and the mount for the opener pulled out. We assumed we might have…read moreto get a new door. Based on good Yelp reviews, we called to get an estimate for a potential repair or replacement. Amazingly, a technician (Jorge) was available to come out the same day. He took a look at the door and said it could be repaired. Plus he would make adjustments to the springs and do some other maintenance for a very reasonable charge. We're happy with the result!

My wife and I decide it was time to get a new garage door. The one we had was a old wooden garage…read moredoor that we had since we got the house. The Pros from Garage Door Repair Lake Jackson can took mesurement of our garage door, the techniace even showed us all the different times of modles that they offered. We now have a Brand New Garage Door that fits with our home perfectly. If i have any more needs or troubles with my garage door i will call this comapny no doudt about it.

From the owner: Metro Garage Doors and Gate Repairs provide service in the Lake Jackson area and surrounding area…read more Metro Garage Doors and Gate Repairs is the premier garage door repair company for the entire community of Lake Jackson and Lake Jackson surrounding area. Our dedication to superior customer service is evident in our outstanding and timely garage door repair. We have local technicians on call for 24/7 emergency repair. Falling garage doors and broken springs can be dangerous. Keep your family safe and contact us for immediate attention. The garage door is the largest opening of your home. Broken garage doors leave your home vulnerable to outsiders and thieves. Feel at ease with our 24/7 emergency repair service. We Prevent garage doors repair from occurring with routine garage door maintenance. Metro Garage Doors and Gate Repairs features garage door maintenance plans that will tune-up garage doors and their components. Our maintenance plans include a complete inspection of all parts. Our technicians lubricate all moving parts to ensure smooth operation. We will identify any issues with your garage door opener and make sure the springs are working properly. We have plans available for a variety of garage doors. We suggest a garage door tune-up for long-lasting garage doors.