**AVOID***AVOID***AVOID***…read more Where to start... I took two very simple trips with this company. One from the DFW airport to my hotel in Market Center. And another two miles down the street from my hotel in the morning. First, they don't honor the flat rates stated on the website. When you talk to the driver, they act like they don't understand what you are taking about. Then, they won't even honor the higher estimated fare you get while using the app. They charge extraneous fees for "waiting" when they do not wait on you at all. They clearly start the clock the minute they drive onto the property, not when they pick you up. The driver missed an exit and charged me for it. He actually asked me where to go and he had a GPS right in front of him. You can't be serious. He actually kept the clock running while he found a parking spot at the hotel and maneuvered to back into the spot. I was laughing. The guy overcharged me $22. Then, a mysterious charge for $10 shows up on my bank statement from "Curb Dallas Taxi," an app which I never used but that you find advertised in the taxi when you get in. Still scratching my head on that one. There is zero customer support. The number provided on your receipt is the number for booking and it's automated. The email provided for credit card disputes? You can email them, but they won't respond. I have email tracking that shows they opened it. The most that helps me is with the dispute I will make with my credit card company. It's a free-for-all I'm telling you. If you don't care about what you are charged and just need to get somewhere, take Yellow Cab Dallas. If you do care about your money, take an Uber.

Me and my coworker used this service today to get from the hotel to our airport. Uber was…read moreunavailable so we had to use Yellow Cab. It's been a long while since I used a cab. The price was a bit expensive but not the worst in the world compared to a ride share. Our issue was the driver and the vehicle. The driver was falling asleep behind the wheel, the vehicles engine was dying. There were times where the taxi was shaking and we'd be going from 65 to 45 mph randomly. The worst part was after we got dropped off at the airport. The vehicle ran out of gas. We at least got our receipt and we were on our way so the rest was history

I booked with this company to come and get me an hour away from Dallas love field airport During…read morethe winter storm. Driver came and was very friendly and was determined to keep his commitment to get me to the airport. I will be using this company again. They have good communication as well.

Taxi didn't come and there was no notice that a taxi wasn't coming so I couldn't make other plans…read more Missed out on an appointment that cost me my immigration status to go back home.

TOTALLY UNDEPENDABLE!! My reservation was made 2 days in…read moreadvance and confirmed by Cowboy Cab 35 minutes in advance of the 6:15 AM scheduled pick-up. At 6:15 I called, they had not yet assigned a driver. At 6:30 still no driver, at 6:35 they cancelled stranding me without a ride to the airport.

9/24/24 - Absolutely inexcusable terrible treatment from Cowboy Cab and Yellow Cab today. I have…read morenot taken a cab in years because the last time I did they left me for about 5 hours overnight at Walmart before a cab came for me. I am a disabled U.S.M.C. Veteran and I do not drive. I have 5 upcoming Vet appointments in Seagoville Tx. and needed to get them in for check - ups. I called Cowboy Cab and told them how I was treated in the past and ask if they have improved customer relations and they assured me they have. My appointment was at 11:15 at the Vet Hospital and Cowboy never showed up or even had the respect and consideration to tell me they simply were not coming. When I called Cowboy at the same time my Appointment was suppose to be the guy says well thats why you need to keep calling and checking wtf. So the Vet Hospital rescheduled me for a 1:45 p.m. appointment and I called Yellow Cab and told them how Cowboy Cab treated me and the lady even apologized for them and said she would even call me when they were on the way to pick us up lol I waited until 1:35 p.m. and they never showed up or had the respect or consideration to call me. Do you realize how unfair it was to have an appointment taking up their time that another sick animal could have been seen and then just not show up. I think the problem is the drivers can pick the fairs they choose and screw you to the others where they might make less money on the fair. My trips to the Vet would have been 3 - 4 miles only. After the treatment I received today from Cowboy Cab and Yellow Cab I would be afraid to take another cab the rest of my life. I had to do a lot of work today getting ready for my trip to the Vet Hospital.

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I called Prime on short notice because both my son and I were left standed by Texas shuttle. Prime…read moreLimo Service was eager to help. Matthew showed up right on time to pick me up from DFW. He was very friendly and courteous. I will never use anyone else when traveling to Dallas Texas. If you want reliable shuttle service choose Prime! NEVER use Texas Shuttle if you need someone to show up! I booked a month ahead of time for both my son and myself. We were flying into different airports. I received a message the night before that they couldn't pick me up. My son received his cancellation message while on his flight. Leaving people stranded is not good business for a shuttle company. I can't tell you how much stress this caused with last minute travel plans. I honestly don't know how they stay in business.

I called Andrew hoping and praying he could take me from Greenville TX to Dallas TX around 8:30pm…read moreon a Thursday night. I did not realize the difficulty of finding a ride for this trip. I attempted Uber and Lyft with no luck. He picked up right away and I was very fortunate he was able to fit me in. I know next time to book in advance! He was personable, his car was clean and he drove an hour to come get me! I highly recommend that you use his company! Thank you Andrew for keeping me safe and getting me back to Dallas!

From the owner: Schedule in advance now! Limited availability. Get to where you need to go with a safe and…read moreprofessional driver in a clean and comfortable car. Follow the link to book your trip as easy as Google Maps or Uber. Contact me anytime!

Our annual layover in Texas after vacationing in Puerto Vallarta found us needing a ride from DFW…read moreto our hotel (Courtyard Marriott Grapevine). PICK UP: When summoning your car at DFW, I'd suggest waiting on the middle island outside of baggage claim. You're required to select your terminal then the app will give you a GPS pinpoint of where to wait, though pick up seemed to be all over the place as some cars picked up from the middle island but ours came to the main curb outside of baggage claim. Ride share signage is very poor here, surprisingly. The lady who picked us up didn't help us with our bags at all, though she was nice and got us to our hotel safely. DROP OFF: A friendly guy named Joshua picked up up at our hotel. Unlike many drivers, he got out of his car and assisted us with loading our luggage. He was friendly, conversational and professional the whole way to the airport. When we arrived, he again got out of his car and assisted us with each bag. You can bet I gave him a nice tip! COST: Each run cost us $15 for a four mile trip. OVERALL: So far, so good in the Lone Star State!

Your Drivers GPS is sending patients to the wrong location ( ie Medical City Fort Worth instead of…read moreJohn Peter's Smith hospital in Fort Worth) please correct this problem. The most vulnerable are being effected

Great Service. Professional. Solved a problem Of having to…read moreget multiple stops and complete moving into Apartment

I decided to use Henry's Cab Service because I saw on both Yelp and Google Reviews that it received…read moremostly positive reviews, which can be really hard to find because it is usually very difficult to find a reputable and reliable cab company. Yesterday, I had a very good impression of this company when I needed to be driven to the Dallas Arboretum (which was more than 10 miles away from my hotel), and then subsequently, to the Perot Museum of Nature and Science afterwards. The cab driver who came to pick me up and drop me off was very punctual. When my own hotel shuttle service was unreliable and did not pick me up from the Perot Museum like I had asked them to, the cab driver from Henry's was very quick and responsive and picked me up within 15 minutes of contacting Henry's. I was really grateful for that because I was very concerned about my own safety after I was told that the hotel shuttle driver could not come. Thank goodness that Henry's cab driver came on time so at least I wasn't stranded in downtown by myself! However, I was not so impressed earlier this morning. I had already texted Henry yesterday evening to request a cab driver to pick me up from my hotel at 6 am so that I could catch my flight that left at 7:20 am. Henry texted me back and said that he would arrange that. This morning, I got up early and made sure that I would be ready to go when the cab driver came. However, no one from Henry's cab service came. I texted and called Henry to ask if one of his drivers was still planning on showing up. But he did not text or call me back. Then by 6:15 am, I finally asked the hotel front desk clerk if perhaps the hotel airport shuttle could take me, even though the hotel's policy was not to start official shuttle service until at least 6:30 am. The hotel front desk clerk this morning was very attentive and tried to summon a hotel airport shuttle to come. But he couldn't get any of the shuttle drivers to start before 6:30 am. So because of the urgency of my situation, he called a cab company called Black Tie, to come and pick me up. I was grateful for the clerk's help in trying to get me to the airport. But I wasn't too happy with the cab service he had picked because the Black Tie cab driver was very unfriendly and grouchy, and acted like it was my fault that I was late to the airport. I got to the airport. But because it was cutting so close to my flight departure, I hurried to do curbside check-in. To add further to my dismay, the security checkpoint at the Dallas Love Field Airport was SO long! Fortunately, to ease my anxiety, 2 very helpful security checkpoint officers expedited the long line by checking everyone's boarding passes to see who needed to get rushed to the front so they would still be able to catch their flights. If it wasn't for those 2 security checkpoint officers at Dallas Love Field, I would have totally missed my flight back to Los Angeles! I was really not too happy that everything snowballed the way it did when I already did everything I could the day before to arrange for a scheduled ride to the airport! I just arrived back to Los Angeles this afternoon. But even up til now, I did not even get a text or phone call back from Henry from this morning. Not even an apology text or phone call. This is completely unprofessional and unacceptable. I was going to give 5 stars, based on my positive experience yesterday, and especially because yesterday's cab driver was very prompt and picked me up from downtown at a very critical time when my hotel shuttle fell through on me. But this morning's experience of no cab driver showing up at all, and no apology to follow that, changed my mind.

I needed a ride from Robson Ranch to the Ft Worth train station last week. Jeff was reasonable and…read morehad good reviews. He was on time - actually ready for me when I walked out the door. He is personable and professional. He got all my luggage and my walker in his "tricked" out car. He is a safe driver and I felt better with him than with an Uber or Lyft.

From pickup to return, EVERYTHING went extremely well. Jeff is so very pleasant. If you ever…read morefind you need a ride and want to be safe, I highly recommend Jeff.

Tims Taxi in Denton. My disabled brother doesn't have a smart phone and used Tim last week for a…read moreride. Hes prompt and kind. we will use again!

I took Taxi Tim to and from my eye surgery. You want a taxi driver who is especially trustworthy…read moreand concerned with your well-being when you're in that situation. Tim met my needs perfectly and more. Tim is very personable and very focused on making sure his passengers get what they need. I found him on the internet, making it even luckier, as I couldn't have gotten anyone better even if I had called all my friends for a recommendation. He operates his own company, so it's probably good to call him a little in advance if you can.