Very good service, but a bit pricey. Very fast as well. I provided the universal spout. They had…read moreto get a new cartridge. Job was less than an hour. I was charged over 300 for a 30 minute job.

Needed an urgent plumbing issue fixed. Used a yelp to get quotes and Mechanical Masters responded…read morewithin 24 hrs. I submitted pics of my issue had gotten a couple other responses which were significantly more expensive. Lucas was super patient and tolerant if he watching and asking questions to learn stuff. The cost was super reasonable. I would recommend them and would definitely call them with any future plumbing needs!

We had a major leak with our water heater and Clayton and his team came to assess the issue - they…read moreeven went to get us a new water heater and installed it right away - stayed over time till it was finished - great professional service and very fair priced - thank you again for helping us.

Clayton, Joey and Austin are awesome! I am extremely happy with the work they did. Joey and Austin…read morehad a limited work area and did a great job of replacing a pipe. Clayton worked very hard trying to get Choice Home warranty to pay for the covered service. Clayton finally got them to pay! They are all very professional with great customer service skills! I will call them again when needed!

First time dealing with this service. Tim was friendly and informative. He checked out all possible…read moreproblems before diving into the project. Would highly recommend.

Tim and Matt were great at quickly repairing a leaking garbage disposal unit under my sink. Both…read moretook the time to explain the problem, what could have caused the issue and offered multiple outlets to take to fix the leak. If you are looking for a great and local family business to hire, they are the one!

The Plumbers at Collet & Ano - Stay Away!…read more We started to have an issue with a strong smell coming from a toilet area. So, we began a search in the Antioch area for a great plumber. We went thru an Internet search and found Colett & Ano Plumbers in Antioch. So, impressed by their 5-star reviews (who wrote them?) and that they were veterans, I called and set an appointment to have them come and look at the toilet. One plumber came and my wife had ACTUALLY to stop him at the door, as he showed no inclination to take off his boots or put on water-proof booties. STRIKE #1 (not professional). It was concluded that the toilet needed a new wax ring (actually needed to double packed (two) wax rings), which he did and then left. Well, later that afternoon, I went and checked on the toilet area and there was water everywhere on the floor! I immediately called the office and talked to a manger/owner and he said he didn't have anyone available to come over because they had a bigger job in town. STRIKE #2 (Small customers come ...second). So, they called back and we set a time for them to come in at 9:00 the next morning. I turned off the water to the toilet because a small, but, steady stream of water was dripping and spraying and covering the floor and then wiped up the water. Well, the next morning, they called at 9:30 saying someone was on the way and was about :30-:45 minutes away. STRIKE #3 (Not on-time and didn't respect our time). As I looked at the toilet before they arrived, I noticed that the previous plumber had cracked a tile right behind the toilet (my wife noticed it, too), which I mentioned to the TWO plumbers who showed up to fix the leaking-water-issue. STRIKE #4 (they are going to fix the tile, right?) AGAIN, my wife had to stop them from walking thru the house with their boots on. STRIKE #5.... (I have never had ANYONE who was providing service to any of the homes I have owned to not take off their shoes or put booties on before entering the home). So, they came up and looked at the toilet and saw that somewhere during the process of the FIRST plumber "fixing the problem", the screw-gaskets that connected the water tank to the toilet bowl had become loosened and water was leaking and spraying everywhere. (How did the first plumper not see this?) So, they re-tightened them and packed up their single screw-driver. I also reminded them about the cracked tile and wanted to hear from their manager as to how he was going to fix that. STRIKE #6. So, they left and we NEVER heard back from them until we got a copy of the bill. No "courtesy call to check an see if we were happy with the work and to address the cracked tile". On the bill, the manager implied that the tile was ALREADY cracked and that he was going to believe his "valued and trusted" employee's story and not fix the tile. In turn, he insulted me and my wife and implied that "...that was that...case closed" (Basically, trying to blow us off. How VERY professional) . DOUBLE STRIKE #7. We are senior citizens and on fixed incomes and the fact that the management of this company was not willing to side with a NEW customer and offer to fix the issue was pathetic and totally un-professional. STRIKE #8. On top of all of this, after it happened, the original issue of the strong smell in the toilet has NOT gone away. Yes, you read that right, the smell is still there....and we are out $150.00. So, a word to the wise: DO NOT, UNDER ANY CIRCUMSTANCE should you call and hire these un-professionals at Collet & Ano in Antioch because with them, the "customer is not right"....the customer is someone to take advantage of. I ESPECIALLY caution Senior Citizens or hard working people to NOT give these people your money and your business.... they don't back-up their work and only want your money. STAY AWAY, STAY AWAY, STAY AWAY ... from Collett & Ano Plumbing. In the end, they never fixed the problem, we still have a smelly toilet we need to have to fix, we are out $150.00 (a lot of money to a senior citizen) and they left us with a cracked tile behind the toilet. What true un-professionals....

I needed a new comfort height toilet. My current one was quite old and leaking at the floor. And…read morethe flushing mechanism was very corroded and difficult to use. They arrived exactly at the appointment time and had the toilet installed in half an hour. The guys were very polite and answered all my questions. I had also thought I needed a new water heater. Upon inspection I was told I could easily wait several more years before the replacement. I very much appreciate the honesty; I'm sure most other companies would have just gone ahead. I highly recommend C&A. I have used them in the past and will continue to do so. Paul W. Preston Bristol, WI.

I was contacted by someone about this incident-and was apologized to-which was greatly appreciated…read morebc I have never in my life called anyone regarding their driving-but this was so dangerous-we literally almost lost our lives! So THANK YOU very much for the apology and I hope your brother learns to respect others on the road!

Chris was great. Very easy to work with, flexible and prompt. We've hired him a few times for…read morevarious things over the years. He helped us with the water softener leaking, he replaced and repaired water spigots and I'm looking forward to hiring him to move some plumbing on our kitchen remodel.

I really appreciate the timely and friendly response as well as the professionalism provided by…read moreKen. His response was quick and when he was able to arrive earlier than expected (a bonus!) he called and asked if it was convenient for me. He quickly diagnosed the problems and fixed them. He made a few helpful suggestions which are also appreciated. I will definitely call again, if I need any plumbing work or service again in the future.

On time. Very polite . Professional. Courteous. Very neat…read more Removed an old under sink basin system and replaced it with a new unit. Added necessary pipes and checked for leaks . Cleaned the work area and explained everything about the unit and its' operation. Price very reasonable. I know I have a plumber for life.

I have been using Plumbing Services for 47 years for my homes and rental properties. Geneva…read morePlumbing and Heating is the best of them all. I called Geneva Plumbing and Heating because I had a Porcher shower fixture, which is an uncommon brand and not made anymore. Nick came right out, was familiar with the brand and even though the parts are not made anymore was able to locate the parts and fix the problem. This was good news for us because if we had to change the fixture, we would have had to either re-tile the shower or re-paper the walls of the bathroom to get into the wall to replace the fixture. At the same time, the bill was fair and reasonable.

Please beware! Forced to contact Lake geneva Police department! filed letter of intent. Worst…read morecontactor ever encountered. Charged home owners $2500.00 for materials they didn't need. Contact Ed owner W3628 Mcdonald rd. lake Geneva over year later, no one ever showed up to perform work! Should be wake up call to others !

Outstanding work and great customer service!! Chris and his team definitely went above and beyond…read morefor us on this Power Rodded Bathroom job! They were very professional and knowledgeable when explaining everything. I would definitely recommend this company for your Emergency Needs! And YES, it was really $89.00!

They were the first company that pop-up when I looked up plumbers. I called them and they said $89…read morefor the services. "Emergency Rooter Services LLC. Your Drain Cleaning Solution Fast, Afordable 24/7 Drain Cleaning Services $89.99 Our drain cleaning services include: Camera inspections to locate blockages and damage Hydro-jetting to remove grease, debris and buildup Drain snaking to clear blockages Repair and replacement of damaged pipes A warranty on all drain cleaning services" They sent a guy over within 30 mins, and I guided him to the kitchen. I asked how much will it be, he said "$180" without even doing anything. I asked "why that much when the lady that I spoke with said $89" Then he replied, "I have to drain it that's why" I said "That's so easy to do" and proceed to tell me to drain myself and he'll charged the original price of $89. I said get out, I'll have somebody else.