The entire staff is very caring and compassionate. I was comfortable (physical and mentally) with the initial visit and treatment, as well as the plan for future work that I needed. I highly recommend!! read more

Super friendly staff. We are new to Cincinnati and we got seen so fast for X-ray and teeth cleaning both my husband and I at the same time. Very clean atmosphere and super close to where we live. Love this place! read more

My daughter was a new patient. They did both a full panoramic x-ray in combination with a full set of x-rays. Did not need to both. Could only bill one set to our insurance. We had to pay separately for the panoramic. When I was asked why they needed both, I was told the panoramic was done to check her wisdom teeth! She had her wisdom teeth out 2 years ago! Dr. Gusbar says he found 6 cavities that needed fixed I got a second opinion by a trustworthy dentist who did not see them on the X-rays. She has never has a cavity before. We will not be going back ever to Afinia Dental! read more

Dr. Busbar and his team are professional and do a great job. They very organized pratice. Most importantly they take what is a very unpleasant procedure (meaning dental work) and make it very pleasant with their true kindness and compassion for patients. Give them a try they won't disappoint! read more

I knew I needed a variety of dental work even before I entered. Over several months I worked with the hygenist, 3 dental techs and Dr. Souders. I could not be more pleased with the efficiency and friendliness of the front desk, the techs, and Dr. Souders. Everyone is not only courteous but caring in all aspects. I highly recommend this dental clinic. T. Johnson May 2024 read more

I had an appointment for cleaning two months out. Showed up and they did not have me on the schedule. They then said they will put me on the schedule . Then they put me into a room and the lady asked me if I was there for full checkup. I explained that I was at their office two months ago and they have all the x-rays and I was there for cleaning. Then the doctor walks in and he says they cannot do cleaning unless they do an exam and take more x-rays. I left. These people will try to find any possible way to find something to charge you. Do not go to them. They look like they are about to shut down. read more

As other people have stated on here and yelp.com, this place is a scam! My whole experience at this place was awful. I was told I need 6 crowns, to have my wisdom teeth removed and Invisalign's (I'm 30 and my teeth are straight plus every other dentist Ive been to had told me I don't need to worry about my wisdom teeth if they're not bothering). They gave me an itemized list of all the cost for the 6 crowns and it was over $7,000 after insurances. Dr. Sounders even said to me "if you have to finance the work, I would because you have such a nice smile" (red flag)... I've never had a dentist/healthcare professional say that to me.. Additionally, I had to go to the office three times just to get my teeth cleaned... Also, one of the times I was there, I overheard them suggest Invisalign's to three other patients (red flag). I would highly suggest going elsewhere or get a second opinion before doing anything they suggest. This place is just trying to get your money by giving unnecessary dental work. read more

Charged me to come in and look at my teeth when I was under the impression I would be getting my crown finished, also charged an outrageous amount for the crown, definitely check with prices first and ask questions read more

I am very pleased with the service and friendliness of the staff. I chipped my tooth a few weeks ago and my local dentist could not see me until January 2022! But remembering I was traveling to Cincinnati for thanksgiving. I called Afinia Bridgetown and explained my situation. The girl at the front desk was so helpful and was able to get me in. Today was my appointment and was able to get in and see the dentist. After an initial consult they were able to fix my chip the same day. The procedure was painless and it was completed rather quickly. She did a fantastic job. You would never know I had a chip. Thanks again!! read more

I agree with the post's reviews about this office being like a mechanic! I went in for a cleaning, and was told I had 7 cracked teeth and needed 7 crowns and Invisalign!! I ignorantly trusted them and got what should have been 3 crowns all in the same day! Turns out while they were doing the 3 out of 7 crowns, they conveniently found another tooth that needed crowning!! For a total of 4 crowns at 1 visit. This was on Aug 2nd, and I've been in pain due to this procedure for 2.5 months! I have gone back multiple times to them in tears because of the pain, only for them to say the pain is due to my bite being off. At the end of Aug, they finally said, I think you need a root canal. Received my root canal on 1 of the 4 crowns. Pain is still present in the other crowns. My amazing Endodontist said I need to get my crowns looked at, as they don't look like they have been applied correctly, therefore causing pain! I'm furious! I would highly suggest not going here! It truly feels like they have a quota to make! read more

After they acquired the practice from the previous owner, my wife and I both were scheduled for regular cleanings. Hers was scheduled a few weeks before mine. When she went in, they recommended some sort of deep cleaning. She trusted them, accepted it. It was a terrible experience and her mouth hurt for a week afterwards. When I went in for my cleaning, I refused, relating my experience, and asked that they just do the regular cleaning that was scheduled. They refused. We both have left the practice. We both felt that they simply were more interested in selling us up to the level of our insurance, without regard to our true dental needs. read more

Dr.Souders and all of the girls at Afinia are THE best ! I had to have crowns done on my front teeth a few months before my wedding and I was so nervous. Dr.Souders and her assistants were so patient with me and took every step to make sure my teeth looked PERFECT and that I was 100% happy, and that I had them back in time. I highly recommend Afinia Dental. read more

I went in as a new patient just in time for my 6-month cleaning and while my hygienist and dentist were very nice, the whole experience felt like I was being nickeled and dimed. Ten dollars for this treatment, 30 dollars for this scan, this much for a fluoride treatment, etc. To top it all off, I was told that even though I don't have any cavities and have great oral hygiene, I need to have part of my healthy teeth removed and replaced with fillings in almost all of my back molars to "prevent any cavities from forming in the future". I felt like I was at the mechanic and they were trying to convince me to pay for work on my perfectly fine car when it only needed an oil change. They also threw in the bill a $300 mouth guard to wear while I sleep that I don't need. I would run, not walk, very far away. read more

Absolutely amazing place! The staff is very professional! I highly recommend this dentist office to everyone!

The people are wonderful and the place is clean and welcoming. Now on to the disappointments, Over priced and get NOTHING fixed! I made an appointment specifically to get a bad tooth pulled. They did X-rays then tests that consisted of tapping on my teeth and putting super cold qtips to them. I understand the use for the tests but you can CLEARLY see my horrible teeth. After an hour of waiting and only getting that done we find out they aren't going to pull the tooth, they need to schedule it (what was this one for?!) I'm still in horrible pain that I've been in for almost a month now. They really lived up to my fear of finally going to get something fixed and NOTHING gets done. On top of that it would have been over $100 PER TOOTH and that's WITH my insurance. read more

If there were a choice for zero stars I would've chose that. My family of four were told that we needed about $20,000 in dental work done for all of us. I spent about $7,000 for services, root canals, crowns, silver fillings replaced, a nighttime mouth guard, was told a root canal and crown from our previous dentist was bad and needed to be redone. Once we finally got dental insurance we had to leave Afinia bc they didn't participate in the plan. We took our treatment plans from Afinia to our new dentist who could not find one thing wrong with any of our teeth! I called Afinia and told them I am seriously considering a lawsuit to recover my $7,000 in unnecessary dental work. Read more reviews on NextDoor App!!! read more

The Bridgetown team is so caring and compassionate! They take the time to figure out my goals and make a plan that really fits me. They are also very thorough with following up to make sure everything is okay after longer visits. read more

DO NOT go to this office. Ever. I went before it was Afinia and Dr. Patel told me I needed a tooth fixed IMMEDIATELY. I hadn't had a lot of dental work done and my teeth had always just needed cleanings. In my life I've had just 3 cavities (I was in my 30s at the time). I didn't believe him so I went somewhere else and got another opinion. Needless to say, the dentist I went to told me my tooth was fine and that I didn't need anything done. To this day I haven't needed anything done to my tooth. I turned Dr. Patel into the Ohio Dental Board and filed a complaint, which of course went nowhere. This practice is a group of scam artists that tell you need work that you don't in order to pass their pockets. RUN!!! DON'T walk from this place. Worst. Dental practice. Ever. They should be shut down and their licenses revoked. read more

Due to some negative experiences when I was younger I developed a deep phobia of dentists; because of this I hadn't been to the dentist in years. I finally gave in after developing tooth pain and researched Afinia. My only complaint is I didn't find them earlier. Everyone at the Bridgetown location is amazingly compassionate and non judgmental. It's been two years now since my first visit and I couldn't be happier. If you're like me and have a phobia their sedation dentistry is the answer to your fears. I would recommend Afinia to anyone. read more

Very friendly staff. Only has your best interest in mind. Very happy my entire family and I switched to them.

It is always difficult to find the right dentist. However, one day I call Afinia Dental on Bridgetown , and I found my dentist. Dr. Sally Souders and staff are so wonderful. You are treated with such respect. I was embarrassed by some missing teeth. Dr. Souders and staff made me feel comfortable and at ease. Explaining all procedures , making me a treatment plan so I knew step by step with each visit what to expect. After a certain procedure, I was called the next day to make sure I was okay. I thank Dr. Sounders and staff for all the help you have given me, you all fantastic ladies ! In this world where customer service is in decline, you all are top notch. read more

Be leery of this dental practice. I had some crown work done there and paid them for it. Six months later I went back for a cleaning and when completed I asked how much I owed and they said nothing. I said how is this possible and they said I had overpaid on the crown work and they had $260 of mine still. I was dumbfounded and asked how long they were going to hold onto my money and got no answer. They said they needed to talk to office manager and she was not in. They called me a few days later and said I had some benefits left and could proceed with my next phase of more crown work. If I used my balance it would cost me around $130 if I had it done by the end of the year. I agreed and had the work done and paid my $130. Come February of the next year they send me a bill for $1360 saying the insurance estimate was incorrect and now I owed them the balance. True I had the work done and agreed to pay whatever was not covered. They grossly miscalculated my out of pocket. When I complained, they offered me $150 off, if I paid them right then. I said I would not have agreed to the work done until the next calendar year if I would have known that my benefits were used up. What makes it worse is there is a gap between the molar crowns where food gets lodged every time I eat and causes sore gums. I liked the dentists and all the hygienists. It is their business practices that I find to be a problem. read more

Awesome and thorough service! Dr. Souders is a great dentist and Britany is the best hygienist!