Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

Quick response by email, very personable and professioinal, very helpful, good service whenever I…read moreneed it

Excellent service, and reliable. I have an older system that has been successfully maintained by…read moreAqua General and team.

Great experience! A technician, Jordan, came out to assess our system and within an hour we had…read morefinancial approval and a scheduled installation appointment same day! It was a very straightforward and easy process. Jordan advised on a system that would best suit our needs and he didn't try to up sale everything. We were able to get a low down payment and low monthly payment. There were also many perks for customers throughout the first year and the upkeep prices were more than reasonable. Jordan also gave us information about our options should we move within Texas or out of state. The installation technician, Oscar, arrived with our system later in the evening. Again very efficient work, it didn't take even an hour for Oscar to install everything. Oscar even made it look very neat under our sink, with hiding tubes yet being able to inform us of how those tubes connect and work to provide us with clean water. Oscar explained what to do in emergency situations and advised on when we should give Puragain a call for routine maintenance. He even wrote out instructions for flushing the system before we would be able to use it. I appreciated so much the awesome customer service, patience he showed and care he showed. These guys really kept communication flowing. And if there were any issues, they were resolved quickly. My husband and I are very happy with our experience with Puragain and would definitely recommend them.

We scheduled our first filter change after our system started having issues with calcium deposits…read morein the sink, dishwasher, bath fixture and toilets. It seems that the basic set of filters in the system were not enough to overcome minerals in our water. So our appointment today was to change the filters. Oscar was very knowledgeable in explaining that the basic filters were not going to resolve our issues. He showed us the old filters that were replaced. We opted for the premium filter package. Hopefully he stays with the company because he knows the products well and made recommendations to resolve our water issues. Although we paid a bit more for the filters this time around we hope it improves the quality water. One thing the company can improve on is to send their customers a reminder to schedule an annual filter change and inspection. Additionally, during the initial system installation we should have been advised that the system came with only the basic set of filters.

Iris from Benjamin Franklin Plumbing of League City has been helping us. She did an amazing job of…read morereplacing broken water shut-off values to various faucets in an older condo that my family recently purchased. The company had to jump through a lot of hoops with the condo office, adding the condos to their ins policy, and providing documentation of their ins and of Iris' master plumber license. And these old condos were built so there is not a main water cut-off for each unit, so the complex only allows plumbing work that needs water cut off to the unit during two short windows of time during the week, since it affects a whole group of units, so that was another hoop the plumbing company had to jump through. Iris ending up needing to replace two of the water supply lines as well. She is also helping us find replacement trim kits for our tub/shower fixtures. I didn't realize it was so hard to find the proper replacement for such old fixtures (that aren't marked with a manufacturer!) I know Iris and Benjamin Franklin Plumbing of League City will come through for us and solve this issue for us as well! Highly recommended. A little pricier than I thought it would be, but considering all of the hoops they had to jump through, probably justified. And they do top notch work, for sure!

From the owner: Benjamin Franklin Plumbing of League City is your go-to plumber for sewer line repair, commercial…read moreplumbing, and a full range of plumbing services, including drain cleaning, water heater repair, tankless water heater repair, and leak detection. We are proud to serve League City, Texas, and the neighboring cities of Clear Lake, Dickinson, Friendswood, La Marque, Texas City, Pearland, Seabrook, Kemah, and Webster. Our experienced plumbers guarantee fast, quality work--always on time, or you don't pay a dime! Whether residential or commercial plumbing, or whether maintenance, emergency repairs, or installations, you can count on us to deliver first-class workmanship and customer service that keeps your plumbing systems flowing smoothly.

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Brett did a great job installing my Reverse Osmosis system so we could have great drinking water in…read moreour house. I feel it was great value knowing an expert would make sure the water was great. Thanks Aqua Zeal!

We are super happy to finally have CLEAN water! Thank you guys for coming out and getting a system…read moreset up for us, I know this is something we are really going to enjoy having over unfiltered, hard water. Everyone was very professional, knowledgeable about their products, and they took the time to explain everything we needed to know about our new system.