If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

We had a car battery issue and being that we were on vacation, I had no tools and it was close to…read moremidnight. Tre responded immediately. He picked up the battery needed for our vehicle came to our location and had it swapped out in under an hour. This man had a great attitude and was very kind, considerate, and polite. He saved our vacation! I hope that I will not need mechanical services again, but if I do, I know exactly who I'm calling! Thank you Tre!!!

I've used Daniel a couple times when I had problems with my work truck. He was quick to respond,…read moregot to me as fast as possible and got me up and running for a reasonable price. I highly recommend Smoky Mountain Roadside

I was helping a friend who was broken down between Maryville and Sevierville. Daniel pulled in his…read morepersonal vehicle just to check on us but ended up rescuing us! Respectfully declined money AND helped me rescue a calf in the field across from where we were broken down! Great service, great guy!

My mercedes had a back tire flat and a gentleman named Lavesta came out after I contacted my…read moreroadside assistance with my car insurance (Meridian Capstone-Auto Owners) and I was so impressed with his professionalism and kindness. Excellent service! Regina Turner

I had a flat tire and called Mainstream. They arrived in less than 10 minutes and had me back on…read morethe road in less than 20 minutes. Excellent work and very fair price. I highly recommend them if you need any roadside assistance.

Simply put, go anywhere but here. They tried to charge me $640 to drain my DEF and refill it. He…read moredid this without calling us to confirm what was wrong and what the cost would be until it was already done. When we questioned him about the cost he tried to gaslight us by saying, "it's just $600. What, you don't have $600?" Then continued on about how we need to go on back to the trailer park & have some more kids for child support. I'm sorry??? This must be why there were zero customers in the shop & everyone was sitting around. He finally tells us to "dream up an amount we can pay, and pay it so we can get the f*ck out of here, & asks if we even have a card with any money on it" Insane way to do business, and we will gladly never return. I guess he has to overcharge the costumers he does get to try to makeup for the lack of business he gets.

We spun a bearing on our 42' fifth wheel camper about 15 minutes from Skelly's, while we were on…read moreour way to Florida. They were the only company that responded to assist us. We got the one side of the axle strapped up and they escorted us to their shop with two service trucks. Mike and the crew were very patient while we searched and got a new axle. Once we got the axle to them, they had the work done the next day. Their price was very fair and everyone there was super helpful. Thanks Mike and the staff for all of your help. I would recommend them anytime. Marty & Julie B.

setup by my insurance. had no issues, communicated with me before arriving. Got the car safely from…read morepoint A to point B.

Please do not use this company. They will gladly take your money but forget about picking up your…read morevehicle. I used this company through my Insurance company and it's a shame that they have to put in a complaint on the company they use for towing customers vehicles. I was given a 90 to 120 min pick up time this afternoon at 12 pm. Omar is very rude and disrespectful. I was told very harshly that someone would text me when my vehicle has been picked up. I've been calling Omar for hours and my call goes straight to voicemail. How dare you take someone's money and then treat them like trash. Thankfully I can get my money back from the Insurance company. Horrible business ethics. SHAME SHAME SHAME

I needed my car towed from an accident, and they were quick and efficient, and super personable.read more

Good place nice people great customer service and also I can reli on them punctual in there service.read more

had these guys tow my boat trailer that the wheel bearings had went out in and when I called I…read morereceived a text message 30 minutes later which was 3:30 PM telling me their arrival time would be 4:30 PM. My driver sit with the trailer and waited until 7 PM and they still have not showed up so he left. When he left the trailer, tires were in perfectly good shape. I get a call from the repair center where the trailer was delivered and they said it was dropped off with the sidewall cut out of the tire. So when I called the tow company to ask about my tire being cut, they said they didn't do it and I said well was it cut when you got there? They put me on a two minute hold and then said yes it was cut when we got there which I know is 100% false. No one is gonna come along the side of the interstate get out and slash a tire within 30 minutes of their arrival time, but had they been there 4 1/2 hours like they said they would be they couldn't lie like they are now! And that's the worst not only was the service 4 hours late,, tire cut during tow but the biggest issue is that they lied about doing it! I got no use for dishonest business and these guys TOW PRO CEDAR BLUFF TOWING ARE NOT HONEST! AND THEY CHARGED ME $600 to tow 5 miles!

Horrible horrible if they want to know what happened they would return my calls, left messages for…read moreMrs Hinton which husband owns, they do not give a shit, look At other complaints no repliesn

Paul the driver was stellar the service was quick and highly recommend this company. My car had a…read moremechanical failure I was so impressed with TriStar excellent service fast arrival ETA on point. Fantastic service thank you Tri-Star and thank you Paul for getting my car and myself home safe . Excellent service .

I initially called this company cause I felt like a had a decent rapport but felt like I was taken…read moreadvantage of badly!!! To make customers feel taken advantage of is a bad practice but use caution if you don't look or fit a profile they will take advantage of you!!! Send you fake links to make payment then charge double tow after they provided a link to pay that was bogus!!! Why not give your driver a device to take payments it's 2025 there are many options to give customers option to make payment.