I put quartz counters in a year ago and today I cleaned 2 spots with a Magic Eraser. Immediately…read moreafter I could tell the difference where I had used it. I called a few different companies and was told there was nothing to fix it. I called Solid Surface and he told me I had removed the oils from my hands and everyday use that was on the surface of the counters. He said over time it will blend back in. I didn't even purchase the counters from him and he couldn't have been more knowledgeable and nicer.He put my mind at ease. Thank you Solid Surface Repair!

The owner, Stuart Parzyck arrived with his adult daughter, who is in training. They were right on…read moretime and fully masked. They briefly cleared the leaves from my walkway so no one would slip and fall. Stuart explained what he would do to deliver a flawless result. He was polite, informative and assured me there would be no mess. He got right to work and completed this FIVE STAR repair within 30 minutes. I'm thrilled in every way with the service he performed and the fair price he charged.

TWD surfaces fabricated and installed a Corian countertop for my new condo in Central Square in…read moreCambridge. I had also recently had another Corian surface installed by another firm, so I have a good frame of comparison. TWD did excellent, and superior, work. They were exceedingly prompt and punctual, had an efficient and friendly office staff, and offered a significantly better price. They used a really cool laser templating system, and the person who came to do the template was extremely knowledgeable. He was even able to show me a 3D rendering on the spot. Compared to the firm that installed my other countertop, TWD was a dream to deal with. They were extremely professional at every step in the process, and the end product is lovely. If I have any complaint, it would be that the guys who did the install weren't exactly the friendliest in the world, and seemed exceedingly rushed (they left a literal *pile* of Corian dust on my floor), but the quality of the work was good and it was done efficiently. And they actually took the trouble to show up right on top, which is a rare and much appreciated trait in workmen. All in all, I would happily recommend TWD.

Incompetent. Unhelpful. Rude…read more TWD was hired through Home Depot to install new kitchen counter tops at our house. A job that should have been done in one day ended up taking three days, due to the incompetence of the worker who measured our counters in the first place. We tore out our kitchen sink and old counter in preparation for their arrival on the scheduled day, only for their team to tell us they could not install as planned because our cabinets were not level. This was the same team who had spent an hour in our home on an earlier date making measurements. I guess they didn't notice they weren't level at that time. Rather than help me fix the problem (something a counter top installer should be well prepared to do), they left, leaving us with a kitchen that had no sink and no counter. I (by no means a handyman), was able to make the cabinets level in less than 15 minutes. Another crew came back 4 days later, only to discover that the first guy had measured wrong, and the counters they brought would not fit. They had to come out a third time to finally get the counters in, leaving us without a complete kitchen for a week and a half. I had to take multiple unplanned days off of work and incurred additional charges from not having a functional kitchen for over a week (takeout food, etc). When I contacted TWD to discuss reimbursement for the many inconveniences caused by their incompetence, I was told "we don't do that." You don't do that? You don't fix mistakes that you make? You don't try to correct problems that you have caused? WTF TWD? The manager I spoke with was very rude and unhelpful. He just kept repeating that "these things happen". Sure, these things happen. But when it's your fault that they are happening, you need to correct it! The concept was lost on him. It seems as though their approach to customer service and quality control is essentially "tough $#!+". I sent a disappointed email to the owner, in the hopes that he might be a bit more responsive to the errors committed by his employees, but of course I never received a response. To top it all off, the crew that finally did install our counters ended up stripping the finish right off of our kitchen table by carelessly placing some sort of hot tool there (which they didn't tell us about), so that needs to be replaced as well. I could try to argue with TWD about that as well, but you know, "we don't do that". I would advise people to think very carefully before hiring this sorry excuse for a company. I am happy to hear that my local Home Depot has stopped hiring them. You should consider going the same route.

We worked with John to get two kitchens fully remodeled. Him and his guys were great. Quick…read moreresponses to any questions we had and helped us with the layout. His prices were the best around and he was the most professional. We are thrilled with the way the kitchen came out!

John is the best around. We had ordered cabinets from John and then had contractor issues. John…read morebent over backwards to delay delivery of the cabinets until we had to take them. He is always willing to listen to what you want and will make suggestions which will make your remodel even better. We have sent several people to John and they are always surprised how much money he can save them. You can't go wrong hiring John.

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater

Very responsive, I went with another service provider, but they were kind and told me to call if I…read moreneed anything again.

In replacing our Rangetop, our measurements were off and we needed someone to come out right away…read moreso we could finish the install within the week. We contact various places and Magic Touch got back to us right away and had someone out within 24 hours to cut the existing countertop, and polished it to a professional shine on site. They helped us faster than anyone else we had reached out to, the other places haven't even returned our calls yet. The counter job is completed better than we expected, and making sure that everyone was happy with the final product no matter what it took. We are so happy that they were expedient, skilled in their workmanship, and went above and beyond to make sure we were overly happy with the results. Which they really didn't need to, but speaks volumes of their high level of professionalism and care in their workmanship. This has been one of the best experience with a contractor we have had. Thank you for all of your time and effort.

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.

I never bother to give reviews but in this case I feel compelled to because the service was just…read moreexceptional. I was in need of a small piece of Carrera marble for a restored antique drinks cart which I was giving my wife for her birthday. It had been in her family for generations. I had been working with a marble and granite company in Waltham for months and at the last minute they doubled the price and extended the delivery deadline. I had also received universally poor experiences with several other fabricators in and around Newton, Watertown and Waltham and held out no hope that I would find any company in the business that was different. I called Stone Depot and spoke with Cynthia. Wow, what a difference. She was helpful and responsive and immediately sent me pictures of the Carrera marble slabs they had in stock. Her price was 2/3rds that of everyone else's, and she promised to have it fabricated in under a week. I drove down there, and we agreed together on the piece they would cut. 3 days later it was done and ready for pickup. She had pushed it through because of the fact that it was for my wife's birthday. I cannot recommend Stone Depot in Dedham enough. Cynthia is amazing and the team did a fabulous job delivering ahead of time. If you want to work with a company that is a delight, fabricates a fantastic product, and over-delivers on their promises then you should check Stone Depot out. You won't regret it.

I had a kitchen renew and Twee was amazing! She has great…read morecommunication and was very clear about details! The price was great and she accommodate our schedule very well! I will def come back to Stone depot if I need!

Nice selection of rugs, a variety of colors, great customer service and convenient to the Highway 24read more

superior craftsmanship great customer service and super friendly. I would 110% recommend!read more

FIVE STARS TIMES A HUNDRED ! Holbrook Granite and Marble went beyond all my expectations in terms…read moreof selection, price, time frame and professionalism. Loida knows what questions to ask when helping a customer decide on a product. I never felt rushed when deciding on the quartz I wanted. The crew went above and beyond ,as I live on the 4th floor of an apartment building with very limited parking available. They maneuvered through the halls and elevator w/o any problem. Through measuring, removal, disposal and installation ,their professionalism was duly noted. I couldn't be happier!!! My neighbor down the hall had them install countertops as well . Love, love love my new counters. Thanks Holbrook Granite and Marble

AWESOME COMPANY!!! If I could give them 10 stars I would. They were extremely professional and…read morecame for the installation exactly when they say they would. One of our pieces had a stain on it as the installer use putting it in. He noticed it....that says a lot!!! But, here is the "great" part. Without us even asking they came the very next morning and put the new piece in....now that is service... we will 100% use them on our next project.

I have been in the service business for over 55 years. I have managed restaurants for close to 50…read moreyears, including owning my own restaurant in Falmouth for nearly 13 years. I know excellent service when I experience it. This review is for the exceptional service I received when using Atlantic Marble & Granite, in Falmouth. We were doing a very needed remolding of our kitchen after over 35 years of use. During the remodel, I contacted three countertop companies and visited each one of them. From the three quotes, I received the best price from Atlantic. Not only did I get follow up with them on their quote, one of the companies never followed up with us at all. That made my decision easier. We met with a very lovely person at Atlantic, Bella, short for Izabella, and she was amazing from the start. She was knowledgeable and very patient as she helped us pick out the perfect color. We gave her all of the measurements and she took it from there. Within just a short time, they were out doing a template and a week later, the counter was ready to be installed. Unfortunately, because of issues with our cabinet makers, they had to hold it for 3 weeks. No problem they said. When the time came, they came out installing our new quartz counter. They were very courteous and professional. I was amazed the counter fit like a glove, especially where it had a jog in it and they were able manufacture it with no seam. We were very happy and the new counter looks amazing. If you ever need any type of marble, granite, quartz work, I would strongly advise you to check them out. I'm sure you will not be disappointed. Tell them Jack sent you and Bella I said hello.

We purchased a home with 40-yr old, faded yellow formica counters & backsplash. I was excited to…read moreupdate them, but nervous about making a selection. Maria was extremely helpful and patient with me as I struggled to make up my mind. She was careful not to overwhelm me with too many choices and even suggested a slab which was in stock which saved us some time & money. I really appreciated the template process they used. I was able to see what the counter flow would look like before they cut the slab. Most importantly, they removed the old countertop on installation day! Crew did an excellent job with the installation. It looks even better than we had hoped. We're very pleased!