1. Affordable Quality Kitchens & Stone

    1. Affordable Quality Kitchens & Stone

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    Taunton, MA

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    Affordable Quality Kitchens & Stone

    5.0 (2 reviews)
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    Services - Affordable Quality Kitchens & Stone

    Countertop installation

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    10 years ago

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    Cabinet Design and Outlet

    Cabinet Design and Outlet

    1.0
    (3 reviews)

    I'd give them no stars if I could. This place is nothing but a rip off. The "designer" and I use…read morethe term loosely, has no damn clue as to what she is doing. She screwed up my order, wanted more money, told her to pound tar and to figure it out since she screwed it up and tried to blame her software, then she sends me pieces I don't even need, doesn't give what I DO need. Told her I was returning it for a refund and she tells me that she's not giving it to me. She blames the carrier company for her incompetence, claims she sent what I need and I have never received a thing. This place is getting sued! You picked the wrong B*TCH to play with!

    My husband and I ordered cabinets from Swansea Cabinet Factory Outlet. When visiting the showroom,…read moremy husband selected glass-front cabinets. He was told that these were special order and would therefore take about 4-weeks to be shipped, and there would be a $200 delivery cost. When the cabinets arrived, none of them had glass. We called and were told that the cabinets were "prepped for glass," and did not come with glass fronts. This is not how they were displayed in the showroom; my husband also asked the salesperson specifically if the cabinets we chose came with glass-fronts, and they said "yes." At no point during their transaction were we informed that the cabinets did not actually come with glass. Imagine our disappointment, after waiting 4 weeks, when our cabinets arrived NOT as we had intended them. While I understand that people make errors, I am very disappointed with how Cabinet Factory Outlet handled this. We called and asked for a partial refund and were told that isn't possible, but that we could return the cabinets for a refund or exchange. This seems well-and-good, until you are trying to return an entire kitchen's worth of cabinet, for the following reasons: 1) A whole kitchen's worth of cabinets do not easily fit into a car for return 2) We paid a delivery fee to have cabinets delivered that were not as we expected 3) Because the delivery slip conveniently flew out of the delivery driver's window, we were unable to check the packing + delivery slip, at which point we may have uncovered this error and had the option to decline the delivery then-and-there 4) The cabinets are displayed in the showroom WITH glass, and my husband asked SPECIFICALLY if the cabinets came with glass and was told that they do. I don't expect a full refund on these cabinets by any means. However, a compromise on both sides would have been ideal. One where we agree to keep cabinets that are not as we hoped, that will require us to incur more costs and more time for our kitchen renovation, and one where Cabinet Factory Outlet acknowledges + takes ownership of the mistakes on their end, by providing a partial discount. At the VERY LEAST, Cabinet Factory Outlet could refund the delivery fee. I find it ridiculous that we paid to have cabinets delivered that were not as promised and are also being told that if we want a refund we have to take our time, money, and effort to return them. It's sad to say, but I've honestly had better customer service at Lowe's.

    Paul Martin Services

    Paul Martin Services

    4.6
    (21 reviews)

    Paul is easy to work with and did a great job on my complete bathroom remodel.The bathroom had…read morenever been remodel and the house was built in the '70's, so it was a total gut. I gave Paul a picture of what I wanted the bathroom to look like and he delivered. Paul was easy to work with (professional, efficient, responsive, friendly and accommodating) and scheduled things around the Plumber and when the tub was to come in to get the job completed. When things came up along the way Paul never seemed to get frustrated, and found solutions to the issues. I work from home and was always checking in on the progress of the remodel, but Paul indulged me every time. Thank you Paul, I love my new bathroom! Paul also painted my dining room walls, trim and installed a new overhead light. He worked very efficiently and completed the job in a day. It came out beyond my expectations. I will have Paul back to do more work in my house, hopefully the kitchen next.

    Paul was referred to me by my plumber and I can't be happier with the decision to use him. Not only…read moreis he a true craftsman, he is prompt and does very clean work. He had to replace our bathroom shower floor and there was absolutely no mess. Got us done in less than a week. The best part was his final cost was only about $50 higher than quoted as there were a few other supplies needed. Just for the record, he actually had his assistant Junior here two days on his own due to a charity Paul donates his time to. I highly recommend Paul and Junior for any project large or small

    Affordable Quality Kitchens & Stone - flooring - Updated July 2026

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