My initial visit for our leaking Whole House Iron Filter was prompt and the person who responded…read morewas helpful. The plumber recommended replacement of the system and told me I should hear back in about three days with an estimate and the results of our water test which I was charged an additional $40 for. I heard nothing and called back two weeks later. The woman I spoke with told me they still were waiting on cost of the equipment and I should hear back by the end of the week. I requested a copy of the bill and promptly paid it without receiving my test results or repair estimate. Three weeks later I sent an e-mail to the office requesting an update and received neither a call or response to my e-mail. It's been over 2 months since my initial assessment and no response. What a waste of time and money.

Amazing customer service friendly, reliable, get the job done !…read more We will be a dedicated customer no need to look elsewhere! Thank you so much !

Gerald really helped get our water softener registered with Waukesha City water. We appreciated…read morethat he was really efficient & explained what he was doing with resetting softener & how he had to register it online. A very good experience.

Butler was everything someone would want from an RO installer. Gerald was knowledgeable and…read morecourteous. He helped with advice on other projects I had going and made some recommendations on some contractors I needed for those projects. Timely and accurate in his quote! I high recommend him.

Tom responded quickly to our call regarding a pressure tank issue…read more Immediately diagnosed the issue and replaced the tank. Excellent service, professional, answered all of our questions. Will definitely use for any future plumbing issues. Highly recommend.

These guys are pros! The pump went out on our rental property and was replaced and operating in…read moreunder 5 hours! Colin and his crew are knowledgable and highly experienced on what to do!

Have used this company many times, but NEVER again…read more They literally charged us $465 to unplug a drain. This was about an hour's worth of work, not counting the time they spent going back to their service center because they didn't bring the necessary equipment. Avoid unless you want to get ripped off.

Scott did an excellent job installing my new A/C. I also had Horsch & Miller install a new hot…read morewater heater in my home and again another excellent job. They are do a very through job and are reasonably priced. I would highly recommend them!

Mr. Blake Townsend has been to our house multiple times now, and is not only a pleasure to work…read morewith, but knows his craft extremely well. On the most recent visit, he caught and fixed some issues that undoubtedly will save us money and keep us comfortable this summer. We're extremely happy to remain regular Nimmer customers.

Nimmer has been very helpful and flexible with services, when my furnace blower was dying and with…read morereplacing the furnaces and ac's. The technicians have gone above and beyond, especially Pat and Josh. My house is crazy, and it presented problems that weren't expected, and they came up with solutions to those problems. They have been wonderful to deal with (office staff Malinda and Beth, and Brian who gave me a quote for new units as well as Pat and Josh). I highly recommend them.

First time here. I drive past this place all the time, but this was the first time I stopped in. I…read morehappened to need a light socket for a lamp, so I thought I'd check to see if they had one. It's a cute little store with a bit of everything. As soon as I walked in, I was greeted with a cheerful welcome and an offer to help. After explaining what I was looking for, they took the time to go through the options they had with me. Unfortunately, none of them turned out to be the right part. If you're looking for a friendly, personable shopping experience, this is a great place. What they may lack in selection, they more than make up for with outstanding customer service.

Since there seem to be some skewed reviews here .... My first experience with this company was…read moretoday. I needed parts for a medium sized building that had need for discontinued parts. The service detail and cost all lend themselves to my driving by many competitors to return again and again. It certainly appears that reasonable expectations are in order. I believe this out of the way stop has saved me hundreds of dollars and a dozen hours with less helpful more expensive competitors. It should also be noted that True Value Hardware on Washinton in Cedarburg made the referal to this business. To that young man I owe a debt of gratitude. There is always room for a first rate referal that solves a problem. You both have a slice that may have gone to bloated big box competitors due to your reasonably calculating the cost of a solution gone good. Thanks i look forward to seeing more of you in the future!

Tom to the rescue, again! I've been working with Tom's Dependable Heating & Cooling for over twenty…read moreyears now, and he continues to be the best service person I've ever had. My A/C wasn't blowing cool air. Tom was as dependable as ever, got it fixed immediately, and with his usual warmth and smile. I couldn't recommend him more highly! Tom and his team are definitely "dependable," but it seems such an understated word for the wonderful service we get every time we need them!

we had Tom's out to our house after historic flooding to check the furnace and give us a quote on…read morereplacing it. Jason was on time, friendly and professional. He thoroughly inspected it, tweaked a few things and said we were good to g, no need to replace i. Good news. He was here for at least 30 minutes and left without charging us, said he was sure there was no charge. I think he could see by the destruction in our basement that we needed a break, and he did that for us. I highly recommend Tom's!

Great service and fair price! We were extremely happy with…read morethe service we received. In June, we had our well pressure tank replaced, as well as an exterior faucet replaced. Everything is working well. The service was friendly, professional, and both areas were cleaned up. We will use them again.

Adding another great review for this company. Our hot water heater went out and Rod came out…read moreimmediately and assessed the situation. He explained what had happened and did a great explaining our options. Rod made sure he was able to replace our hot water heater immediately, especially since we were heading into a holiday weekend. Thanks again for the great work!