Affordable Water Treatment

Dionn got out to the house and had the problem diagnosed in under 12 hours. Dustin and Cody were…read moreclean and efficient in their work and Dustin took the extra time to explain things to me and talk me through how the process works and how the product works. I will be using them again for any plumbing needs.

I had a flood in my bathroom from a leak in the sink. Called, and Dustin came within a few hours,…read morewhich was very much appreciate so I didn't have to take a day off work. He was pleasant, friendly, and efficient. He asked if I needed anything else when he was done with the sink, and fixed an issue with my toilet while he was here. I was very impressed with the professionalism. Will definitely use Dassow and Sons again and have already recommended them to friends.

Wisconsin Water Service

(1 review)

They were out today and had installed a unit for us a couple years back. I cannot say enough…read moreabout the service provided and a repair was made. He also look at our softener and they were not the ones who installed that. He took time to explain things and help up figure things out. All of this and then no charge with them being the ones who did our iron system again about two years ago!!!! I was so thankful and impressed with them. I am guessing we will need to end up replacing the water softener soon and they will be the ones we always use and recommend after today!

From the owner: The best in water treatment since 1989. Family owned and operated.read more

Hanson Soft Water

4.0

I contacted Hanson Soft Water regarding a problem I am having with my water softener utilizing…read morepat@hansonsoftwater.com referenced on their website on 06/19/2025. I never received a response. I resent the email on 06/23/2025, and still not even an acknowledgement. Either the email isn't functional (although it appears to have been opened at some point) or they aren't concerned with customer service. I ended up going elsewhere.

Our well water is hard and has iron in it. Hanson had installed an iron filter and softener in the…read morehouse before we purchased it. So, whenever we have had to do maintenance on the system, we have called them for service. Their technicians are prompt, friendly and knowledgeable about the products. Recently, we felt the iron filter was not working well enough. We scheduled an appointment for Hanson to send someone over. Dustin came to check out our iron filter and determined that at 15+ years we had some hard choices to make. He walked us through our options, patiently answered my questions, and did not try and sell anything specific. We talked about replacing the water softener at the same time. He ran tests and confirmed it was in working order. We scheduled time for them to replace the iron filter. Again, Dustin and his assistant arrived on time, worked efficiently and cleaned up after themselves. He took the time to explain the whole setup to me and ensured I was comfortable with the work done. They are easy to work with and a great service-oriented company. I also love the fact they are heavily involved in the local community. Strongly recommend Hanson Soft Water for any water filtration needs. Wish more businesses were like them!

Soft Water

(8 reviews)

I had a couple different companies come by and test our water and quote me a water softener system,…read moreand Soft Water was the most knowledgable and helpful. These guys know their stuff. They have a nice rent-to-own setup to get you set up with a system for around 20 bucks a month, with the option to purchase later. The installer went the extra mile and gave me some valuable pointers on how to clear debris out of the lines and get some extra water pressure at the faucets.

I had requested that our R/O system have the filters changed…read more Sam was sent to our house in North Prairie on Nov. 8, 2024. We have had numerous techs do this over the past 12 years and he is by far the most thorough person I have seen do the requested service and check over the system. The quality of his work was A-1. He is a very polite young man and an excellent representative of Soft Water Inc. I will request him the next time we need these services. On top of it all he had salt in his truck he was able to deliver. That worked out very well! MAR North Prairie, WI

Guthrie & Frey Water Conditioning

4.1

(9 reviews)

Great company to do business with. I highly recommend Guthrie and Frey…read more On time, neat and knowledgeable

Johanna from Guthrie & Frey completed our annual service on our water softener and filtering…read moresystem. She was very knowledgeable, pleasant and courteous. Johanna complete the job and left everything neat and orderly. We have bee extremely satisfied for years with Guthrie & Frey. Would highly recommend.

Bassett Plumbing

3.0

(2 reviews)

I couldn't be happier with Bassett Plumbing. I called on a Wednesday, Tom came right out to take a…read morelook at the plumbing under my kitchen sink that need to be reconfigured and even offered to come back that day after he finished his scheduled repair. He also only quoted me $150, this being after I had already received (2) quotes for $450 and $495. I had Tom come back on Friday to do the reconfiguration and unfortunately he ran into a problem. He left to get the materials that he needed, came back and fixed it and was only going to charge me $125, less than what he originally quoted. Tom was very professional, friendly, and very honest. Definitely call Tom if you need anything!! If I could give him 10 stars I would!

Bassett Plumbing installed out water heater without a dielectric union between the cooper pipe and…read moresteel pipe. These two metals corrode each other without this piece. We did not notice this until the water heater started leaking where is began to corrode. I have called and left multiple messages and still have not heard back. We bought this Rheem water heater less than a year ago and it is already in bad shape.

Master Services

3.6

(44 reviews)

I had both plumbing and electrical people come out and the plumbing person had told me that the he…read morecould not do the service so he just charged a small fee for coming. However he did say that if there was services actually performed it would have been around $600 flat fee for basic service. I thought that was a little high for replacing a outdoor faucet and parts and so on. But he was very helpful. The electrician came out and he did a wonderful job figuring out where the problem was but for the electricians they're charging a flat fee of over $400 and to assess the problem and do basic repairs. Now he assessed the problem but he could not repair it without additional costs which he estimated to be about $1500. So I still got charged but no repairs.

Caused my working furnace to fail, the house froze, leaking pipes…read moreand they refused to make the repairs that they caused. On October 22 2025 I had Master Services perform an annual service on my Carrier furnace. The furnace was working well with no issues but I wanted to do the annual service as recommended. Morgan the technician poked around but I did not see any of the standard procedures done like I am used to seeing from other providers. There was a tremendous sales pitch pressure from the tech spending more time on how I can purchase a new furnace from their company, even though our furnace served us well and was in excellent condition. I paid the bill and he left. Oct 24 2026 just two days after service The furnace failed to start and we were in cold weather for several hours. So I called the company back asking why the furnace is having this problem right after the tech worked on it. Morgan came back and blamed it on a blown 3A purple fuse which never happened before. He said he did not have a fuse in his truck, luckily I had 3 of those in my fuse kit in my truck so I gave him my fuses, he started switching wires around burning 2 more of my fuses and finally he got the wiring right and the 3rd and last fuse worked and the furnace started to work. He did not seem sure of what is happening or what else to check for. We had to make a trip out of state to visit family but we always leave the heat on in cold weather just to be safe and we turn the main water valve off and drain the pipes. Jan 28 2026 We returned to the house to find there was no heat in the house and the toilet tank and bowl had blocks of ice in them. The bathroom sink trap was cracked from ice and the shower valve was busted along with the kitchen sink not draining. A pipe also sprung a leak in the basement. There was also a strong natural gas odor in the house. We called again and they sent another tech Mitch who showed up with three space heaters to thaw the house plumbing out but could not get furnace started he also confirmed the gas smell to be present he said the gas coupling inside the furnace was not tightened enough from when they did the first service. He did not bother to check the ignitor but did after I asked him to check it. He said the ignitor is bad and he will call me back the next day with a price as he claimed did not have a replacement ignitor in his truck and he estimated the price would be around $600 a part that cost under $30 He left us with no heat and a gas leak while I slept in the house in the extreme cold snap in January I could have died from both the cold and the gas leak. Jan 29 2026 Mitch never called back to come replace the ignitor. I gave up and had to call ANOTHER company to get our heat working. They came over and figured the problem in 5 minutes replaced the ignitor and tightened the gas coupling which was left loose by two technicians from Master Services. My bill was $357.44 and our furnace is working well since till the writing of this review March 23 2026. Jan 30 2026 Plumber Eric from Master services came over replaced the frozen sink trap that they caused to fail from freezing and charged me $154.83 He also gave an estimate of $1700 to replace the leaky pipe that they caused to freeze up due to low quality work. I refused to do this and feel they must take responsibility and fix what they broke. I had to replace the shower valve myself and get the kitchen sink flowing again. Several phone conversation with manager Juan did not help as he insisted they have to charge me for pipe repairs that would have never happened if they did not cause the freeze. My pipe is still dripping and they totally ignored the problem. I see that a Mr. Kyle Burroughs listed as general manager on the better business bureau website so Mr. Burroughs if you are reading this Please intervene to rectify this problem. You can get my contact information from your service department records. All I need now is you send a plumber to replace the pipe section that is leaking so we can put this nightmare behind us. Victor G Please respond

LBH Services.

4.3

(15 reviews)

It was by luck of the draw that I chose this company. They were fantastic. What I appreciated was a…read moreconstant communications between them and us. They were very professional and explained everything what they were going to do. They promised the work to be done in two days and they were. Before they left, they cleaned up the entire area. I would highly recommend them to do your plumbing needs my husband chose to do the dry wall,

Extremely prompt response and great communication. Methodically assessed and diagnosed the problem…read moreas a loose wire in our breaker box. Did a thorough review of impacted fixtures and switches and clearly explained what he was doing. Reasonably priced and great value. We will certainly hire again for work in the future.

iPlumb Plumbing Solutions

(1 review)

Michael was heaven sent! I needed repair from a different plumber. I posted my issue which was low…read moreflow in my shower, linking bathroom sink. He knew what my problem was before he came out. He was on time, caring, explained and showed me the mistakes that was made. He talk me through and we also talked and he was never distracted. I want to Thank you Michael. I cried when you left. The time, the professionalism and pricing was incredible. Give him a call you won't be disappointed. Thank you again.

From the owner: We pride ourselves on giving our customers peace of mind that their plumbing will be done right the…read morefirst time and will meet or exceed all local and state plumbing codes. We are fully licensed bonded and insured. Been in business since 2017. We do it all from small service jobs to large scale residential and commercial new construction. Also offer 24/hour emergency service.

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Cathy F.

9 years ago

I am a property manager and have required assistance from Affordable Water Treatment on many occasions to solve a variety of water issues in our area. Wayne is prompt to return my calls and to set up appointments. He has installed water softeners, iron filters, and reverse osmosis water systems with courteous efficiency at fair prices. Some of the available space for installing or repairing has been quite tight, yet Wayne squeezes in and gets the job done. I highly recommend Affordable Water Treatment and am confident you will not be disappointed. read more

Ken K.

8 years ago

Wayne is as good as it gets, trustworthy, reliable, and will not rest until the deal is done right for you. In my situation, Wayne kept coming back to resolve lack of soft water from what we thought was a fault in his new water softener, only to discover that previous bone head plumbers had improperly plumbed my new house preventing soft water to enter into the pipes. He was there until the end and we are now enjoying soft water. Thank you Wayne and AWT!!! read more

Affordable Water Treatment - waterpurification - Updated August 2026

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